Good location for people visiting Canada Olympic Park or sharing time between Calgary and points west (such as Banff)
Great experience. Staff arranged for a brand new microwave during my stay
Arrived at 3am exhausted from traveling. Check in took almost 30 min. They told me they couldn't put me in the same room 2 nights in a row even though I had reservations. I kept asking them to fix this as I am traveling for work and really needed a good rest on my one day off. No, they couldn't do it, the manager kept refusing. Finally I threw a fit. All of a sudden everything was fixed and I could stay both nights in the same room without moving. When I asked the manager why this couldn't have been done right away, she said because she was training someone and their training came first. When I asked if that was more important than a client, she said yes. Average hotel, with a high price, poor customer service. I would never stay here again.
Stayed here after coming back from Jasper National Park. The hotel was clean and comfortable, and because it isn't right downtown you don't have to pay to park. But it's not too far away from the downtown area if you want to go there.
The hotel seemed outdated and the bathroom smelled. Great location
Comfortable suite, we were pleased with the accommodation
Easy to find. Everything was great except the room was very cold the first day. Heat was difficult to change. This should not keep anyone away and we will stay there again.
Clean and accommodating to special needs for the elderly. The daytime cleaning staff are very friendly and helpful
Located in Northwest Calgary, Sandman Hotels & Suites Calgary West is within a mile (2 km) of popular sights such as Canada Olympic Park and WinSport. This 3-star hotel has 121 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 4 AM to 1 PM.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include coffee makers, safes, and ironing boards.
Guests of Sandman Hotels & Suites Calgary West have access to an indoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a 24-hour business center, express check-in, and a fireplace in the lobby.
Good location for people visiting Canada Olympic Park or sharing time between Calgary and points west (such as Banff)
Great experience. Staff arranged for a brand new microwave during my stay
Arrived at 3am exhausted from traveling. Check in took almost 30 min. They told me they couldn't put me in the same room 2 nights in a row even though I had reservations. I kept asking them to fix this as I am traveling for work and really needed a good rest on my one day off. No, they couldn't do it, the manager kept refusing. Finally I threw a fit. All of a sudden everything was fixed and I could stay both nights in the same room without moving. When I asked the manager why this couldn't have been done right away, she said because she was training someone and their training came first. When I asked if that was more important than a client, she said yes. Average hotel, with a high price, poor customer service. I would never stay here again.
Stayed here after coming back from Jasper National Park. The hotel was clean and comfortable, and because it isn't right downtown you don't have to pay to park. But it's not too far away from the downtown area if you want to go there.
Thank you so much for taking your time to write a review on your past stay. We are very pleased you enjoyed your stay and our hotel. See you soon!
The hotel seemed outdated and the bathroom smelled. Great location
Comfortable suite, we were pleased with the accommodation
Easy to find. Everything was great except the room was very cold the first day. Heat was difficult to change. This should not keep anyone away and we will stay there again.
Clean and accommodating to special needs for the elderly. The daytime cleaning staff are very friendly and helpful
Good Day, Thank you for taking time to share your recent stay comments. I will share your comments with the staff at our property as this will serve as encouragement. We look forward to welcoming you back again soon! Kind Regards, Kayla Sotto General Manager
Thank you so much and see you soon!