The hotel was beautiful, clean and all the staff we encountered were very friendly and kind. We had a birthday event at the hotel but they did not mention the list of restrictions until we were there. Be careful and ask question regarding music, hiring entertainment like saxophone player. Just ask all questions before booking an event or you may be very disappointed
Beautiful location and facilities. Clean, well secured but pool and jacuzzi were closed 😟
Reception is bad House keeping is bad Security is bad Restaurant staff were bad
The Fairmont Nile City is an excellent facility with a fine, fine staff. The rooms are spacious and the view of the Nile is spectacular. I definitely recommend getting a river view room. The staff is professional, helpful and friendly. Both restaurants are excellent and the health club is simply superb. After a long day of sight seeing a steam bath and massage feel awfully good.
toured Cairo and enjoy the pool on the roof top, amazing rooms and service
We picked it because of the swimming pool in the pictures, but no pool is available. They rent it out to private parties so guests can't use the pool. When I complained, the wouldn't give me any discount. I would have taken a 10% discount but they didn't even offer that. [...] Shame on the Fairmont, sham on me!!
Great hotel! Excellent service and comfortable and clean rooms. The best thing is the food, loved every restaurant
Located in Downtown Cairo, Fairmont Nile City, Cairo is within a mile (2 km) of sights such as Al Fustat Garden and Djoser's Pyramid. This 540-room, 5-star hotel has a full-service spa, a casino, and 6 restaurants. Located centrally in Cairo, it's connected to a shopping center and also close to Egyptian National Railways Museum and Alabaster Sphinx.
Relish the Asian cuisine at Saigon Restaurant&Lounge, one of 6 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.
40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with premium bedding and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, minibars, and espresso makers are also standard.
Guests of Fairmont Nile City, Cairo have access to a full-service spa, a casino, and a nightclub. Parking is EGP 300 per day (EGP 130 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EGP 1600 per vehicle return. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a children's pool, a gym, and a sauna.
The hotel was beautiful, clean and all the staff we encountered were very friendly and kind. We had a birthday event at the hotel but they did not mention the list of restrictions until we were there. Be careful and ask question regarding music, hiring entertainment like saxophone player. Just ask all questions before booking an event or you may be very disappointed
Dear Mahmoud, Greetings from Fairmont Nile City! Thank you for taking the time to rate us. We very much appreciate your feedback, which is truly valuable to us. Best regards, Fairmont Nile City team
Beautiful location and facilities. Clean, well secured but pool and jacuzzi were closed 😟
Dear valued guest, Thank you for choosing our hotel and for taking the time to share your pleasant experience. We are thrilled to hear that you have enjoyed your stay with us! We strive to create memorable experiences and we are glad that we were able to exceed your expectations. We have conveyed your comments to the hotel team and would like to thank you once more for the valuable feedback that you have provided. Looking forward to welcoming you back again in the near future! Thank you, Fairmont Nile City Team
Dear Valued Guest, Greetings from Fairmont Nile City! Your feedback has been most valuable to us, Thanks for taking the time rating us.
Reception is bad House keeping is bad Security is bad Restaurant staff were bad
The Fairmont Nile City is an excellent facility with a fine, fine staff. The rooms are spacious and the view of the Nile is spectacular. I definitely recommend getting a river view room. The staff is professional, helpful and friendly. Both restaurants are excellent and the health club is simply superb. After a long day of sight seeing a steam bath and massage feel awfully good.
toured Cairo and enjoy the pool on the roof top, amazing rooms and service
We picked it because of the swimming pool in the pictures, but no pool is available. They rent it out to private parties so guests can't use the pool. When I complained, the wouldn't give me any discount. I would have taken a 10% discount but they didn't even offer that. [...] Shame on the Fairmont, sham on me!!
Great hotel! Excellent service and comfortable and clean rooms. The best thing is the food, loved every restaurant
Dear Valued Guest, Greetings from Fairmont Nile City. We are delighted that you have enjoyed your stay with us. We thank you for sharing your pleasant experience which will serve as a further source of inspiration for us to achieve higher standards of hospitality excellence. Your generous comments have been conveyed to the hotel team and has greatly motivated us all. We greatly value your feedback and look forward to welcoming you again at Fairmont Nile City. Thank you, Fairmont Nile City Team
Dear valued guest,We would like to thank you for taking the time to share your comments regarding your stay with us. We completely understand your frustration in regards to the unpleasant challenges that you faced during your stay. We are very much disturbed that we did not successfully provide you with the level of hospitality service we constantly strive to achieve.Please rest assured that we take all our guests' comments very seriously and constructively and that we will take all of the required steps to reduce any future inconveniences. We sincerely hope for the opportunity to re-establish your confidence and trust in us.Best regards,Fairmont Nile City team