Skip to main content
Beginning of main content

Recent guest reviews

No hot water on arrival, then no water at all to floors above lowest level (we were third floor). Had to use toilet in reception area twice due to water cut. Asked hotel to change our room to first level or allow us refund or to rebook elsewhere - they called the manager Hany who only would only offer us extra bottled water. This hotel used to be better

It's a great hotel , clean and has a very nice staff but the ‏ Location is confusing Uber driver Close from the airport

Amazing hotel ,clean room,good food,nice staff,close to every thing .

Great security. Old school service and ambiance. Slight bathroom odor in our room.

Everything was great except upon checkout they tried to charge me for using the entire mini bar which was empty from the time of check-in. Need more oversight, otherwise nice place even though outdated inside.

Very nice place, friendly staff.nice location clean hotel in and out .

Beautiful hotel. Very friendly and accommodating staff. Felt very safe. Cannot say anything negative about this place! Highly recommend

This is a great hotel close to the airport that provides good shuttle services and is very accommodating for any special needs you may have.

I don’t stay at hotel Because they told me no book for me Please refund

Not far from the airport, the hotel has a driveway lined with palms and an opulent lobby and pool area. We were there during Ramadan and enjoyed the nightly feast that they put on at this hotel (total cost for 2 people was under $30, amazing). The staff provide a "welcome drink" when you first come in (juice, not alcohol, though there is a bar there too). Rooms are fine and quiet; the view onto the pool area is nice. Check out the horses at the stable next door!

Nice pool view and the pool is warm, room service is excellent and quick

Very nice clean hotel, central Cairo, close to all amenities

We stayed at the Concorde for 2 days while in Cairo during our visit to Egypt! The employees were extremely friendly and professional as well as helpful. The airline lost our luggage and they were kind enough to take care of following up and making sure that the luggage was delivered to us. I also left behind my credit card and were kind enough to hold it for us until we picked it up. The rooms are nice and reflect the price, everything was very clean. I would recommend this to any friend or family member. This is a good place close to the airport but you are about 1 hr away from the Pyramids and other main attractions, about 25 mins to downtown.

great atmospher and nice restaurants Good value for money

The hotel itself is gorgeous , clean , and the service was excellent , I felt save and felt like home..... The securities were wonderful ended from the intrance to the hotel lobby and the free shuttle's driver picked me up from inside the custom immigration and dropped me to the hotel and so when the day my departures the driver was courteous and I felt so special . I personally thank you so so much for your hospitality and I am looking forward to come and visit you again on my next vacation....... Very happy and sincerely " Siti Shaw "

The hotel in general was good. Electricity was fluctuating and it got cut off on the entire floor(2) for a couple of a hours including elevators. One of the positive points, they have got good variety of restaurants inside the hotel (7) for different cuisines.

My experience was wonderful, the service, cleanliness, the room and all that was provided was excellent. The nearness to the airport was a plus. The only drawback is its isolation from shopping; although we discovered a mall not too far but it did require a taxi. Also be aware that if yoou get a taxi inside you pay 20 pounds more than if you walk outside the gate. Overall an excellent experience.

Even the hotel staff are in collussion with the take advantage of tourist mentality of Cairo. They suggested we use their taxi driver who then proceeded to spend our money the rest of the day by dropping off at his friend's enterprises to work us over. Breakfast was expensive.

Excellent location and service, close to the airport. Not much to do in the area. Food was excellent.Was treated as VIP.

65 Abdel Hamid Badawi St Cairo

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • Free airport shuttle

Located in Heliopolis, Concorde El Salam Hotel is within a 10-minute drive of Baron Empain Palace and Tivoli Dome. This 320-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

There are ample dining options with 6 onsite restaurants, including Cafe Jardin, which specializes in international cuisine and serves breakfast, brunch, lunch, and dinner, and Italiano with pleasing pool views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6 AM to 10 AM.


Rooms

32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include fireplaces, balconies, and minibars.


Property features

Concorde El Salam Hotel features a full-service spa, an outdoor pool, and a children's pool. If you drive, self parking is USD 2 per night, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.

Room options

Deluxe Suite

1 Queen Bed | Sleeps 3

Superior Room

1 Queen Bed | 2 Twin Beds | Sleeps 2

Superior Room, Pool View

1 Queen Bed | 2 Twin Beds | Sleeps 2

Executive Room, City View

1 Queen Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Concorde El Salam Hotel

Everyone (9) Couples (6) Business (4) Family (8) Other (5) Friends (2)
2
Family

No hot water on arrival, then no water at all to floors above lowest level (we were third floor). Had to use toilet in reception area twice due to water cut. Asked hotel to change our room to first level or allow us refund or to rebook elsewhere - they called the manager Hany who only would only offer us extra bottled water. This hotel used to be better

By on Mar 12, 2022

Review comment responded on Mar 19, 2022

Dear Guest, Thank you for taking the time to express your feedback regarding your stay at Concorde El Salam Hotel Cairo. We have read with great concern your comments regarding your stay at the hotel and I am really distressed to learn that we didn't meet your expectations. We apologize for the inconvenience and please rest assured that all the mentioned issues have been communicated to the concerned departments. Please accept our sincerest apology and we hope to have the opportunity to host you again to improve your impression. Sakina AKKA Guest Services Manager

5
Everyone

By on Jan 12, 2022

4
Family Family

It's a great hotel , clean and has a very nice staff but the ‏ Location is confusing Uber driver Close from the airport

By , from NY on Jan 25, 2021

Review comment responded on Jan 26, 2021

Warm greetings from Concorde El Salam Hotel Cairo, we would like to thank you for taking the time to rate us following to your visit to our hotel. We are looking forward to welcoming you back . Sakina Akka Guest Service Manager.

5
Business Business

Amazing hotel ,clean room,good food,nice staff,close to every thing .

By on Oct 9, 2020

Review comment responded on Oct 14, 2020

Warm greetings from Concorde El Salam Hotel Cairo, we would like to thank you for taking the time to rate us following to your visit to our hotel. We are looking forward to welcoming you back . Sakina AKKA Guest Services Manager

4
Partner Couples Family

Great security. Old school service and ambiance. Slight bathroom odor in our room.

By on Oct 3, 2019

Review comment responded on Oct 24, 2019

Dear Valuable Guest, We are delighted to know that your stay was enjoyable and please receive our heartfelt thanks.We apologize for the inconvenience and please rest assured that all the mentioned issues have been communicated to the concerned departments. We are looking forward to welcoming you back to our hotel in the near future. Sakina AKKA Guest Services Manager

3
Everyone

Everything was great except upon checkout they tried to charge me for using the entire mini bar which was empty from the time of check-in. Need more oversight, otherwise nice place even though outdated inside.

By on Jan 4, 2019

Review comment responded on Jan 14, 2019

Dear Valued Guest, On the behalf of Concorde El Salam Hotel Team, we would like to thank you for the above kind words and taking the time to share your nice feedback following to your stay at our hotel. We are delighted to know that your stay was enjoyable and please receive our heartfelt thanks and we are looking forward to welcoming you back to our hotel in the near future. Sakina AKKA Guest Services Manager

5
Everyone

Very nice place, friendly staff.nice location clean hotel in and out .

By , from Nevada on Jun 21, 2018

Review comment responded on Jun 24, 2018

Dear valued guest, Warm greetings from Concorde El Salam Hotel Cairo and thank you for sharing your valuable feedback following to your stay. We are delighted to know that we have managed to meet your expectations in terms of service provided by our staff. Sakina AKKA Guest Services Manager

5

great hotel

Everyone

Beautiful hotel. Very friendly and accommodating staff. Felt very safe. Cannot say anything negative about this place! Highly recommend

By on Mar 17, 2018

Review comment responded on Mar 29, 2018

Dear Valued Guest, Thank you very much for your nice comments and looking forward to welcoming you back very soon. Sakina AKKA Guest Services Manager

5

nice hotel close to the airport

Everyone

This is a great hotel close to the airport that provides good shuttle services and is very accommodating for any special needs you may have.

By on Sep 9, 2017

Review comment responded on Sep 12, 2017

Dear valued guest, Thank you for your positive review. Looking forward to welcome you back soon. Sakina AKKA Guest Services Manager

1

no booking found

Everyone

I don’t stay at hotel Because they told me no book for me Please refund

By , from Cairo on Sep 6, 2017

Review comment responded on Oct 29, 2017

Dear Valued Guest, We have read with great concern your comments And in this concern, we need more information about your booking in order to be able to conduct an investigation and take the necessary action accordingly.

url importing http://www.orbitz.com/Cairo-Hotels-Concorde-El-Salam-Hotel.h21806-p2.Hotel-Reviews
There was an error importing /Cairo-Hotels-Concorde-El-Salam-Hotel.h21806-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cairo-Hotels-Concorde-El-Salam-Hotel.h21806-p2.Hotel-Reviews

Frequently asked questions