Happy City Hotel3.0 out of 5.0
Recent guest reviews
Happy city hotel in Cairo refused to check-me in last week because my ID is issued in Cairo ! They said that the tourist police told them not to accept a customer whose ID is issued in Cairo ! This is non sense because I had previously stayed in 3 , 4 , 5 stars hotels in Cairo without a problem. I am also complaining because the special offer they are currently having is for Egyptians only and the probability of having a guest from Cairo is very high ! So even if what they claim is true , they should state it clearly on the booking website especially that my Cairo address is registered in it . Also , The way they told me this was unacceptable. My whole schedule has been destroyed now because of their unprofessionalism.
I stayed at happy city hotel on April 1st in a single room, the rooms are not spacious, but clean. There is no view but the hotel is near everything you may need like shopping, restaurants, Subway Metro, etc.. Simply the location and the pleasant staff are the main reasons that would make me stay there again. Special thanks to Mr. Reda 😃
Small rooms, Not clean, Bad Ambience, Not at all recommended for family stay. There are many other hotels which are better than this one. I booked this hotel for 3 nights. But after the check-in, I preferred to let go my money for one night and booked another hotel.
We have been to Cairo many times and stayed in different hotels but really this hotel is a top notch, we enjoyed being there too much and thinking of booking again in may, the hotel location is excellent , everything is near by , the room was very clean and breakfast was superb, the staff are very helpful and friendly especially chief Mohammed who looked after us really well, I really recommend this hotel and give it 10 out 10 . Mr&Mrs Tahir from London
Great place for drinks, tapas style food, something more substantial and a sheesha. Access is gained via a lift to the top floor of the Happy City Hotel. The bar is large but has secluded areas for couples or parties. The service is typically Egyptian, relaxed but very friendly. Add it to your list of things to do and you won't be disappointed.
the Happy City Roof Bar is in a very good location in the downtown Cairo city, the service is not so good but it is OK, the drinks and foods are good,the price is mid-average not so cheap and not so expensive.
Avoid happy city hotel!! We disliked our stay so much that we were willing to lose money and relocate to a different hotel (golden hotel) for a cheaper price and a far better experience. Upon arrival, I would have given happy city 3 stars. The staff were pleasant but the hotel reeked of moth balls and fumigation fumes. It was also Very dated. The water was luke warm in the bathroom. The view from the balcony overlooking tahrir square was spectacular for the first hour, but when it was time to go to bed, all you could a hear was the constant honking of car horns below. Take sleeping aids if you insist on experiencing this view. I Took a star off for breakfast. I'm a vegetarian and just avoided eating anything on my plate. The cheese was dried out from sitting out. Several grapes were molded and the yogurt was Luke warm so clearly not stored properly in the fridge. My brother eats meat and he was provided what appeared to be salami that had sat out so long, that it curled/rolled up. We tried to dismiss this lackluster breakfast and attribute it to Ramadan, but when we switched hotels we realized that the quality was just poor at happy city. Then 2 stars was reduced to 1 star (would give 0 stars if I could) once we booked a tour for the great pyramids of Giza. We had already read reviews warning of sketchy business practices, so I clarified the cost TWICE before confirming. We never asked for anything other than a taxi to the great pyramids. Yet the hotel scheduled us for an entire day of tours to Giza, Memphis and Sakarra (we never asked to go to all of these and didn't go to all of these). One we set out for Giza, we asked the taxi to stop at a market so we could get food since the hotel didn't pack us a breakfast and we wouldn't have eaten it anyways. Instead of stopping at 1 of the 3 markets we asked the driver to stop at, he took us to his friend's camel rental near Giza. We had already explicitly stated that we didn't want to rent camels when we got in the car. Yet we sat at the rental office for about thirty minutes as they insisted we needed to rent camels to see pyramids (btw, you don't need a camel). Once we finally got it through their heads that we didn't want to rent camels, we then had to insist for another 20 minutes that we didn't need the guide they were trying to push on us. Finally we proceeded to the pyramids "hangry" because of course the driver was so focused on getting us to do business with his buddies that he still hadn't stopped to get us food as requested. Upon return to the driver, we INSISTED that he take us back to the hotel as we were desperate to go get food. Instead, once again he stopped at the papyrus store that we told him we didn't want to go to. He waited there a few minutes as if we were going to change our minds. We proceeded to pass all 3 of the markets that we asked him to stop at earlier. The straw that broke the camel's (my) back (temper/tolerance) was returning to the hotel. I immediately paid for the Giza taxi 40 Egyptian pounds. Because I had a suspicion that they'd try to pull a fast one. Indeed they did!! They insisted that the price was $40usd. I absolutely refused as we had already searched the Internet for prices and found a tour company half a block away offering the same trip for $4usd. Not to mention, we only went to Giza for 3 hours and never asked to go to Memphis & Sakkara, even though the driver really tried to push them on us. After arguing with (I believe his name was Marcos), I threw $40 Egyptian pounds on the table and proceeded to my room to pack my bags and find a different hotel. That is how angry I was. We checked out 4 hours later at 4pm. Check out was 12 (we got back from Giza at noon. Argued for awhile with staff before packing bags and booking w other hotel). I asked for a refund for our last night since we were checking out. The staff said no since it was past noon. I was willing to take the $50 loss to get out of a dishonest hotel. Fast forward 24 hours and I had received what's app and email messages from Carlos (staff member) inquiring about the issue, apologizing for the discrepancy, and asking where we were staying so he could return my $50 for the night we wouldnt be staying at happy city hotel. I was very hesitant to provide our location, but thought that Carlos' persistence to make things right was good customer service (which I would have given 5 stars for had he done what he said he was going to do) and therefore told him where we were staying. Carlos insisted that he wanted to come to our hotel to refund me my $50. INSTEAD HE CAME OVER WITH ANOTHER BAIT AND SWITCH. He apologized profusely for the confusion, insisted we come back to the hotel for dinner on happy city hotel. (Even though we were headed out to dinner at the time). He walks us back to the hotel and feeds us a bunch of garbage rhetoric about hustlers in Cairo telling you one price and demanding another and trying to get you to do camel tours etc with their friends (which is exactly what his driver did)' and how happy city would never do that. He still had not given me my $50. We get inside the hotel, they sit us down give us menus and tell us to order whatever we want. Having had their breakfast, we didn't want much from their kitchen, so we ordered basic things (soup and pasta). Then we were told that we could only order the sandwiches which were about 1-2 usd each. The sandwiches were insult to injury (I will post a picture of my sandwich). They had wasted our time AGAIN, pulled another BAIT AND SWITCH and still not given me back my $50. Final straw and the reason I'm contacting Agoda to put in a formal complaint. Carlos brings another man to the dinner table. In his very broken English, he explains that we left after 12pm check out time and therefore he couldn't give us a full $50 refund but instead would give me $20 dollars refund for half a day. and the final BAIT AND SWITCH which I had already predicted.... He hands me the Egyptian pound equivalent of $20 RIGHT BEFORE WE ARE SCHEDULED TO DEPART EGYPT!!!! So it was worth absolutely no value to us. And it was not what was promised. So once again, we were left hangry, misled and inconvenienced. They assured us that they would provide free taxi service to the airport since there was confusion about picking us up upon arrival. We took the offer as we had been docked enough by them. The Giza taxi cab driver + the guy (Marcos) that had lied to us about the tour price both came to take us to the airport as if everything was a-ok. They were clearly expecting a tip, which we intentionally did not provide. One last tid bit. I had to block Carlos on what's app as he kept contacting me. For whatever unknown reason. I knew it wasn't to give me my $50usd refund that he promised in writing. I will post pics of emails, tour cost at tour company on same block, my "complimentary dinner" and the Egyptian pounds refunded to me. DO NOT STAY HERE!!!! Pros: On their square with balconies in some rooms for views, which is only memorizing the first night. Afterwards the honking horns will be the bane of your existence. Carlos and the others are very friendly staff but highly deceptive and full of bait and switches. Cons: Deceptive staff. If you insist on staying here DO NOT DO ANY TOURS WITH THEM and don't eat at their restaurant. Honking car horns that make sleeping impossible at night on tahrir square. Noxious Moth ball or fumigation smell gave us headaches. The smell never dissipates. Rooms are dated. Especially the bathroom and hot water was Luke warm and very miniscule in amount. Breakfast and other food was not safe to eat (clearly had been sitting out in the heat) Bait n switch: paid in advance (don't do this BC its cash only) and lost money because I wasn't willing to stay any longer.
It is as advertised, basic accommodations- bed, shower, A/C. The rooftop bar-restaurant is very nice. Hint- alcoholic beverages are hard to find in most places. The rooftop offers beer and wine only. The high-end chain hotels will offer standard bar options. If you expect American style luxury, the chain hotels are for you. If you are willing to forego the bling and don't want a hostel, this is perfect. Clean, friendly, centrally located, but no glam.
I mostly go there for there rooftop but i also stayed in a couple of nights. The best feature of the hotel is its ideal location right next to the underground station and in downtown and it's easily recognized by taxis. The rooms were average and nice breakfast buffet was included. The rooftop has nice fresh air and offers grilled food, Drinks and shisha and they serve a lot of side dished with alcoholic drinks. In general it's location and prices are very suitable and worth it.
I liked the roof top .. Relaxing place coz of the fresh air and friendly staff .. A lot of mezza for free with the drink .. The crispy bread is very good idea and tasty but the order just takes a lot of time till it comes to us .. Shisha guy comes after a lot of time too
- Walking distance to Museum of Islamic Art
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Onsite dining
Located in Downtown Cairo within a short walk of Museum of Islamic Art, Happy City Hotel is within a mile (2 km) of other popular sights such as Egyptian Museum. This 60-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi. It's in central Cairo and also close to Khan el-Khalili and Coptic Museum.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 11:30 AM. In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café.
Guests can expect to find free WiFi and satellite TV.
Guests of Happy City Hotel enjoy free WiFi in public areas, a business center, and laundry facilities. Dry cleaning/laundry services make packing light an option.
Reviews from Trip Advisor
45% of guests recommend this hotelTotal of 45 reviews