Cairo Marriott Hotel & Omar Khayyam Casino5.0 out of 5.0
Recent guest reviews
To the Executive lounge team: Please accept my deepest appreciation for the outstanding job and the consistency you have shown day in and day out. Your excellent and quick service stand-out as one of the best among all Marriott all over the world. Nevertheless, the food by chef Adel Abadeer is the most delicious and the variety of the food are one of the best of all lounges around the world. The outstanding team serve the lounge guests to break their Ramadan fasting (iftar) with smile while they need to break their own but not before they make sure everyone is taken care of. I can’t find the word to describe other than exceptional. The Bottom Line, this “THE ONE AND ONLY TEAM” that I came to know over the years loves their job which means they are led by superior leadership and well managed organization. I would like to recognize Mr. Khaled AlJamal and Mr. Gamal Moursy for their leadership!!! Here is some of the names that I remember: my apology if I misspelled the names. Soliman Abbas Medhat Mounier Mona Helmy Ashraf Farock Ihab Saad Tarek Ahmed Khlood Samier Abo El Kharim Ali Chef- Adel Abadeer Ahmad Mahgoob Tarek Hassan Also, The Front Desk Team is great and very professional… Couple of outstanding representative that I came to deal with are Ahmed Saeed, Mina Marcos and Abdel Kareem. Housekeeping, Security and the entire hotel staff are representing Marriott Corporation with the highest customer satisfaction.
I was very impressed, the location of the hotel is really great, I wish I took a room that overlooks the Nile but unfortunately I took a room that overlooks the pool and that was a big mistake because there was construction in the heart of the hotel that stayed till 1 am and that made a huge noise. I think they were making a new pool. And the weird thing is that I was transferring money from the ATM that is beside the businesses centre in the reception and I found that some of the guest were playing loudly their own music and no one has talked to them about it and also there was construction in the reception. Because we are in ramadan, they had a dinning place (open aired) between two buildings near the pool where they serve iftar at 7pm (breaking fast food) and suhour (last meal for Muslims before fasting) from 11 pm to 3 am anyway, the food is perfect, the band isn't bad, the decoration is average but not for a Marriott Hotel there was no effort done in it, the decoration did not give the feeling of Ramadan month at all, the staff is not professional as they serve some people and ignore the others and I have no idea why this isn't understandable. Finally, I think this one of the oldest hotels in egypt and it's location is amazing.
Property is good and ideally located. But the quality of linen, daily requisites are very poor. Service also not up to the mark. Not value for money. Far away from the Airport. Telephone instruments are very old and cannot function properly. Break Fast also not very good. Better avoid room with complimentary BF. Better go for order what ever you feel good or go out side for dinning.
A very beautiful building, very well situated on the Zamalek island close to the city center. We had a nice room with a view on the river Nile. Good restaurants in the hotel. A nice and very extensive breakfast buffet. All the staff was very friendly and helpful, especially Ahmed and Sayed at the Promenade Café . An overall nice experience.
Hotel staff are very friendly and helpful especially a waiter called Ayman. He was super supportive during sohoor and made this a more memorable experience by making sure my bread was served hot an fresh an generally very helpful.
I like the garden really is very nice place and the service was very good, fast and friendly.The staff talk with you and try to make you happy Mr Waleed Sayed in specific helps all guests I recommend this place to everyone to visit
I stayed at the hotel in April for 3 nights. The hotel service is very poor and since they are now always full the service and quality is going down dramatically. Reception staff are no longer friendly and happy to assist you - I booked a Nile View high floor room which I paid for it and I got a totally different room which I had to call the duty manager several times and ask for the room I requested, Until I got what I paid for on the last night.. wasnt worth to change... the rooms are now way over used and it need a full refurbishment, the staff in general from reception to housekeeping to waiters need some service training - its not a real Marriott anymore - also the pool and fitness area closed when I was there for renovation and the reservation did not mention that when I made the booking! (Made it online and called to confirm) They dont care... if you dont get the room .. another person will get it. No more Cairo Marriott hotel for while in the city (which used to be my favorite whenever I am there)
As an undergrad and grad student, I spent a lot of time in the courtyard gardens of this palace hotel....studying, writing, and hanging out with friends discussing ME art, architecture and politics! Although the Cairo Marriott is elitist and disconnected from Egypt's modern soci-econ inequality, it is an escape and beautiful reminder of how good it is for the privileged.....so if this is kept in mind, and you care to ponder how one can make Egypt a better place through benevolent capitalism and directing your future focus to serving others with less.....then, go here to do proper thinking one the matter. Enjoy that mint tea and Omm A'ali. Aside from the Mena House out in Giza - this is tiptop a gem of Cairo.
My wife and I stayed at the cairo marriott for 3 nights. The staff were very friendly Mohamed Hanafi checked us into our fantastic room he was very pleasant and accommodating everyone was very warm and friendly it made us feel at home. In our last night we Che ked out with Loka he was very friendly he suggested that we say with them again and also try the one in sharm el sheik. We are going back in 2 months and will stay at the Cairo marriott hotel for sure. On the scale from 1-10 I will give them 11 they made us feel at home.
This is a great place to visit. Right in Zamalec. Old palace. Clean. Great service. Great breakfast. I was surprised. Except the casino and its customer profile. The rest is great. I would recommend if you want to stay in Cairo. Pick a pool view though the pool is under construction now
- Walking distance to Coptic Museum
- Free WiFi in rooms and public areas
- Onsite dining
Located in Zamalek within a short walk of Coptic Museum, Cairo Marriott Hotel & Omar Khayyam Casino is within a mile (2 km) of other popular sights such as Cairo Tower. This 1060-room, 5-star hotel has 14 restaurants, a casino, and an indoor pool. It's in central Cairo and also close to Egyptian Museum and Museum of Islamic Art.
Relish the international cuisine at Omar's Cafe , one of 14 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the 3 coffee shops/cafés, and chat with other guests at the free manager's reception. Buffet breakfast is offered for a fee each morning from 6 AM to 11:30 AM.
The 1060 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect free WiFi and 42-inch LED TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, free bottled water, and laptop-compatible safes are also available.
Guests of Cairo Marriott Hotel & Omar Khayyam Casino enjoy a casino, a nightclub, and an indoor pool. If you drive, self parking is USD 15 per day, and there's also limo/town car service. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a 24-hour health club, and free WiFi in public areas.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 2206 reviews