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Barceló Cairo Pyramid

4.0 out of 5.0

Recent guest reviews

1st of all, I stayed 2 separate night at this hotel. The booking was made by my travel agent. To make it worse, my travel agent are very bad. I don't recommend any of people who wanna come to egypt to use it. As I arrived in the hotel, there's no warm welcome from the hotel, as I expected it to be as it's rating as 4 stars. There's no briefing from anybody from the hotel, for me. I was given a room card n go straight to the room. For meals. During 1st night, we had pre booked dinner, but because we were very tired, we didn't took our dinner, even though the hotel staff did called for reminder. But for 2nd day, we lunch n dinner at the hotel. I had the thought that they reheated n recook the lunch for dinner. Why? Because the dinner n lunch had similar menu. This part I don't like. But, the breakfast was good. Had varieties of choice n the taste also good, but not great. N for the drink, lunch n dinner, drink is not included. Thus, we had to pay extra for drink. Maybe the culture n way of people eat here that meals doesn't come with the drink. For the room condition. The room was clean n comfortable, also spacious enuf. The Internet was given free, n the speed was OK. At the checkout, the similar things also. Thus, overall, I don't know how it's got 4 stars rank.

There is a gym with one treadmill, but it works. Wifi available for free, but sometimes it doesn't work. ATM with currency exchange is very handy. Breakfast is fair, with a Nescafé coffee machine. They have a storage room if you want to leave something while you travel to different hotels, and then pick up when you return to Cairo.

We were part of a small group tour that stayed in four rooms. Our room had a dirty shower/bath with an awfully low-flow shower. Our room was also so small that walking space around the bed was very restricted. However, others in our group had no complaints about their room.

Located in Giza . Top marks all around! I really enjoyed my 5 nights' stay ; even got the rooms I wanted. I like using the stairs. I found all staff at all service sections of the hotel to be polite, efficient and accommodating. Please and thank you, with a smile, is the key. The included buffet breakfast is extensive and excellent. A solid, reliable choice for travellers to Cairo. All hotels and tourist sites have airport-style electronic , search, screening. Heavily armed police are at the sites and throughout the city. I was in Egypt , with a group, for 15 days and never felt unsafe. The citizens go out of their way to welcome back the vanished tourist trade. I thoroughly enjoyed my stay and this particular hotel. It has an ATM that also changes major currencies on the spot. I had no problem getting cash with my Canadian bank access card. If you have major currency, just choose the photo of the currency , insert a bill and, presto, Egyptian pounds. I tried a US $20 dollar bill , and within seconds got the Egyptian notes.

My room was very nice and facilities are very good. Even the prices in the stores inside the hotel are good. Public relations department is always there to help you if you need anything. Well located if you want to visit El Cairo

The hotel in on the main road so there's a lot of traffic, noise, and dirt. Sadly, Cairo is dirty everywhere. We have been to Egypt in past and over the years it has deteriorated in every aspect. There was a lot of smoking in the main lobby, elevators, and hallways even though there are signs posted – guests, staff (the manager) also smoked in public. We had to bring to guests and staffs attention about the NO SMOKING sign. Upon our arrival, our room had a leaky sink so we requested a change. The next room we were assigned was a smoking room when we had specifically requested for a non-smoking room. The bell boy told us not to worry and that he would spray air freshener and “the smell will go away.” We insisted that due to my wife’s allergies we cannot stay in a smoking room so they finally changed our room after waiting for several minutes. The whole room change fiasco took 1.5 hours with us moving our bags from one room to another. Food was amazing in the dining room. Great selection of pastries, fruits, yogurts etc. The cook was great at whipping up some fresh pasta and sauce or omelet at your personal request. Drinks were only served in the morning with b/fast. No drinks were served during dinner. We requested for warm/hot water as my wife had a terrible cough and needed to sip water. The first time the staff refused but after discussing with the dining room manager, we had water for the next 4 days. We left for the Nile cruise and returned to the same hotel. The room "change fiasco" happened again with several other people in our group, however, we were spared. But we had another situation which was horrible and frustrating. There was no tea or coffee in the room and my wife had a cold for which she needed warm/hot water. We requested for a kettle and we were told to call housekeeping, who then told us to call kitchen who told us to call housekeeping again and who then told us to call the front desk. This went back and forth until I got upset and asked who was actually responsible for customer service. Finally, housekeeping took our request. We waited for over an hour, as nothing was brought up to our room. My wife called again and was told that they had no kettle and no hot water, for which I got upset and asked to speak to the manager. I was told that the manager would call me but nobody ever called. I had to personally go down to the front desk and complain. I was told to go back to my room and someone will bring hot water for us. Eventually, after 2 hours, housekeeping staff brought a kettle to our room. This was the most frustrating and disappointing experience we had to endure especially when we had arrived late in the night and we were extremely tired. Similar situations had happened to 2 other couples in our group during our earlier stay. One of them required medical attention until the visiting doctor insisted on their behalf, to get some hot water immediately, and only then the staff responded. Poor cleaning service – bathroom tub, floor, and sink was not cleaned for the duration we stayed there. There was hair on the floor, behind the door, in the bathtub and the sink. It was disgusting. Terrible internet connections – internet service kept dropping and every time front desk staff would say it was our device. It couldn’t be our devices since we all in our group of (30+ people) experienced it. Other guests in the hotel also complained in the dining room so it was hotel internet that sucked. We wouldn't recommend going to this hotel.

The room we received was quite big but weird shaped with a big pillar at the foot of the bed, but that's easily overlooked. The linens however were quite scratchy, but the mattress and pillow was nice. There is no drinking water provided which is quite unusual and disappointing. The wifi wasn't working very well at our room. The hallway outside of our room smelled like old urine, but our room was fine. Breakfast was varied but a lot of people in a small space.

We stayed here one night and it’s a really nice place. We didn’t use all the facilities but the rooms are large and comfortable; the showers are powerful; the buffet dinner and breakfast are both excellent (loved the fish!) and they have bell hops and concierges that are knowledgeable. Finally it’s 15 minutes from the pyramids, 25 from the museum. Very convenient.

I like this hotel, very clean and nice location. Breakfast buffet was good but they need to have a little bit more variety of food. cons: Staff needs to speak English or Spanish because it was very hard to communicate with them.

We stayed at this hotel for one night. We arrived at 8am and welcome drinks were provided. Given that check in was only at 2pm, the front of house team did their best to arrange rooms for everyone as quick as possible. The room was spacious for 2 people - please note that rooms facing the road have noise pollution- lots of hooting - we still had a good nights sleep but woke up quite early due to the hooting. The shower pressure is great. WiFi is free and quite fast. Breakfast was average - the pancakes were under cooked but the fruit spread was great and tasty. Overall - this is a clean, welcoming establishment and it is very close to the Pyramids.

229 Al Haram Road Giza

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Nightclub

Located 1.2 mi (1.9 km) from Taha Hussein Museum, Barcelo Cairo Pyramids is within a 15-minute drive of The Grand Egyptian Museum. This 4-star hotel has 236 guestrooms and offers conveniences like 3 restaurants, an outdoor pool, and free in-room WiFi. In the historical district, it's also near Great Sphinx of Giza and Pyramids at Giza.


Dining

Enjoy dining at Nefertari, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6 AM to 10 AM.


Rooms

All 236 soundproofed accommodations feature separate bedrooms. 22-inch LCD TVs come with satellite channels, and guests can stay connected with wired Internet and free WiFi. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets ensure a restful night. Fireplaces, sofa beds, and minibars are also standard.


Property features

Barcelo Cairo Pyramids features a nightclub, an outdoor pool, and a health club. There's free parking, and an airport shuttle for EUR 23.00 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a steam room, free WiFi in public areas, and 3 meeting rooms.

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 805 reviews