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Aparthotel

The Reef Retreat

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for The Reef Retreat

A beach with clear turquoise water, a sandy shore, and a small island in the distance.
A spacious living area with a sofa, a dining table, and a kitchen area with a sink and cabinets.
A resort entrance with a sign reading "The Reef Retreat Palm Cove."
A modern hotel room with a large bed, a desk with a telephone, a chair, and a balcony with a table and chairs.
A pathway leading to a building surrounded by tropical vegetation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
10-14 Harpa Street, Palm Cove, QLD, 4879
  • Place, Palm Cove Beach
    ‪1 min walk‬
  • Place, Back Shot Beach
    ‪19 min walk‬
  • Place, Buchan Point
    ‪2 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Studio Suite (Spa)

A compact kitchen with a microwave, wooden cabinets, and a dining area with a round table and wicker chair.

Standard Studio Suite (Spa)

  • 485 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Standard Spa Suite

A hotel room with a bed, a desk with a computer, a chair, a balcony, and a ceiling fan.

Studio Standard Spa Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Escape Package - Standard Spa

A hotel room with a bed, a desk with a computer, a chair, a balcony, and a ceiling fan.

Escape Package - Standard Spa

  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for 3 Bedroom Townhouse

A modern building with a pool, featuring a light blue exterior, a balcony with blue railings, and a small garden area with a bench.

3 Bedroom Townhouse

  • 1938 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment

A modern living room with a sofa, TV, and dining area with a table and chairs.

Family Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Family Apartment, 3 Bedrooms

A modern kitchen with white cabinets, a Bosch dishwasher, and an oven.

Family Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Large Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A neatly arranged hotel room with a bed, bedside table, lamp, chair, window with blinds, and an air conditioning unit.

Suite, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Studio

A neatly made bed with a green headboard, a bedside lamp, and decorative pillows.

Studio

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

A spacious living area with two sofas, a coffee table, and a kitchen in the background.

Apartment, 2 Bedrooms

  • Garden view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 4 Twin Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms

A hotel room with a bed, bedside table, and a view of the adjacent room.

Suite, 2 Bedrooms

  • 1249 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Superior Suite (Spa)

A hotel room with a bed, nightstands, a table, chairs, and a balcony with a view of greenery.

Superior Suite (Spa)

  • Garden view
  • 485 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

APARTMENT TWO QUEEN BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

APARTMENT KING BED TWO BEDROOMS

  • Sleeps 10
  • Free WiFi

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About the neighborhood

Cairns

Located in Palm Cove, The Reef Retreat is 1 mi (1.6 km) from Palm Cove Beach and within a 15-minute drive of other popular attractions like Skyrail Rainforest Cableway Station. This 32-room, 4-star aparthotel has an outdoor pool along with free in-room WiFi and free self parking.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Palm Cove Beach - 1 min walk - 0.1 miles
  • Back Shot Beach - 19 min walk - 1.0 mile
  • Macalister Range National Park - 2 min drive - 1.1 miles
  • Buchan Point - 2 min drive - 1.6 miles
  • Cairns Esplanade - 24 min drive - 17.2 miles

Getting around

  • Redlynch Station - 20 min drive
  • Cairns Intl. Airport (CNS) - 26 min drive

Restaurants

  • ‪Nu Nu Restaurant - ‬12 min walk
  • ‪Kewarra Village Takeaway - ‬7 min drive
  • ‪Burger Inn - ‬9 min drive
  • ‪Palm Cove Tavern - ‬6 min walk
  • ‪The Bluewater Tavern - ‬11 min drive

About this property

The Reef Retreat

At The Reef Retreat, guests have access to an outdoor pool, free WiFi in public areas, and a hot tub. If you decide to drive, there's free parking. Staff members are on hand to provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Additional amenities include a library, a terrace, and laundry facilities.
Each apartment is air-conditioned and has an array of amenities, including a microwave, a stovetop, and a ceiling fan. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include an ironing board and a wardrobe or closet. Weekly housekeeping is available.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Pool loungers

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free self parking on site

Family friendly

  • Babysitting (surcharge)

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • In a rural location
  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 3 floors
  • 32 units
  • Built in 1997
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:30 PM) and Saturday - Sunday (9 AM - 2:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: AUD 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Reef Retreat
Reef Retreat Hotel
Reef Retreat Hotel Palm Cove
Reef Retreat Palm Cove
The Reef Retreat Hotel Palm Cove
Reef Retreat Apartment Palm Cove
Reef Retreat Apartment
The Reef Retreat Palm Cove
The Reef Retreat Aparthotel
The Reef Retreat Aparthotel Palm Cove

Frequently asked questions

Are free cancellation options available at The Reef Retreat?

The Reef Retreat provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What is there to do around The Reef Retreat?

This aparthotel is situated in Palm Cove within a short 20-minute walk of Palm Cove Beach and also 11 minutes on foot from Vie Spa Palm Cove. You'll also find Clifton Beach and Kewarra Beach within a short drive.

Is there parking available at The Reef Retreat?

Yes, self parking is offered for free at the aparthotel.

Does The Reef Retreat feature a casino?

No, The Reef Retreat doesn't have a casino.

Is there an indoor pool at The Reef Retreat?

No, this aparthotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is The Reef Retreat a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a smart TV as well as an outdoor pool and a hot tub.

Does The Reef Retreat have a hot tub?

No, but this aparthotel offers jetted bathtubs in some apartments.

Does The Reef Retreat feature a restaurant that includes a breakfast menu?

No, The Reef Retreat doesn't have a restaurant that serves breakfast.

Does The Reef Retreat allow pets to stay free of charge?

No, pets aren't allowed at The Reef Retreat.

Does The Reef Retreat have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from The Reef Retreat?

The closest major airport to The Reef Retreat is Cairns Intl. Airport (CNS), which is 15.8 mi away (26 minutes by car).

Are there rooms with balconies at The Reef Retreat?

Yes, some apartments at this aparthotel offer a furnished balcony where guests can enjoy garden and pool views.

The Reef Retreat Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 292 out of 526 reviews
Rating 8 - Good. 175 out of 526 reviews
Rating 6 - Okay. 41 out of 526 reviews
Rating 4 - Poor. 16 out of 526 reviews
Rating 2 - Terrible. 2 out of 526 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Glenn

Liked: Cleanliness, check-in, communication, listing accuracy
Good size room and great location as everything is close. The staff are great and have good knowledge of the area. Definitely a good base to explore the region and reasonably priced.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Kaye

Liked: Cleanliness, check-in, communication, listing accuracy
Good basic accommodation in a nice complex. I lot of the decor looked like it was new - so nice upkeep.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, check-in, communication, listing accuracy
Beautiful accommodation with everything you need in a gorgeous location. Really appreciated the 2 bedroom 2 bathroom setup which allowed us to have the space and privacy we needed
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Raelene

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff were supportive and accommodating. We enjoyed our stay.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Amanda

We had a great relaxing stay
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Gaylene

Liked: Cleanliness, amenities, property conditions & facilities, communication
We absolutely loved our room on the 1st floor overlooking the pool. It was quiet, staff extremely helpful and so easy to walk everywhere
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

gregory william

Liked: Cleanliness, property conditions & facilities, communication
Great locatiom Also very functional Very good
Stayed 7 nights in Nov 2025
Verified review

6/10 Okay

Bibhu

Liked: Cleanliness
Disliked: Check-in, communication, listing accuracy
Place was clean and nice. The host is a poor communicator and bordering rude. No clear directions for an after hour checkin. Didn't pick 10 calls. Had to hunt down their residence to get into the apartment.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great location next to beach , pool and spa are amazing! Staff and friendly and polite. Would go again.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Kirsty

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was in a great location, very easy walk to beach and shops. Great size rooms, very clean
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really enjoyed our stay here. Comfortable beds, all mod cons, lovely outdoor heated pool and jacuzzi. Great location, would recommend.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

YUKI

Liked: Cleanliness, amenities, property conditions & facilities
It was the perfect place to relax with the kids, taking walks in the sea or swimming in the pool.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and well run. Helpful staff, great location with everything you need. Would stay again and recommend to others 5*
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities, communication
This property and its sheltered garden courtyard was indeed a ‘retreat’ from the wind warning. We enjoyed our stay.
Stayed 5 nights in Sep 2025
Verified review

8/10 Good

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our week, great location.. would definitely stay again
Stayed 7 nights in Aug 2022
Verified review

10/10 Excellent

Jamie Lee

Liked: Cleanliness, property conditions & facilities, communication
The staff were very friendly. The rooms were lovely and clean. The sound of nothing but nature throughout the night was awesom and just a 30 second walk to the esplanade where you will find something delicious to eat.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and very close to restaurants and the beach.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Delecia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place to stay 🙏 Great position and beautiful setting.
Stayed 8 nights in Nov 2022
Verified review

6/10 Okay

Garrett

Disliked: Property conditions & facilities, communication
Great location and clean, although needs some maintenance
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

siddharth

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
A lovely place to stay with beautiful surroundings. However, the service was somewhat limited — amenities such as tea, coffee, soap, and shampoo were not replenished regularly and had to be requested. Aside from that, it’s a wonderful spot for a stay
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Jane

Liked: Cleanliness, room comfort, communication

Great location, nice hotel

Relaxed, good quality, fantastic location, everything we needed for a weekend break.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Darren

Liked: Cleanliness, communication
Nice place in a great location. Rooms abit dated but clean and fine for what we needed
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice pool, quality fittings etc.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Janine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well appointed appartments- very comfortable, central to everything. Will definitely return!
Stayed 5 nights in Oct 2025
Verified review

8/10 Good

Timothy

Liked: Cleanliness, amenities, communication
Pleasant stay
Stayed 2 nights in Sep 2023