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The Benson Hotel

Property class: 4

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Photo gallery for The Benson Hotel

A modern dining area with large windows, a white brick counter, and blue chairs.
A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of the pool and buildings outside.
A modern lobby with a reception desk, plush seating, and potted plants.
A hotel room with two beds, a desk, a TV, and a view of the city.
A rooftop patio with outdoor furniture, a dining table, and a sofa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
44-56 Grafton Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Terrace

A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of the pool and buildings outside.

Deluxe Room, 1 King Bed, Terrace

9.0 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the city.

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk with a lamp, a mirror, and a wall-mounted TV.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite

A hotel room with a large bed, a blue armchair, two bedside tables with lamps, a large window with a view of buildings, and a marble-patterned carpet.

Suite

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of mountains.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(29 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Standard Room, 1 King Bed, Accessible

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free wired internet

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free wired internet

View all photos for 1 King Bed, Nonsmoking

A hotel room with a large bed, two bedside tables, a desk, a chair, and a window with curtains.

1 King Bed, Nonsmoking

  • 236 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Cairns

Located in Cairns Central Business District, The Benson Hotel is within a 10-minute walk of popular sights such as Cairns Esplanade and Cairns Central Shopping Centre. This 4-star hotel has 101 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Reef Hotel Casino - 3 min walk - 0.2 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 5 min walk - 0.3 miles
  • Cairns Convention Centre - 6 min walk - 0.4 miles
  • Cairns Esplanade Lagoon - 6 min walk - 0.4 miles

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪Candy - ‬1 min walk
  • ‪Rusty's Juice Bar - ‬1 min walk
  • ‪The Crown Hotel - ‬2 min walk
  • ‪Miroku -Japan's best bites - ‬2 min walk
  • ‪Caffiend - ‬1 min walk

About this property

The Benson Hotel

Guests of The Benson Hotel enjoy an outdoor pool, free WiFi in public areas, and conference space. Self parking is offered for AUD 25 per night. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Pacific Hotel Cairns
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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,009 reviews
$121 nightly
The price is $135
Oct 26 - Oct 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 35.0 per night

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Is a free cancellation option available at The Benson Hotel?

The Benson Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Benson Hotel?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at The Benson Hotel on Oct 6, 2026 start from $154, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Benson Hotel?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade, Cairns Central Shopping Centre, and Cairns Esplanade Lagoon. You'll also find Reef Fleet Terminal and Cairns Marlin Marina less than a mile away.

Does The Benson Hotel feature a casino?

No, The Benson Hotel doesn't have a casino.

Will I find an indoor pool at The Benson Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

Does The Benson Hotel have a restaurant that serves breakfast?

Yes, The Benson Hotel serves buffet breakfast for a surcharge each morning at Benson Bar & Restaurant.

Will The Benson Hotel allow pets to stay for free?

No, pets aren't allowed at The Benson Hotel though service animals are welcome.

How far is the airport from The Benson Hotel?

The closest major airport to The Benson Hotel is Cairns Intl. Airport (CNS), which is 4.4 mi away (12 minutes by car).

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 287 out of 567 reviews
Rating 8 - Good. 183 out of 567 reviews
Rating 6 - Okay. 67 out of 567 reviews
Rating 4 - Poor. 20 out of 567 reviews
Rating 2 - Terrible. 10 out of 567 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean and lovely staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and location, staff were helpful. Breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, clean and friendly staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Amenities
Way too expensive for this place, much nicer ones in the area for cheaper. I wouldn’t stay again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your going to stay in cairns the Benson is the place close to everything clean quite great breakfast Gilligans is across the road If you want party that little extra perfect 👌
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay, lovely hotel and really big rooms. Lovely view, and was a pleasure to stay there. The staff were brilliant and we had a lovely stay. Would recommend it to anyone
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is convientient to everything and smell ckean all the time.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, big pool, good location
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: location, washer and dryer available but bring your own coins, it’s pretty and clean. The bad: no A/C and even though this is Australias winter, it is bloody hot and we had to keep the windows wide open while sleeping otherwise it would have been unbearable.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff helpful and courteous. Location was great- a short walk from the Pier to get to our snorkeling trip and close by to great restaurants-Miss Chief and Dundees.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, convenient to every shopping areas and main tourist spots
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Decent stay
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom was spotless. The bed was very comfortable. However, the air-conditioning was very noisy and the room is not sound proof and the boom boom from the night club across the road was annoying.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and very central to cairns city. Only thing is you can hear your neighbours !! Walking above you and sliding screen doors. Otherwise great value for money.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious and clean rooms. Very helpful and friendly staff. Great location and excellent facilities. Also great value vs similar hotels. Would stay again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean updated room, quiet, good value
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Awesome
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice clean room, comfortable bed, parking was convenient.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall. My only issue was that it was always moist in the room. Nothing ever dried if it got wet or damp. But it was clean and stylish. I would stay here again.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in good condition. Great location. Bar and Restaurant had a good vibe.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. The room was spacious and loved the view from our balcony. Room service is way beyond our expectation, room is restored everyday. The location was perfect and close to shops. We enjoyed the pool. Highly recommend this hotel for anyone visiting Cairns.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Loved my stay at Benson staff was very helpful and kind highly recommend it.
Stayed 9 nights in Oct 2025