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The Benson Hotel

4.0 star property
Art Deco hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for The Benson Hotel

Suite | Premium bedding, pillowtop beds, laptop workspace, free WiFi
Premium bedding, pillowtop beds, laptop workspace, free WiFi
Reception
Terrace/patio
Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
44-56 Grafton Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Reef Fleet Terminal
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Suite

  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)
  • 237 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 4

Deluxe Terrace Room

  • Sleeps 2

View all photos for Standard King Room

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard King Room

  • Sleeps 2

Superior Queen With View

  • Sleeps 4

Benson Suite

  • Sleeps 2

Superior King With View

  • Sleeps 3

View all photos for Standard Accessible Room

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Accessible Room

  • Sleeps 2

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About the neighborhood

Cairns

Located in Cairns Central Business District, The Benson Hotel is adjacent to Reef Teach and within a 5-minute walk of The Cairns Museum. This 4-star hotel has 101 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Reef Hotel Casino - 3 min walk - 0.2 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 5 min walk - 0.3 miles
  • Cairns Esplanade - 5 min walk - 0.3 miles
  • Reef Fleet Terminal - 6 min walk - 0.4 miles

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Caffiend - ‬1 min walk
  • ‪Blackbird Espresso - ‬1 min walk
  • ‪Annee's Caphê - ‬2 min walk
  • ‪Gilligan's Bar - ‬5 min walk
  • ‪BOBZIP - ‬2 min walk

About this property

The Benson Hotel

Art Deco hotel with a 24-hour front desk and an outdoor pool
Guests of The Benson Hotel enjoy an outdoor pool, free WiFi in public areas, and conference space. Self parking is offered for AUD 25 per night. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and concierge services. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $94
Dec 21 - Dec 22
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Is a free cancellation option available at The Benson Hotel?

The Benson Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do near The Benson Hotel?

This hotel is situated in Cairns Central Business District, just steps from Reef Teach and The Cairns Museum, and within a short walk of Cairns Esplanade. You'll also find Cairns Central Shopping Centre and Cairns Night Markets less than a mile away.

Is parking available on site at The Benson Hotel?

Yes, secured parking is offered for AUD 25 per night. Though parking is available on request, accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Does The Benson Hotel feature a casino?

No, The Benson Hotel doesn't have a casino.

Will I find an indoor pool at The Benson Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

Is The Benson Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as an outdoor pool and a bar.

Are there hot tubs at The Benson Hotel?

No, there isn't a spa tub at this hotel.

Does The Benson Hotel have a restaurant that serves breakfast?

Yes, The Benson Hotel serves buffet breakfast for a surcharge each morning at Benson Bar & Restaurant.

Will The Benson Hotel allow pets to stay for free?

No, pets aren't allowed at The Benson Hotel though service animals are welcome.

Does The Benson Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Benson Hotel?

The closest major airport to The Benson Hotel is Cairns Intl. Airport (CNS), which is 4.1 mi away (13 minutes by car).

Are there rooms with balconies at The Benson Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or mountain views.

Reviews

The Benson Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 242 out of 486 reviews
Rating 8 - Good. 157 out of 486 reviews
Rating 6 - Okay. 60 out of 486 reviews
Rating 4 - Poor. 18 out of 486 reviews
Rating 2 - Terrible. 9 out of 486 reviews

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, nice staff, very clean
Stayed 2 nights in Sep 2025

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious, well designed and better than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean rooms. Microwave and washing machine made our stay very comfortable as we were here for a squash tournament.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with beautiful bathroom. Great view. Helpful staff. My only complaint about the room is that we had two beds and one bedside table and lamp. Walking distance to the shopping complex and to the Esplanade. Close to many restaurants and coffee shops.
Stayed 10 nights in Aug 2025

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for a stay in Cairns and visiting The Reef
Stayed 3 nights in Aug 2025

8/10 Good

michelle

Liked: Cleanliness, property conditions & facilities
Was very convenient to walk everywhere close to shops and restaurants
Stayed 3 nights in Jul 2025

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in the centre of the city. Most businesses areas are walking distance. Excellent location 😍.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Benson was conveniently located near many of the attractions in downtown Cairns. The property is recently renovated and the condition of our room was great. Would recommend this hotel!
Stayed 1 night in Jul 2025

8/10 Good

Peter

Stayed 5 nights in Jul 2025

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed 5 nights and the breakfast included was very average same food each day and variety was very simple and the staff were very sad. We attended the cocktail half price on Friday evening and was not offered the free canapés. The bar Manger was a complete smart ass and locked us on the balcony on our last day. Place was overall nice and central to cairns only a 8 min walk to the esplanade.
Stayed 5 nights in Jul 2025

8/10 Good

Kylie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Katy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Great buffet breakfast. Enjoyed the pool.
Stayed 6 nights in Jul 2025

10/10 Excellent

Del

Liked: Cleanliness, staff & service, property conditions & facilities
Was a bit of a walk away from the esplanade but
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Wushuang

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Siddharth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and comfortable stay. The staff at reception was great.
Stayed 2 nights in Jun 2025

6/10 Okay

Robyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was nothing unique about the property. It was clean & central & the car park was a plus. However we had a great big air conditioner outlet outside of our room which could be heard at all hours. That really spoilt our stay.
Stayed 2 nights in Jun 2025

6/10 Okay

Deline

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good service the location is close to everything Shopping Centre, Bank, Esplanade, Casino, Ferry, Bus, cost was reasonable for Cairns, nice hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olivia

Stayed 3 nights in Jun 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are ok and nice and clean The bad points A/C. Loud even on low settings Breakfast was cold the whole hot selection was cold
Stayed 1 night in Jun 2025