See all properties

The Benson Hotel

4.0 star property

Choose dates to view prices

Photo gallery for The Benson Hotel

A modern dining area with large windows, a white brick counter, and blue chairs.
A modern lobby with a reception desk, plush seating, and potted plants.
A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of the pool and buildings outside.
A hotel room with two beds, a desk, a TV, and a view of the city.
A rooftop patio with outdoor furniture, a dining table, and a sofa.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
44-56 Grafton Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Cairns Esplanade Lagoon
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with a city view.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(11 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Terrace

A hotel room with a large bed, a TV mounted on the wall, a small table, and a view of the pool and buildings outside.

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

A hotel room with two beds, a desk, a TV, and a view of the city.

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk with a lamp, a mirror, and a wall-mounted TV.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite

A hotel room with a large bed, a blue armchair, two bedside tables with lamps, a large window with a view of buildings, and a marble-patterned carpet.

Suite

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a view of mountains.

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(28 reviews)
  • River view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk with a lamp, a chair, and a TV.

Standard Room, 1 King Bed, Accessible

  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room

  • Sleeps 4
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Cairns

Located in Cairns Central Business District, The Benson Hotel is within a 10-minute walk of popular sights such as Cairns Esplanade and Cairns Central Shopping Centre. This 4-star hotel has 101 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Reef Hotel Casino - 3 min walk - 0.2 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 5 min walk - 0.3 miles
  • Cairns Convention Centre - 6 min walk - 0.4 miles
  • Cairns Esplanade Lagoon - 6 min walk - 0.4 miles

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪Candy - ‬1 min walk
  • ‪Miroku -Japan's best bites - ‬2 min walk
  • ‪Rusty's Juice Bar - ‬1 min walk
  • ‪Blackbird Espresso - ‬1 min walk
  • ‪Viet Fresh - ‬3 min walk

About this property

The Benson Hotel

Guests of The Benson Hotel enjoy an outdoor pool, free WiFi in public areas, and conference space. Self parking is offered for AUD 25 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and concierge services. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Reception
Pacific Hotel Cairns
Cairns Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,001 reviews
$155 nightly
The price is $172
Aug 16 - Aug 17
Total with taxes and fees
Pacific Hotel Cairns

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Is a free cancellation option available at The Benson Hotel?

The Benson Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Benson Hotel?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at The Benson Hotel on Aug 2, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Benson Hotel?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade, Cairns Central Shopping Centre, and Reef Fleet Terminal. You'll also find Cairns Marlin Marina and Cairns Night Markets less than a mile away.

Is there parking available at The Benson Hotel?

Yes, secured parking is offered for AUD 25 per night. Though parking is limited parking spaces, wheelchair-accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Does The Benson Hotel feature a casino?

No, The Benson Hotel doesn't have a casino.

Will I find an indoor pool at The Benson Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about The Benson Hotel?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Does The Benson Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Benson Hotel have a restaurant that serves breakfast?

Yes, The Benson Hotel serves buffet breakfast for a surcharge each morning at Benson Bar & Restaurant.

Will The Benson Hotel allow pets to stay for free?

No, pets aren't allowed at The Benson Hotel though service animals are welcome.

Does The Benson Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Benson Hotel?

The closest major airport to The Benson Hotel is Cairns Intl. Airport (CNS), which is 4.4 mi away (12 minutes by car).

Are there rooms with balconies at The Benson Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 556 reviews
Rating 8 - Good. 180 out of 556 reviews
Rating 6 - Okay. 66 out of 556 reviews
Rating 4 - Poor. 20 out of 556 reviews
Rating 2 - Terrible. 10 out of 556 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, clean and friendly staff.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Tania

Liked: Cleanliness, amenities, property conditions & facilities
Excelente hotel
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your going to stay in cairns the Benson is the place close to everything clean quite great breakfast Gilligans is across the road If you want party that little extra perfect 👌
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay, lovely hotel and really big rooms. Lovely view, and was a pleasure to stay there. The staff were brilliant and we had a lovely stay. Would recommend it to anyone
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff helpful and courteous. Location was great- a short walk from the Pier to get to our snorkeling trip and close by to great restaurants-Miss Chief and Dundees.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Clean room, big pool, good location
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Wing Cheung Winnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, convenient to every shopping areas and main tourist spots
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Pawan

Liked: Cleanliness, staff & service
Decent stay
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Matthew Keith

Liked: Cleanliness
Awesome
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities
Spacious and clean rooms. Very helpful and friendly staff. Great location and excellent facilities. Also great value vs similar hotels. Would stay again.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Dana

Liked: Cleanliness, amenities, property conditions & facilities
Clean updated room, quiet, good value
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
We had a wonderful stay. The room was spacious and loved the view from our balcony. Room service is way beyond our expectation, room is restored everyday. The location was perfect and close to shops. We enjoyed the pool. Highly recommend this hotel for anyone visiting Cairns.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Jarrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, plenty of space. 2 cups,bowls, plates and glasses available in room. Parking at your own extra cost. Most staff friendly, Gym is off premises and 20min walk away. Food can be catered for coeliac. Bar was amazing too
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and in good condition. Great location. Bar and Restaurant had a good vibe.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel and modern rooms. The rooms had good aircon. We came on Easter bank holiday weekend. We were disappointed to find out on arrival that the hotel restaurant wasn’t open for the duration of our stay. We didn’t know about this until we checked in
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Nice clean room, comfortable bed, parking was convenient.
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Sachin

Disliked: Amenities
Room and staff is good , but everyday they are serving same breakfast. We book hotel for 8 days.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Yuming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! The rooms are so spacious, comfortable, and super clean! Staff are very helpful and nice. However, I would not recommend including the breakfast in your booking. The food are just boring and not in high quality. You can easily find an eatery near by to have good coffee and fresh made breakfast.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and proximity to attractions, stores and restaurants
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Loved my stay at Benson staff was very helpful and kind highly recommend it.
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Lynda

Great location & clean room. Live music was a bonus on the rooftop terrace
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, nice staff, very clean
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for a stay in Cairns and visiting The Reef
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Kylie

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Will stay here again
Stayed 2 nights in Jul 2025