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The Benson Hotel

4.0 star property

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Photo gallery for The Benson Hotel

Breakfast and dinner served
Premium bedding, pillowtop beds, laptop workspace, free WiFi
Terrace/patio
Reception
Outdoor pool, open 6:00 AM to 9:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
44-56 Grafton Street, Cairns, QLD, 4870
  • Place, Reef Hotel Casino
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Reef Fleet Terminal
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace | Terrace/patio

Deluxe Room, 1 King Bed, Terrace

9.2 out of 10
Wonderful
(9 reviews)
  • Mountain view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Suite

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • River view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Room, 1 King Bed, Accessible

  • Mountain view
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Queen Room

  • Sleeps 4

Deluxe Terrace Room

  • Sleeps 2

View all photos for Standard King Room

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard King Room

  • Sleeps 2

Superior Queen With View

  • Sleeps 4

Benson Suite

  • Sleeps 2

Superior King With View

  • Sleeps 3

View all photos for Standard Accessible Room

Premium bedding, pillowtop beds, laptop workspace, free WiFi

Standard Accessible Room

  • Sleeps 2

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About the neighborhood

Cairns

Located in Cairns Central Business District, The Benson Hotel is within a 10-minute walk of popular sights such as Cairns Esplanade and Reef Fleet Terminal. This 4-star hotel has 101 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Reef Hotel Casino - 3 min walk - 0.2 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 5 min walk - 0.3 miles
  • Cairns Esplanade - 5 min walk - 0.3 miles
  • Reef Fleet Terminal - 6 min walk - 0.4 miles

Getting around

  • Cairns Station - 9 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪Caffiend - ‬1 min walk
  • ‪BOBZIP - ‬1 min walk
  • ‪Annee's Caphê - ‬2 min walk
  • ‪Viet Fresh - ‬3 min walk
  • ‪Fetta's Greek Taverna - ‬3 min walk

About this property

The Benson Hotel

Guests of The Benson Hotel enjoy an outdoor pool, free WiFi in public areas, and conference space. Self parking is offered for AUD 25 per night. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and free newspapers.
55-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free weekday newspapers are also available. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Secured, covered self parking on site (AUD 25 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 32 for adults and AUD 22 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Benson Bar & Restaurant

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 2,885 square feet of conference space
  • Business center

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1984
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk chair
  • Free weekday newspapers
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: AUD 100 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 22 for children
  • Covered self parking fee: AUD 25 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 2:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A debit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

The Benson Hotel Hotel
The Benson Hotel Cairns
The Benson Hotel Hotel Cairns

Frequently asked questions

Is a free cancellation option available at The Benson Hotel?

The Benson Hotel offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Benson Hotel?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at The Benson Hotel on Mar 31, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near The Benson Hotel?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. You'll also find Cairns Central Shopping Centre and Cairns Night Markets less than a mile away.

Is there parking available at The Benson Hotel?

Yes, secured parking is offered for AUD 25 per night. Though parking is limited parking spaces, wheelchair-accessible parking and bicycle parking are also available. You'll find a max of 1 space per unit.

Does The Benson Hotel feature a casino?

No, The Benson Hotel doesn't have a casino.

Will I find an indoor pool at The Benson Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 9:00 PM.

What do couples enjoy most about The Benson Hotel?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an outdoor pool.

Does The Benson Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Benson Hotel have a restaurant that serves breakfast?

Yes, The Benson Hotel serves buffet breakfast for a surcharge each morning at Benson Bar & Restaurant.

Will The Benson Hotel allow pets to stay for free?

No, pets aren't allowed at The Benson Hotel though service animals are welcome.

Does The Benson Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Benson Hotel?

The closest major airport to The Benson Hotel is Cairns Intl. Airport (CNS), which is 4.4 mi away (12 minutes by car).

Are there rooms with balconies at The Benson Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

The Benson Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 261 out of 518 reviews
Rating 8 - Good. 166 out of 518 reviews
Rating 6 - Okay. 62 out of 518 reviews
Rating 4 - Poor. 20 out of 518 reviews
Rating 2 - Terrible. 9 out of 518 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dianne

Stayed 2 nights in Dec 2025

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Dec 2025

6/10 Okay

Tanya

Traveled with family
Liked: Cleanliness, staff & service
Location was ideal. Breakfast selection was of a low standard.
Stayed 1 night in Dec 2025

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, amenities
Great place to stay
Stayed 1 night in Dec 2025

8/10 Good

Allan

Liked: Staff & service
Disliked: Room comfort
Our aircon didn’t work and the breakfast wasn’t fresh even tho we at at around 8:30am.
Stayed 1 night in Dec 2025

4/10 Poor

Paul

Traveled with group
Disliked: Staff & service
Poor customer service
Stayed 1 night in Dec 2025

8/10 Good

Gary

Stayed 1 night in Dec 2025

6/10 Okay

Charley

Traveled with family
Liked: Cleanliness
Rooms were nice and bathrooms were lovely, the noise is a problem on the weekends, we stayed from Friday to Sunday and there was events / music playing every afternoon into the night from Friday to Sunday. First night was the worst as it was party music and very loud playing until 11:30pm, we had a early night as we had activities booked for the next day and we couldn’t get to sleep until after 11:30pm when the music stopped. I brought ear plugs and could still hear through my ear plugs. Elevator was a nightmare, it wouldn’t work properly most times. Pool was nice, the service at reception wasn’t great, asked questions and wouldn’t get a straight answer, reception was unsure on a lot of things relating to hotel, like when the restaurant stopped cooking, what events were on at the hotel, to ask about parking and then reception said you had to pay, which would of been useful information when we were checking in. $25 for 24 hours for parking. But when we were going to pay, she said don’t worry about it and didn’t charge us. Just a confusing experience. It would be a great place to stay during the week when there is no events on.
Stayed 3 nights in Nov 2025

8/10 Good

Lynda

Great location & clean room. Live music was a bonus on the rooftop terrace
Stayed 2 nights in Nov 2025

10/10 Excellent

Rosemin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities
Check in was wonderful. Room is excellent. Everything works well. Beautiful pool. Very nice indoor/outdoor bar area. Discounted food and drinks.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice clean room, comfortable bed, parking was convenient.
Stayed 3 nights in Nov 2025

6/10 Okay

Vivian

Stayed 1 night in Oct 2025

6/10 Okay

Vivian

Traveled with family and small children
The noise and loud music from Hotel Bar and Bistro from 3pm till midnight Wed to Sat really has deprived us from proper sleep for two days in a roll… they really should have those functions indoor. If your room is facing the pool, definitely you won’t be able to rest well especially when you have early morning tours booked the next day… Good points are: there is a microwave and dining ware, more convenient for instant food lovers. Room service is also great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Melita

Stayed 3 nights in Nov 2025

8/10 Good

Marlon Andrews

Liked: Cleanliness, staff & service, amenities
Good location. Clean rooms. Friendly staff.
Stayed 4 nights in Oct 2025

8/10 Good

Thom

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and good location but there was a water leak coming out of the roof in front of my door in the hallway leaving the carpet really wet
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Loved my stay at Benson staff was very helpful and kind highly recommend it.
Stayed 9 nights in Oct 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing location in Cairns. Rooms were nice and clean. Pool was great. Only complaint, and even then it didn’t affect our stay at all, was the restaurant played loud music a couple nights. But I would stay here again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jayne

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel through Cairns often and always love staying at the Benson because of the convenient location - it is surrounded by lots of cafes and restaurants, its walking distance to both Woolworths, Cairns Central shopping centre and also to the Esplanade. We had a great stay, easy and convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Sep 2025

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Xanthe, Townsville

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient spot, central to everything in Cairns City. Breakfast was included and we loved it.
Stayed 1 night in Sep 2025