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Alivio Hotel Cairns

3.5 star property
Hotel with a full-service spa, 6-minute walk to Cairns Esplanade

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Photo gallery for Alivio Hotel Cairns

King Split + balcony (Pool view) | Premium bedding, blackout drapes, soundproofing, iron/ironing board
Reception
Exterior
Outdoor pool, open 7:00 AM to 9:30 PM, free cabanas, pool umbrellas
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
136-140 Sheridan Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Place, Esplanade Lagoon
    ‪13 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior balcony (mountain view)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior balcony (mountain view)

  • Sleeps 3

View all photos for Standard Studio Queen

Standard Studio Queen | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Standard Studio Queen

9.4 out of 10
Exceptional
(6 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior + balcony (pool)

Superior + balcony (pool) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior + balcony (pool)

9.8 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior + balcony (mountain view)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior + balcony (mountain view)

8.8 out of 10
Excellent
(12 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 bedroom apartment (pool side)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

1 bedroom apartment (pool side)

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for King Split + balcony (Pool view)

King Split + balcony (Pool view) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

King Split + balcony (Pool view)

9.6 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Studio

Bathroom | Shower, free toiletries, hair dryer, towels

Standard Studio

  • Sleeps 3

View all photos for Superior Studio (pool side)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Studio (pool side)

  • Sleeps 3

1 bedroom apartment (pool side)

  • Sleeps 3

View all photos for King Split + balcony (Mountain view)

King Split + balcony (Mountain view) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

King Split + balcony (Mountain view)

10.0 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 bedroom apartment (mountain view)

Fridge, microwave, coffee/tea maker, electric kettle

1 bedroom apartment (mountain view)

  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 1 bedroom apartment (ocean view)

1 bedroom apartment (ocean view) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

1 bedroom apartment (ocean view)

  • 431 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio (pool side)

Superior Studio (pool side) | Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Studio (pool side)

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio (mountain view)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Studio (mountain view)

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio (ocean view)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Studio (ocean view)

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

1 bedroom apartment (ocean view)

  • Sleeps 3

1 bedroom apartment (mountain view)

  • Sleeps 3

King Split balcony (Mountain view)

  • Sleeps 3

View all photos for Superior Studio (mountain view)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Studio (mountain view)

  • Sleeps 3

View all photos for Superior Studio (ocean view)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Studio (ocean view)

  • Sleeps 3

View all photos for King Split balcony (pool side)

Premium bedding, blackout drapes, soundproofing, iron/ironing board

King Split balcony (pool side)

  • Sleeps 3

View all photos for Superior balcony Pool Side

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior balcony Pool Side

  • Sleeps 3

About the neighborhood

Cairns

Located in Cairns Central Business District, Alivio Hotel Cairns is within a 10-minute stroll of sights such as Cairns Esplanade and Cairns Performing Arts Centre. This 61-room, 3.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 6 min walk - 0.4 miles
  • Cairns Central Shopping Centre - 8 min walk - 0.5 miles
  • Cairns Night Markets - 11 min walk - 0.6 miles
  • Esplanade Lagoon - 13 min walk - 0.7 miles
  • Reef Fleet Terminal - 16 min walk - 0.9 miles

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 9 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Muddy's Cafe - ‬9 min walk
  • ‪Atrium - ‬11 min walk
  • ‪Moku Bar + Grill - ‬10 min walk
  • ‪KFC - ‬10 min walk

About this property

Alivio Hotel Cairns

Hotel with a full-service spa, 6-minute walk to Cairns Esplanade
Guests staying at Alivio Hotel Cairns enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. Free parking is included with your stay. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this spa hotel include a hot tub, coffee/tea in a common area, and express check-in.
40-inch flat-screen TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers. Change of towels is available on request.
An outdoor pool and a hot tub are on site.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beautilashious. Services include facials and manicures and pedicures. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas
  • Wine tours

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1991
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open Monday - Saturday (8:00 AM - 8:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for AUD 30.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:30 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Parking has height restrictions.

Property is also known as

Sunshine Tower Hotel Cairns
Sunshine Tower Hotel
Sunshine Tower Cairns
Sunshine Hotel Cairns
Sunshine Tower Hotel Hotel
Sunshine Tower Hotel Cairns
Sunshine Tower Hotel Hotel Cairns

Frequently asked questions

Is a free cancellation option available at Alivio Hotel Cairns?

Alivio Hotel Cairns provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to do within easy reach of Alivio Hotel Cairns?

This hotel is situated in Cairns Central Business District within a 10-minute walk of Cairns Esplanade, Cairns Performing Arts Centre, and Cairns Central Shopping Centre. You'll also find Cairns Esplanade Charles Street Parkland and Cairns Night Markets less than a mile away.

Is parking available on site at Alivio Hotel Cairns?

Yes, secured self parking is offered for free at the hotel. Though parking is available on request, accessible parking and bicycle parking are also available.

Is a spa located at Alivio Hotel Cairns?

Beautilashious is the hotel's spa and services include mani/pedis and facials.

Does Alivio Hotel Cairns include a casino?

No, Alivio Hotel Cairns doesn't have a casino.

Is there an indoor pool at Alivio Hotel Cairns?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:30 PM.

Is Alivio Hotel Cairns good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a full-service spa, and public winery tours.

Does Alivio Hotel Cairns have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Alivio Hotel Cairns have a restaurant with a breakfast menu?

No, Alivio Hotel Cairns doesn't have a restaurant that serves breakfast.

Will Alivio Hotel Cairns allow pets to stay for free?

No, pets aren't allowed at Alivio Hotel Cairns though service animals are welcome.

Are there connecting rooms at Alivio Hotel Cairns?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Alivio Hotel Cairns?

The closest major airport to Alivio Hotel Cairns is Cairns Intl. Airport (CNS), which is 3.7 mi away (9 minutes by car).

Are there rooms with balconies at Alivio Hotel Cairns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or pool views.

Alivio Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 255 out of 620 reviews
Rating 8 - Good. 240 out of 620 reviews
Rating 6 - Okay. 85 out of 620 reviews
Rating 4 - Poor. 28 out of 620 reviews
Rating 2 - Terrible. 12 out of 620 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jessica

Traveled with partner
Liked: Staff & service
Hotel was in a great location for what we needed for our stay in Cairns. Just wished the rooms had balconies and we could let fresh air into the room. Will stay again but next time in a better room. Staff were excellent
Stayed 1 night in Oct 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place and walkable to the lively areas
Stayed 2 nights in Oct 2025

10/10 Excellent

Tejas

Stayed 1 night in Sep 2025

4/10 Poor

Cristine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
You can't use the stove or the toaster so paying for a kitchen is useless. They want you to sign a 1500$!!! When you complain they say too late you've already paid.
Stayed 4 nights in Sep 2025

10/10 Excellent

Rose, Lowell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Easy walk to promenade. Staff is friendly, professional and knowledgeable. Room is clean.
Stayed 3 nights in Sep 2025

8/10 Good

Sundeep

Stayed 1 night in Sep 2025

8/10 Good

Tejas

Stayed 1 night in Sep 2025

6/10 Okay

Jakob

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caught the proprty on change of ownership. Got a cafe voucher for breakfast. The hotel breakfast was a pass. Otherwise a pleasant stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Shaureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

James

Business traveler
Disliked: Amenities, property conditions & facilities
Rooms are not serviced daily and access to fresh towels, linen and consumables was difficult
Stayed 3 nights in Sep 2025

8/10 Good

Binil

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 7 nights in Sep 2025

10/10 Excellent

Narelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Sep 2025

6/10 Okay

Leonie

Traveled with family
Liked: Cleanliness, amenities
Firstly, the welcoming staff were wonderful and helpful and the place itself is very pleasant. The security, parking and outdoor pool area is well organised, attractive and comfortable – the enjoyable outdoor spa was a little tricky to turn on though. The rest of the service was, unfortunately, rather limited and restricted like the extremely narrow single beds: No room servicing in 3 nights; Only 1 face washer for 2 people; no towel changes etc.; No router connection to internet on the tv – and the outsourced technical service assistance was not forthcoming. The reception and bar/restaurant were clearly not technically linked – unable to charge drinks to the room and unaware of our breakfast booking made 3 days earlier – since there was unexpectedly no food service over the weekend. Disgracefully, this pre-paid breakfast did not include tea, coffee or any juice – and the additional payment of 11 dollars for our 2 mugs of coffee was required before any movement was started towards preparing our eggs. We picked at the remains of cold bits on the buffet table till our eggs arrived – the buffet being simultaneously dismantled.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nancy Alice

Stayed 3 nights in Aug 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Perpetua

Stayed 1 night in Aug 2025

8/10 Good

Julia, Boston

Stayed 2 nights in Aug 2025

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Property and staff were excellent. Thank you for having me. Regards Nick
Stayed 1 night in Aug 2025

6/10 Okay

Timm

Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Hiep

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025

8/10 Good

Theo

Traveled with partner
Liked: Cleanliness, staff & service
In renovation mode. Restaurant not operating so sent up the street to a very busy and costly cafe for breakfast. Ramp entry difficult to manage by aged customers with suitcases. A mechanical buzzing sound at frequent intervals during the night kept interupting sleep. Surronds not very pleasant.
Stayed 1 night in Aug 2025

6/10 Okay

Yu

The area looks run down and unsafe. It is surrounded by tatoo shops, adult store, and cheap motels. The internet does not work in the room. It barely works in the lobby. TV does not work in the room.Hot tub is barely warm.
Stayed 3 nights in Aug 2025

4/10 Poor

Sahil

Liked: Staff & service
Disliked: Cleanliness
InterNet is not good. The breakfast is not provided on weekends. You are provided a voucher instead which can only be used in a
Stayed 6 nights in Jul 2025

10/10 Excellent

Renee

Stayed 3 nights in Jul 2025

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