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Bay Village Tropical Retreat

Property class: 3.5

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Photo gallery for Bay Village Tropical Retreat

A hotel with a pool, surrounded by palm trees and greenery.
An outdoor dining area with tables and chairs, surrounded by greenery and a covered walkway.
A pathway leading to a building surrounded by lush tropical vegetation.
A hotel entrance with a sign reading 'bay village tropical retreat,' surrounded by lush greenery and palm trees.
A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Family Room

A room with a dining table, chairs, a bed, and a window with a view of greenery.

Family Room

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with a bed, a desk, a chair, a television, and a wardrobe.

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room

A hotel room with a bed, bedside table, desk, chair, ceiling fan, window with blinds, and a painting on the wall.

Double Room

7.6 out of 10
Good
(20 reviews)
  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

A hotel room with a bed, a television, a ceiling fan, a small table with a bottle and glasses, and a framed picture on the wall.

Studio

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite, 1 Bedroom

A bedroom with a bed, bedside tables, a nightstand, a ceiling fan, an air conditioning unit, and a window with blinds.

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms

A modern living room with grey sofas, a coffee table, and a dining area with chairs.

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 904 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Apartment, 3 Bedrooms

A hotel room with a large bed, a ceiling fan, a balcony with a chair, and a view of the outside.

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room

A hotel room with two single beds, a wooden headboard, a ceiling fan, a window with curtains, and a wall-mounted air conditioning unit.

Standard Twin Room

  • Garden view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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  • Parking included
  • Free WiFi
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The price is $109
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Total with taxes and fees
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About the neighborhood

Cairns

Located in Cairns North within a 5-minute walk of Cairns Esplanade, Bay Village Tropical Retreat is within a mile (2 km) of other popular attractions like Cairns Central Shopping Centre. This 3.5-star hotel has 82 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 14 min walk - 0.8 miles
  • Cairns Night Markets - 16 min walk - 0.9 miles
  • Cairns Esplanade Lagoon - 16 min walk - 0.9 miles

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Splash Seafood Restaurant - ‬14 min walk
  • ‪Atrium - ‬13 min walk
  • ‪Paper Crane - ‬10 min walk
  • ‪The Vine Room - ‬11 min walk

About this property

Bay Village Tropical Retreat

Guests of Bay Village Tropical Retreat enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. If you drive, take advantage of free offsite parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include laundry facilities, a picnic area, and a garden.
Guests can enjoy TVs and stay connected with free WiFi. Other standard amenities include refrigerators, coffee makers, and free newspapers.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Cairns Central Business District
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
7.0 out of 10, Good, 1,000 reviews
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The price is $107
Nov 8 - Nov 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 26 for adults and AUD 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 12 per night

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 26 for adults and AUD 16 for children
  • Crib (infant bed) fee: AUD 12 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

Are free cancellation options available at Bay Village Tropical Retreat?

Bay Village Tropical Retreat offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Bay Village Tropical Retreat?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat on Nov 13, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Bay Village Tropical Retreat?

This hotel is situated in Cairns North within a short 4-minute walk of Cairns Esplanade and also 17 minutes on foot from Cairns Central Shopping Centre. You'll also find Reef Fleet Terminal and Cairns Marlin Marina within a short drive.

Is there parking available at Bay Village Tropical Retreat?

Yes, though parking is limited parking.

Does Bay Village Tropical Retreat include a casino?

No, Bay Village Tropical Retreat doesn't have a casino.

Is there an indoor pool at Bay Village Tropical Retreat?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Bay Village Tropical Retreat a good place to stay for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private pool.

Are there hot tubs at Bay Village Tropical Retreat?

No, there isn't a spa tub at this hotel.

Does Bay Village Tropical Retreat feature a restaurant that includes a breakfast menu?

Yes, Bay Village Tropical Retreat serves continental breakfast each morning for a surcharge from its restaurant.

Does Bay Village Tropical Retreat allow pets to stay for free?

No, pets aren't allowed at Bay Village Tropical Retreat though service animals are welcome.

Are there connecting rooms at Bay Village Tropical Retreat?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Bay Village Tropical Retreat?

The closest major airport to Bay Village Tropical Retreat is Cairns Intl. Airport (CNS), which is 3.6 mi away (6 minutes by car).

Are there rooms with balconies at Bay Village Tropical Retreat?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and resort views.

Bay Village Tropical Retreat Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 288 out of 812 reviews
Rating 8 - Good. 347 out of 812 reviews
Rating 6 - Okay. 114 out of 812 reviews
Rating 4 - Poor. 39 out of 812 reviews
Rating 2 - Terrible. 24 out of 812 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean
Stayed 16 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time staying at the hotel, Cassandra the receptionist was so nice and helpful!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Pleasant stay in one bedroom cabin. Sufficient amenities in cabin for
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff were friendly. Parking was limited
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Cute place with a tropical feel. Walkable to the Esplanade, Night Markets, central shopping center. Only downside was that wifi was not very good anywhere but the lobby area.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and reception was helpful. Just beware that some rooms come with a sliding glass door and no other windows in the room.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and safe location! Bed was extremely comfortable, surrounds were quiet and lush, attentive staff. Perfect choice. surrounds:
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe property and fantastic staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and a 2min walk to the esplanade and very peaceful surrounded by by lots of plants and a nice pool
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nicely decorated hotel.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed one night and there were some good points. Reception was lovely and it was clean. There was a lot of noise from the airport and around the complex. Room very basic and would present better with a fresh coat of paint. Bedding and pillows not comfortable.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities
Long way to upper rooms. Not trollies to help, swimming pool is a joke,
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The room was very spacious but very tired. The plumbing was noisy, the fan only worked on high and a lot of other little details were overlooked.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need more parking spots in the complex was a bit squashy
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities
No Amex payment
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and lovely staff .. had a lovely time
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Everything was great. Easy check in, good location.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, laundry facilities, great restaurant!
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout great location
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel, highly recommend
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD, airport and access to trips out of Cairns.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and would come back.
Stayed 7 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and surprisingly quiet. Close to the hospital which was very convenient.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but everything I needed. Good shower pressure, quality mattress. AC worked and kettle for coffee. Pool was good for post promenade run dip! Happy hour $7 beer and wine. What more do you want?!
Stayed 1 night in Mar 2026