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Bay Village Tropical Retreat & Apartments

3.5 star property

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Photo gallery for Bay Village Tropical Retreat & Apartments

Front of property
Outdoor pool, sun loungers
Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi
Outdoor dining
Standard Apartment, 3 Bedrooms | Balcony view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
227 Lake Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪2 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • Free WiFi

View all photos for Studio Room

A hotel room with a bed, a desk, a chair, a small table, a ceiling fan, and a window with blinds.

Studio Room

  • Sleeps 3
  • Free WiFi

View all photos for One Bedroom Suite

Desk, iron/ironing board, cribs/infant beds, free WiFi

One Bedroom Suite

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

Family Room | Garden view

Family Room

  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 344 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

Double or Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Double or Twin Room

7.6 out of 10
Good
(17 reviews)
  • Garden view
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio

Studio | Desk, iron/ironing board, cribs/infant beds, free WiFi

Studio

8.4 out of 10
Very good
(5 reviews)
  • Garden view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, cribs/infant beds, free WiFi

Suite, 1 Bedroom

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Living area | TV

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 904 sq ft
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Desk, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 1184 sq ft
  • Sleeps 7
  • 2 Queen Beds, 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Cairns

Located in Cairns North, Bay Village Tropical Retreat & Apartments is adjacent to Cairns Esplanade and within a mile (2 km) of other popular sights like Esplanade Lagoon. This 3.5-star hotel has 82 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.1 miles
  • Cairns Esplanade Charles Street Parkland - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 14 min walk - 0.8 miles
  • Cairns Night Markets - 16 min walk - 0.9 miles
  • Esplanade Lagoon - 16 min walk - 0.9 miles

Getting around

  • Cairns Station - 6 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪Muddy's Cafe - ‬7 min walk
  • ‪Atrium - ‬13 min walk
  • ‪Moku Bar + Grill - ‬11 min walk
  • ‪Paper Crane - ‬10 min walk
  • ‪Dundee's at Aquarium - ‬10 min walk

About this property

Bay Village Tropical Retreat & Apartments

Guests of Bay Village Tropical Retreat & Apartments enjoy features like an outdoor pool, free WiFi in public areas, and a library. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.
Guests can enjoy TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free newspapers.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 1,007 reviews
$102 nightly
The price is $114
Jun 29 - Jun 30
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: AUD 16 for adults and AUD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.51 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 29.0 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately AUD 16 for adults and AUD 10 for children
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 29.0 per night
  • Credit card charges are subject to a surcharge of 1.51 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bay Village Retreat
Bay Village Tropical
Bay Village Tropical Retreat
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat Hotel
Bay Village Tropical Retreat Hotel Cairns North
Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

Are free cancellation options available at Bay Village Tropical Retreat & Apartments?

Bay Village Tropical Retreat & Apartments offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Bay Village Tropical Retreat & Apartments?

As of Jun 22, 2026, prices found for a 1-night stay for 2 adults at Bay Village Tropical Retreat & Apartments on Jul 23, 2026 start from $107, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Bay Village Tropical Retreat & Apartments?

This hotel is situated in Cairns North within a short 3-minute walk of Cairns Esplanade and also 20 minutes on foot from Esplanade Lagoon. You'll also find Cairns Performing Arts Centre and Cairns Night Markets less than a mile away.

Is there parking available at Bay Village Tropical Retreat & Apartments?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Bay Village Tropical Retreat & Apartments include a casino?

No, Bay Village Tropical Retreat & Apartments doesn't have a casino.

Is there an indoor pool at Bay Village Tropical Retreat & Apartments?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Bay Village Tropical Retreat & Apartments a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Bay Village Tropical Retreat & Apartments?

No, there isn't a spa tub at this hotel.

Does Bay Village Tropical Retreat & Apartments feature a restaurant that includes a breakfast menu?

Yes, Bay Village Tropical Retreat & Apartments serves continental breakfast each morning for a surcharge from its restaurant.

Does Bay Village Tropical Retreat & Apartments allow pets to stay for free?

No, pets aren't allowed at Bay Village Tropical Retreat & Apartments though service animals are welcome.

Are there connecting rooms at Bay Village Tropical Retreat & Apartments?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Bay Village Tropical Retreat & Apartments?

The closest major airport to Bay Village Tropical Retreat & Apartments is Cairns Intl. Airport (CNS), which is 3.6 mi away (6 minutes by car).

Are there rooms with balconies at Bay Village Tropical Retreat & Apartments?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden and resort views.

Bay Village Tropical Retreat & Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 280 out of 769 reviews
Rating 8 - Good. 332 out of 769 reviews
Rating 6 - Okay. 102 out of 769 reviews
Rating 4 - Poor. 34 out of 769 reviews
Rating 2 - Terrible. 21 out of 769 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

C K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, safe property and fantastic staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nicely decorated hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and lovely staff .. had a lovely time
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Everything was great. Easy check in, good location.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very basic but everything I needed. Good shower pressure, quality mattress. AC worked and kettle for coffee. Pool was good for post promenade run dip! Happy hour $7 beer and wine. What more do you want?!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, easy check in, laundry facilities, great restaurant!
Stayed 2 nights in May 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and checkout great location
Stayed 1 night in Sep 2024
Verified

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to CBD, airport and access to trips out of Cairns.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Maria

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and surprisingly quiet. Close to the hospital which was very convenient.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Richard

Liked: Cleanliness
Good value - clean, big rooms, big bed - but in need of some refurbishment. Most annoying is the awful WiFi reception in the rooms, even using their admin host, and serious use has to be done in reception.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel, highly recommend
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay and would come back.
Stayed 7 nights in Jul 2023
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were happy to help with anything you needed
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Harm

Liked: Cleanliness, staff & service, property conditions & facilities
We had the perfect stay and outstanding dining experience.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Peter

Great restaurant, large rooms.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining, friendly staff, close to the CBD
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very nice.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely environment and friendly staff.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodation, set in a tranquil environment.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a quick trip
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Large comfortable clean room and excellent Indonesian restaurant downstairs. Perfect one night stay
Stayed 1 night in Aug 2024
Verified

8/10 Good

Saimo

Liked: Staff & service
Disliked: Cleanliness
The property was good, very spacious room. The garden was lovely and car parking inside was safe. The only downer was the blanket had someone elses hair all over it.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely polite, welcoming and helpful. The restraint and bar are a must.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Bay Village Tropical Retreat is nice and handy to the hospital and down town Cairns
Stayed 2 nights in Aug 2024