See all properties

Pacific Hotel Cairns

4.5 star property
Luxury hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Pacific Hotel Cairns

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Reception
Lobby sitting area
Premium Studio Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi
Superior King Balcony Suite | Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior King Balcony Room

Superior King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Room

8.4 out of 10
Very good
(84 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe King Balcony Room

8.6 out of 10
Excellent
(46 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Suite

9.0 out of 10
Wonderful
(29 reviews)
  • 534 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Luxury Suite

8.4 out of 10
Very good
(7 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room

8.8 out of 10
Excellent
(54 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room, Sea View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Studio Suite, 1 King Bed

Premium Studio Suite, 1 King Bed | In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Studio Suite, 1 King Bed

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double or Twin Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Double or Twin Room

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cairns

Located in Cairns Central Business District, Pacific Hotel Cairns is adjacent to Cairns Esplanade and within a 10-minute walk of other popular attractions like Cairns Night Markets. This 4.5-star hotel has 207 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 miles
  • Reef Fleet Terminal - 2 min walk - 0.1 miles
  • Cairns Marlin Marina - 5 min walk - 0.3 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 10 min walk - 0.6 miles

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Bang & Grind The Esplanade - ‬4 min walk
  • ‪Blu Marlin Bistro - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury hotel with a 24-hour front desk and an outdoor pool
Guests of Pacific Hotel Cairns enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. Self parking is available for AUD 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a water dispenser and a vending machine.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Oaks Cairns Hotel
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
8.8 out of 10, Excellent, 365 reviews
$109 nightly
The price is $120
Jan 18 - Jan 19
Total with taxes and fees
Oaks Cairns Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

Is free cancellation available at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What is there to do around Pacific Hotel Cairns?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Reef Hotel Casino, and within a short walk of Reef Fleet Terminal. You'll also find Esplanade Lagoon and Cairns Night Markets less than a mile away.

Is there parking available at Pacific Hotel Cairns?

Yes, uncovered parking is offered for AUD 15 per day. Though parking is limited, accessible parking is also available.

Does Pacific Hotel Cairns include a casino?

No, Pacific Hotel Cairns doesn't have a casino.

Is there an indoor pool at Pacific Hotel Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Pacific Hotel Cairns?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Pacific Hotel Cairns?

No, there isn't a spa tub at this hotel.

Does Pacific Hotel Cairns have a restaurant with a breakfast menu?

Yes, Pacific Hotel Cairns serves buffet breakfast for a surcharge each morning at Bushfire Flame Grill.

Does Pacific Hotel Cairns allow pets to stay free of charge?

No, pets aren't allowed at Pacific Hotel Cairns though service animals are welcome.

Are there connecting rooms at Pacific Hotel Cairns?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Pacific Hotel Cairns?

The closest major airport to Pacific Hotel Cairns is Cairns Intl. Airport (CNS), which is 4.2 mi away (13 minutes by car).

Can I book a room with a balcony at Pacific Hotel Cairns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or park views.

Pacific Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a clean and comfortable hotel room one night prior to a 7-day dive trip on a liveaboard. Pacific Hotel Cairns delivered nicely! The room was wonderful and the bed was so very comfy. It's located within walking distance to nearly everything.. restaurants, bars, coffee shops, etc. I'll definitely stay here again!
Stayed 1 night in Oct 2025

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be aware of construction works. Untidy, outdated

This motel was probably one of the worst i have experienced in a long time. Out dated, dirty/stained towels and bed sheets, mould in shower, general untidy. wasnt until i arrvied that i found out construction was going on within the building. Started from as early as 6am drilling into concrete, even though posted that it wouldnt start until 9:30. Went to relax and couldnt even sleep. The hotel should have it stated when booking that construction is happening. Rooms have no soundproofing, private balcony isnt private. Room doors dont soft close so you can hear everyones door slam shut. Noisy hallways. Buffet breakfast not worth the money. Completely ruined my vacation
Stayed 2 nights in Oct 2025

10/10 Excellent

Mayssoun

The room was clean and the bed was comfortable and the room service cleaned the room everyday. The location is great no need to hire a car
Stayed 3 nights in Oct 2025

8/10 Good

Eamon, Innisfail

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, reception staff helpful. Needs better sound proofing from outside noise. Toilet paper is poor 1 ply?
Stayed 2 nights in Oct 2025

6/10 Okay

Chester

Stayed 3 nights in Oct 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great. Only they need to check pool towels as they ran out a couple of times.The girls on reception were excellant couldn't enough for you. Would most definitely recommend and stay there again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Walter Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there 4 nights in an executive suite and found the room very spacious, looked recently renovated. The bathroom was huge with double sinks a walk-in shower and a huge soaker bath that we made use of. Bring your own bath salts or bubble bath, non are supplied. We found the bed comfortable. Our room had a view of the carpark with mountains in the distance which was not great, but it was on the 3rd floor so did not expect much. We just closed the curtains and you wouldn't know. Nice large TV. We did not try the breakfast but did have dinner at the Brazilian restaurant which did offer a decent discount for hotel residents and was a very nice dinner. The location was very good. The boat marina was just down the road, the Esplanade was right there as was many coffee shops and restaurants of varying types and prices, all within short walking distances. All in all we found it a very pleasant stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very clean. Great staff.
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jodi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location! Two night stay, car did not leave parking all weekend, because of everything we needed or were doing was in easy walking distance. Disappointed the complimentary bottle of wine on arrival didn’t happen and twin bed request was not recognised, it did get made but not for arrival.
Stayed 2 nights in Oct 2025

8/10 Good

Alina

Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get spot, nice big room and walking distance to the park, shops and cafe
Stayed 1 night in Sep 2025

10/10 Excellent

Constance

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in Cairns - walkable to The Esplanade and the beach. The staff is lovely and the room was, too!
Stayed 1 night in Sep 2025

2/10 Terrible

Rachael

Disliked: Cleanliness, property conditions & facilities, room comfort
One of the worst hotels we’ve ever stayed in. We booked the deluxe king with balcony, and the moment we set foot in reception, we knew it was a mistake. The reception area was very tired looking, toilets were not easily accessible and they were very dirty. The lift and corridors were old and dirty. Our room itself was very dirty, obviously hadn’t had a thorough clean in what looked like years. The toilet seat was bubbled and broken, there were stains/marks in the toilet bowl, hair on the floor. The shower was extremely slippery and dangerous. The sheets were stained and carpet worn and dirty. The fridge made loud noises all night. You only have control of the fan and on/off for the air con. So we either had to be freezing cold or boiling hot. The walls/doors/windows were paper thin. We could hear every ounce of street noise (even on 9th floor) and every sound and movement that other guests made. When another guest used the plumbing, you could hear it loud and clear in the room. If another guest was having a normal convo in the hall, it sounded like they were right in the room with you. This hotel is in terrible condition and terrible value. We paid almost the same price for the same type of room on the same day of the week a block up and it was a thousand times better than the Pacific Hotel. I’m normally a generous rater, but the only nice thing I can say about this place is the location is good. Definitely not worth the money we paid and so many better options nearby.
Damaged and stained toilet
Stained sheets
Dirty layer around edge of shower
Stayed 1 night in Sep 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Close to foreshore and also many dining options in close proximity. Parking easy and no stress!
Stayed 2 nights in Jul 2025

2/10 Terrible

Kerem

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away What shows in photos is not wha you really get. The entry for our room was sticky and dirty. The bathroom had no fans. Bathtub was patched up and the taps were making noises. The towels were dirty. Toilet was terrible. The carpets and curtains were like never been cleaned. The tv had no internet access. We had to ask for slippers. No beverages or water in fridge. The reception area carpet was dirty as. The staff was incompetent. Some had difficulty with English.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adrian

Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything in central Cairns, great restaurants nearby and close to wharf -covered pool -comfortable bed
Stayed 1 night in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay, close to excellent but that is reserved for an exceptional experience. I think they should remove/replace the carpet. Shower was weird. There was no door to close and half a fixed glass door, so you felt like you had to be careful that the water wasn’t spraying out. Odd right? It was a great stay. Quiet, off the main strip but just a block from the action:)
Hotel from esplanade
Just down the esplanade
Close to the esplanade pool, about a block
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and the location was brilliant.
Stayed 9 nights in Sep 2025

4/10 Poor

Terry

Stayed 1 night in Aug 2025

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service
Great position, close to everything, needs an updated bathroom.
Stayed 1 night in Sep 2025

8/10 Good

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very basic & apart from a little dust in a couple of places the room was very neat & clean . We were not impressed with the Cane chairs in the room as they were not very comfortable & we were there six days we would of preferred a couple of bucket chairs or a small two seater which there is room for , also a small table out on the balcony would be nice . We were very appreciate of clean towels daily .
Stayed 6 nights in Sep 2025

8/10 Good

Raymond

Stayed 5 nights in Sep 2025