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Pacific Hotel Cairns

4.5 star property
Luxury hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Pacific Hotel Cairns

Reception
Lobby sitting area
View from room
Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior King Balcony Room

Superior King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Room

8.4 out of 10
Very good
(81 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Balcony Room

Deluxe King Balcony Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe King Balcony Room

8.6 out of 10
Excellent
(45 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

Superior King Balcony Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Suite

9.0 out of 10
Wonderful
(29 reviews)
  • 534 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Luxury Suite

8.4 out of 10
Very good
(7 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room

8.8 out of 10
Excellent
(53 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Double Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Double or Twin Room

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Cairns

Located in Cairns Central Business District, Pacific Hotel Cairns is adjacent to Cairns Esplanade and within a 10-minute walk of other popular attractions like Cairns Night Markets. This 4.5-star hotel has 207 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 miles
  • Reef Fleet Terminal - 2 min walk - 0.1 miles
  • Cairns Marlin Marina - 5 min walk - 0.3 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 10 min walk - 0.6 miles

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Dundees on the Waterfront - ‬4 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪Bang & Grind The Esplanade - ‬4 min walk
  • ‪Blu Marlin Bistro - ‬3 min walk

About this property

Pacific Hotel Cairns

Luxury hotel with a 24-hour front desk and an outdoor pool
Guests of Pacific Hotel Cairns enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. Self parking is available for AUD 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include a vending machine and a water dispenser.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

Is free cancellation available at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Pacific Hotel Cairns?

As of Dec 8, 2025, prices found for a 1-night stay for 2 adults at Pacific Hotel Cairns on Dec 9, 2025 start from $132.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Pacific Hotel Cairns?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Reef Hotel Casino, and within a short walk of Reef Fleet Terminal. You'll also find Esplanade Lagoon and Cairns Night Markets less than a mile away.

Will I be able to park at Pacific Hotel Cairns?

Yes, uncovered parking is offered for AUD 15 per day. Though parking is limited, accessible parking is also available.

Does Pacific Hotel Cairns include a casino?

No, Pacific Hotel Cairns doesn't have a casino.

Is there an indoor pool at Pacific Hotel Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pacific Hotel Cairns good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Pacific Hotel Cairns have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pacific Hotel Cairns have a restaurant with a breakfast menu?

Yes, Pacific Hotel Cairns serves buffet breakfast for a surcharge each morning at Bushfire Flame Grill.

Does Pacific Hotel Cairns allow pets to stay free of charge?

No, pets aren't allowed at Pacific Hotel Cairns though service animals are welcome.

Are there connecting rooms at Pacific Hotel Cairns?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Pacific Hotel Cairns?

The closest major airport to Pacific Hotel Cairns is Cairns Intl. Airport (CNS), which is 4.2 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Pacific Hotel Cairns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean or park views.

Reviews

Pacific Hotel Cairns Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 490 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Excellent location; clean but with unpleasant smell especially when you first checked-in.
Stayed 4 nights in Aug 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2025

4/10 Poor

ROBERT

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
A good size room is the only positive. Toilet had issues flushing & the room hadn’t been cleaned properly from previous guests. Very disappointing considering the cost.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Thi

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room size comfortable and clean
Stayed 3 nights in Jun 2025

8/10 Good

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, bars, dining, 10 minutes to airport. Only negative was work being done on one of the floors above us but the noise was minimal and only during the day, renovations can’t be avoided.
Stayed 2 nights in Sep 2025

6/10 Okay

SangMin

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Need to pay more attention on cleaning. Hair on the floor Not taking empty bottles and wine glasses for 3days. TV - it should play YouTube. Doesn’t work / phone mirroring offered, but doesn’t work…
Stayed 5 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view great ammenities. Could benefit from decent coffee.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, especially Meredith, were excellent and extremely helpful.The restaurant staff including David were also very good
Stayed 5 nights in Aug 2025

8/10 Good

Judith

Stayed 2 nights in Aug 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality accommodation

Good hotel stay. Hotel was in really good condition, staff were great. Secure parking for $15pn is a bit of a stretch. Easily accessible open lot.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 4 nights in Aug 2025

4/10 Poor

Gabrielle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed for 4 nights in a ‘Superior King Balcony Suite’ Pros: Great location, walking distance to the ferry terminal and main tourist strip. Friendly staff. Cons: Staff couldn’t actually help with issues. I had a broken shower with very poor water pressure which I videoed and complained about on three separate occasions. A front desk staff member came to my room to video for himself and agreed it was a problem. It was not fixed during my 4 night stay, I was told there was no spare room to move to, no offer of any other solution or compensation. I had to go to a nearby salon and pay to have my hair washed after a day on the Barrier Reef. Noisy location with no earplugs provided- not ideal when busy touring to go out and look for some to buy. Dirty, old carpet squares in the 8th floor corridor, smelly, similar scent to cat urine. Banging, hammering and drilling from 0830am onwards directly above my room (noise recorded) despite signs stating these works would commence after 0930am. Upon check out I was not asked how my stay was, probably because the staff know how bad the place is. In summary it’s not up to basic standards and is overpriced.
Broken old fashioned shower arrangement. Bath spout ran at the same time as the shower resulting in poor water pressure.
Stayed 4 nights in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
I had a fantastic experience staying at Pacific Hotel Cairns. The location is perfect — right in the heart of the city, close to shops, restaurants, and the waterfront. The staff were incredibly friendly and welcoming, always ready to help with a smile
Stayed 2 nights in Aug 2025

4/10 Poor

Kenichi

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
That is not renovation li is repainting only This hotel is not value reasonable
Stayed 2 nights in Aug 2025

6/10 Okay

Jena

Traveled with group
The stay was fine overall. The room was small but worked okay for just two nights. Nothing particularly special, but it did the job. The best part is the location, it’s really convenient if you’re planning an early Great Barrier Reef tour since it’s close to the port.
Stayed 2 nights in May 2025

10/10 Excellent

Daisy, Cypress

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. Very close to the Reef Fleet Terminal for boat trips. There are many restaurants in the area. You can go walking. Friendly staff. We arrived early at the hotel, and they stored our luggage in the lobby so we could go out and explore the area before our actual check-in time.
Stayed 2 nights in Jun 2025

8/10 Good

Kanazono

Liked: Cleanliness, staff & service
Stayed 5 nights in Jul 2025

8/10 Good

Arinjay, Saskatoon

Business traveler
Liked: Cleanliness, staff & service, amenities
Simple property for a stay close to the waterfront.
Stayed 9 nights in Jul 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort

Nice room

A nice and spacious room with lots of light. My only quibble is it’s a bit expensive.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Leah

Stayed 3 nights in Jul 2025

10/10 Excellent

TOM

Stayed 1 night in Aug 2025

10/10 Excellent

Yukiko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

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