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Pacific Hotel Cairns

4.5 out of 5.0

Recent guest reviews

It was a very lovely place to stay. The room was clean, spacious and very comfortable. It is close enough to the main street and an easy walk to all the tourist spots. I was only there for a short stay, but will definitely come back again if in Cairns.

Last minute requirement to stay overnight so grabbed the Pacific due to price and location. Very surprised with the efficiency of the front desk at check in and with Rodrigo in particular. Service like his makes me want to return and so I did. Room was very good and particularly the lighting in the bathroom. Most places I stay the lighting is poor at best, but the Pacific really stands out. Room service was good and prompt with one of the best Pizzas I've had in a long time. Over all, great experience.

In general we like this hotel. Pro Hotel is very convenient to the Harbor where most of the activity cruises leave from. It also on the far end of the waterfront strip and convenient to Opal Plaza and the Cairns Center for shopping, eating or catching a train. The hotel and rooms are clean and the staff is very helpful. Air condition worked great. There is a salt water swimming pool. Cons Nothing major here little issues like the toilet wouldn’t stop flushing until you kept bumping the handle or the door wouldn’t lock behind you when closed unless you rattled the handle. We would stay here again.

Whenever we are in Cairns visiting family we stay at the Pacific. We have never been disappointed. We enjoy a room facing the Esplanade - with a small balcony. The mattress/pillow/bedding is always fabulous...I have the best sleep here. I love the location, the staff, the ice machine (how thoughtful). The rooms are well appointed and have everything we need for our stay...usually around a week. The pool is great..maybe an umbrella or two, would be a good addition. We love it!!!

Had an excellent stay at the Pacific International Hotel over New Year’s. I cannot recommend it enough!! Particularly, if you love 💕 the fireworks!! Absolutely brilliant!! Staff were friendly and helpful, food at their restaurant was delicious, room was clean & had a fantastic view of the Esplanade.Thank you 👍😁❤️

Really enjoyed my all too brief stay at the Pacific. Location is excellent, a short walk from the Reef Fleet Terminal for the Great Barrier Reef, waterfront dining, shops and more. The Hotel itself is pleasant, a nice 4 star property. I had booked an Executive Room on the top floor, with lovely views especially towards the water for the NYE fireworks. The bedding I had a huge issue with. Twin beds pushed together really proved to be uncomfortable at times with a huge lump in the middle. Pillows are basic, and really not comfortable enough. Bedding needs improvement all around. The room itself is comfortable, but basic in nature - the balcony could do with a table and a good renovation as well though. Bathroom itself was good - ideal water pressure and loved the handheld shower wand. Air con was ideal, despite limited settings. The Breakfast buffet was good as well, with all the favourites, though given the Asian market Cairns experiences surprised there were perhaps no more Asian options. Staff interaction always friendly and warm also. Will definitely return!

What a super location! Five minutes walk to the marina, super steak restaurant on site, tours office next door, restaurants & shops within one minute on all sides. The view of the marina & surroundings from the balcony was lovely, both by day & night.

The location was in a great spot, very close to the Terminal where all tours leave from, across the street from the Casino, and a 2 minute walk from restaurants and bars. Only complaint is that the WiFi was terrible. As an international traveler, it was very frustrating not to be able to send messages, look at social media, check email, etc from the room.

The hotel is close to the main action points in Cairns: 5min walk from the pier with top restaurants, 5min walk to the marina, and on the Esplanade street, which is the main street in town. The hotel also has a pool to chill during a hot day. Minuses: certain parts of the room are older and have more wear and tear, e.g., bathroom - but they are not bad and very clean. WiFi in the room on some floors is bad. I was on the 8th floor. However, my friend was on the 7th floor and his WiFi was good.

I spent my last days of my Australian Adventure at the Pacific Hotel in Cairns. The Hotel's room at the top floor was amazing, very big, clean, with a small refrigerator, kettle, cups, glasses and usual coffee teas and sugar (raw and white). On the same floor, there is a room with washing machine and dryer machine. The Hotel is very central, so you can reach everything very easily. It has ocean view at the 10th floor, I didn't have the time to visit the swimming pool, as I had few tours booked every day. They have also a good breakfast from 07:30 to 09:30, as a guest you will have a 50% off coupon. They are also famous for their BBQ Restaurant. The staff is very friendly and helpful. if your room is not ready, there is a lounge room where you can wait, there is a tv, sofas, and also cold water with lemon, coffee and tea. I would definitely stay again at this hotel.

Corner Esplanade And Spence Street Cairns QLD

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Laundry facilities

Located in Cairns Central Business District, Pacific Hotel Cairns is next to Cairns Harbour Cruises and Reef Fleet Terminal. This 176-room, 4.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a conference center. Located centrally in Cairns, it's also close to Centenary Lakes Botanic Gardens and Mount Whitfield Conservation Park.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.


All of Pacific Hotel Cairns's 176 rooms are air-conditioned and have an array of amenities, including balconies, refrigerators, and coffee makers. Guests can expect flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Safes, phones, and ironing boards are also available.

Property features

Guests of Pacific Hotel Cairns enjoy an outdoor pool, free WiFi in public areas, and 6 meeting rooms. Self parking is offered for AUD 10.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Other amenities at this luxury hotel include a conference center, a computer station, and laundry facilities.

Room options

Executive Room

King 1 | Twin 2 | Sleeps 3

Deluxe Room

King 1 | Twin 2 | Sleeps 3

Superior Room

King 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

73% of guests recommend this hotel

Total of 611 reviews