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Pacific Hotel Cairns

Property class: 4.5

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Photo gallery for Pacific Hotel Cairns

Reception
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Superior King Balcony Suite | Balcony view
In-room safe, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
Corner Esplanade And Spence Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Reef Fleet Terminal
    ‪2 min walk‬
  • Place, Cairns Marlin Marina
    ‪5 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior King Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Room

8.4 out of 10
Very good
(88 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe King Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Deluxe King Balcony Room

8.6 out of 10
Excellent
(48 reviews)
  • City view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior King Balcony Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior King Balcony Suite

9.0 out of 10
Wonderful
(30 reviews)
  • City view
  • 534 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Luxury Suite

Executive Luxury Suite | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive Luxury Suite

8.6 out of 10
Excellent
(8 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive King Room

Executive King Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Executive King Room

8.8 out of 10
Excellent
(55 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium King Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium King Balcony Room

  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Balcony Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Balcony Suite

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Balcony Room

In-room safe, blackout drapes, iron/ironing board, free WiFi

Premium Twin Balcony Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Ad

Hilton Cairns

Cairns Central Business District
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 1,001 reviews
$111 nightly
The price is $122
Apr 25 - Apr 26
Total with taxes and fees
Hilton Cairns

About the neighborhood

Cairns

Located in Cairns Central Business District, Pacific Hotel Cairns is adjacent to Cairns Esplanade and within a 10-minute walk of other popular attractions like Cairns Night Markets. This 4.5-star hotel has 207 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 miles
  • Reef Fleet Terminal - 2 min walk - 0.1 miles
  • Cairns Marlin Marina - 5 min walk - 0.3 miles
  • Cairns Night Markets - 5 min walk - 0.3 miles
  • Cairns Central Shopping Centre - 10 min walk - 0.6 miles

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Hilton Executive Lounge - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Dundees on the Waterfront - ‬4 min walk
  • ‪Horizon Club - ‬3 min walk
  • ‪Bar 36 - ‬1 min walk

About this property

Pacific Hotel Cairns

Guests of Pacific Hotel Cairns enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. Self parking is available for AUD 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a vending machine and a water dispenser.
Guests can expect to find free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Novotel Cairns Oasis Resort
Cairns Central Business District
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 903 reviews
$135 nightly
The price is $149
Apr 27 - Apr 28
Total with taxes and fees
Novotel Cairns Oasis Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (AUD 15 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bushfire Flame Grill

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.98 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Uncovered self parking fee: AUD 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day
  • Credit card charges are subject to a surcharge of 1.98 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns International Hotel
Pacific Cairns International Hotel
Pacific International Cairns
Pacific International Hotel Cairns
Pacific Hotel Cairns
Pacific Cairns
Hotel Pacific International
Hotel Pacific International
Pacific Hotel Cairns Hotel
Pacific Hotel Cairns Cairns
Pacific Hotel Cairns Hotel Cairns

Frequently asked questions

Is free cancellation available at Pacific Hotel Cairns?

Pacific Hotel Cairns offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Pacific Hotel Cairns?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Pacific Hotel Cairns on Apr 23, 2026 start from $116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Pacific Hotel Cairns?

This hotel is situated in Cairns Central Business District, just steps from Cairns Esplanade and Reef Fleet Terminal, and within a short walk of Cairns Central Shopping Centre. You'll also find Reef Hotel Casino and Esplanade Lagoon less than a mile away.

Is there parking available at Pacific Hotel Cairns?

Yes, uncovered parking is offered for AUD 15 per day. Though parking is limited parking, wheelchair-accessible parking is also available.

Are there luxury amenities available at Pacific Hotel Cairns?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a bar/lounge at this hotel.

Does Pacific Hotel Cairns include a casino?

No, Pacific Hotel Cairns doesn't have a casino.

Is there an indoor pool at Pacific Hotel Cairns?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pacific Hotel Cairns a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Pacific Hotel Cairns have a hot tub?

No, there isn't a spa tub at this hotel.

Does Pacific Hotel Cairns have a restaurant with a breakfast menu?

Yes, Pacific Hotel Cairns serves buffet breakfast for a surcharge each morning at Bushfire Flame Grill.

Does Pacific Hotel Cairns allow pets to stay free of charge?

No, pets aren't allowed at Pacific Hotel Cairns though service animals are welcome.

Does Pacific Hotel Cairns have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Pacific Hotel Cairns?

The closest major airport to Pacific Hotel Cairns is Cairns Intl. Airport (CNS), which is 4.2 mi away (13 minutes by car).

Are there rooms with balconies at Pacific Hotel Cairns?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy ocean and city views.

Pacific Hotel Cairns Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 486 out of 1000 reviews
Rating 8 - Good. 323 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Claire

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bedroom was spacious and clean. Location is excellent. Bathroom was a bit dated. There is no bar in the hotel but there are plenty of bars and restaurants nearby.
Stayed 6 nights in Dec 2025

8/10 Good

Suresh P

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Yes nice arrangement.
Stayed 4 nights in Jan 2026

10/10 Excellent

STEPHEN

Stayed 1 night in Jan 2026

10/10 Excellent

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent.. close to the wharf,restaurants, shopping, transportation.. good location for tours… breakfast and dinner available at the restaurant with quality food choices.. attentive staff ..very clean and with elevator.
Stayed 7 nights in Jan 2026

10/10 Excellent

Johnathon

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location easy to find, plenty of parking, and cleanliness around the premises. We would definitely stay here again in the future.
Stayed 3 nights in Nov 2025

6/10 Okay

Asiya

Liked: Staff & service, amenities
The lights in the bathroom were painfully bright. There was no hand lotion. The tub was peeling and chipped. The lobby smelled musty. Laundry was not free.
Stayed 2 nights in Dec 2025

8/10 Good

Nola

Stayed 1 night in Jan 2026

10/10 Excellent

marian

Traveled with partner
Liked: Cleanliness, amenities
The balcony made the place
Stayed 1 night in Dec 2025

8/10 Good

bozena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff any time
Stayed 5 nights in Dec 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in a quite area, but still very close to the lagoon and various dining areas.
Stayed 5 nights in Dec 2025

10/10 Excellent

Nusrat

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice. Location wise very good. Value for money
Stayed 1 night in Dec 2025

8/10 Good

Premila

Stayed 2 nights in Dec 2025

10/10 Excellent

Almir

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Only we don’t like the door. Very hard to open
Stayed 5 nights in Dec 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities
Lovely hotel. Great staff. Rooms spacious and well equipped . Hotel near all sites and port for boat trips.
Stayed 2 nights in Dec 2025

8/10 Good

Susanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was just average, after having a beautiful well maintained room during our first stay a couple of years ago, this room was vamped up, but had many run down features, broken mirror, damaged bathroom sink, stains in carpet. Best feature was the bed, which was excellent. Not sure we would book again though.
Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness
Nice clean room ..unfortunately toilet seat very noisy . Reported to receptionist on check out
Stayed 1 night in Dec 2025

10/10 Excellent

Fuchi

Stayed 2 nights in Dec 2025

8/10 Good

Alan

Stayed 5 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
The room was clean, comfortable and spacious. Bathroom particularly could use a spruce up but a great hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Bed was as hard as a Tom Cats head. Staff were very nice though. Rooms are looking a little tired
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient. Nice staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw some reviews that made me question my choice to stay here, but we had zero problems (well, the bathtub faucet was slow (shower was fine) but I'm not going to get upset about that). Bathroom was very nice. Main part of room was excellent. We had room 902 and it was a spectacular view of just about everything. I do recommend the better/larger room because you get an excellent lania. We sat there for two or three hours and watched a wedding on the party deck of the Hilton a block away. Later spectacular fireworks (which I'm sure was part of the wedding), followed by birds nesting for the night in the trees of the psrk next door, and then the emergrnce of the five foot wing span fruit bats (who do scream at each other through the night, so if you're a light sleeper bring some ear plugs). One of the prime benefits of staying here is you're one block away from the Green Island tour operators. Green Islsnd is amazing. We did the Seawalk (don a helmet that allows you to breath normal, wear your glasses, keep your head mostly dry, and see reef life). We then went snorkeling and thoroughly enjoyed that. THEN we jumped in the fresh water pool and lounged around for a few hours before getting back on the catamaran to get back to Cairns. At the entrance to the jetty is a restaurant named Dundees (yeah, named after you know who). One of the most extensive menus we've ever seen. Try the Hop Rock (kangsroo you cook on a lava rock at your table), or the Crocodile Rock. We're 66 and 68.
Looking over to tour center and view of lania
Looking across park toward ferris wheel
Stayed 2 nights in Nov 2025

8/10 Good

Geraldine

Traveled with family
Liked: Cleanliness, staff & service
The property was nice and clean with good amenities. It was 3.5 star quality as the hotel room is a little dated with the bare essentials. While there is not much in the hotel itself, the proximity to shops, cafes and restaurants is perfect. Great location to jetty and very central. The pool is fine and the service from all staff was lovely. Comfortable and affordable which is all we needed. Would stay again as it was still nice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Lovely room, great view to the marina and sea. Excellent location close to marina and many restaurants and the esplanade lagoon!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa, Lilburn

Stayed 1 night in Nov 2025

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