Our family had a good stay at this cabin. Other than trying to find it in the dark (to be fair, we are from the flatlands of Illinois, so it was a tad intimidating), getting there and checking in was very easy. The owners were very responsive to questions/messages, often getting back to us within minutes, which we appreciated!
The cabin was clean and stocked, we cooked quite a bit while there, and there was plenty of pots/pans/appliances to make it like home. The owners had left us a sweet basket of s'more fixings to be used with the outdoor firepit, which was thoughtful.
It is a family friendly cabin, with lots of board games, extra pillows/towels, etc. We dont have toddlers/babies, but I did notice there were lots of safety features for small kids, like gates on the deck, door alarms, and easy baby gates on the stairs if needed. The vaulted ceiling of the three-floor cabin was beautiful and what I was looking for in a mountain cabin. As previous reviews mentioned, it did make it a tad harder with the younger kids' bedtimes as far as noise or lights, but we brought a box fan as a sound machine and didnt really have major problems. The loft was a fun place for the kids to play, and it is quite large! The bathrooms were super clean, and the master shower is wonderful.
Only major bummer is that one of the biggest reasons we chose this house over a few others that were closer to our day hikes was it has a private dock and paddleboat included in the price that we could take out at-will to explore the cove and lake. However the paddleboat wasn't there when we arrived (owners were notified, responded immediately, and did try to find it), and it really did really limit our interaction with the lake. Again, not likely in the control of the owners, but was disappointing to us as far as a big expected activity that got cut out of the vacation.
All in all, a good experience. Nice location, and we were able to take a day trip to Grandfather Mountain and Elk River Falls, both worth the drive and time. Ate at Southern Craft Restaurant at the lake, and it was good BBQ. I would recommend this cabin, and thanks to the owners for their hospitality.