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Kervansaray Thermal Convention Center & Spa

5.0 star property

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Photo gallery for Kervansaray Thermal Convention Center & Spa

Couples treatment rooms, sauna, hot tub, steam room, hot springs
Couples treatment rooms, sauna, hot tub, steam room, hot springs
Daily buffet breakfast for a fee
Hot springs
Couples treatment rooms, sauna, hot tub, steam room, hot springs

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Cekirge Meydani, Bursa, Bursa, 16080
  • Place, Karagöz Museum
    ‪3 min walk‬
  • Place, Bursa Culture Park Open Air Theatre
    ‪2 min drive‬
  • Place, Sultan Murat II Hamam
    ‪3 min drive‬
  • Airport, Bursa (YEI-Yenisehir)
    ‪57 min drive‬

Room options

View all photos for Standard Room (1 Double or 2 Single Beds)

Down comforters, minibar, in-room safe, desk

Standard Room (1 Double or 2 Single Beds)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite

Down comforters, minibar, in-room safe, desk

Suite

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Down comforters, minibar, in-room safe, desk

Single Room

  • Garden view
  • 280 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Down comforters, minibar, in-room safe, desk

Family Room

  • City view
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Triple Room (1 Double or 2 Single Beds)

  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

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About the neighborhood

Bursa

Located in Osmangazi, Kervansaray Thermal Convention Center & Spa is within a 5-minute walk of sights such as Hudavendigar Mosque and Karagöz Museum. This 211-room, 5-star hotel welcomes business and leisure travelers with 2 indoor and 2 outdoor pools and a winery.

What's nearby

  • Karagöz Museum - 3 min walk - 0.2 miles
  • Hüdavendigar Kent Park - 2 min drive - 1.0 mile
  • Bursa Culture Park Open Air Theatre - 2 min drive - 1.2 miles
  • Merinos Cultural Park - 3 min drive - 1.7 miles
  • Sultan Murat II Hamam - 3 min drive - 1.7 miles

Getting around

  • Sirameseler Station - 11 min walk
  • Pasa Ciftligi Station - 15 min walk
  • Bursa (YEI-Yenisehir) - 46 min drive

Restaurants

  • ‪Domino's Pizza - ‬2 min walk
  • ‪Çekirge Dürüm - ‬2 min walk
  • ‪Durak Muhallebicisi - ‬2 min walk
  • ‪Çekirge Manzara Kafe & Kahvaltı - ‬3 min walk
  • ‪Dürümcü Bekir Usta - ‬2 min walk

About this property

Kervansaray Thermal Convention Center & Spa

Kervansaray Thermal Convention Center & Spa features a winery, a full-service spa, and 2 indoor pools. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this ski hotel include 2 outdoor pools, a children's pool, and a gym.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Balconies, minibars, and coffee makers are other standard amenities.
Hot springs and a health club are featured at the hotel. 2 outdoor swimming pools and 2 indoor swimming pools are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Anicca Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs on site.

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  • Spa
  • Parking included
  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Offsite parking; discounts available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mercan
  • Safir
  • Sedef
  • Topaz

Things to do

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Winery

Family friendly

  • 2 indoor pools
  • 2 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (19,913 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-anytime
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers free self parking, along with discounted offsite parking.
Property Registration Number 16629

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Kervansaray Thermal-Convention Center
Kervansaray Thermal-Convention Center Bursa
Kervansaray Thermal-Convention Center Hotel
Kervansaray Thermal-Convention Center Hotel Bursa
Thermal-Convention
Kervansaray Thermal Convention Center Spa
Kervansaray Thermal Conventio
Kervansaray Thermal Convention Center Spa
Kervansaray Thermal Convention Center & Spa Hotel
Kervansaray Thermal Convention Center & Spa Bursa
Kervansaray Thermal Convention Center & Spa Hotel Bursa

Frequently asked questions

Is free cancellation available at Kervansaray Thermal Convention Center & Spa?

Kervansaray Thermal Convention Center & Spa offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Kervansaray Thermal Convention Center & Spa?

This hotel is situated in Osmangazi within a short 4-minute walk of Karagöz Museum and also 13 minutes on foot from Ormancılık Museum. You'll also find Kent Meydani AVM and Bursa Culture Park Open Air Theatre within a short drive.

Is parking available on site at Kervansaray Thermal Convention Center & Spa?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Kervansaray Thermal Convention Center & Spa?

Anicca Spa is the hotel's spa and services include prenatal massages, Swedish massages, Ayurvedic treatments, and detox wraps.

Are there luxury amenities available at Kervansaray Thermal Convention Center & Spa?

Yes, guests can indulge in luxuries such as 2 outdoor pools, an al fresco restaurant, and a winery at this hotel.

Does Kervansaray Thermal Convention Center & Spa have a casino on the premises?

No, Kervansaray Thermal Convention Center & Spa doesn't have a casino.

Will I find an indoor pool at Kervansaray Thermal Convention Center & Spa?

Yes, this hotel has 2 indoor pools along with 2 outdoor pools.

What do couples enjoy most about Kervansaray Thermal Convention Center & Spa?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, 2 outdoor pools, and 2 poolside bars.

Does Kervansaray Thermal Convention Center & Spa have a hot tub?

No, but this hotel does have hot/mineral springs.

Does Kervansaray Thermal Convention Center & Spa have a restaurant that serves breakfast?

Yes, Kervansaray Thermal Convention Center & Spa has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Kervansaray Thermal Convention Center & Spa allow pets to stay for free?

No, pets aren't allowed at Kervansaray Thermal Convention Center & Spa.

Does Kervansaray Thermal Convention Center & Spa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Kervansaray Thermal Convention Center & Spa?

The closest major airport to Kervansaray Thermal Convention Center & Spa is Bursa (YEI-Yenisehir), which is about 27.7 mi away.

Are there rooms with balconies that I can book at Kervansaray Thermal Convention Center & Spa?

Yes, every guestroom at Kervansaray Thermal Convention Center & Spa comes with a balcony and some offer city and garden views.

Does Kervansaray Thermal Convention Center & Spa have a wedding venue?

Take advantage of the wedding venue at Kervansaray Thermal Convention Center & Spa if you plan to say "I do" during your trip.

Kervansaray Thermal Convention Center & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 37 out of 174 reviews
Rating 8 - Good. 46 out of 174 reviews
Rating 6 - Okay. 40 out of 174 reviews
Rating 4 - Poor. 26 out of 174 reviews
Rating 2 - Terrible. 25 out of 174 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Choice

I use this hotel for a single night stay, and it was fine.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Sumihisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Lutfi

Liked: Cleanliness, staff & service, property conditions & facilities
Price
Stayed 1 night in Jul 2023
Verified

6/10 Okay

Baris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022
Verified

8/10 Good

Esra

Liked: Cleanliness, staff & service, amenities
I was very happy with reception and pool service staff but there's a problem in the kitchen all my food which I ordered came wrong.
Stayed 2 nights in Aug 2023
Verified

2/10 Terrible

halil ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

CLOSED HOTEL

We reserved 5 star Kervansaray otel in Bursa. when we arrived there, we got suprised beacuse hotel has been closed for more than 6 months. I Tried to call your call center but the computer said to me that we could not speak to the call center until Monday. Than we chatted someone from your website than they called us . but if we don t speak English we could not communicate with someone. After more than 1 hour talking they sent us another otel but it was 4 star hotel. We chose Kervansaray just for swimming and SPA with our children but the new hotel has no swimming pool So our trip did not achieve its goal. I can write more bad things but I think it is enough we were 2 family with our children and turned back just taking a small trip
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness

Kervansaray Termal Otel Bursa

Otel çok eskiydi banyodaki küvet tıkalıydı hep su birikti ve pdadaki mini bar açılmıyordu ayrıca ara ara özellikle gece pis bir koku geliyordu odaya çok rahatsız ediciydi bunlara ek olarakta kahvaltı ilk gün açık büfeydi ama ikinci gün açık büfe kurulmadı
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Nigar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut, jeder seit wieder. Sehr zu empfehlen. Ausser badewanne hat uns alles gefallen. Hamam und warmwasser swimmingpool war super.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huzurlu bir otel

Hamam bölümü ve termal havuz muhteşem otelin girişindeki bahçe ise vazgeçilmez bir keyif alanı
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Otelin genel alanları ve oda/banyo çok eskimiş. Odadaki klima çalışsa da soğutmuyordu. Tarihi hamamı güzel. Fiyat/fayda birlikte değerlendirilirse makul.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Enes

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Kadinlar hamami

Adı kervansaray olan ve su anda agirlikli arap yarimadasindan gelen misafirlere hizmet veren bir otelin termal kisminin karma oldugunu daha iyi anlatmalari gerekiyor. Hamamlari kadin erkek ayri yapmislar ancak Kadınlar hamamina giderken, erkeklerin termal dinlenme alanindan geciyorsunuz. Sagolsun o yabanci misafirler de kadinlara bakmaya pek yatkinlar. Otel bilgisinde 2 kapali 2 acik yuzme havuzu yaziyorsunuz kadin erkek ayri algisi yaratiyorsunuz ancak kadinlara ozel hamamin yolunu bile duzgun yapamamissiniz. Biraz da eski olmasindan baska bir sorun yok. Tesis guzel
Stayed 1 night in Mar 2023
Verified

4/10 Poor

HAKAN

Disliked: Cleanliness, amenities, property conditions & facilities
J’avais pris chambre vip, les lumières ne fonctionne pas. La propreté est très décevante !!
Stayed 1 night in Jan 2023
Verified

8/10 Good

Ucan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Am abend zimmer sehr kalt
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Hamam gayet güzel fakat hafta içi gidin derim, hafta sonu kalabalık, otopark için ücret verdik. Oda temizliği vasat çok kötü ilk girişte oda değiştirdik. Sabah kahvaltısı güzel, biraz bakılması gerekiyor otele. Fakat sıcak suyu için dahi gidilir.
Stayed 2 nights in Dec 2022
Verified

2/10 Terrible

BURAK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hayal Kırıklığı

Termal ve yakın diye gittik. sular ılık akıyor. Resepsiyona ilettik. Ertesi gün de ılıktı. Termal otelde sıcak su yok. Hamam 22:00ye kadar dendiği için 21:00 de gittim. Hamam kapalı temizlik yapılıyor diye geri çevrildim. Tek kullanacağım günde kullanamadım. Fakat hamam çalışanları hariç bu durumdan kimsenin bilgisi yoktu. Resepsiyondakiler, havuz görevlileri de şaşırdı. Genel müdür sağolsun geldi, onun da bilgisi yokmuş. sıcak samimi bir yaklaşım sergiledi bize hak verdi ama hamam kullanamadım. Bence çalışanlar başına buyruk davranıp müşteriyi geri çeviriyor.
Stayed 2 nights in Nov 2022
Verified

8/10 Good

fahad

Liked: Cleanliness
Disliked: Staff & service, room comfort
الخدمه ليست كالمطلوب
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Tufan

Leider war das Zimmer für 3 Personen zu klein. sauber Service soweit ok viele Gäste - teilweise bisschen Massenabfertigung Restaurant nicht so lecker Bad und Hamam sauber
Stayed 3 nights in Aug 2022
Verified

4/10 Poor

Funda

Disliked: Cleanliness, staff & service, property conditions & facilities
It's very old hotel with stinking bathrooms. They have said there will be a renovation in June so j suggest everyone to chose a different hotel in the area until then. Definitely not worth for what we have paid. Staff is not trained for a 5 stars hotel.Such a shame.
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Tuncay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ÇOOOK KÖTÜÜÜÜ

SÜİT ODA DA KONAKLADIM ÇOK ESKİ BİR OTEL ODALAR KOKUYOR HER YER ÇOK PİS PERSONEL ÇOK KÖTÜ BİR DAHA ASLA GİTMEM VERİLEN PARAYA YAZIK
Stayed 1 night in Dec 2021
Verified

4/10 Poor

HARUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Üzgünüm ama bir otel kendini hiç mi yenilemez
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Ramazan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

REZALET

REZALET
Stayed 1 night in Nov 2021
Verified

2/10 Terrible

VALERII

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель не соответствует заявленным 5 звезд, звездность отсутствует вовсе. Номера в ужасном состоянии, завтраки тоже очень плохие с просроченными продуктами. При заезде с нас пытались взять больше денег, долго пришлось доказывать, что мы ничего не должны и все было уже оплачено. Хамам также не впечатлил вовсе. Не советуем к посещению данный отель
Stayed 1 night in Oct 2021
Verified

8/10 Good

Yunus emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hamam was nice, historical place.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Mehmet Cem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Havuz ve hamama girmediğim için yorum yapamam. Genel durum 10 üzerinden 8..
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Mohamed

Liked: Cleanliness, room comfort
The hotel carpet need to renew. Whenever you request coffee after dinner at the hotel they inform you that it is a gift "Ikram" when you sign the bill, this is just to take tips, then at the time of check out you discover that nothing was free.
Stayed 5 nights in Dec 2019

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