VERY friendly staff! Will come again. The location is great
Excellent location. Disappointing bathroom. Hotel staff needs training; some were very polite and helpful, others were rude.
Might have bugs, smells, very expensive for what it offers. The only advantage is that it is located in downtown.
Average quality rooms - nothing remarkable. At 11:00 p.m a party was thrown in the lobby. The noisy was omnipresent at the first two floors. This woke me up, and I had to be relocated at 5 floor in order to be able to have a normal sleep. The night bar is small and full of smoke! It's virtually impossible to stay in. The staff is nice and try to help at max.
I was impressed by the care and professional attitude of the entire staff; it just happened that the airlines I flew in with, Sir France, lost one of my baggage pieces and I have to tell you that I have received a great support from all and everyone employed by this particular Hilton Hotel. Usually I stay at the Intercontinental but definitely this trip changed my mind regarding future lodgment in Bucharest. Will return with pleasure.
1. this hotel is overrated in terms of value to $. 2. gym was reconstructed, but sauna is still far away from standard (in polite words it is not clean) a) I asked the stuff to warm up the temp in sauna - no reaction
(minus) hotel is still underconstraction i was suppriesed that fitness is as it used to be (what was the reason of renovation) taxi recommended by hotel stuff was trying to cheat me !!!!
1. hotel should inform in advance that there is also under constraction work (fitness center) like they did in case of lobby 2. reception desk should inform me that my room is below executive restaurant - up to 2am there was noisy
Located in Bucharest City-Centre, Athenee Palace Hilton Bucharest is next to popular attractions like National Museum of Art of Romania and Romanian Athenaeum. This 5-star hotel has 272 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and a 24-hour gym.
Enjoy dining at the hotel's 2 onsite restaurants: Roberto s specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner; Roberto s on La Strada offers relaxing garden views. Savor a meal from the comfort of your room with 24-hour room service, or make new friends over drinks at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
All 272 soundproofed accommodations feature sitting areas. Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Minibars, free bottled water, and safes are other standard amenities. Weekly housekeeping is available.
Guests of Athenee Palace Hilton Bucharest have access to an indoor pool, a gym, and a sauna. If you drive, self parking is RON 54 per day, or you can take advantage of the airport shuttle (available 24 hours) for RON 70 per person one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a spa tub, and conference space.
VERY friendly staff! Will come again. The location is great
Dear Guest, Thank you for choosing Athénée Palace Hilton for your stay in Bucharest and for taking the time to share your feedback. We appreciate your nice comments about our location and our Team Members. We are proud to mention that our hotel is a beautiful landmark which has maintained the historical atmosphere from 1914. It is really motivational to learn that you would choose our property again on your next trip to Bucharest. Kind Regards, Rainer Gieringer General Manager
Dear Guest, Thank you for your rating. We hope you enjoyed your stay and we look forward to welcoming you in the future as well. Kind regards, Athenee Palace Hilton team
Excellent location. Disappointing bathroom. Hotel staff needs training; some were very polite and helpful, others were rude.
Dear guest, Thank you for choosing Athénée Palace Hilton for your stay in Bucharest and for taking the time to inform us about your latest experience in our hotel. We honorably value all your comments as we try to learn from each one of them in order to improve along the way and continually meet the needs of our remarkable guests. Please rest assured your feedback regarding the general appearance of the bathroom and about the performance of your Team Members were taken into consideration and we will use it to further align our services and be able to create a memorable future experience. On another note, I am happy to see you this hasn’t affected your overall experience in our hotel and hope that you will give us another opportunity of welcoming you to Athénée Palace Hilton. Wish you safe onward journeys and we look forward to welcoming you again at our hotel! Kind regards, Rainer Gieringer General Manager
Might have bugs, smells, very expensive for what it offers. The only advantage is that it is located in downtown.
Dear guest, Thank you for choosing Athenee Palace Hilton for your stay in Bucharest and for taking the time and effort to inform us about your experience. The cleanliness of our rooms represents one of our highest priorities and I do apologize for any inconvenience you have experienced during your stay. I would like to assure you that your feedback has been already shared with our Maintenance Manager who is constantly monitoring that our property is kept to the highest standards of functionality and comfort for our guests. On another note, I am happy to see you this hasn’t affected your overall experience in our hotel and I am glad to see you enjoyed our central location. Once again I thank you for your feedback and I hope that in spite of the disappointment on this occasion, you will consider returning and giving us another opportunity to restore your faith in our property. Kind regards, Rainer Gieringer General Manager
Average quality rooms - nothing remarkable. At 11:00 p.m a party was thrown in the lobby. The noisy was omnipresent at the first two floors. This woke me up, and I had to be relocated at 5 floor in order to be able to have a normal sleep. The night bar is small and full of smoke! It's virtually impossible to stay in. The staff is nice and try to help at max.
I was impressed by the care and professional attitude of the entire staff; it just happened that the airlines I flew in with, Sir France, lost one of my baggage pieces and I have to tell you that I have received a great support from all and everyone employed by this particular Hilton Hotel. Usually I stay at the Intercontinental but definitely this trip changed my mind regarding future lodgment in Bucharest. Will return with pleasure.
1. this hotel is overrated in terms of value to $. 2. gym was reconstructed, but sauna is still far away from standard (in polite words it is not clean) a) I asked the stuff to warm up the temp in sauna - no reaction
(minus) hotel is still underconstraction i was suppriesed that fitness is as it used to be (what was the reason of renovation) taxi recommended by hotel stuff was trying to cheat me !!!!
1. hotel should inform in advance that there is also under constraction work (fitness center) like they did in case of lobby 2. reception desk should inform me that my room is below executive restaurant - up to 2am there was noisy
Dear Guest, From your score we understand that you were not satisfied with your stay and I would like to apologize for any inconveniences that you might have encountered. Should there be any feedback that you would like to share, please feel free to contact us directly, so that we can make it right for your disappointment during a future stay with us, and prove the high quality services we deliver here at Athénée Palace Hilton Bucharest. Kind Regards, Rainer Gieringer General Manager