Sonesta Hotel Bucaramanga

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Sonesta Hotel Bucaramanga

Terrace/patio
Restaurant
Front of property
Outdoor pool, open 10 AM to 6:30 PM, pool umbrellas, sun loungers
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Race 27 No. 29-145. Cañaveral oriental, Bucaramanga Metro Areea, Floridablanca, Santander, 681002
  • Place, Parque Caracolí Shopping Center
    ‪1 min walk‬
  • Place, Centro Comercial Cañaveral
    ‪2 min walk‬
  • Place, Clínica Foscal Internacional
    ‪11 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 282 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 288 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

  • City view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Floridablanca

Sonesta Hotel Bucaramanga places you next to Parque Caracolí Shopping Center and La Florida Shopping Center. This 104-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Centrally located in Floridablanca, the hotel is connected to a shopping center, and a short walk from Centro Comercial Cañaveral and Cardiovascular Foundation of Colombia.

What's nearby

  • Parque Caracolí Shopping Center - 1 min walk - 0.0 miles
  • Centro Comercial Cañaveral - 2 min walk - 0.1 miles
  • La Florida Shopping Center - 3 min walk - 0.2 miles
  • Cardiovascular Foundation of Colombia - 8 min walk - 0.5 miles
  • Clínica Foscal Internacional - 11 min walk - 0.6 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 29 min drive

Restaurants

  • ‪Beer Station - ‬1 min walk
  • ‪Jarri's - ‬1 min walk
  • ‪Juan Valdez Café - ‬1 min walk
  • ‪Asadero El Cacareo - ‬2 min walk
  • ‪La Cevicheria - ‬1 min walk

About this property

Sonesta Hotel Bucaramanga

Guests staying at Sonesta Hotel Bucaramanga enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Free newspapers, free local calls, and laptop-compatible safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 94 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10 AM to 6:30 PM.
  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Sonesta Hotel Bucaramanga Floridablanca
Sonesta Bucaramanga Floridablanca
Sonesta Bucaramanga
Sonesta Bucaramanga
Sonesta Hotel Bucaramanga Hotel
Sonesta Hotel Bucaramanga Floridablanca
Sonesta Hotel Bucaramanga Hotel Floridablanca

Frequently asked questions

Is a free cancellation option available at Sonesta Hotel Bucaramanga?

Sonesta Hotel Bucaramanga offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sonesta Hotel Bucaramanga?

As of Mar 12, 2026, prices found for a 1-night stay for 2 adults at Sonesta Hotel Bucaramanga on Apr 12, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Sonesta Hotel Bucaramanga?

This hotel is located in Floridablanca, just steps from Parque Caracolí Shopping Center and La Florida Shopping Center, and within a short walk of Centro Comercial Cañaveral. You'll also find Floridablanca Park and Cacique Shopping Mall within a short drive.

Is there parking available at Sonesta Hotel Bucaramanga?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Sonesta Hotel Bucaramanga feature a casino?

No, Sonesta Hotel Bucaramanga doesn't have a casino.

Will I find an indoor pool at Sonesta Hotel Bucaramanga?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10 AM and 6:30 PM.

What will couples enjoy most about a stay at Sonesta Hotel Bucaramanga?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Sonesta Hotel Bucaramanga?

No, there isn't a spa tub at this hotel.

Does Sonesta Hotel Bucaramanga have a restaurant that serves breakfast?

Yes, Sonesta Hotel Bucaramanga serves free buffet breakfast each morning from its restaurant.

Will Sonesta Hotel Bucaramanga allow pets to stay free of charge?

No, pets aren't allowed at Sonesta Hotel Bucaramanga.

Are there connecting rooms at Sonesta Hotel Bucaramanga?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Sonesta Hotel Bucaramanga?

The closest major airport to Sonesta Hotel Bucaramanga is Bucaramanga (BGA-Palonegro Intl.), which is 12.6 mi away (29 minutes by car).

Are there rooms with balconies that I can book at Sonesta Hotel Bucaramanga?

No, you won't find guestrooms with balconies at Sonesta Hotel Bucaramanga.

Sonesta Hotel Bucaramanga Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 522 out of 714 reviews
Rating 8 - Good. 128 out of 714 reviews
Rating 6 - Okay. 24 out of 714 reviews
Rating 4 - Poor. 22 out of 714 reviews
Rating 2 - Terrible. 18 out of 714 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Horacio

Stayed 1 night in Dec 2025

10/10 Excellent

Abraham, Fort Lauderdale

Traveled with family
Liked: Cleanliness
Is nice butvthey need to do better with expedia clients. They do not offer anything that expedia advertise
Stayed 3 nights in Nov 2025

8/10 Good

Edwin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay, room very comfortable and clean. Service was also very good.
Stayed 1 night in Nov 2025

2/10 Terrible

Andres, Villa Del Rosario

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me cobraron dos veces los impuestos, la atención fue regular, la piscina el calentador se dañó y te cobran hasta por respirar… por ejemplo no dejan bañar sin gorro de baño y te rentan uno. No recomendado
Stayed 2 nights in Nov 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Todo excelente. La limpieza de la habitación fue impecable, la comida deliciosa y el personal muy amable. Me gustaría resaltar especialmente a Rockie, quien se encarga de llevar las maletas; es una persona muy empática y servicial. ¡Lo SUPER RECOMIENDO al 100% SONESTA!
Show en vivo Rooftop (Peregrina restaurante)
Mall 
Centro comercial
Mall 
Centro comercia
Stayed 10 nights in Nov 2025

10/10 Excellent

Heath

Stayed 1 night in Nov 2025

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everybody is extra nice, kind and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Heath

Stayed 2 nights in Nov 2025

10/10 Excellent

Geraldine Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Everything went smooth
Stayed 7 nights in Nov 2025

10/10 Excellent

John, Daytona Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Every time we travel to Bucaramanga we stay at the Sonesta Hotel. The rooms are clean, the staff is great and friendly. They have a great restaurant on the top of the building and you can see the whole city. The hotel is attached to the large mall so you can go down stairs and going into the mall. Great restaurants and shopping all around the hotel. I tell all my friends to stay there when in town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities, great hospitality. Very good location
Stayed 1 night in Oct 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities, great hospitality. Very good location
Stayed 3 nights in Oct 2025

10/10 Excellent

Mariano

Stayed 2 nights in Oct 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean facilities, great service
Stayed 1 night in Oct 2025

10/10 Excellent

JOSE, Wesley chapel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , East access shoping mall
Stayed 3 nights in Oct 2025

10/10 Excellent

Susana, Plymouth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, clean and friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Javier Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing sheets
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, from the check in to to check out. The view was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

ORLANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 7 nights in Sep 2025

2/10 Terrible

JAIME

Stayed 1 night in Sep 2025

10/10 Excellent

Keir, Douglasville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Xochitl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, staff super friendly and helpful. Breakfast was spot on with many options to choose.
Stayed 3 nights in Aug 2025

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Breakfist Love the service and the room service My son love the pool Love the safety very safe My Thougther loved the Gym 🏋️‍♀️ The shopping was close to the hotel And loved the view
Stayed 14 nights in Aug 2025

10/10 Excellent

Yenny Bibiana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel! Will definitely stay there again and recommend it to friends
Stayed 1 night in Jul 2025

10/10 Excellent

Júrica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025