Hotel Ciudad Bonita

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Ciudad Bonita

A hotel lobby with a reception desk, seating area, and a staircase.
A multi-story hotel with balconies, a swimming pool, and a sign reading "CIUDADBONITA."
Interior
A wedding reception hall with round tables, chairs, and a tiered wedding cake.
A modern hotel lobby with a staircase, wicker furniture, and a glass railing.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 35 No 22-01, Antonia Santos, Bucaramanga, 680006
  • Place, Antonia Santos Park
    ‪2 min walk‬
  • Place, Parque de los Niños
    ‪5 min walk‬
  • Place, Canaveral Mall
    ‪8 min walk‬
  • Airport, Bucaramanga (BGA-Palonegro Intl.)
    ‪31 min drive‬

Room options

Basic Room

  • City view
  • 12 bedrooms
  • Sleeps 7
  • 1 Double Bed, 1 Large Twin Bed, 1 Queen Bed, 1 Twin Sofa Bed and 1 Twin Bed
  • Free WiFi

Single Room Standard

  • 215 sq ft
  • Sleeps 2
  • Free WiFi

Quadruple Suite Executive

  • 301 sq ft
  • Sleeps 5
  • 3 Twin Beds and 1 King Bed
  • Free WiFi

Triple Room Standard

  • 215 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Bucaramanga

Hotel Ciudad Bonita places you within a 5-minute walk of Antonia Santos Park and Holy Family Cathedral. This 65-room, 4-star hotel welcomes guests with 2 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Antonia Santos Park - 2 min walk - 0.1 miles
  • Parque de los Niños - 5 min walk - 0.3 miles
  • Canaveral Mall - 8 min walk - 0.5 miles
  • San Pio Park - 14 min walk - 0.8 miles
  • Cabecera Shopping Mall - 4 min drive - 1.2 miles

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 30 min drive

Restaurants

  • ‪Terraza Café Bucarica - ‬4 min walk
  • ‪Restaurante - Piqueteadero - La Pata - ‬3 min walk
  • ‪Pizzeria Asturias - ‬1 min walk
  • ‪Restaurante Doña Petrona - ‬1 min walk
  • ‪Cocoa Bistro - ‬6 min walk

About this property

Hotel Ciudad Bonita

At Hotel Ciudad Bonita, guests enjoy features like an outdoor pool, a gym, and a steam room. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for COP 35000 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and a business center.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Refrigerators, minibars, and free local calls are also available.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Doña Petrona del Mar
  • Pizzeria Asturias
  • Terraza Trinitarios

Things to do

  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for COP 20000 per pet, per stay
  • 1 total (18 lbs is the maximum weight per pet)

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: COP 35000 per vehicle (one-way)
  • Pet fee: COP 20000 per pet, per stay
  • An in-room safe is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-5 AM
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve rollaway/extra beds and sofa beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Ciudad Bonita
Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel
Ayenda 1517 Ciudad Bonita
Hotel Ciudad Bonita Bucaramanga
Hotel Ciudad Bonita Hotel Bucaramanga

Frequently asked questions

Are free cancellation options available at Hotel Ciudad Bonita?

Hotel Ciudad Bonita offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Ciudad Bonita?

Located steps from Antonia Santos Park, this hotel is in Bucaramanga, and within a 10-minute walk of Parque de los Niños and Corfescu Theater. You'll also find Canaveral Mall and San Pio Park less than a mile away.

Is there parking available at Hotel Ciudad Bonita?

Yes, valet and self parking are offered for free at the hotel.

Does Hotel Ciudad Bonita include a casino?

No, Hotel Ciudad Bonita doesn't have a casino.

Is there an indoor pool at Hotel Ciudad Bonita?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Ciudad Bonita?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a poolside bar.

Does Hotel Ciudad Bonita have a hot tub?

No, but this hotel does have a steam room.

Does Hotel Ciudad Bonita have a restaurant with a breakfast menu?

Yes, Hotel Ciudad Bonita has 2 restaurants, and serves free continental breakfast each morning.

Will Hotel Ciudad Bonita allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Ciudad Bonita for a fee of COP 20000 per pet, per stay.

Does Hotel Ciudad Bonita have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Ciudad Bonita?

The closest major airport to Hotel Ciudad Bonita is Bucaramanga (BGA-Palonegro Intl.), which is 12.4 mi away (30 minutes by car).

Are there rooms with balconies at Hotel Ciudad Bonita?

Yes, some guestrooms at Hotel Ciudad Bonita offer a balcony and may feature city views.

Does Hotel Ciudad Bonita have a wedding venue?

Take advantage of the wedding venue at Hotel Ciudad Bonita if you plan to say "I do" during your trip.

Hotel Ciudad Bonita Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 39 out of 89 reviews
Rating 8 - Good. 29 out of 89 reviews
Rating 6 - Okay. 10 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 5 out of 89 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super safe and clean.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything was great except for the pool police guy. Front deck, bellboys, cleaners and restaurant all wonderful. Pool guy acts a little power hungry. Sat by the pool with just my feet in and henyelled to get out andnhave a shower
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

It is Bonita

Had trouble with room’s door and I was immediately moved to another room once I told Front Desk about the problem. All Personnel was great, the awesome included breakfast is Superb. I did not get in the pool but rested a little by it and was an awesome spot to relax a little. There’s so many options to eat less than 2 mins away that there’s no need for you to leave the surroundings. Plus, so importantly, pharmacies and an Oxxo near by Both rooms felt a bit too tight for me, I am only 5’11 & 195lbs, therefore it is a bit likely to not be sleeping there again
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Dario

Disliked: Cleanliness, amenities, property conditions & facilities
Habitacion muy básica, sin lamparas de noche, cama muy vieja y colchon incómodo con sensación de huecos. Esto luego de pedir cambio de habitación por qué la ropa de cama estaba manchada.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Devon

Disliked: Room comfort
Ao chegar no hotel, não havia água, disseram que estavam consertando a bomba ou coisa parecida. Ficou mais de 1 hora para o conserto. E ninguém me falou nada na recepção, só fui descobrir quando cheguei no quarto para tomar banho e tive essa surpresa. A água do ralo do box do banheiro saia pelo ralo do outro lado, em frete ao vaso sanitário, e causando mau cheiro. Em um outro dia, não tinha água quente, só fria, e isso ficou da noite até a manhã seguinte.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Personal muy atentos, facilidad falta de mantenimiento
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

BLADIMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en el Hotel Ciudad Bonita de Bucaramanga

Me fue muy bien..este hotel es de mucha tradicion en Bucaramanga y el servicio es muy bueno
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jorge Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me gustó

Muy buena ubicación y muy agradable
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 9 nights in Apr 2021
Verified

10/10 Excellent

AGUSTIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy Bueno
Stayed 2 nights in Apr 2021
Verified

8/10 Good

santiago

Liked: Staff & service, property conditions & facilities, room comfort

Good service and food

The service and food of the hotel is great, the only problem we had was that on our room the bathroom door could not be closed and the bed’s sheets were a bit dirty but then they changed them
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

Viviana Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia y el hotel es muy agradable.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

José luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, ubicación perfecta para viajes de negocios
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien, tenían los protocolos de bioseguridad

Ubicación central excelente atención , cenamos trucha en el restaurante doña Petrona muy sabrosa
Stayed 1 night in Dec 2020
Verified

4/10 Poor

Raul

Disliked: Cleanliness, property conditions & facilities, room comfort

IMPOSIBLE PARA EJECUTIVOS DE EMPRESAS

El Hotel extremadamente básico, en una zona muy ruidosa y congestionada. La habitación ¨superior¨ que reserve supuestamente para tener mas comodidad solo tenia un balcón de 1 M2 bastante malo como para sentarse a tomar un café, sin vista, sillas metálicas oxidadas. Las mesas de noche del cuarto bastante viejas, el inodoro del baño no descargaba el agua y se quedaba con fuga, el aire viejo sin la función swing funcionando. El desayuno limitado, la fruta la cobran adicional. Bastante regular.
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

YHON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicacion

Buena ubicacion, buen trato, respetuosos y amables.
Stayed 4 nights in Oct 2020
Verified

8/10 Good

MAURICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Hotel, buen desayuno
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic place to stay in B-manga

This hotel was a pleasure to stay at. From the moment we pulled up to the door, the doorman helped us, then the front desk staff and so on. Comfortable rooms, good location, and restaurant and pool both were excellent. Morning breakfast was also very good. I wouldnt hesitate staying here again
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Excelente servicio personal muy amable
Stayed 5 nights in Oct 2019
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena experiencia y buena estadía

Ha sido excelente el hotel y buen desayuno y cerca a todo.. Bien en general
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

Instalaciones muy viejas
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably prices and convenient location for my visit.
Stayed 1 night in Sep 2019
Verified

4/10 Poor

Juan

Disliked: Amenities, property conditions & facilities
Es muy reducido espacio, nesecitas limpieza y una remodelación ( todo es muy viejo)
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Buen servicio y muy cómodas las camas.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort
El baño no estaba muy limpio
Stayed 2 nights in May 2019