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The Usual Brussels

Property class: 4
VIP Access

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Photo gallery for The Usual Brussels

Restaurant
A modern hotel room with a curved seating area, a flat-screen TV, and a coffee table.
A modern building with a sign reading "The Usual."
A hotel room with a large bed, a TV, a small table, and a chair.
A modern hotel room with a built-in wardrobe, a small seating area, and a door leading to a bathroom.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Place Charles Rogier
    ‪2 min walk‬
  • Place, Brussels Christmas Market
    ‪9 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Sustainable Accessible Double

A modern hotel room with a bed, artwork, and a door.

Sustainable Accessible Double

  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Superior Double

A hotel room with a bed, pillows, a red pillow, a wall-mounted lamp, and framed posters on the wall.

Sustainable Superior Double

8.8 out of 10
Excellent
(5 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Small Double

A modern hotel room with a bed, a bedside table with a kettle, a wall-mounted shelf with books, and a unique U-shaped pillow.

Sustainable Small Double

  • 129 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Sustainable Standard Double

A modern hotel room with a large bed, a desk, a chair, and a window with a city view.

Sustainable Standard Double

8.8 out of 10
Excellent
(10 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sustainable Standard Twin

A hotel room with two beds, a wall-mounted light fixture, and framed artwork.

Sustainable Standard Twin

9.4 out of 10
Exceptional
(6 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Superior Twin

A modern hotel room with a pool table, a bed, a chair, a vanity with a sink, and a large mirror.

Sustainable Superior Twin

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Sustainable Executive King

A hotel room with a large bed, a TV, a small table, and a chair.

Sustainable Executive King

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Brussels

Located in Lower Town, The Usual Brussels is a leisurely stroll from popular sights such as La Grand Place and Brussels Christmas Market. This 72-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Rue Neuve - 1 min walk - 0.1 miles
  • Place Charles Rogier - 2 min walk - 0.1 miles
  • Belgian Comic Strip Center - 7 min walk - 0.4 miles
  • Brussels Christmas Market - 9 min walk - 0.5 miles
  • La Grand Place - 12 min walk - 0.7 miles

Getting around

  • Rogier Station - 3 min walk
  • Brussels-Congress Station - 7 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪akai - ‬2 min walk
  • ‪Hawaiian Poké Bowl - ‬2 min walk
  • ‪EXKi - ‬2 min walk

About this property

The Usual Brussels

Guests of The Usual Brussels enjoy free WiFi in public areas, express check-in, and express check-out. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 0720561233

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

Is free cancellation available at The Usual Brussels?

The Usual Brussels provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Usual Brussels?

As of Oct 15, 2026, prices found for a 1-night stay for 2 adults at The Usual Brussels on Nov 1, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Usual Brussels?

This hotel is situated in Lower Town within a short 12-minute walk of La Grand Place and also 10 minutes on foot from Brussels Christmas Market. You'll also find Avenue Louise and European Union Parliament Building within a short drive.

Does The Usual Brussels include a casino on the premises?

No, The Usual Brussels doesn't have a casino.

Is there an indoor pool at The Usual Brussels?

No, there is no indoor pool at this hotel.

Does The Usual Brussels have a restaurant that serves breakfast?

No, The Usual Brussels doesn't have a restaurant that serves breakfast.

Does The Usual Brussels allow pets to stay for free?

No, pets aren't allowed at The Usual Brussels though service animals are welcome.

What is the closest airport to The Usual Brussels?

The closest major airport to The Usual Brussels is Brussels Airport (BRU), which is 9.9 mi away (27 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 23.5 mi away.

The Usual Brussels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 143 out of 207 reviews
Rating 8 - Good. 41 out of 207 reviews
Rating 6 - Okay. 13 out of 207 reviews
Rating 4 - Poor. 5 out of 207 reviews
Rating 2 - Terrible. 5 out of 207 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Most comfortable bed I’ve slept in and great air conditioning
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing must go to place The staff are incredibly helpful and kind you cannot afford to miss this place
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very comfortable and clean.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place - our room was clean - the staff at the hotel was nice…
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place about 15 mins walk from Grand Place. Staff are v friendly & helpful (take a bow, Itzel 😀). Breakfast is delicious. Rooms are clean & comfy. And Definitely a good place to be based to explore Brussels.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the usual. Small room with a view. Very comfortable bed. Great coffee. A bit on the pricier side for the breakfast but overall everything was as expected.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby every thing in the center location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very professional and very helpful very recommended
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
The room was tiny but clean, the bed was okay. The area was central to everything.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service was amazing and very professional. The hotel near to restaurant and mall .near to train
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here one night for a business trip. The room is a little small but quite cozy and comfortable. It locates near the place I visited and it is also near the famous square.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located….great hotel!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at The Usual was an incredible experience! Our room was very quiet and stayed plenty cool and dark, despite the fact that we were there during the big heat wave! The food and drinks from the U Bar were excellent and so convenient. Staff was friendly and helpful, especially Itzel! We felt the staff wanted us to be comfortable and enjoy our stay, and we did! The overall feel of the hotel is funky and modern, and I loved all the features that made it eco-friendly! We would definitely stay again. Thanks for being our sweet home away from home for 5 days!
Stayed 5 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
Need improvement in terms of breakfast and also lot of improvement resend I. Rooms and also
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, helpful staff, easy access and good amenities
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and perfectly located. It’s right in the city center, and the street is very nice, with several supermarkets just across the road. The staff were friendly, welcoming, and always helpful. I stayed for a week and truly loved the hotel, I would definitely love to stay here again. The room was beautiful, the decoration was amazing, and everything was spotlessly clean. The cafe was also very cozy. I highly recommend this hotel to everyone! Thank you for everything.
Stayed 6 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and comfy, and the staff were very helpful.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, near the Grand Palace and Brussels Nord station, making it perfect for short trips. Hotel room is spacious and clean. Staff provides excellent customer service.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A uncomplicated hotel. Excellent location and all staff superbly helpful. Thank you
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect trip, 5 stars.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and accommodating staff, room was very clean, great location. I originally booked a room for one night but ended up staying three nights. I would definitely stay here again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great that it is an eco friendly place. Good hotel and location but the rooms are too small.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
About 10-min walk from Brussels-Nord station, in an area with all type of shops and stops such as supermarkets, restaurants, fast-food(McDonald’s), metros & buses, etc. You can choose to do self-check-in/out on a kiosk at the lobby but the staff is always there willing to help. Free filtered water is provided at the check-in/out spot, saving money for purchasing bottled water from the nearby supermarket.
Stayed 2 nights in Jun 2026