The Usual Brussels

4.0 star property
Hotel with a restaurant, near La Grand Place
VIP Access

Choose dates to view prices

Photo gallery for The Usual Brussels

Restaurant
Point of interest
Reception
Exterior
Sustainable Executive King | Laptop workspace, blackout drapes, soundproofing, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Boulevard Adolphe Max 107, Brussels, 1000
  • Place, Rue Neuve
    ‪1 min walk‬
  • Place, Brussels Christmas Market
    ‪9 min walk‬
  • Place, La Grand Place
    ‪12 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Sustainable Accessible Double

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Sustainable Superior Double

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Sustainable Small Double

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Queen Bed

Sustainable Standard Double

8.6 out of 10
Excellent
(4 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Sustainable Standard Twin

9.6 out of 10
Exceptional
(4 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Sustainable Superior Twin

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Sustainable Executive King

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

The Cosy

  • Sleeps 1

The Usual

  • Sleeps 2

The Twin

  • Sleeps 2

The Usual Plus

  • Sleeps 2

The Twin Plus

  • Sleeps 2

You may also like

About the neighborhood

Brussels

Located in Lower Town, The Usual Brussels is a leisurely stroll from popular sights such as Brussels Christmas Market and La Grand Place. This 72-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Rue Neuve - 1 min walk - 0.1 miles
  • Place Charles Rogier - 2 min walk - 0.1 miles
  • Belgian Comic Strip Center - 6 min walk - 0.3 miles
  • Brussels Christmas Market - 9 min walk - 0.5 miles
  • La Grand Place - 12 min walk - 0.7 miles

Getting around

  • Rogier Station - 3 min walk
  • Brussels-Congress Station - 7 min walk
  • Brussels Airport (BRU) - 27 min drive

Restaurants

  • ‪Five Guys - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪Quick - ‬2 min walk
  • ‪EXKi - ‬2 min walk

About this property

The Usual Brussels

Hotel with a restaurant, near La Grand Place
Guests of The Usual Brussels enjoy free WiFi in public areas, express check-in, and express check-out. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area.
Guests can stay connected with free WiFi. Bathrooms offer rainfall showers and hair dryers. Weekly housekeeping is available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The U Bar

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Renovated entire property - April 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 0720561233

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Maxhotel
Maxhotel Brussels
Maxhotel Hotel
Maxhotel Hotel Brussels
Maxhotel
The Usual Brussels Hotel
The Usual Brussels Brussels
The Usual Brussels Hotel Brussels

Frequently asked questions

Is free cancellation available at The Usual Brussels?

The Usual Brussels provides free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near The Usual Brussels?

This hotel is situated in Lower Town within a short 10-minute walk of Brussels Christmas Market and also 12 minutes on foot from La Grand Place. You'll also find Rue Neuve and Belgian Comic Strip Center less than a mile away.

Is there parking available at The Usual Brussels?

No, this hotel doesn't offer parking.

Does The Usual Brussels include a casino on the premises?

No, The Usual Brussels doesn't have a casino.

Is there an indoor pool at The Usual Brussels?

No, there is no indoor pool at this hotel.

Is The Usual Brussels good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as a bar and a restaurant.

Are there hot tubs at The Usual Brussels?

No, this hotel doesn't have a spa tub.

Does The Usual Brussels have a restaurant that serves breakfast?

No, The Usual Brussels doesn't have a restaurant that serves breakfast.

Does The Usual Brussels allow pets to stay for free?

No, pets aren't allowed at The Usual Brussels though service animals are welcome.

Does The Usual Brussels have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Usual Brussels?

The closest major airport to The Usual Brussels is Brussels Airport (BRU), which is 9.9 mi away (27 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 23.5 mi away.

Are there rooms with balconies at The Usual Brussels?

No, at The Usual Brussels, there aren't any guestrooms that list a balcony.

Reviews

The Usual Brussels Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 50 out of 68 reviews
Rating 8 - Good. 12 out of 68 reviews
Rating 6 - Okay. 4 out of 68 reviews
Rating 4 - Poor. 1 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

Reviews

10/10 Excellent

Maria Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Experience

This hotel was perfect, fairly quiet street but close to shopping and center square. My son and I were made to feel comfortable and the staff was very attentive. Lastly, the rooms were so quiet and able to sleep at night. Definitely would recommend this hotel!
Stayed 2 nights in Aug 2025

4/10 Poor

Debora

Disliked: Cleanliness, room comfort
Room was way too small but major issue was that they would not clean it without charging for it. Spent 3 nights there. 1 night would have been okay but not more. Entrance and elevator very shabby, old carpet worn floor of elevator. They claim to be new and all remodeled but did not see it. Staff downstairs was friendly. Breakfast which is extra was decent. Area of hotel is a bit seedy. Would not recommend. Much better stays elsewhere.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was so comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Keith

Business traveler
Liked: Amenities
The Hotel is in a great location just at the edge of the city centre. Right near the shopping area and a few minutes walk to bars/restaurants. The rooms are clean and the staff are very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Aug 2025

10/10 Excellent

Miguel, Durham

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy to get to surrounding areas. Enjoy our time there
Stayed 1 night in Jul 2025

10/10 Excellent

Hui Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms and love the customized layout of the room (beanbag for extra sitting space, extra hooks, full length mirror, multiple lamps for cozy ambience). Very stylish room and had a comfortable stay. Close to Rogier train station and walkable to Grand Place and main sightseeing spots. Will recommend!
Stayed 1 night in Jun 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Functional hotel with clean rooms and very attentive staff
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and very hospitable, informative and accommodating when I arrived from the airport on an early flight.
Stayed 2 nights in Jun 2025

10/10 Excellent

Björn

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 4 nights in May 2025

10/10 Excellent

Boris

Stayed 10 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Stayed 1 night in Apr 2025

10/10 Excellent

Amrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, superb place

The bed was super comfortable and the decor was clean, modern and environmentally friendly
Stayed 1 night in Mar 2025

8/10 Good

laurent

Stayed 2 nights in Mar 2025

8/10 Good

Molly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay before heading home. Everything within walking distance, behind a shopping street and about a 15 minute walk to the main part of Brussels. Lovely staff too!
Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walkable, Safe & Friendly Staff

The location of the hotel was awesome. It was very walkable to all places and I felt safe walking around the city. The staff was amazingly nice and very helpful. The service in the small cafe was amazing. The room was a decent size.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel, welcoming staff, stylish rooms

Brilliant hotel, would happily stay there again and would recommend it to anyone. The staff were so lovely and welcoming, the rooms were very nice, and it had a nice cafe and bar downstairs. Some of the light switches in the rooms were a bit odd, not very user friendly but this was literally my only negative, we were so happy there.
Stayed 2 nights in Nov 2024

6/10 Okay

Diana

Traveled with partner
Liked: Staff & service
Nice hotel, recently renovated but the shower was problematic, all my luggage got wet because the corner of the shower had a leak.
Stayed 2 nights in Sep 2024

8/10 Good

Alan, Stevenage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lots of shops, places to eat and transport nearby. The hotel is amazing, the rooms are decorated in different tones of browns and biege which look really good. My only complaint is that the rooms are only serviced every 3 days, whilst I do not expect the towels and bedding to be changed every day I do expect the bed to be made, I did not spent nearly €1200 for 7 nights and then have to make the bed myself for 6 ig the 7 nights.
Stayed 7 nights in Jul 2024

10/10 Excellent

Adam

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and loved the design and comfort of the room.
Stayed 3 nights in Jun 2024

8/10 Good

Wuling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Charlie

Liked: Cleanliness
Disliked: Room comfort

An't open windows at all in any of their rooms

Can't open windows whatsoever in this hotel so if i'd known i would never have booked it. Also breakfast is expensive and really limited.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful and modern hotel. Fantastic staff. I had a wonderful stay. Would definitely come back again! HIGHLY RECOMMEND.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The usual

Stayed at the usual for a work trip. I very much enjoyed my stay. The room was clean and well-maintained, the staff was friendly. Despite facing the street there was virtually no noise.
Stayed 4 nights in Apr 2024