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New Hotel Charlemagne

4.0 star property

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Photo gallery for New Hotel Charlemagne

Club Room, Terrace | Terrace/patio
Reception
View from room
Lobby
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Boulevard Charlemagne 25-27, Brussels, 1000
  • Place, Berlaymont Building
    ‪4 min walk‬
  • Place, European Union Parliament Building
    ‪12 min walk‬
  • Place, Royal Palace of Brussels
    ‪19 min walk‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪12 min drive‬

Room options

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, free WiFi

Club Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for City Room

In-room safe, desk, soundproofing, free WiFi

City Room

8.6 out of 10
Excellent
(11 reviews)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Room, Terrace

Club Room, Terrace | Terrace/patio

Club Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Brussels

Located in European Quarter within a short walk of European Union Parliament Building, New Hotel Charlemagne is within a mile (2 km) of other popular sights such as Royal Palace of Brussels. This 68-room, 4-star hotel has conveniences like 24-hour room service, a bar/lounge, and free in-room WiFi.

What's nearby

  • Berlaymont Building - 4 min walk - 0.3 miles
  • Cinquantenaire Park - 6 min walk - 0.3 miles
  • Schumanplein - 6 min walk - 0.4 miles
  • European Union Parliament Building - 12 min walk - 0.7 miles
  • Royal Palace of Brussels - 19 min walk - 1.1 miles

Getting around

  • Brussels-Schuman Station - 3 min walk
  • Maalbeek-Maelbeek Station - 7 min walk
  • Brussels Airport (BRU) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪The Hairy Canary - ‬2 min walk
  • ‪Kitty O'Shea's - ‬1 min walk
  • ‪La Brace - ‬2 min walk
  • ‪La Riviera - ‬2 min walk

About this property

New Hotel Charlemagne

New Hotel Charlemagne features free WiFi in public areas, meeting rooms, and a business center. Self parking is offered for EUR 30 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a computer station, and express check-out.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Sitting areas, electric kettles, and free international calls are other standard amenities.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered self parking on site (EUR 30 per day)
  • Limited onsite self parking (max 6 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • A tax is imposed by the city: EUR 5.60 per room, per night
  • A damage deposit of EUR 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Hotel New Charlemagne
New Charlemagne Brussels
New Charlemagne Hotel
New Hotel Charlemagne
New Hotel Charlemagne Brussels
New Charlemagne
New Hotel Brussels
New Hotel Charlemagne Hotel
New Hotel Charlemagne Brussels
New Hotel Charlemagne Hotel Brussels

Frequently asked questions

Are free cancellation options available at New Hotel Charlemagne?

New Hotel Charlemagne provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at New Hotel Charlemagne?

As of Apr 7, 2026, prices found for a 1-night stay for 2 adults at New Hotel Charlemagne on Apr 26, 2026 start from $106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of New Hotel Charlemagne?

This hotel is situated in European Quarter within a 10-minute walk of Cinquantenaire Park and Schumanplein. You'll also find European Union Parliament Building and La Grand Place within a short drive.

Is there parking available at New Hotel Charlemagne?

Yes, covered parking is offered for EUR 30 per day. You'll find a max of 6 spaces per unit.

Does New Hotel Charlemagne feature a casino on the premises?

No, New Hotel Charlemagne doesn't have a casino.

Will I find an indoor pool at New Hotel Charlemagne?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at New Hotel Charlemagne?

Couples staying at this hotel will appreciate amenities like 24-hour room service as well as a bar/lounge and a 24-hour front desk.

Are there hot tubs at New Hotel Charlemagne?

No, there isn't a spa tub at this hotel.

Does New Hotel Charlemagne have a restaurant with a breakfast menu?

New Hotel Charlemagne offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will New Hotel Charlemagne allow pets to stay for free?

No, pets aren't allowed at New Hotel Charlemagne.

Are there connecting rooms at New Hotel Charlemagne?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from New Hotel Charlemagne?

The closest major airport to New Hotel Charlemagne is Brussels Airport (BRU), which is 8.1 mi away (25 minutes by car). Another top airport is Antwerp (ANR-Antwerp Intl.), which is around 24 mi away.

Are there rooms with balconies at New Hotel Charlemagne?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy city and courtyard views.

New Hotel Charlemagne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 1000 reviews
Rating 8 - Good. 440 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 80 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Pajtim

Stayed 2 nights in Dec 2025

4/10 Poor

Ufuk

Liked: Staff & service
Wifi not working
Stayed 1 night in Dec 2025

8/10 Good

Kim

Stayed 1 night in Nov 2025

8/10 Good

Blaise

Liked: Cleanliness, staff & service, amenities
Did not look for neither of this.
Stayed 1 night in Nov 2025

2/10 Terrible

Francisco

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Brussells

Nice friendly hotel, close to where I was working in Brussells and close to the metro that connects to the airport. Breakfast was varied and the room was comfortable. The reception staff are always nice people.
Stayed 1 night in Sep 2025

8/10 Good

Janusz

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Stayed 4 nights in Aug 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Needs refurbishment

Best thing that can be said about this hotel is the lcoation if you want to stay right in the heart of the EU District. Other than that, it is an old hotel that needs to be refurbished. Rooms are small. Breakfast is decent, but not a five star luxury buffet!
Stayed 4 nights in Jun 2025

8/10 Good

Nisheeth

Business traveler
Liked: Property conditions & facilities
It was okay but a/c and internet was not working
Stayed 2 nights in Jun 2025

8/10 Good

Mark

Stayed 1 night in May 2025

10/10 Excellent

Peter

Stayed 2 nights in Apr 2025

8/10 Good

Juha

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay

The hotel staff were very friendly and helpful. It was close to a metro station and the area was quiet. The hotel itself is clean but the room were were in needed a little renovation. However it was fine.
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel right next to EC building.

The hotel itself is really nice. Exceptionally close to the EC buildings, and with small supermarkets and restaurants all within 1 minute walking distance. The ambience inside the hotel is exquisite. It is calm, dimly lit, and with a wonderful aroma in the lobby area. I cannot comment on breakfast, as i did not have it. The room was clean, and well provisioned, with very friendly cleaning staff. The room also has some nice art, and beautiful pictures of exquisite automobiles. In my room were photos of ~€10 million euros worth of classic car. Lovely, if you appreciate this, as you do not get to see these cars outside of books and museums, normally. The only comment i have is that on one evening, i asked the front desk to print me 12 pages of black and white A4, which I needed for work the next morning. I offered to pay for this service, of course. They refused, and said i should go into the city centre (three stops on the metro). I was quite surprised by this. I then asked the next morning (with a different front desk operator) and, of course, they did it free of charge, and with a smile. This was quite surprising!
Stayed 5 nights in Apr 2025

4/10 Poor

Martin

Disliked: Staff & service, property conditions & facilities
Property was tired and out of date and staff when leaving was very unhelpful and told me that I should have done the check out the night before despite me having told staff that I was cutting my stay short by a day and providing all paperwork and credit card when requested at check in. I do not think.i will be returning.
Stayed 3 nights in Mar 2025

6/10 Okay

Claus, bertrange

Disliked: Cleanliness, property conditions & facilities
Not especially good
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024