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New Hotel Charlemagne

4.0 out of 5.0

Recent guest reviews

the hotel is in the style of a boutique hotel with art displayed in the lobby and rooms. narrow corridors. bar near the lobby. room size ok. bath modern equiped and stylish. everything need some care. wooden windows with one glas... need renovation. nespresso machine available, but capsules cost 2,50 each! room prizes top level.

Nice small hotel in Brussels, close to the main European institutions. Nicely decorated and peaceful. Close to two Irish pubs. Have stayed a number of times over the past number of years and would do so again.

The hotel has a very good location and the staff is polite and provides good service. The room that I stayed at needs some repair works. The breakfast was not so good, the best thing was the orange juice. There is a coffee machine in the room with some capsules, but the prize was 2,50 euros.

I spent 2 nights at this hotel. The location was excellent for the Commission buildings. The room was unofortunately very cold, no heating in the bathroom. Street noise was quite loud even though the room was situated on the 6th floor. Breakfast could have been better for 18 euros. The Nespresso coffee machine could be complimentary as 2,5 euros per cup seems a bit expensive... Friendly staff, clean hotel.

Good quality of services, very confortable, luggage room available, fast wifi connection, well conected with metro and train station, good breakfast, but the coffe in not acceptable, awfull. Very expensive minibar.

Would recommend to a friend!! On our first night my wallet was robbed and our receptionist (HANIF) could not have been more helpful. Not only did he report it but he gave us contact details for various places where we were that night. He sympathised with us and consoled us. Our hotel room had a lovely bathroom. The room was standard but nice! Not a huge hotel room, but exactly what you want if you are here for a city break :) I cannot stop saying how amazing our receptionist (HANIF) was. He was so lovely as he talked to us about Belgium and gave us so many great recommendations. I honestly could not ask for more in a hotel receptionist, he went above and beyond for us. We already knew that Brussels was friendly but he exceeded our expectations. Our heating was broken and he made sure we stayed warm by giving us a portable radiator. We are going to Bruges tomorrow and he wrote out a full detailed description on the best things to do along with the directions and stops in relation to transport! WHAT A MAN!!. Would highly recommend this hotel, so clean, and right beside the metro, only 9 minutes from the city centre. Also in the European Quarter so it is so safe and very high end. Thank you Hotel Charlemagne We had a very pleasant stay :)

I stayed at this hotel for 4 nights in December 2017. I do not believe this was a four star experience. -The Wifi was never stable which was incredibly annoying. Myself and my partner had to use our roaming data as a result which proved costly - an unnecessary expense. -There were weird loud abrupt noises from our ceiling in the room. It was either the internal plumbing or air conditioning units, however it woke us up on one occasion in the middle of the night. -The breakfast is very expensive at €17 euro each, with no option for lunch or dinner. There is a bar there but was never attended. -I tried to use printer in the "business centre" there. The printer printed out my document illegible to which I asked the receptionist to print, who later charged me €7.50 on departing in printing costs. -The coffee in the room is not complimentary at €2.50 a pop, which is not a nice touch. - The receptionist Dennis did not want to hear our feedback and instead replied "what can I do?" which we felt was very dismissive and unapologetic. - The location is good if you get your head around the metro. The housekeeping staff were great and had the room looking lovely every morning with even our PJ's folded neatly. Sadly, this standard expectation for hotels was the best part of our stay. In conclusion, unfortunately the amount of small annoying things just built up, making our stay less than satisfactory.

I stayed at this hotel this year, and i was pleased. Yes, there were some stains on the wall tapestry, but nothing too much, the hotel just needs a bit of painting over. The radiator was not entirely heating up but it was still warm in the room. It is a nice, quaint hotel located right next to the EU quarters and a short walk from the city centre. There are some nice Irish pubs in its vicinity with good beer, lots of people and joyful atmosphere.

Fantastic location if need to visit European district in Brussels. Very, very quite hotel, nearby stop of airport bus line - just 3-5 min walk. good breakfast - on of the best I have had (more than 5 hotel visits in Brussels)

Good central location, just off the Berlaymont. Some Irish pubs nearby. Hotel is nice, clean and not too expensive. Rooms are pretty large, and the ones on the inner court are quiet. Recommendable nice hotel.

Boulevard Charlemagne 25-27 Brussels

Hotel highlights

  • Close to European Union Parliament Building and Cathedral of St. Michael
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in European Quarter, New Hotel Charlemagne is within a mile (2 km) of popular sights such as European Union Parliament Building and Cathedral of St. Michael. This 68-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's also close to Museum of Musical Instruments and Royal Museums of Fine Arts of Belgium.


Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to noon.


All of New Hotel Charlemagne's 68 rooms are soundproofed and have an array of amenities, including minibars, safes, and desks. Guests can enjoy free WiFi and satellite TV. Hair dryers are also available.

Property features

New Hotel Charlemagne features free WiFi in public areas, 2 meeting rooms, and conference space. You'll find limited parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.

Reviews from Trip Advisor

Trip Advisor aggregated rating

54.0% of guests recommend this hotel

Total of 373 reviews