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New Hotel Charlemagne

4.0 out of 5.0

Recent guest reviews

room is so comfortable. Location is near Metro.Hotel provides free parking.

Well located, clean and nice hotel. Hotel might need a bit of renovation for some furniture stuff, but in general it's clean and nice place to stay in.

Staff really elevated this place for me, as its a fairly average hotel otherwise. Room was quiet and clean, but felt dated, and there was no air conditioning even though this was advertised as being a feature of the hotel. Luckily, it cooled down in the evenings, so as long as I aired the room out in the hours before going to bed, I was able to sleep, but room was an oven by morning. Location is ok - within walking distance of a few museums, to include the Museum of Fine Arts and the Parliamentarium. It's also only five minutes walk to a bus stop, a metro station, and a train station. However, in the immediate area of the hotel there isn't very much to do/places to eat (the restaurants nearby are mediocre). Breakfast was cheaper than the usual rate when I was there - nine euros and fifty cents and apparently it is usually sixteen euro. There was some fruit, yogurt, a lot of bread, and cold cuts available. I also got my room for far lower than the posted rack rate. If I'd paid full price, I probably would've been ticked off about the quality of the place, as it is several hundred euro whereas I paid roughly sixty per night. Staff was great. Very, very helpful. They were able to give me a lot of guidance whenever I asked them questions.

Not quite the 4 stars I expected, more like a high 3 but a good location serviced by airport bus and metro, near EU affairs so lots of restaurants. Very pleasant.

We stayed four nights at this hotel. The location on this hotel is great, on the same street with the European Union Headquarters. The Tube (subway) is next to the EU building, in less than ten minutes you are at central station and the Grand Plaza. If you walk through the park with the large Arch there is a wonderful Car Museum with beautiful antique cars. There are several restaurants nearby. However, the carpet in the room had a large stain. The volume on the TV is pre-set, and I could hardly hear it, the thermostat is also at a minimum temperature. It got hot for two days and we could not lower the temperature. The elevator is extremely small. On two separate days we saw two couples returning room key-cards with no luggage. We also saw two policemen in the lobby on one occasion.

Boulevard Charlemagne 25-27 Brussels

Hotel highlights

  • Close to European Union Parliament Building and Cathedral of St. Michael
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in European Quarter, New Hotel Charlemagne is within a mile (2 km) of popular sights such as European Union Parliament Building and Cathedral of St. Michael. This 68-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's also close to Museum of Musical Instruments and Royal Museums of Fine Arts of Belgium.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 7 AM to noon.


Rooms

All of New Hotel Charlemagne's 68 rooms are soundproofed and have an array of amenities, including minibars, safes, and desks. Guests can enjoy free WiFi and satellite TV. Hair dryers are also available.


Property features

New Hotel Charlemagne features free WiFi in public areas, 2 meeting rooms, and conference space. You'll find limited parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.

Room options

Club Room, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 3

Club Room, Terrace

Full 1 | Sleeps 2