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Hotel Caroline

4.0 star property
Mediterranean hotel with a coffee shop and an outdoor pool

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Photo gallery for Hotel Caroline

Lobby sitting area
Continental breakfast on weekends (EUR 19 per person)
Garden
Deluxe Triple Room | View from room
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Room service
  • Pet friendly

Explore the area

View in a map
Via Federico Motta, 4, Brusimpiano, VA, 20150
  • Place, Monte San Salvatore
  • Place, Lake Lugano
    ‪9 min drive‬
  • Place, Mount Brè
    ‪27 min drive‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, blackout drapes, free WiFi

Superior Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, blackout drapes, free WiFi

Deluxe Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

In-room safe, desk, blackout drapes, free WiFi

Deluxe Double or Twin Room

  • 194 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Quadruple Room

Premium Quadruple Room | In-room safe, desk, blackout drapes, free WiFi

Premium Quadruple Room

  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Brusimpiano

Hotel Caroline places you 4.4 mi (7 km) from Lake Lugano. This 4-star hotel has 24 rooms and welcomes guests with a bar/lounge, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lake Lugano - 9 min drive - 3.0 miles
  • Via Nassa - 19 min drive - 8.0 miles
  • Palazzo dei Congressi - 19 min drive - 8.2 miles
  • FoxTown Factory Stores - 24 min drive - 12.5 miles
  • Mount Brè - 27 min drive - 10.0 miles

Getting around

  • Porto Ceresio Station - 6 min drive
  • Lugano Funicular Station - 37 min drive
  • Lugano (LUG-Agno) - 26 min drive

Restaurants

  • ‪Ristorante dal Pescatore - ‬5 min drive
  • ‪Osteria Debarcadero - ‬12 min drive
  • ‪Caffé Vecchio Teatro - ‬26 min drive
  • ‪Ristorante Al Battello - ‬26 min drive
  • ‪Osteria Degli Amici - ‬19 min drive

About this property

Hotel Caroline

Mediterranean hotel with a coffee shop and an outdoor pool
Guests of Hotel Caroline enjoy an outdoor pool, free WiFi in public areas, and coffee in a common area. If you plan to drive, free offsite parking is available. Front-desk staff can assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, a garden, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bidets. Other amenities include refrigerators, free newspapers, and safes.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Uncovered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 15.00 per accommodation, per day
  • Dogs and cats only
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 20.0 per day
  • Cribs/infant beds are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Uncovered self parking fee: EUR 20 per day
  • Pet fee: EUR 15.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 PM and 8:00 AM
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).
Property Registration Number 012024-ALB-00002

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 8:00 AM to midnight.
  • Registered guests are the only ones allowed in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Caroline Brusimpiano
Caroline Hotel
Caroline Hotel Brusimpiano
Hotel Caroline
Hotel Caroline Brusimpiano
Hotel Caroline Hotel
Hotel Caroline Brusimpiano
Hotel Caroline Hotel Brusimpiano

Frequently asked questions

What is there to do close to Hotel Caroline?

This hotel is located in Brusimpiano, close to Lake Lugano, Swissminiatur, and Monte San Salvatore. You'll also find Alprose Chocolate Factory and Museo del Cioccolato Alprose within a short drive.

Is parking available on site at Hotel Caroline?

Yes, uncovered parking is offered for EUR 20 per day. Accessible parking is also available for guests.

Does Hotel Caroline feature a casino at the property?

No, Hotel Caroline doesn't have a casino.

Will I find an indoor pool at Hotel Caroline?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and midnight.

Is Hotel Caroline good for couples?

This lakeside hotel offers many amenities for couples, including Champagne service as well as an outdoor pool and a poolside bar.

Are there hot tubs at Hotel Caroline?

No, this hotel doesn't have a spa tub.

Does Hotel Caroline have a restaurant with a breakfast menu?

Yes, Hotel Caroline serves continental breakfast on weekend mornings for a surcharge from its cafe.

Will Hotel Caroline allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Caroline for a fee of EUR 15.00 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Caroline?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Caroline?

The closest major airport to Hotel Caroline is Lugano (LUG-Agno), which is 6.4 mi away (26 minutes by car). Another top airport is Milan Malpensa Airport (MXP), which is around 23.5 mi away.

Are there rooms with balconies at Hotel Caroline?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake or garden views.

Hotel Caroline Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 174 out of 449 reviews
Rating 8 - Good. 210 out of 449 reviews
Rating 6 - Okay. 43 out of 449 reviews
Rating 4 - Poor. 16 out of 449 reviews
Rating 2 - Terrible. 6 out of 449 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Pretty views

The hotel is very cute, there’s a good amount of parking spaces and the lake views are stunning from some rooms. The building itself is a little tired and could use a nice refresh. The reception as a space is a little confusing as is marked with a different hotel name (?) so I thought I was in the wrong place at first. But the staff was very professional yet friendly and helpful with tips and advice. Maybe the most uncomfortable feature of the room was the shower with no glass/door so there was no way of NOT flooding the floor even with a quick shower. Location is very convenient for lake access and the area is just pretty all around. I would go back if I found a good deal and could book a lake view room again.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming hotel with lovely lake views.

Great location with views over the lake. Friendly staff and hotel has lots of character
Stayed 1 night in May 2025

10/10 Excellent

Sergiy

Stayed 1 night in Sep 2024

10/10 Excellent

Matias, Wien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Has a parking lot right at the door. Staff is super friendly. Rooms are comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Maths

Traveled with family
Liked: Cleanliness, staff & service

Fantastic people and breakfast

Very nice little hotel. Nice personal and wonderful Italian breakfast buffe for a reasonable cost
Stayed 1 night in Jun 2024

10/10 Excellent

Igor

Stayed 1 night in Mar 2024

10/10 Excellent

Tahlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay, amazing breakfast and Blackie the dog was adorable! 10/10 would recommend
Stayed 1 night in Nov 2023

6/10 Okay

Dulce

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in a nice location. Some spider webs and were found in the room and the bathroom had a spider. The AC never worked and the floor could've used a sweep (there was a nail clipping by the terrace window). Overall facilities are a bit outdated. The breakfast was nice
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect stop for us outside of Lake Lugano. The staff was excellent! They were very accommodating when we needed to leave early for a flight setting up a little breakfast for us.
Stayed 1 night in Jul 2023

8/10 Good

Errol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Great breakfast
Stayed 2 nights in Jul 2023

10/10 Excellent

Alexander, Cypress

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, friendly owner, good breakfast, quiet, nice bedroom All good No complains Owner surprised my wife with a flower on the bed on her birthday, wow nice
Stayed 2 nights in Jul 2023

10/10 Excellent

Renata

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable hotel. Spacious clean rooms. Huge comfortable bed . Basic toiletries and furnishings, but clean and pleasant vibe in safe quiet neighbourhood.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Owner Lucy and her husband and staff were warm,welcoming and helpful with diner reservations and touring advice. Breakfast was beautifully presented and delicious. Suggestion: king beds should have the ability to be made into two beds for friends sharing a room.
Stayed 1 night in Jun 2023

10/10 Excellent

Linda

Stayed 2 nights in Jun 2023

4/10 Poor

Margaret, Calgary

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel claims to be a 4 star yet it is more of a 1.5 star if that . Pool was dirty , staff have no idea what they are doing and claim the hotel is “changing” to a different one . Rooms are outdated and AC does not work . No restaurants around the area that are worth going to .
Stayed 2 nights in May 2023

8/10 Good

Hofstetter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere, zweckmässig eingerichtete Zimmer mit eigenem Badezimmer, reichhaltiges gutes Frühstück,
Stayed 7 nights in Mar 2023

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was extremely accommodating.. Expedia over booked them but she was still able to get us a room. Excellent buffet in the morning with a nice patio to enjoy!
Stayed 1 night in Mar 2023

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

The reception staff were very helpful with activities, local eating places and scenic routes to my next destination. The breakfast buffet had everything. Really nice.
Stayed 1 night in Feb 2023

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there was very friendly and went out of their way to make our stay great.
Stayed 3 nights in Feb 2023

4/10 Poor

Turki

Stayed 1 night in Sep 2022

10/10 Excellent

Stephen, Seattle

Great!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and a quiet spot
Stayed 1 night in Sep 2021

4/10 Poor

Frank

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

No 4 star hotel

I love hotels with their own characteristics. Unfortunately, this hotel has too many. The rooms are ok and their cleaning is very good, but that’s about it. No restaurant srrvice available. The hotel is extremely understaffed and breakfast is a joke! After waiting for 20 minutes for my coffee I simply gave up. Everything seems outworn and neglected. Two solutions for this place: renovate and extend your staff or simply quit the business. Is a potential gem.
Stayed 3 nights in Aug 2021

10/10 Excellent

Johan

Stayed 1 night in Jul 2021

10/10 Excellent

Apostolos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel

A lovely hotel in a lovely area close to the Lake Lugano. Room was big enough, with excellent bed, tv, fridge and wifi. Bathroom large with good shower. Breakfast was excellent and the atmosphere of the hotel lovely. Recommended despite being a bit tired but very clean.
Lovely quiet atmosphere at night by the pool.
Stayed 1 night in Jul 2021