Liked Friendly and helpful staff, clean comfortable room and great bed, good choices for breakfast. Pet friendly. Pool is more geared for small children rather than adults (can’t do laps). Pool area and path to beach need to to have vegetation cut back.
Quality.
Really loved the natural setting around the pool and outdoor patio area, and the boardwalk to the beach was a really nice setting! Room was very comfortable and quiet, breakfast was well stocked and coffee was always hot and fresh!
We love this hotel! Great staff clean rooms! Beautfiul walk to the beach!
Boardwalk access to the beach. Clean and well taken care of property. Staff were friendly. Amenities were available - pool, bar, gym, coffee.
Staff rude and non caring. From check in to check out was ignored or treated like I was not a priority. Room was musty smelling. Shower not cleaned. No breakfast on first day they had run out. I had to search out second day and was waved rudely on by staff to point out sacks of breakfast on cart. Charged for two drinks to my room that I did not have. They were removed but no apology and no thank you for staying with us..nothing! Will NOT return. My previous stay was nothing like this and I was hoping this could be my hotel of choice as I love visiting Jekyll Island. Not to be.
Either the website was misleading or I completely misunderstood what ocean view meant. When I checked in, I asked if the room would be ocean view and was told there are no ocean views because of a big dune. I upgraded for a fee to an “ocean side” room, which just meant it was on the side of the hotel closest to the ocean, and we faced the pool. The sliding glass door concerningly did not lock. A bit disappointing based on what I read on the site. The staff, however, were very nice and helpful, and the room was clean apart from two spiders in the corner.
staff was very friendly and always helpful. the hotel is in a great location. just a quick walk and you're on the beach. great place to stay!
Location, bar service (including food), friendliness of the staff, and cleanliness.
The hotel is clean and rooms are specious. Loved our stay there. The breakfast right now for corona times is not the best. Other than that I recommend this hotel.
Overprized (I payed over $200 the night, when this hotel is not worth $100), dirty and super noisy! Could hear shouting in room next door and footsteps upstairs Sunday 6am. The building needs urgent care. Bathtub was horrendously dirty. Noone came to change towels second day. When I complained they sent a housekeeper two hours later and she said she didn’t know how things worked because she was a cook that changed to being a housekeeper. Could use some training for employees. Oh, forgot, phone in room didn’t work. Crouded pool when we should be social distancing.
There might not be an ocean view but there’s a boardwalk access to the beach. Clean room, beautiful hotel.
Within a short walk of Cumberland Island National Seashore, Hampton Inn & Suites Jekyll Island is within 2 miles (3 km) of Summer Waves Water Park. This 138-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay and awaits you each morning. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.
Guests can expect 37-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Hampton Inn & Suites Jekyll Island features an outdoor pool, a children's pool, and a gym. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include free WiFi in public areas, a spa tub, and a 24-hour business center.
Liked Friendly and helpful staff, clean comfortable room and great bed, good choices for breakfast. Pet friendly. Pool is more geared for small children rather than adults (can’t do laps). Pool area and path to beach need to to have vegetation cut back.
Quality.
Really loved the natural setting around the pool and outdoor patio area, and the boardwalk to the beach was a really nice setting! Room was very comfortable and quiet, breakfast was well stocked and coffee was always hot and fresh!
We love this hotel! Great staff clean rooms! Beautfiul walk to the beach!
Boardwalk access to the beach. Clean and well taken care of property. Staff were friendly. Amenities were available - pool, bar, gym, coffee.
Staff rude and non caring. From check in to check out was ignored or treated like I was not a priority. Room was musty smelling. Shower not cleaned. No breakfast on first day they had run out. I had to search out second day and was waved rudely on by staff to point out sacks of breakfast on cart. Charged for two drinks to my room that I did not have. They were removed but no apology and no thank you for staying with us..nothing! Will NOT return. My previous stay was nothing like this and I was hoping this could be my hotel of choice as I love visiting Jekyll Island. Not to be.
Thank you for taking the time to leave a review, Joyce. We are so glad you enjoyed your stay! We apologize for the issue you experienced with Pool. We will share your feedback with our team. We hope to see you again soon!