SureStay Hotel by Best Western Brownsville

2.5 star property
Hotel in Brownsville with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Brownsville

Lobby
Individually furnished, desk, laptop workspace, blackout drapes
Room amenity
Restaurant
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
825 N Expressway, Brownsville, TX, 78520
  • Place, Gladys Porter Zoo
    ‪2 min drive‬
  • Place, Sunrise Mall
    ‪2 min drive‬
  • Place, Valley Baptist Medical Center
    ‪4 min drive‬
  • Airport, Brownsville, TX (BRO-Brownsville-South Padre Island Intl.)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Brownsville

Located within a mile (2 km) of Resaca de la Palma Battlefield, SureStay Hotel by Best Western Brownsville is within 2 miles (3 km) of Sunrise Mall. Each of the 52 rooms at this hotel includes a refrigerator, a microwave, and a coffee maker.

What's nearby

  • Gladys Porter Zoo - 2 min drive - 1.9 miles
  • Sunrise Mall - 2 min drive - 2.1 miles
  • Historic Brownsville Museum - 3 min drive - 2.4 miles
  • University of Texas at Brownsville - 4 min drive - 2.9 miles
  • Valley Baptist Medical Center - 4 min drive - 2.4 miles

Getting around

  • Brownsville-South Padre Island Intl. Airport (BRO) - 16 min drive

Restaurants

  • ‪Bigo's Bar & Grill - ‬2 min drive
  • ‪Dairy Queen - ‬17 min walk
  • ‪Taqueria Ultimo Taco - ‬9 min walk
  • ‪Jack in the Box - ‬8 min walk
  • ‪Lotus Inn - ‬6 min walk

About this property

SureStay Hotel by Best Western Brownsville

Hotel in Brownsville with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Brownsville features free WiFi in public areas and laundry facilities. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations.
Guests can expect WiFi and 32-inch TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Americas Best Value Inn Brownsville
Americas Best Value Inn Hotel Brownsville
Americas Best Value Inn-Brownsville/South Padre Island Hotel
Americas Best Value Inn-Brownsville/South Padre Island
SureStay Brownsville
SureStay Hotel Best Western Brownsville
SureStay Best Western Brownsville
SureStay Hotel Brownsville by Best Western
Surestay By Best Brownsville
SureStay Hotel by Best Western Brownsville Hotel
SureStay Hotel by Best Western Brownsville Brownsville
SureStay Hotel by Best Western Brownsville Hotel Brownsville

Frequently asked questions

What's there to do close to SureStay Hotel by Best Western Brownsville?

This hotel is located in Brownsville within a short 20-minute walk of Resaca de la Palma Battlefield. You'll also find Gladys Porter Zoo and Historic Brownsville Museum within a short drive.

How much does it cost to stay at SureStay Hotel by Best Western Brownsville?

As of Oct 12, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Brownsville on Oct 14, 2025 start from $71.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at SureStay Hotel by Best Western Brownsville?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does SureStay Hotel by Best Western Brownsville have a casino on the premises?

No, SureStay Hotel by Best Western Brownsville doesn't have a casino.

Will I find an indoor pool at SureStay Hotel by Best Western Brownsville?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SureStay Hotel by Best Western Brownsville?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include kitchenettes and free Internet access.

Does SureStay Hotel by Best Western Brownsville have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does SureStay Hotel by Best Western Brownsville feature a restaurant that includes a breakfast menu?

SureStay Hotel by Best Western Brownsville offers free continental breakfast each morning though there is no restaurant.

Will SureStay Hotel by Best Western Brownsville allow pets to stay for free?

No, pets aren't allowed at SureStay Hotel by Best Western Brownsville though service animals are welcome.

Are there connecting rooms at SureStay Hotel by Best Western Brownsville?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from SureStay Hotel by Best Western Brownsville?

The closest major airport to SureStay Hotel by Best Western Brownsville is Brownsville-South Padre Island Intl. Airport (BRO), which is 6.1 mi away (16 minutes by car). Another top airport is Matamoros, Tamaulipas (MAM-General Servando Canales Intl.), which is located 13.5 mi away (33-minute drive).

Can I book a room with a balcony at SureStay Hotel by Best Western Brownsville?

No, at SureStay Hotel by Best Western Brownsville, there aren't any guestrooms that list a balcony.

SureStay Hotel by Best Western Brownsville Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 220 out of 533 reviews
Rating 8 - Good. 127 out of 533 reviews
Rating 6 - Okay. 80 out of 533 reviews
Rating 4 - Poor. 49 out of 533 reviews
Rating 2 - Terrible. 57 out of 533 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo excelente
Stayed 3 nights in Jul 2025

4/10 Poor

Elsa

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Abdulganiyy

Stayed 2 nights in Jul 2025

8/10 Good

Guadalupe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My trip was pretty good the only reason I’m giving it a 4 cuz the food it would of been better if it had better breakfast
Stayed 2 nights in Jul 2025

8/10 Good

Alma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was nice. Beds are comfy. The only issue we had was the A/C wasn't working properly. They came and checked it, but unfortunately didn't help much.
Stayed 1 night in Jul 2025

10/10 Excellent

Juanita

Stayed 1 night in Jun 2025

10/10 Excellent

Juana

Stayed 1 night in Jun 2025

4/10 Poor

Miguel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Crystal

Traveled with family and small children
Disliked: Amenities
My tv did not work in the room, front desk attempted to help, she stated would call Direct TV. She never came back to tell me a status, didn’t apologize, I was not offered another room or some type of compensation. If it is part of what I’m paying for I should have it. My family and I were not able to just relax and enjoy our stay. In the morning when she asked how everything was I told her terrible my tv didn’t work and the only response I got was as that I was the only one. I will never be staying here or recommending this hotel to anyone.
Stayed 1 night in Jun 2025

10/10 Excellent

El

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Rachell

The breakfast was continental. There was a fridge & microwave in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, nice room and very friendly staff
Stayed 2 nights in Jun 2025

4/10 Poor

Jeffrey, Pearland

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First let me say that the management did help us out with a refund for our 2nd night and were helpful with regards to making that happen. But the 1st floor room we were given was very humid and moist. This was in June in Brownsville so a very humid month. The in-wall AC unit was coming out of the wall and you could see the outside along what was supposed to sealed. So therefore, the humidity and outside air was coming into the room from those openings. So we had cold moist air all night and thus the reason we wanted out of our 2nd night stay. Also the property has several doors leading into the 1st floor hallway from the parking lot so all night you are hearing the doors open and close. The floor in the room was not carpeted so there was an echo and it kept the moist air in the room. The room had NO lamps. Only overhead lighting so you felt like you were being interrogated with bright white lights. The breakfast was not very good either. And the coffee machine was hard to get to work. In addition you could never get ahold of the hotel's main line. It always went straight to voicemail stating that the line has not been set up to receive voicemail.
Stayed 2 nights in May 2025

2/10 Terrible

ana

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No Tv , not air condition works
Stayed 1 night in May 2025

2/10 Terrible

Gilberto

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Ac down

Ac did not work in roomhad to switch people from one of the rooms to two rooms.
Stayed 1 night in May 2025

8/10 Good

Nelda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

jesus

Stayed 1 night in Apr 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Leticia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good , everything was very close
Stayed 2 nights in May 2025

4/10 Poor

Brent

Disliked: Cleanliness, property conditions & facilities
No hot water in the shower.
Stayed 1 night in Apr 2025

10/10 Excellent

Enrique

Liked: Amenities, property conditions & facilities
It was good
Stayed 1 night in Apr 2025

10/10 Excellent

Concepcion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean the really comfortable and the receptionist was very nice
Stayed 1 night in Apr 2025

8/10 Good

emiliano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025