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Best Western Plus North Lakes Hotel

4.0 star property

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Photo gallery for Best Western Plus North Lakes Hotel

Exterior
Terrace/patio
Property entrance
Breakfast, lunch and dinner served
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
22 Lakefield Drive, North Lakes, QLD, 4509
  • Place, Westfield North Lakes
    ‪5 min walk‬
  • Place, WF Roberts Reserve
    ‪3 min drive‬
  • Place, North Lakes Resort Golf Club
    ‪6 min drive‬
  • Airport, Brisbane, QLD (BNE)
    ‪30 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Balcony, Lake View

Executive Room, 1 King Bed, Balcony, Lake View | Lake view

Executive Room, 1 King Bed, Balcony, Lake View

9.4 out of 10
Exceptional
(29 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Accessible, Non Smoking

Executive Room, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2

View all photos for Executive Lake View Room With Balcony

Premium bedding, minibar, in-room safe, desk

Executive Lake View Room With Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Accessible Twin Room

Bathroom | Shower, free toiletries, hair dryer, towels

Accessible Twin Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(42 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Apartment, Multiple Beds, Non Smoking, Balcony

  • Lake view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Deluxe Apartment, Multiple Beds, Non Smoking, Balcony

  • 676 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Apartment, 1 King Bed, Accessible, Balcony

Standard Apartment, 1 King Bed, Accessible, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Apartment, 1 King Bed, Accessible, Balcony

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony, Garden View

In-room dining

Deluxe Suite, 1 King Bed, Balcony, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Lake View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Balcony, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Mobility Accessible One Bedroom King Apartment Roll In Shower And Balcony

  • Sleeps 2

View all photos for Superior Two Bedroom Two King Apartment

Premium bedding, minibar, in-room safe, desk

Superior Two Bedroom Two King Apartment

  • Sleeps 4

Deluxe Two Bedroom Two King Apartment With Balcony

  • Sleeps 4

Deluxe One Bedroom King Apartment with balcony

  • Sleeps 2

Deluxe King Suite with Balcony and Garden View

  • Sleeps 2

Deluxe Room With Lake View

  • Sleeps 2

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About the neighborhood

North Lakes

Within a short walk of Westfield North Lakes, Best Western Plus North Lakes Hotel is within 2 miles (3 km) of WF Roberts Reserve. This 4-star hotel has 81 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Westfield North Lakes - 5 min walk - 0.3 miles
  • WF Roberts Reserve - 3 min drive - 1.7 miles
  • North Lakes Resort Golf Club - 6 min drive - 1.7 miles
  • Brisbane Entertainment Centre - 18 min drive - 11.6 miles
  • Suncorp Stadium - 33 min drive - 20.0 miles

Getting around

  • Mango Hill East Station - 3 min drive
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪The Fugitive Ferret - ‬12 min walk
  • ‪KatsuCo North Lakes - ‬7 min walk
  • ‪Guzman Y Gomez - ‬8 min walk
  • ‪Grill'd - ‬7 min walk
  • ‪Carlo’s Kitchen - ‬11 min walk

About this property

Best Western Plus North Lakes Hotel

Best Western Plus North Lakes Hotel features an outdoor pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking if you drive. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include a conference center, a terrace, and laundry facilities.
Guests can expect 42-inch TVs with digital channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: AUD 9 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boardwalk Cafe

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 30 per night
  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Fees

  • A damage deposit of AUD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 9.0 to 30.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Plus North Lakes
Best Plus Lakes Hotel Lakes
Best Western Plus North Lakes Hotel Hotel
Best Western Plus North Lakes Hotel North Lakes
Best Western Plus North Lakes Hotel Hotel North Lakes

Frequently asked questions

What is there to do around Best Western Plus North Lakes Hotel?

This hotel is located in North Lakes within a short 9-minute walk of Westfield North Lakes. You'll also find North Lakes Resort Golf Club and WF Roberts Reserve within a short drive.

How much does it cost to stay at Best Western Plus North Lakes Hotel?

As of Mar 24, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus North Lakes Hotel on Apr 5, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus North Lakes Hotel?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Does Best Western Plus North Lakes Hotel feature a casino on the premises?

No, Best Western Plus North Lakes Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus North Lakes Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is Best Western Plus North Lakes Hotel a good place to stay for couples?

This lakeside hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Does Best Western Plus North Lakes Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Plus North Lakes Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus North Lakes Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at Boardwalk Cafe.

Will Best Western Plus North Lakes Hotel allow pets to stay for free?

No, pets aren't allowed at Best Western Plus North Lakes Hotel though service animals are welcome.

Does Best Western Plus North Lakes Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus North Lakes Hotel?

The closest major airport to Best Western Plus North Lakes Hotel is Brisbane Airport (BNE), which is 17.9 mi away (25 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus North Lakes Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy lake and garden views.

Best Western Plus North Lakes Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 454 out of 695 reviews
Rating 8 - Good. 185 out of 695 reviews
Rating 6 - Okay. 36 out of 695 reviews
Rating 4 - Poor. 16 out of 695 reviews
Rating 2 - Terrible. 4 out of 695 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the bed and pillows were very comfortable. The shower was great too, spacious with good water pressure. All staff were very welcoming and friendly. The restaurant is an absolute must to visit. Very relaxing watching the black swans on the lake and food is plentiful and lovely.
Stayed 5 nights in Dec 2025

6/10 Okay

Suresh

Business traveler
Liked: Cleanliness
Disliked: Staff & service
The receptionist was so unfriendly and rude, the check in and out both done while she was looking at her computer and didn't look at the face and no greetings
Stayed 3 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent and the food very nice
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Room and staff all excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

8/10 Good

Josie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very handy location. The whole place was clean. Car chargers are handy but only available to use during reception opening times, so this isn’t ideal if you’re not staying during the day. Boardwalk cafe was lovely and convenient too
Stayed 1 night in Nov 2025

10/10 Excellent

Tia-Marie

Stayed 1 night in Nov 2025

6/10 Okay

Ahmad

Liked: Cleanliness, amenities
bathroom needs renovation and beds are not the best
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Nice restaurant/ cafe.
Stayed 2 nights in Nov 2025

8/10 Good

Jamilla

Stayed 2 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scott in the cafe and Nicole on the front desk were outstanding with their cheery customer service. Breakfast on the balcony by the lake was a real treat.
Stayed 1 night in Nov 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome nice clean room, lovely staff and the food downstairs was amazing Even had a solo guitarist which was really nice. Right by the lake. Was a really nice to stay
Stayed 1 night in Oct 2025

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was absolutely beautiful we thoroughly enjoyed everything about our stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed a relaxing break.
Stayed 1 night in Oct 2025

8/10 Good

Rodney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Safe quiet shopping all good.
Stayed 3 nights in Oct 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Joanna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The river view, staff and room was excellent but the restaurant didn't offer much of a menu
Stayed 1 night in Oct 2025

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, great service, accommodating to my needs will 100% stay here again! Only thing I’ll say is there needs to be a scoop for the pool so leaves can be cleaned out but everything else was 100/100
Stayed 1 night in Sep 2025

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great , but as a son taking my mother to get medical treatment done we needed 2 single beds. We booked 2 single beds but on arrival they said its their policy to advise them beforehand that we needed two beds. The staff gave me a foldout bed to sleep on for the first night and said the king would be split up into 2 singles by housekeeping the next day. After we got back to the room from getting the treatment not only was the foldout bed gone but the king was still a king and not two singles. We had to wait in the room while the maid got the bed ready. Everything else about the hotel was great. but that stuck in our minds. We are going back and giving them another chance. :) The area is awesome.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Sep 2025

6/10 Okay

Cath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People gathered in the designated smoking area were drinking and very loud late in the night.
Stayed 1 night in Sep 2025

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