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Bournemouth West Cliff Hotel & Spa

3.0 star property

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Photo gallery for Bournemouth West Cliff Hotel & Spa

Lounge
Interior detail
Bar (on property)
Lounge
Library

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi

Explore the area

View in a map
7 Durley Chine Road, Bournemouth, England, BH2 5JS
  • Place, Durley Chine Beach
    ‪9 min walk‬
  • Place, Bournemouth Beach
    ‪12 min walk‬
  • Place, Bournemouth International Centre
    ‪14 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(46 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

8.4 out of 10
Very good
(6 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

8.4 out of 10
Very good
(10 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room

7.4 out of 10
Good
(20 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

8.6 out of 10
Excellent
(11 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.4 out of 10
Exceptional
(14 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Bournemouth

Bournemouth West Cliff Hotel & Spa places you in Bournemouth City Centre, within a leisurely stroll of popular sights such as Bournemouth Beach and Bournemouth International Centre. This 83-room, 3-star hotel welcomes business and leisure travelers with 2 indoor pools, a full-service spa, and a restaurant.

What's nearby

  • Durley Chine Beach - 9 min walk - 0.5 miles
  • Bournemouth Lower Gardens - 11 min walk - 0.6 miles
  • Bournemouth Beach - 12 min walk - 0.7 miles
  • Bournemouth International Centre - 14 min walk - 0.8 miles
  • Bournemouth Pavillion Theatre - 17 min walk - 0.9 miles

Getting around

  • Bournemouth Station - 4 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 13 min drive

Restaurants

  • ‪Pinocchio Ristorante - ‬5 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪the palm - ‬5 min walk
  • ‪Smokin' Aces - ‬7 min walk
  • ‪Flirt Café Bar - ‬8 min walk

About this property

Bournemouth West Cliff Hotel & Spa

Guests of Bournemouth West Cliff Hotel & Spa have access to a full-service spa, 2 indoor pools, and a gym. Self parking is offered for GBP 10 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Electric kettles, desks, and free tea bags/instant coffee are also available.
2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee: GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 indoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,605 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Elevator (79 inch wide door)
  • Grab bar near toilet (39 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 20.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 26:
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on New Year's Eve and New Year's Day:
  • Dining venue(s)
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Facilities fee: GBP 15 per person, per night and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bournemouth Hallmark

Bournemouth Hallmark Hotel

Bournemouth Hotel Hallmark

Hallmark Bournemouth

Hallmark Bournemouth Hotel

Hallmark Hotel Bournemouth

Hotel Hallmark Bournemouth

Bournemouth West Cliff

Hallmark Hotel Cliff

Hallmark Bournemouth West Cliff

Hallmark Cliff

Hallmark Hotel Spa Bournemouth

Hallmark Hotel Bournemouth West Cliff

Bournemouth West Cliff & Spa

Bournemouth West Cliff Hotel

Bournemouth West Cliff Hotel Spa

Bournemouth West Cliff Hotel & Spa Hotel

Bournemouth West Cliff Hotel & Spa Bournemouth

Bournemouth West Cliff Hotel & Spa Hotel Bournemouth

Frequently asked questions

Is a free cancellation option available at Bournemouth West Cliff Hotel & Spa?

Bournemouth West Cliff Hotel & Spa provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Bournemouth West Cliff Hotel & Spa?

As of May 29, 2026, prices found for a 1-night stay for 2 adults at Bournemouth West Cliff Hotel & Spa on Jun 21, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Bournemouth West Cliff Hotel & Spa?

This hotel is situated in Bournemouth City Centre within a short 13-minute walk of Bournemouth Beach and also 16 minutes on foot from Oceanarium. You'll also find Bournemouth Pavillion Theatre and Durley Chine Beach less than a mile away.

Is parking available on site at Bournemouth West Cliff Hotel & Spa?

Yes, uncovered parking is offered for GBP 10 per night. Wheelchair-accessible parking is also available for guests.

Is there a spa at Bournemouth West Cliff Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, massages, and mani/pedis.

Does Bournemouth West Cliff Hotel & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as 2 indoor pools, a restaurant, and a full-service spa at this hotel.

Does Bournemouth West Cliff Hotel & Spa feature a casino on the premises?

No, Bournemouth West Cliff Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Bournemouth West Cliff Hotel & Spa?

Yes, this hotel has 2 indoor pools along with a hot tub.

Is Bournemouth West Cliff Hotel & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, 2 indoor pools, and a bar/lounge.

Are there hot tubs at Bournemouth West Cliff Hotel & Spa?

No, but this hotel does have a sauna.

Does Bournemouth West Cliff Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Bournemouth West Cliff Hotel & Spa serves an English breakfast each morning for a surcharge from its restaurant.

Will Bournemouth West Cliff Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Bournemouth West Cliff Hotel & Spa though service animals are welcome.

Are there connecting rooms at Bournemouth West Cliff Hotel & Spa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Bournemouth West Cliff Hotel & Spa?

The closest major airport to Bournemouth West Cliff Hotel & Spa is Bournemouth (BOH-Bournemouth Intl.), which is 6.6 mi away (13 minutes by car). Another top airport is Southampton (SOU), which is around 28.1 mi away.

Are there rooms with balconies that I can book at Bournemouth West Cliff Hotel & Spa?

No, there aren't any guestrooms with balconies at Bournemouth West Cliff Hotel & Spa.

Does Bournemouth West Cliff Hotel & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Bournemouth West Cliff Hotel & Spa.

Bournemouth West Cliff Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 367 out of 1004 reviews
Rating 8 - Good. 355 out of 1004 reviews
Rating 6 - Okay. 150 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 52 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

clare

Liked: Cleanliness, staff & service
Comfortable room, bed mattress a bit lumpy, but ok
Stayed 4 nights in Feb 2026

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
This hotel is a little dated in some areas, as others have pointed out... but overall its lovely... a big old mansion-style building... The reception is staffed 24/7 and the problems we reported were dealt with efficiently... The spa area (which cost us £20pp to use for our 3 nights stay) is well kept, with a sauna, steam room, relaxation room (that smelled divine), an aromatherapy room (that hardly smelled of anything!), a spa pool, jacuzzi and treatment rooms... the room we had was of a good size with all amenities you'd expect in this day and age...we opted for breakfast which was (on the whole) yummy - scrambled egg, bacon, sausages, hash browns, beans, grilled tomatoes, a good selection of cereals, various breads, boiled eggs (peeled and cold), fruit juices, tea, coffe, jams and yoghurt Theres a good gym and a bigger pool too... I've taken one star off because of the problems we had to report - in our first room the toilet flush was faulty and the silver panel fell off the wall... this was fixed quickly but in our second room (we had to move rooms after the first night because there was a leak, under our bathroom that had flooded the area below) we had to report a faulty glass panel at the side of the shower (it had come loose where it was glued to the floor) and the shower fixing was loose where it held the shower head in place... i would expect each room to be checked before it is occupied/allocated to guests...surely doing so would save issues like ours
Stayed 3 nights in Feb 2026

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Room was clean, friendly staff amenities as advertised
Stayed 3 nights in Feb 2026

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and fine for a couple of nights. The staff were friendly and always around to be able to ask questions etc. There was access to the swimming pool, gym and spa if required. The only downside was that my wife and I both got a stomach problem which we think may have been due to a liquer that had gone off, but waiting for feedback from hotel. They handled the situation in a friendly manner and are investigating.
Stayed 2 nights in Feb 2026

10/10 Excellent

sue

Liked: Cleanliness, staff & service, amenities
Staff were friendly.
Stayed 3 nights in Feb 2026

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay, everything we needed in our room, breakfast was delicious!
Stayed 2 nights in Feb 2026

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Lovely breakfast, quiet room, comfy bed
Stayed 1 night in Feb 2026

10/10 Excellent

Lianne

Liked: Cleanliness, staff & service, amenities
The room was very clean, the hotel was lovely and clean. The spa was amazing and all the staff in the hotel were very friendly. Would definitely recommend the hotel and would stay there again 🙂
Stayed 2 nights in Jan 2026

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, friendly efficient staff. Spa facilities were wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Kerry

Traveled with group
Liked: Cleanliness, staff & service, amenities
Yes was lovely
Stayed 1 night in Jan 2026

6/10 Okay

Vincenza

Disliked: Staff & service
The hotel looks very nice in the photos, but once you arrive you can notice some differences. The rooms appear clean at first glance, but I found hair in the bathtub and on the towel, so I had to ask for a new one. The bathtub is old and damaged, with chipped areas. Despite booking the room for two people, only one set of soap and shower gel was provided. The bed is comfortable. The WORST thing, and the reason I would never return, is the cleaning staff. I stayed in a room on the first floor, possibly near their staff area, and it was a nightmare. Starting from 9am, they talk to each other by SHOUTING in the hallway the entire time. They also slam doors instead of closing them quietly, so there is constant noise. As a result, for both nights of my stay I woke up very early because of them. The room was very warm, which I personally didn’t mind, but the person staying with me found it uncomfortable, so you would need to keep the window open to sleep well. The pool looks large in the photos, but it’s actually quite small. It is also open to people from outside the hotel, and they hold children’s swimming lessons, so the pool is divided. There are constantly people walking back and forth, which made me feel uncomfortable, so I didn’t swim at all. There were no hotel guests in the pool, so it would have been empty and much quieter if it weren’t for the swimming lessons. Parents also enter wearing shoes, which makes it not very clean and the instructors shout continuously.
Stayed 2 nights in Jan 2026

4/10 Poor

Scott

Liked: Staff & service
The room was ok Very cold as there was no heating
Stayed 1 night in Jan 2026

8/10 Good

Nicholas

Business traveler
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Jan 2026

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities
Clean room, clean bathroom, fresh towels.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and tidy. The staff were polite, friendly and helpful. I would definitely visit this hotel again.
Stayed 3 nights in Jan 2026

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities
Nice room Good amenities Quiet - couldn’t hear and noise or much road noise
Stayed 2 nights in Jan 2026

4/10 Poor

Darren

Stayed 1 night in Jan 2026

8/10 Good

Angela

Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 1 night stay tagged onto our spa day
Stayed 1 night in Jan 2026

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities
We stayed in a family room. Two adults and two children (10 and 13). There was lots of space and the beds were comfortable. Staff were honestly brilliant, from the helpfulness of reception, the breakfast hostess as well as the spa staff, couldn’t ask for more. Everything was really clean at the beginning of each day.
Stayed 2 nights in Dec 2025

10/10 Excellent

Filippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Sam

Staff were very helpful and friendly, could not fault their service and hospitality. Room and overall amenities were good but will need revamping in the near future. do need updating and room was very warm but thankfully a window helped to level out the balance of the heat
Stayed 2 nights in Dec 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was decent and the hotel pleasant. The staff were friendly and the breakfast basic but absolutely fine. The main issue was the spa which needs some work and was not really fit for purpose on our visit
Stayed 1 night in Dec 2025

10/10 Excellent

ANIL KUMAR

Stayed 2 nights in Dec 2025

8/10 Good

Aude

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff and well run hotel. Great value. A few shelves will help in the shower and a hand towel holder by the sink. Pool was great, spa disappointing (steam room out of order). Simple and fresh breakfast. Lovely waiting staff
Stayed 2 nights in Dec 2025

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