Hotel Campanile Bordeaux Centre - Gare Saint-Jean3.0 out of 5.0
Recent guest reviews
Booked by our hosts, we didnt have a say on where to stay in our business trip to Bordeaux. Hotel Campanile Bordeaux was as expected in a budget hotel: Small lobby, compact rooms, no amenities, etc. But what really struck us is their being understaffed. Most times, The lobby is manned by just 1 person. He/she is a receptionist, concierge & bell person. The sole receptionist also attends to the coffee shop & retails water & other convenience items. Most Times, you’ll have to wait a while to enter the hotel because you have to be buzzed in by the front desk in-charge. So if the receptionist is not on her/his station attending to other tasks, you’ll have to wait for her to run back to the station to open the door. In the morning, there are two staff assigned in the lobby, but their tasks cover attending to guests having breakfast at the coffee shop. They refill food, buss tables, & manage the buffet while attending to guests checking in & out of the hotel plus other front desk duties. On the positive side, the hotel is well appointed, relatively new & is a 5-minute walk to the Tram, & 10-15 minute cab ride to the City Center.
A typical budget hotel but with contemporary interiors. Rooms are compact with limited closet space & not ideal for long stay & multiple luggage. You have to buzz in to access the hotel so it’ll take a while for you to get inside especially if the Front desk on-duty is attending to a guest or worse, not in his/her post. The staff Per se are ok but because they are undermanned, they had to multitask especially during breakfast service as they also pinch hit as servers. Located outside City Center but is walking distance drom tram access.
Just a few minutes walk from Bordeaux railway station, and amongst several other large chain hotels, the Campanile is a three star hotel with very modern rooms. We were impressed by the friendly greetings, the strict security stopping strangers from getting in, and in our case the absolute quietness in our room overlooking the car park even with the window open. We love the walk-in shower, the large built-in desk and storage areas, with jug and tea/coffee, and strong wifi (albeit annoying with its re-signing every 6 hours). We are here over a weekend, so the place is almost deserted unlike weekdays when we couldn't get a room as it is full of business people. For this very reason I figured they switched off the aircon mid Friday afternoon, but the weather at present is perfect for leaving the window open anyway. We are here three nights, and really enjoy having several wonderful brasseries to eat and drink just up the road, as is the tram stop, airport bus or a pleasant 30 minute stroll following the tram tracks into town for the more energetic. We have stayed previously in the very centre of town but this is a better choice.
Our first impression of this hotel was it was very clean, comfortable, a good size room. Our first night was very comfortable. But our second was very different. The Air Condition in the room was not working, I advised the front end staff of the problem and they check a panel and I was told it working and to "give it a few minutes". I waited and again I reported the problem to a second staff member and I was told the same thing was A.C. was working to wait.Still with no A.C. I told a third staff member of the problem and she come to the room and said "I don't know what to do" and the hotel if full. I ask to speak to a Manager or maintenance person and she said they would be here in the morning. So we spent a very HOT and uncomfortable night in this hotel. I contacted The Directrice Maria Chopin and told her of my bad night with No Air Condition and staff Not able to help and her reply was "it is very difficult to get someone to fix this problem at night". So I ask for a refund for the night and she said she would give me a partial refund. After about 10 email exchanges I have yet to receive the refund. In my opinion the hotel is very poorly run with untrained staff unable to help. I will NOT return.
Ideally located 3 minutes walk from the main railway station and tram stop. Comfortable room and breakfast fine. Good to have tea/coffee making facilities in the room but only one teabag! We prefer tea to coffee so I went down to reception to ask for a few more teabags. The two charming and helpful ladies on reception were very happy to give me a few more but not manageress Marie Chopin. The charming Marie wanted to charge us 2€ each teabag (two euros!) If this is Campanile policy then it needs urgent amendment; if it is Mme Chopin's own rule she needs an urgent lesson in hospitality. Shame - this coloured our judgement of an otherwise excellent stay.
An excellent hotel, with good service, quiet, clean and cosy rooms. The breakfast was excellent with a good range to choose from including bacon, eggs and sausages to cold meats. There is a lovely decked patio with plants at the rear of the hotel to eat and drink in.
Would have given 3.5 if possible. The room was clean but basic and slightly dull. But if you are looking for a place within walking distance of the train station for a night then this is your place. Price was reasonable.
Clean, spacious, reasonably priced, not bad location away from traffic, short walk to train station, short walk to city centre. Noisy (club noise until 6am), staff ok, breakfast could be better, no safe. Good for couple of days.
We only stayed one night on our way by train from Spain to Lyon. The hotel is very convenient and clean. The staff were helpful and spoke English. The rooms are clean and have everything we needed for a one night stay. We ate out and left early so cannot comment on any other amenities.
This hotel has a fabulous location right in the busy part of Bordeaux Sud. Rooms are fine and clean. Reception staff very friendly. They have underground car parking which is great although a bit tight for bigger cars. Breakfast was very good.
- Walking distance to St. Michael Basilica
- Free WiFi in rooms and public areas
- 24-hour business center
Located in Bordeaux Sud, Hotel Campanile Bordeaux Centre - Gare Saint-Jean is a leisurely stroll from popular sights such as Pont de Saint-Jean and St. Michael Basilica. This 3-star hotel has 70 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a 24-hour business center. Place de la Victoire is 1 mi (1.6 km) from this centrally located Bordeaux hotel.
Start your day off right with buffet breakfast, which is served for a fee from 6:00 AM to 10:00 AM. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All of Hotel Campanile Bordeaux Centre - Gare Saint-Jean's 70 rooms are air-conditioned and have an array of amenities, including coffee makers, ironing boards, and desks. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Limited housekeeping is available.
Guests of Hotel Campanile Bordeaux Centre - Gare Saint-Jean enjoy free WiFi in public areas, a 24-hour business center, and free newspapers. Self parking is offered for EUR 12.00 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. This hotel also has a terrace.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 335 reviews