Best Western Hotel Kaiserhof4.0 out of 5.0
Recent guest reviews
I found the staff to be very pleasant and helpful, even providing me with suggestions and advice in English when I had to let them know that I was going to be running late. The hotel was set in an old building that made it all the more acceptable to me as I preferred the smaller rooms and more homely feel. The room itself was clean, well laid out and with a sizeable bathroom. Breakfast was of the traditional German variety and I only wish that I had had ore time to enjoy it. Situated at the end of the southern line of the Unterbahn it is also a convenient train ride into downtown Bonn for either business or pleasure
This hotel has everything you need to enjoy your stay in Bonn. Is just half block away from the train station and the bus station is one block away. Breakfast is amazing. The size of the bedroom is a little bit small but comfortable enough after a long day at work.
Arrived, only to find that the hotel did not have my booking, this was no fault of the hotel as it was Amoma.com that had failed to book even though I had paid at the time of booking. They had one last room available which I had to take. Unfortunately, this was the smallest room I had ever stayed in, they just about managed to squeeze a bed into the room, but the en-suite bathroom was a good size and clean. Had a view of the back of a local restaurant which was not too pleasant. After a few phone calls to Amoma.com and speaking with various reception staff, the hotel manager decided he would double the room rate to 250 Euro per night (Total 750 Euro) which I had to pay and claim the original booking plus the difference from Amoma.com which to be fair to them, they did pay up eventually. The breakfast staff were rather surly and unhelpful, the buffet selection was a bit sparse and if you prefer a hot breakfast you will be disappointed with hours old scrambled eggs, bacon and sausages under the hot server, unusual for an American Chain of hotels (Best Western). This hotel was worlds apart from the excellent Premier Park Consul Best Western in Cologne where I stay regularly on Business, I stayed the previous four nights for 68 Euro per night !! All in all, I will not be returning to the Hotel Kaiserhof any time soon.
The hotel is very nice and very clear, the rooms are big and beautiful....but the breakfast must be improved. For an hotel of this level there should be more choice. The hotel is close to the center and the buses are around the corner
I am writing this review on the behalf of my parents who stayed in this hotel in may 2017. Just want to let other travelers know that if they pick this hotel, they wont have a pleasent vacation at all... First of all the hotel stuff (reception),was very unprofessional and unpolite to us. They didnt try to solve any of our complaints. We booked this hotel on booking.com and the room was totally opposite of what they claimed to be on the site. The room 402 has only one rooftop window, there is almost no sunlight at all. Beds were very uncomfortable. It was very hot in the room and the aircon gave us problems (it didnt work). Wifi was not working at all in the room. All in all - COMPLETE DISASTER. I DONT recommend to anyone visiting this hotel.
Stayed here for one night. It is an adorable little place not far from a park. The rooms were clean and looked newly remodeled. Although there was a slight musty smell. Breakfast was a wonderful selection! There is not a lift. There is a parkhaus not far for guests as well. Highly recommend staying.
The hotel is in Bonn Alt Godesberg. This is about 5km outside of the city center of Bonn. Alt Godesberg is a nice quite town with a nice center. The hotel is clean and quite. The hotel has indoor parking, but it is charged separately (does not come with the room), On the other hand the hotel has excellent Free Wifi I stayed two days for business and found the hotel very comfortable. Especially the bed is of very good quality.
Sweet hotel, located in a nice quiet area of Bonn but close enough to the centre, easy walk to the Rhein, large and clean rooms, good breakfast. Only positive things to say, great place for a business traveler.
I had to re visit Bonn having stayed at a different hotel and needed a change. I searched around for a few days asked a couple of hotels to give me a rate for the long stay. I decided to go with the Kaiserhof and did not regret the decision. The room was big enough, the aircon, shower, tv, fridge, safe all worked as they should. The decor in the room was fine, not over the top as can be the case. All reception staff that I had any interaction with were friendly and helpful. All in all I felt at home for the entire stay. You should consider This as a real option if visiting Bonn. The hotel is close to the local train station, and Bonn is a 5 min ride away. I would also say that Bad Godesberg is not a bad spot to be in its own right.
Booked the hotel on bookings.com website. It was advertised as 4-star hotel. Lobby area was run down and unclean. The room was very small. The radiator was broken and would not switch off. My stay was in June with outside temperature of 24 Celcius! The room was like an oven- intolerably hot. The pillow was filthy with strands of hair stuck on it (see photo). The bed sheet and pillow case were not changed overnight. No new towels provided the next day. I spoke with the receptionist regarding the radiator and he said there was nothing he could do about it. Very unhelpful. Overall appaling experience. Never staying there again.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in Bad Godesberg, Best Western Hotel Kaiserhof is within a 10-minute stroll of sights such as Kammerspiele and Kurfürstenbad. The 50 rooms at this 4-star hotel include minibars and TVs and guests can enjoy free breakfast. It's in central Bonn and also close to United Nations and Godesburg.
Free buffet breakfast is offered each morning.
All of Best Western Hotel Kaiserhof's 50 air-conditioned rooms provide minibars, free newspapers, and safes. TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include phones and desks.
At Best Western Hotel Kaiserhof, guests have access to a steam room, free WiFi in public areas, and express check-in. Self parking is available for EUR 9.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include express check-out and free newspapers.
Reviews from Trip Advisor
57% of guests recommend this hotelTotal of 103 reviews