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Smartline Bitez Garden Life Hotel - All Inclusive

3.0 out of 5.0

Recent guest reviews

We had booked into another hotel and we were changed at the last minute to the BItez Garden Life. I was apprehensive but we were nicely surprised. Food was good, and there are 3 pools including a quiet one which we liked. There was no entertainment as we were late in the season but it didn't deter us from enjoying. The only down side was the room, very small and was never cleaned properly. The floor was never swept and the bathroom was never cleaned, we had to twice ask for proper size sheets to put on the bed as they just layed a single sheet on the double bed. I know it was the end of the season, but the cleaning staff did let down what was a very nice holiday.

This is our 2nd visit to Bitez Garden Life and again it does not disappoint.From check in at 23:30 we had late dinner served to us which was very nice gesture from our friends Cevdet & Selman.We were meeting our Dutch friends Leon & Marleen from previous Turkish holidays and was nice to meet up again.The food here is of a very good standard much better than other hotels in Turkey I have visited.The beer is Tuborg and very nice.Cevdet has a very good team of staff & they all work well,very polite and always attend your needs.The rooms we have had on our two visits have been very nice and are cleaned well.The gardens are lovely and are kept well,with cleaning staff all working well to keep falling leaves,olives,etc swept up.The pools(3) are a bit cooler at this time but still nice to go in & cool down with temperatures in high 20’s.In general we would revisit here no problem,good food,good all round staff.Big thanks to Cevdet and Selman for an enjoyable holiday.

Returned for our fourth year running.We agreed with friends,Anne & Emily to meet again this year what a hoot.We had a great time yet again.Food was better than last year,friendly staff,clean rooms.Spoke to restaurant manager and raised small complaint,no rice pudding,5 minutes later he appeared with one,that is service and with a smile.Disappointed with entertainment,but coming to the end of the season,so we made our own.Met lots of lovely people which will remain friends.

This was our second holiday at the Bitez Garden Life and it did not disappoint. We were made to feel very welcome from booking in to checking out and we had the bonus of a late checkout (20 Euros). The hotel is about a 5 minute walk to the beautiful beach with stunning views. There are bars and restaurants and a small amount of tourist shops selling `original fake designer handbags`. All of the staff work very hard to give a good service, sometimes having to deal with rude (British) customers. The food was excellent every day, with a wide range of main meals, delicious salads and fresh fruit, and deserts The guys in the restaurant always had a big welcoming smile for us and kept the restaurant spotlessly clean. I will admit we did eat out on two occasions- `Full English` at the Sunset Bar ......delicious. The guys behind the bars were friendly and we did not experience any queues. I will never understand why Brits think that SHOUTING in English will mean the poor guy behind the bar will understand better lol . The comments about the staff not speaking English makes me wonder how many Brits bother to learn any Turkish before they go....It is Turkey not the UK. If you want English speaking staff, maybe you should go to Blackpool...... There wasn't any entertainment in the hotel (except for the Turkish Night on Saturday) but as we made many new friends - of all nationalities, and caught up with some old friends -we made our own entertainment....... Plus there are bars a short walk away from the hotel with live music. The gardens are well kept and are full of beautiful flowers, pomegranates , lemons and I think we saw some limes? There is the quiet pool if you fancy peace and quiet or the two main pools where there is music most of the day. The pools are well maintained and we did not have to fight over sun beds, there were plenty to go around. We treated ourselves to the Turkish Bath and then had a course of massages over the 10 days, and I totally recommend you try this out. Have to say I had the best massages ever this holiday. Only concerns here - the Spa could do with a spring clean...... We had a good room with a view of the front of the hotel which worried me to begin with in case it was noisy, but once the balcony door was closed we could not hear anything. The air conditioning was of course a godsend, even this late in the season. The room service was excellent to begin with but did deteriorate over the 10 days, but that said, we did have a good supply of fresh water and loo rolls...... The weather was AMAZING and we have returned to the UK bronzed and relaxed. So a BIG THANK YOU to all the staff and we will see you all again next September. x

(Very long review but worth the read trust me!) I am a 21 year old woman who was traveling with my mum. I visited the hotel from the 17th-24th of July on a last minute trip as we were in desperate need of a relaxing holiday after a stressful few months. I had expected that I would be treated as just another guest, as most hotel staff at other places I've been to seem to have approached me this way. What I did not expect, however, was to be welcomed into the hotel as though I was an old friend or a member of their family. All the staff were friendly and polite, so friendly in fact that I have even kept in contact with a good majority of them (Merhaba Adil, Musty, Eyup, Jimmy and Chef!) I have never been treated so well in my life, even in my own country. They treated me and my mum like genuine royalty, which really made our experience so much better. But what really made my trip were my knights in shining armour; Adil and Jimmy. I think it was about the third day of our trip, we were on the beach drinking with some friends we'd made and some bar staff from another bar/hotel. Jimmy (waited tables in the food hall, has since left the to pursue other options) came to the beach to meet us after work and have a drink with us. shortly after, he called Adil (Main bartender, make friends with him he's so funny) and he joined us too. It was at roughly about 1.30 AM we experienced a fairly substantial earthquake (I genuinely thought we were being bombed, that's how bad it was. All the lights went out on the beach and in the bars it was terrifying; and because we were literally right on the beach we got the worst of it) Honestly without Adil and Jimmy I don't know what I would have done. All they cared about was keeping us safe. They comforted us and calmed us down, then took us to a safe area and sat us down (obviously we weren't allowed back into the hotel for safety reasons) Adil never left my side all morning with the exception of going back to the hotel to bring back water, pillows and blankets to make us more comfortable. We had to sleep in the car park outside our hotel and again, Adil never left my side until we were able to go back inside. After this, I was allowed to help clean up the hotel as I was so thankful for everything the boys had done for us. From that night onwards we were inseparable and its all thanks to their bravery and caring nature. The aftermath of the earthquake was quite bad, but all the staff worked together to quickly clean everything up. The staff are honestly the best part of this hotel. If you are polite to them they will give you the earth. I will definitely be going back again next summer to see all my friends again. Also Adil makes the best cocktails! And if you have kids they will absolutely adore him. :) -Charlotte x Ps: As I am writing this Adil is on a video call to me and he's telling me to write "Adil is the best" as my whole review.

We checked into the hotel at early hours and no one was at help, none of the receptionist's spoke understandable English, so when we finally got the key card to the room we got pointed into the direction and to a map. The map was not readable and pathetic. We eventually got to the room and as soon as you opened the door all you could smell was sewers. The bathroom got flooded every time you used the shower, and the smell was horrendous. The pools were excellent and clean and plenty of sun beds to go round. There were also great outdoor games; table tennis, pool table etc... and the different services available was great, the only thing lacking in the daytime were activities. There were also a little gift/food shop witch was handy for sunscreen and gifts. the food was lovely but a bit repetitive but still good and staff were lovely but the room cleaners came at odd hours. The entertainment was pointless some nights because they only spoke Turkish so I felt left out because I spoke a different language but some nights were good. Me and my partner had an amazing time in turkey as the hotel is right next to the beach, lovely atmosphere and great hospitality would definitely come back to turkey all I would say is there should of been more spoken English in the hotel. Final words: hotel is in a lovely location with picturesque views everywhere you look.

We arrived in the early hours and check in was swift but then we were pointed in the direction of our room and left to find it which we couldnt so went back to reception where the guard who didnt speak english tried to help us and he couldnt find our room so left us sitting by the poolside until the receptionist came to our aid. The room was ok not very clean as there was rubbish behind the fridge and under the sink which i cleaned up, there was no bed for my daughter and the fridge wasnt working. We pointed out all the faults the next morning and give the staff their dues everything was rectified within 45 minutes. The food was ok but we had to eat out after a few days of being there as it was very repetative and my children simply didnt have a lot of choice. The entertainment wasnt great and therefore found it disappointing. Abdull and his team at the turkish baths were brilliant and as a family we thoroughly enjoyed all our treatments we had there. The place is beautiful and the staff freindly but they do need to up the standards a bit and cater for english people too All in all we had a good week but my first visit to turkey may also be my last.

Dirty, unfriendly advertisement miss leading. No wifi in rooms,rooms don't get cleaned including toilet bin,no fresh towels or toilet roll for days we was using our own tissues no fresh water,dirty plates left outside rooms with flies. no kids club, food all the same and they end serving before stated times. Mealtimes are awful everyone pushing and shoving there's no order,ended up eating out most nights and that's not what you want when paying all inclusive Everything for Turkish holiday people including entertainment they don't involve English at all. Other nationalities far and few between it's most definitely a holiday for the Turkish. I in general love holidaying in turkey I find the people lovely ,but here I was made to feel alienated. No English speaking staff and very rude!! Numerous complaints nothing was done just a hand in my face saying no English! On arrival we didn't have enough beds .... we still didn't by the end of our holiday. My family will most certainly not be returning and it's a real shame as the hotel and it's grounds are beautiful. You're hospitality let you down. Teach you staff some manners and make sure your rooms are cleaned daily!! Ps I didn't want to give 1 star!!!

We had a 10 day stay at Garden Life and the one really good thing I can say is the weather was fantastic. We are a couple nearing our sixties who just want plenty of sun, nice food and no hassle. I must point out that on average, daily I don't think there were more than fifty guests, which may be a reason for the comments I am about to write. The room was okay but we thought there was not enough storage space for clothes. The TV only had 2 English channels, BBC World News and CNN News. There were another 19 channels which appeared to give other nationalities a better choice than we had. Breakfast was okay if you liked Continental but was poor if you were looking for English choices. Every day for Dinner and Evening Meal the main selection of meat was Chicken, Turkey and Meatball (cooked in different styles each day).Usually accompanied with Chips/Potatoes/Roast Potatoes. On rare occasions we also got Lamb and Spaghetti Bolognese. Dessert were the small cakes we have had when on holiday in Egypt and Cyprus. Overall very disappointed with food as we were told to expect better quality than our previous holidays abroad. Because of lack of guests there was never problem with getting place by pool but have to say during our stay we only noticed area being cleaned once. We even cleaned away remnants of late night drinking rubbish from poolside one morning. Majority of staff were pleasant although I got impression some were on auto pilot. My wife booked to have pedicure and manicure from hotel spa for a very reasonable price and returned enthusing about the whole experience given by Abdul. My wife said her feet had never felt so good. Went down to beach twice at different times and days but disappointed with it. Would not recommend it. Overall we enjoyed the holiday because of the weather but for the first time with one of my reviews I have to say that we would not go back. Observation: I think the area is struggling because of the terrorism threat and that is why so few guests were there. Speaking to other travellers from different hotels they agreed that there were few guests, however if they want to attract more tourists from UK they must be pro active. More English speaking Channels, all staff able to use some English( Egyptians manage to converse in English Russian and German) and ensure cleaning is in place for all areas.

Just returned fron a 1 week stay at this hotel...really awful....would not recoment unless you are turkish !!!!...the staff do not understand english...the food was sh@t...thankfully we found the almera on the front which was a blessing.would not return there even if it was free !.

Bergamut Sok No 52 Bodrum Mugla

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Bitez, Smartline Bitez Garden Life Hotel - All Inclusive is within a few miles (5 km) of sights such as Bodrum Windmills and Oasis Mall. This 209-room, 3-star resort welcomes guests with 4 outdoor pools, 2 restaurants, and free in-room WiFi. Also close to this Bodrum resort are Bodrum Castle and Museum of Underwater Archaeology.


Dining

Free buffet breakfast is served each morning from 7:30 AM to 11 AM. This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

Smartline Bitez Garden Life Hotel - All Inclusive's 209 rooms are air-conditioned and provide balconies, refrigerators, and free bottled water. Guests can expect to find free WiFi and TVs with satellite channels. Hair dryers, phones, and desks are also available.


Property features

Guests staying at Smartline Bitez Garden Life Hotel - All Inclusive enjoy access to 4 outdoor pools, a children's pool, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. This all-inclusive resort also has a free kid's club.

Room options

Standard Room

King 1 | Twin 2 | Sleeps 3

Family Room

Full 1 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

67% of guests recommend this hotel

Total of 781 reviews