Divan Bodrum - Special Class5.0 out of 5.0
Recent guest reviews
Nice friendly staff to a quality brand however the main areas havent moved with the times and modernized very outdated decor, and on the beach the sunbeds are just too close to each other and the service is very slow.
This hotel lacks housekeeping. Terrible room service. We repeatedly told the front desk about the towels and still nothing was done. For the price I paid it should be better. It is shame. I asked for my money back but it looks like Amex has a no refund agreement with this hotel. Only in Turkey this happens
Divan hotel Bodrum..... I have not stayed this hotel while I was on holiday. But I did use their sun beds and often I have my lunch there. Divan hotel charges 175 Turkish lira per person to use their sun beds. Your tab stars from 175 lira if you spend less you still pay 175, if you over you have paid whatever is total. Food was very well prep and very tasty. Service was sometimes slow but intensive. Towels they supply. Therefore, you do not need to bring beach towels. My favorite lunch dish was; Quinoa Salad prep with avocado, rocket, red radish, toasted cashew nuts and fresh coriander. I will recommend divan if you stay in this area.
The hotel itself and the location is excellent. However, service of housekkeping, Pool area attendant, and beach jetti including the restaurant service at the beach was terrible, Need to train staff as they have a non-caring attitude towards guests and expect to be tipped every time. The room and front office staff were polite with the exception of the mandatory vale services which leaves you with no choice to hand your expensive car to a 20 year old boy. In the hotel business success is hidden in details and being hospitable. Just a few days ago the hotel was in a magazine with the CEO taking a picture with the Divan team.... I would advise the management to have regular mystry shopper program to be implemented in this establishment.
We had a quick escape from Istanbul based on a spot decision. I do not like Bodrum in summer (!) Lots of crowd and noise, traffic is tc. If I have to I go to Turkbuku. Because of less people, less traffic. This time we decided to stay in Divan Turkbuku. At the reception there were teo interns trying to welcome. They were not so experienced but very well educated and accompanied by a senior staff. We had a confusion for the reservation date but they were trying to sort it out. I don't know how but they informed (somehow) from the back office and a young lady came out and helped. We had a quick late late lunch at the beachfront. Rocket salad and fish&chips were outstanding like to waiters and waitress. They were smily and helpful and distant to give you the peace you would wish for. Thanks Divan, Thanks To the standard
We are fans of Divan Hotels and there is much to admire about the one in Golturkbuku. Unlike many luxury modern hotels this Divan hotel is small, comfortable and quiet where staff are attentive and the quality of food, rooms and service are of a high standard. The hotel was particularly quiet when we visited just before the season got properly going.. Except - the Divan Management had a 3 day conference whilst we were there, including the managing director of the whole Divan chain! Service was still fine.....but.....it is the one circumstance in which one might imagine guests being a little less of a concern than at other times. Certainly when the conference finished we felt we had the staff's whole attention back. The staff in dining areas were all excellent - too many to mention by name. Both Zeynep Buhut on reservations and Koray Anag on reception also provided us with service beyond the call of duty. Our faith in the Divan hotel chain was confirmed by our first visit to the one in Bodrum. If ever back in the area we will stay again
The Divan Hotel in Golturkbuku has already been chosen by Condé Nast as 'the most excellent, charming boutique hotel in Europe and Mediterranean.' Even in february it was charming and elegant with a burning fireplace in the Cafe where we had our breakfast. We expected serenity and we have found it there with charm and elegance. The front desk officer Mr. Ibrahim was very helpful and respectfully attentive. He even asked whether we would have like to have packed breakfast as we were leaving before breakfast began. We had a lovely spacious room with a pool and a sea view. It was warm enough and the bed was very comfortable. The bathroom was clean and we had plenty towels. The only missing utility was a kettle with tea and coffee in the room. Facilities like spa, sauna etc. were closed. As we did not expect such services it did not bother us. We had a nice walk by the sea. We enjoyed the blooming flowers and vivid nature surrounding the hotel. It was a lovely short break from our hectic, noisy, busy city life. The hotel is 40 min. drive away from the airport. You can get in an airport taxi which costs you 130 TL one way. In a peak season (mid june till mid september) room prices are really expensive. But out of that peak summer season we think it is affordable. We surely would like to come back again.
We stayed at the Divan for 6 nights at the end of September. I am not sure why some people refer to this hotel as being in Bodrum as its nearly an hours drive north of the city? On arrival at the hotel in a taxi the exterior of the hotel has a colonial feel to it. The reception area is large with a bar area which as our visit was late in the season was closed and very dark and not very welcoming, We were upgraded into a deluxe room on the ground floor near reception. The room was very nice and the bed was a huge! There was some fresh fruit and water in he room but this was not replenished during our stay. The bathroom is spacious with a big walk in shower double sinks etc. There was also a very good hairdryer in the wardrobe, bathrobes and slippers, plus a safe and fridge with mini bar. The hotel pool is lovely, very big and there are nice comfortable sun loungers and umbrellas. Towels are also available pool side. Now the description of the hotel does say it has its own private beach BUT what it doesn't tell you is that the beach is about two metres wide and the sand is always wet! I think young children would be disappointed. The is a sun bathing deck with step access into the sea, and the sea is lovely. The deck has loungers etc. Breakfast at the Divan is buffet style and there is plenty of choice and everything is nicely presented and very fresh. Also they serve breakfast until 11.30 am which for some is a bonus! The location of the hotel is ideal. Just a two minute stroll into the village where there is plenty of choice for restaurants. There are others hotels either side of the Divan but some were already closed for the season. We only had dinner at the hotel on our last night and as it was cooler they had patio heaters. The food was nice and not over priced. There is also a bar and area with table and chairs which I imagine in the peak season would be very popular. I must say having been to Turkey a lot I thought Golturkbuku was very expensive. It is mostly visited by Turkish people from Istanbul more than tourists. Just outside the hotel there are a couple of supermarkets where you can buy water and wine etc. TAKE YOUR OWN CORKSCREW. This area is very untidy with empty bottles all over the place. I would suggest the management try and rectify this as it doesn't make a good first impression an arrival at the hotel. Overall the Divan is very nice and I would recommend.
We had few lunches and dinner there. Overall, the service needs to improve its effectiveness. We had to wait long time to just get the drinks while some of the waiters were idle. The dinner was ok but one of our dishes was not what we asked for and really was not worth the money. We were offered deserts for the inconvenience. Apparently there was a misunderstanding between the waiter and the kitchen! The quality of food is good in terms of cleanness and often well served but is definitely more brasserie type dishes charged at restaurant prices! Overall it is not at the same levels of quality and effectiveness than Divan's in Istanbul.
My husband has to fly back to Istanbul today. I spent the entire day on the deck at the Beach Club. It was honestly heaven. Looked like I was sitting on a deck in St. Tropez. Later the music got a little lovely and I went to my room for a shower and to do a little reading. I then went down for dinner on the deck again. I had Fillet steak. It was probably the best steak I have every had. The owner came out to the deck to introduce himself. What a great team and spot. A rare find in this beautiful village. Thank you for making me feel so welcome and at home. I don't speak much Turkish and every one of the staff members made an effort to make me feel at home.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 97 reviews