tp holder too far to reach. rooms much smaller than most. no juice at breakfast bar. no hot water at all. was clean very firm matteress.
The pillows were cheap and uncomfortable. The bed was comfortable, the bedding was nice, and the room was clean. It exceeded expectations for the price. I would stay again.
very clean and comfortable room, and a good value for the price. The plastic covers on the mattresses made the beds a bit hot and uncomfortable. There was only one regular coffee and one decaf in the room—a bit stingy. Also the air conditioner was too noisy for proper sleep. For these reason we are unlikely to return. With that said, the staff were very friendly and quick and the room and lobby were extremely clean.
Property is clean, quiet…
I didn’t like the noise from the highway and you can hear noises from your neighbors and above floors. Not sound proof building.
Always a good place for my family to spend the night on way home from Florida to NY
Close to VA Tech. Rooms were spacious and well organized, with the queen beds divided by a bar area with a sink, fridge and a long countertop. It made getting ready in the morning with several people much easier. It also featured a desk and a separate 2-person table. We'll stay here again.
When we arrived no one came to help us for 20 minutes to check us in. Then when we got into the room there was hair in the shower and on the towels. Plus the toilet did not flush. The breakfast was disappointing. There were little Debbie pastries taken out of the original packaging and then individually wrapped in plastic wrap. The milk was expired in the fridge, so we ended up going out to have breakfast. Over all not a good experience.
Staff was friendly good value
Great location!
It was convenient and available.
Nice size room, good bed, pillows and bathroom.
Would absolutely recommend. We arrived earlier than check in and staff very accommodating. Nice clean room. Plenty of hot water. Just what we needed for 1 night. Very pleased!
The check in was non informational and quick, no mentioned water will be turned off by 10am each day. They did have signs everywhere but it would’ve been nice to get the information from them. Bathroom did not have any toiletries, during covid? Not even soap to wash hands? Housekeeping came thru, did not do beds or left toiletries again, I had to walk to front desk and ask for some, and inconvenience yes, the end of the world, no. The experience would probably been better had simple things as toiletries been present in the room.
Formerly Microtel, very nice for my family short stay
Poor staffing room hvac did not work. People sitting in cars for long periods of time just a little odd.
Perfect location.... friendly staff.. lots of shopping centers
Good grab and go breakfast. Friendly staff. Room was adequate
A peaceful clean room. The woman working the front desk was very kind. I am a single female traveler and have had both good and bad hotel experiences, and I’d happily stay at this hotel again on my next cross-country journey!!! 💕
SureStay Hotel by Best Western Christiansburg Blacksburg places you within a 10-minute drive of popular sights such as Virginia Tech University and Cassell Coliseum. This 86-room hotel has free in-room WiFi, free self parking, and a gym.
For your convenience, a continental breakfast is available for a fee.
Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
SureStay Hotel by Best Western Christiansburg Blacksburg features a gym, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. This smoke-free hotel also has a TV in a common area.
tp holder too far to reach. rooms much smaller than most. no juice at breakfast bar. no hot water at all. was clean very firm matteress.
The pillows were cheap and uncomfortable. The bed was comfortable, the bedding was nice, and the room was clean. It exceeded expectations for the price. I would stay again.
James, Thank you for having stayed with our hotel recently. We are currently working on replacing pillows that need to be as we come along them. Your experience helps us better serve all of our future guests.
very clean and comfortable room, and a good value for the price. The plastic covers on the mattresses made the beds a bit hot and uncomfortable. There was only one regular coffee and one decaf in the room—a bit stingy. Also the air conditioner was too noisy for proper sleep. For these reason we are unlikely to return. With that said, the staff were very friendly and quick and the room and lobby were extremely clean.
Property is clean, quiet…
I didn’t like the noise from the highway and you can hear noises from your neighbors and above floors. Not sound proof building.
Always a good place for my family to spend the night on way home from Florida to NY
Close to VA Tech. Rooms were spacious and well organized, with the queen beds divided by a bar area with a sink, fridge and a long countertop. It made getting ready in the morning with several people much easier. It also featured a desk and a separate 2-person table. We'll stay here again.
Hi Mindy - thank you for your review and for your comments. They are much appreciated! We appreciate doing business with you!
When we arrived no one came to help us for 20 minutes to check us in. Then when we got into the room there was hair in the shower and on the towels. Plus the toilet did not flush. The breakfast was disappointing. There were little Debbie pastries taken out of the original packaging and then individually wrapped in plastic wrap. The milk was expired in the fridge, so we ended up going out to have breakfast. Over all not a good experience.
Thank you for taking the time to write a review - it is appreciated. 5 minutes is the time limit that a front desk agent may be away from the desk. If you could kindly call the hotel and ask to speak to me, I would like to get more information from you so that I can fix this, please. I am flabbergasted by the lack of bathroom cleanliness as we tend to get compliments on our cleanliness a lot - after we talk and I get more information from you, I will be able to track down who cleaned the room prior to your arrival so that I can work with this person more closely to ensure guest satisfaction. Regarding the breakfast, they are not Little Debbie snacks - they are pinwheels that come in a case, and we have to individually wrap them. We also have cereal, oatmeal, bagels, burritos, pancake on a stick, 3 different breakfast/granola bars, 3 different fresh fruits, cream cheese, peanut butter, juice, milk, etc.... I apologize for the expired milk - I will re-educate my staff on watching for dates. Again, thank you for your review and your candid response.
Staff was friendly good value
Thanks for the great review - we appreciate it and we also appreciate your business! Looking forward to serving you in the future.
Great location!
Thank you for your review! We appreciate your business and hope to be of service to you again in the future.
Hi, Thanks for taking the time to respond to a survey about our hotel. Not sure if you noticed the refrigerator under the microwave at the Continental Breakfast, but there are two types of juice, both apple and orage available. I'm sorry the hot water was a problem. I understand from the repairman that it is the circulator and we will have that fixed. I do apologize, the water gets hot, but since the circulator isn't helping it, there is a longer waiting time for the hot water. Should you decide to stay with us again, I have made a note on your profile that you will get upgraded to a larger room. Safe Travels, wherever you journey!