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Recent guest reviews

Staff was professional and very friendly. Enjoyed my stay and will certainly be back in the future.

Beautifully restored 100 year old building in downtown Pulaski. Stayed 2 nights and room was spacious with the old world charm maintained in the room restoration with high ceilings and exposed brick walls and wood beams. Friendly staff and there was a nice restaurant on ground floor. Would definitely stay again if in the area.

Very nicely kept up! Excellent customer service and an awesome breakfast bar.

Nicest place in the area.

The style of the rooms

The property is beautiful and the hotel has a lot of character. The complimentary breakfast was good. The biggest issue with the hotel was the noise. There is no insulating property blocking noise from above you. You heard ever word as if the people above you was in the room with you. The hotel is also beside of an active railroad and the trains coming by blowing their horns as they go by woke us up throughout the night. The front desk had a hard time activating the key for the room. 3 out of the 4 keys we tried didn't work. While the hotel was beautiful and the staff was very friendly I don't think my wife and I will try staying there again.

Excellent hotel in such a small town. Great staff.

I knew when I walked in the door I had made the right choice to stay there. I love the 100 year old building, the exposed brick and beams!! There was a warm "home" feeling walking in. The reception was friendly and alert. Most hotels I stay at the person behind the counter looks like they dread working there. Not at Jackson Park Inn, Moe and Karen were there to greet us at 11:00pm with smiles on their faces. They engaged in conversation and made us genuinely feel welcome. Our check in was quick, they gave us the rundown on breakfast and dinner. It was great!! We stayed on the second floor and had a King Size room. My wife loved the room when we walked in and told me "Good Choice Honey!". The "Raw Loft" feel is something I really appreciate. 11 foot ceilings and wood accoutrements are a unique look in a hotel room. It was more like a studio apartment than a hotel room. Our bath area had a double sink, and closed off commode / shower area. The flat panel TV was installed with a very "clean" look. The bureau of drawers was real wood, the microwave, refrigerator and safe were neatly tucked away. If you didn't open the doors and drawers you'd never know they were there. The Kuerig coffee maker was there with Dunkin' Doughnuts pods. Breakfast was different delicious every day! The dinner offerings were wonderful and reasonably priced. I can't say enough good about this place! The Jackson Park Inn is a one of a kind place! I highly recommend!!

The hotel is nicely adapted from a historic building with exposed brick walls and massive wood beams.

Unique cool property . love it!!

Though the property is newer and has great potential, the lack cleanliness was a big problem. Carpets and towels were stained, and the room looked like it had never been dusted. It was a holiday weekend and the hotel restaurant and bar (the only ones around) closed Sunday evening and all Monday.

Only complaint I had on the hotel was the bathroom door. It was VERY squeaky, VERY loud. Not good when there’s other people in the room and you have to go to the bathroom at night.

The problem I have is, My confirmation stated $89.00 and JPI charged me the standard rate of $99.00? Thanks

We thoroughly enjoyed our stay. The King Suite is amazing and definitely worth the extra $15. Lots of 5 star touches at a 3 star price!

Excelente lugar, muy acogedor, limpio y buena atencion.

1st Street NW Pulaski VA

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Jefferson National Forest, Jackson Park Inn, Ascend Hotel Collection is within 3 miles (5 km) of LewisGale Hospital Pulaski. This 32-room, 3-star hotel has conveniences like free in-room WiFi, free self parking, and a conference center.


Dining

Free buffet breakfast is served each morning from 7:00 AM to 10:00 AM. Sit down for a leisurely bite to eat at the onsite fine-dining restaurant, or enjoy a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe.


Rooms

Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

Jackson Park Inn, Ascend Hotel Collection features free WiFi in public areas, meeting rooms, and a conference center. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include free newspapers, laundry facilities, and a vending machine.

Room options

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking (Upgrade)

1 King Bed | Sleeps 3

Suite, 2 Double Beds, Non Smoking (Upgrade)

2 Double Beds | Sleeps 5

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Jackson Park Inn, Ascend Hotel Collection

Everyone (10) Couples (3) Family (4)
5
Business Business

Staff was professional and very friendly. Enjoyed my stay and will certainly be back in the future.

By , from Spotsylvania on Dec 6, 2022

Review comment responded on Dec 16, 2022

Dear Stacy, Thank you for taking the time to do the survey. We are happy that you enjoyed your stay and look forward to seeing you again soon. I hope you have a Merry Christmas! Sincere thanks, Wendy

5
Family

Beautifully restored 100 year old building in downtown Pulaski. Stayed 2 nights and room was spacious with the old world charm maintained in the room restoration with high ceilings and exposed brick walls and wood beams. Friendly staff and there was a nice restaurant on ground floor. Would definitely stay again if in the area.

By on Dec 2, 2022

Review comment responded on Dec 16, 2022

Dear Alan, Thank you so much for sharing your thoughts on your recent stay with us. We are happy that you enjoyed it and look forward to seeing you again soon. Merry Christmas, Wendy

5
Everyone

By on Nov 9, 2022

5
Everyone

Very nicely kept up! Excellent customer service and an awesome breakfast bar.

By on Sep 13, 2022

Review comment responded on Sep 17, 2022

Thank you for the positive review. We are so happy that you enjoyed your stay and hope to see you again soon. Sincere thanks, Wendy

4
Family

Nicest place in the area.

By on Aug 7, 2022

Review comment responded on Aug 22, 2022

Thank you for the review. We hope to see you again soon. Sincere thanks, Wendy

5
Partner Couples

The style of the rooms

By on Apr 30, 2022

Review comment responded on Apr 30, 2022

Thank you for the 5 stars! We are so happy that you enjoyed your stay! Sincere thanks, Wendy

3
Partner Couples

The property is beautiful and the hotel has a lot of character. The complimentary breakfast was good. The biggest issue with the hotel was the noise. There is no insulating property blocking noise from above you. You heard ever word as if the people above you was in the room with you. The hotel is also beside of an active railroad and the trains coming by blowing their horns as they go by woke us up throughout the night. The front desk had a hard time activating the key for the room. 3 out of the 4 keys we tried didn't work. While the hotel was beautiful and the staff was very friendly I don't think my wife and I will try staying there again.

By on Apr 16, 2022

Review comment responded on Apr 17, 2022

Good morning Joshua, thank you for taking the time to leave us a review. We appreciate all guest feeedback and use it to make improvements to better serve our guests. We are currently in the process of adding additional soundproofing insulation as well other construction to ensure a more peaceful stay for our guests. We hope that you will give us another chance in the future. Sincere thanks, Wendy

5
Family with small children

Excellent hotel in such a small town. Great staff.

By on Apr 10, 2022

Review comment responded on Apr 11, 2022

Good morning Rahul, thanks for the kind review. We appreciate your feedback and hope to see you again soon. Sincere thanks, Wendy

5
Family

I knew when I walked in the door I had made the right choice to stay there. I love the 100 year old building, the exposed brick and beams!! There was a warm "home" feeling walking in. The reception was friendly and alert. Most hotels I stay at the person behind the counter looks like they dread working there. Not at Jackson Park Inn, Moe and Karen were there to greet us at 11:00pm with smiles on their faces. They engaged in conversation and made us genuinely feel welcome. Our check in was quick, they gave us the rundown on breakfast and dinner. It was great!! We stayed on the second floor and had a King Size room. My wife loved the room when we walked in and told me "Good Choice Honey!". The "Raw Loft" feel is something I really appreciate. 11 foot ceilings and wood accoutrements are a unique look in a hotel room. It was more like a studio apartment than a hotel room. Our bath area had a double sink, and closed off commode / shower area. The flat panel TV was installed with a very "clean" look. The bureau of drawers was real wood, the microwave, refrigerator and safe were neatly tucked away. If you didn't open the doors and drawers you'd never know they were there. The Kuerig coffee maker was there with Dunkin' Doughnuts pods. Breakfast was different delicious every day! The dinner offerings were wonderful and reasonably priced. I can't say enough good about this place! The Jackson Park Inn is a one of a kind place! I highly recommend!!

By on Apr 6, 2022

Review comment responded on Apr 11, 2022

Good morning Mr. Kitterman. Thank you for taking the time to leave such kind words! It is so good to hear that you and your wife enjoyed your stay with us! Moe and Karen are amazing. We strive to make every guest feel welcome, wanted, and respected. As Moe always says, "If you love what you do, then you'll never work a day in your life". We hope to see you again soon. Sincere thanks, Wendy

5
Everyone

The hotel is nicely adapted from a historic building with exposed brick walls and massive wood beams.

By on Jan 17, 2022

Review comment responded on Jan 17, 2022

Thank you so much for the nice review. I am happy that you enjoyed your stay, and hope to see you again soon. Sincere thanks, Wendy

Jackson Park Inn, Ascend Hotel Collection

68 1st Street NW, Pulaski, VA 24301
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