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Novotel Wolverhampton

3.0 out of 5.0

Recent guest reviews

Recently returned from a trip to the Novotel at the weekend. We were given s family room on the second floor. The second we opened the door you were hit with the smell of smoke. On using the toilet it didn't flush properly and when it did the smell was unbearable (room 219). We had to leave the windows open. On our first evening we stayed in the hotel we ordered 2 glasses of wine and a coke it came to £17.40! We ate in the restaurant there was 6 of us in total. Everyone was served their meals together apart from myself I had to wait another 5 minutes. No explanation given even though my meal was the same as someone else. The only conclusion could be that she misheard me when taking the order. After our evening meal we sat in the hotel lobby. The gentleman on the reception desk was talking to a delivery driver who had pizzas he told him that he could not ring the rooms for guests who had ordered. After about 5 minutes we had been to the bar and ordered another round of drinks two double vodkas and Coke £22.50. Whilst waiting for our drinks an almighty disturbance began with a Pizza Hut delivery driver and the reception team. To a point where I began to feel quite on edge. It was quite racial and abusive to a point where threats were being made. The huge family sat next to us were there for a wedding so ordered quite a lot of food in. The reception again refused to let him serve the customers in the reception area. My point being this could have been avoided if you lower your prices in the bar and in the restaurant. Your food is good but the prices you charge are extortionate. Your rooms are nice but things like smelling of smoke etc shouldn't be there. The hotel is near to bus and rail stations it can be quite noises on the weekend we could hear music and shouting till about 5am Sunday morning. We went into the centre on Saturday to meet with friends and family it was only a 5-7 minutes walk. There is a sainsburys just over the foot bridge at the back of the hotel if you need anything. Next time we come to Wolves I think we will opt for another hotel I'm disappointed in Novotel for poor quality in the hotel right down to toilet paper but charging ridiculous prices!

Arrived at this hotel on the 12th August, for a tribute festival at West park. There were 6 of us all together. The room was lovely we stayed in the superior room, very big clean and spacious. nice touch was the mini fridge in the room, handy to chill our wine! shame they charge £2.50 for the water we didn't realise till it was too late. but never mind. All in all had a lovely stay here, so close to the city centre with lots of food places. Convenient and very pleasantly surprised with this hotel.

Its about time the carpet was steam cleaned in the room that we stayed in. The toilet bowl had not been cleaned thoroughly for some time. While i appreciate the need for recycling and re using and reducing waste the toilet must be clean. The cleaning staff were friendly but obviously not engaged to clean the toilets as they should be cleaned.

This is the 2nd time we have stayed at this hotel, room was lovely, spotlessly clean , the only down fall was the coffee/tea/ milk container hadn't been re filled after the last people had left, but not a problem as soon as I had mentioned it, it was done, cannot say anything about breakfast as we did not have breakfast in the hotel, we had dinner on the fri evening as it was late when we got there, it was really nice but a bit expensive, we ate out in the sunbeam by the train station a lot less money & as good as ( sorry Novotel but your food is quite expensive) , we booked through accor & on their web site (not Novotel web) it states pay movies available in the bedroom but that is incorrect there is no pay movie channel available, this hotel is perfect for shopping etc only 5/10 min walk into the city centre we love it here, will be returning end of sept.

From the outside it doesn't look amazing but it doesn't look bad which is where it fools you. Inside the carpets are very worn, there are stale smoke smells down many corridors and a lot of loud guests. I had to stay overnight for work in the city and when I got back in at 2am and was granted access to the building again, I realised that this hotel is where a lot of homeless and addicts stay which is why it's a bit grim. This was confirmed by me seeing people smoking drugs and swapping little bags in the car park. This didn't make me feel safe at all. I slept okay, and the food options were decent, but I won't be staying again.

I stayed for 6 nights I superior room. The room was spacey with a shower & tub with separate toilet. It was clean & the service was excellent. The location is very close to city center & Wolverhampton station which was very convenient. Front fest staff were friendly & helpful. The breakfast was average but more than enough. Money value was excellent. I will stay there again if I will visit in the future.

Would highly recommend! Only stayed one night on business and it was lovely. The staff were great and hotel itself is of very night standard. The dining facilities were also great (both dinner and breakfast).

Very happy with our stay and would recommend hotel, front desk staff very friendly and welcoming. Couple minor issues with our dinner order in restaurant but food was of good standard. A little mix up with timing of order and starter did not come before mains. No big deal as it was quickly rectified, we enjoyed out meal. Room was very clean and comfortable. Location was easy to find and parking onsite was welcome

Having run training programmes out of this venue for 3 months I cannot recommend it enough. The team were welcoming and flexible for our needs. Great space and wonderful catering ensured our participants had a great experience too.

My husband and i stayed here for one night, the room was spacious and clean with everything you could ask for , bed was comfortable , shower was powerful and plenty of hot water ☺ they also provide a small fridge which is great as we always take extra milk with us , there was a hairdryer and an ironing board also in the room , food and service was excellent and breakfast was delicious definitely stay here again

Union Street Wolverhampton England

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour front desk

Novotel Wolverhampton places you within a 10-minute stroll of Wolverhampton Grand Theatre and Wolverhampton Art Gallery. This 132-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. It's in central Mander Centre and also a short walk from University of Wolverhampton and Wolverhampton Civic Hall.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


Rooms

Novotel Wolverhampton's 132 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. 26-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.


Property features

Novotel Wolverhampton features an outdoor tennis court, an indoor tennis court, and free WiFi in public areas. Self parking is available for GBP 3.00 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include 7 meeting rooms, conference space, and express check-in.

Room options

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 917 reviews