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Comfort Inn Birmingham

3.0 out of 5.0

Recent guest reviews

The Comfort Inn is cheap and cheerful. It's a no frills hotel that doesn't pretend to be. It's centrally located, ideal for new street train station and anywhere in the town center. The rooms are a little dated but for fit for purpose. The lift is amusing. It was not my first time staying here. Ita always allowed me a nice nights sleep. I don't think the queen will be booking in anytime soon but I may well do again!

£50 to stay one night- pretty basic and that reflects the hotel. Old fashioned like others have mentioned, bedrooms are bleak and walls are very thin- so thin that I can currently hear staff talking in the staff cupboard opposite. In a great walking distance so just dumping our stuff and exploring!

We stayed here for a weekend as Travel Lodge was more expensive and this place looked promising. Staff very friendly, good location with a car park 5 minute walk away (staff give you discount on parking). Has a very retro lift with a manually opening/closing door which was cool. The room itself had a fairly decent sized TV and comfy beds, as well as hangers provided for clothes. Bathroom was clean and shower gel, hand gel and a hair dryer are all provided. One criticism is that the view was terrible. Two large windows in the room but they face a brick wall so not much natural light can get in. Probably worth asking for a room with a street view if possible? Didn't drink at the bar or have the food, but we did see a pool table in the bar if you fancy a few games with some drinks. The maid did a good job cleaning the room, overall a good nights sleep and painless check in/check out. Excellent location, walking distance to the Bull Ring and Broad St for a night out.

At £125 for a Tuesday night this wasn’t the most expensive option but was also far from the cheapest. The only positive being the location literally across the road from the station but not in the nicer part of town. The room was very small though as I was on my own this didn’t bother me. Would struggle with two people though. The whole place is just very run down and in need of some TLC. The lift was out of order when I arrived but was working the next day. A very tiny lift that I had no intention of getting into anyway so had to walk up eight flights of stairs to my room on the fourth floor- I had asked to be as high as possible to be fair. As another review suggested the door at the very top of the stairs is an accident waiting to happen as it’s right on top of the stairs with no landing in between. There was a bad smell coming out of the plug holes in both the sink and the bath along with the overflow for the sink - perhaps the drains could do with a clean? The windows were poor at cutting out noise from the street below though this wasn’t too noisy in the night. I would avoid if possible.

Very dark rooms in a hotel which took me back to the70's. Also an horrendous noise from a church, apparently under the hotel ??Sunday morning which disrupted my sleep-in on my weekend travel. Pleasant staff though :)

Stayed here as at £30 it was slightly more than a taxi home. It was clean and tidy with friendly staff and surprisingly quiet due to the great central location.the only minor point was that the cold water wasn't cold- the longer the tap run the warmer it got so take bottled water.

It isn't The Ritz, but the rooms are clean with comfy beds and it's in a great location. Birmingham New Street station is across the road and there's a 24 hour shop round the corner. The only downside was the concierge behind the desk looked like he wanted to kill himself, but in fairness we did check in at 2am. He also told us we were on the 4th floor when it turned out we were on the 1st floor, but again it was 2am. All in all I would happily stay here again.

Great price and location, it is literally in the town centre. Staffs are really friendly and professional. Bathroom has a decent size bath tape, it is very relaxing after a full day wondering around town. Looking forward to come back again:)

The Good: Friendly staff. Free WiFi. Excellent location (1 min walk to Birmingham New Street). Room and bathroom pretty nice! Very very cheap!! The Bad: The TV remote was broken (though could operate via the TV). The lift was scary and smelt bad (not too much of a hassle to use the stairs unless you have bags). Overall I was really happy with my stay for the price. To give it anything other than a perfect score would just be mean! Would stay again!

If you look In the dictionary then this is what will appear under the word 'basic'. Shower - ok pressure and temperature although the shower curtain wraps round you in a way would not fit anyone larger than average Room is pretty clean so no fault there. Bed is like a camp bed at scout camp and pillow is obviously army surplus. Hard and uncomfortable - pillow and mattress of nightmares The worst thing is the heat. It's boiling. I asked for a fan which they gave me and didn't work. I saw a girl in the lobby who said she had 'lived' at the hotel for a month and it was crazy hot 24/7 and when she opened the window she got mosquitoes all over her - nice It's cheap but spend an extra £10 or £20 and go somewhere half decent. You can't expect the ritz but you should also expect better than what you get. Would definitely not stay here again

Station Street Birmingham England

Hotel highlights

  • Walking distance to Alexandra Theatre and Arcadian Centre
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour front desk

Comfort Inn Birmingham places you next to Alexandra Theatre and within a 5-minute walk of other popular sights like Arcadian Centre. The 40 rooms at this 3-star hotel include coffee makers, TVs, and Select Comfort beds. Centrally located in Birmingham, the hotel is also a short walk from Bullring Shopping Centre and International Convention Centre.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. For your convenience, breakfast is available for a fee.


All 40 individually decorated rooms provide coffee makers, free newspapers, and phones. TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers, and Select Comfort beds with premium bedding ensure a restful night. Rooms also include desks.

Property features

Comfort Inn Birmingham features free WiFi in public areas, 2 meeting rooms, and express check-in. Offsite parking is offered for a fee. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. This hotel also has express check-out.

Room options

Standard Double Room

Full 1 | Sleeps 2

Standard Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Standard Room, 3 Single Beds, Non Smoking

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

36% of guests recommend this hotel

Total of 519 reviews