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Comfort Inn Birmingham

3.0 out of 5.0

Recent guest reviews

Very dark rooms in a hotel which took me back to the70's. Also an horrendous noise from a church, apparently under the hotel ??Sunday morning which disrupted my sleep-in on my weekend travel. Pleasant staff though :)

Stayed here as at £30 it was slightly more than a taxi home. It was clean and tidy with friendly staff and surprisingly quiet due to the great central location.the only minor point was that the cold water wasn't cold- the longer the tap run the warmer it got so take bottled water.

It isn't The Ritz, but the rooms are clean with comfy beds and it's in a great location. Birmingham New Street station is across the road and there's a 24 hour shop round the corner. The only downside was the concierge behind the desk looked like he wanted to kill himself, but in fairness we did check in at 2am. He also told us we were on the 4th floor when it turned out we were on the 1st floor, but again it was 2am. All in all I would happily stay here again.

Great price and location, it is literally in the town centre. Staffs are really friendly and professional. Bathroom has a decent size bath tape, it is very relaxing after a full day wondering around town. Looking forward to come back again:)

The Good: Friendly staff. Free WiFi. Excellent location (1 min walk to Birmingham New Street). Room and bathroom pretty nice! Very very cheap!! The Bad: The TV remote was broken (though could operate via the TV). The lift was scary and smelt bad (not too much of a hassle to use the stairs unless you have bags). Overall I was really happy with my stay for the price. To give it anything other than a perfect score would just be mean! Would stay again!

If you look In the dictionary then this is what will appear under the word 'basic'. Shower - ok pressure and temperature although the shower curtain wraps round you in a way would not fit anyone larger than average Room is pretty clean so no fault there. Bed is like a camp bed at scout camp and pillow is obviously army surplus. Hard and uncomfortable - pillow and mattress of nightmares The worst thing is the heat. It's boiling. I asked for a fan which they gave me and didn't work. I saw a girl in the lobby who said she had 'lived' at the hotel for a month and it was crazy hot 24/7 and when she opened the window she got mosquitoes all over her - nice It's cheap but spend an extra £10 or £20 and go somewhere half decent. You can't expect the ritz but you should also expect better than what you get. Would definitely not stay here again

Stayed here for 2 nights whilst working at the holiday Inn down the road for the nebdn room absolutely boiling hot no heating on so why I don't know but each time I walked in to my room it was scorching even with window open very poor pressure on shower polite staff very outdated and rooms need a make over bedding was left hanging over the bannisters etc in the public areas not hidden from view at all! Very unsafe step/drop on level 4 which was where I was free envelope and paper was left in room but no pen! And the electrical items seriously need testing as they were all due ages ago going by the stickers on things! Not enough milk sachets left as normal ok for what you pay for I didn't come to Birmingham for glamour I came to work so not an issue it was somewhere to sleep !! But otherwise would I come here again? No but for work I would convenient an very close to new street station

I stayed here for one night to attend a conference at the ICC, which is about 15 mins walk away. I chose it because I was arriving quite late at night and it is right next to the station. It's pretty basic and some of the furnishings are old and could do with replacing - like the ripped curtains in the room and the glass shelf falling off the wall in the bathroom. But it was very clean, pretty comfortable and quiet, with nice friendly reception staff. Because it is in the shadow of nearby tall buildings, it was also reasonably cool on a hot night, which I later found out had not been the case in some of the more luxurious glass boxes my fellow delegates stayed in. The wifi was unusably poor but there was a reasonable 4G signal which I used instead. It wasn't cheap for such a basic hotel, but I guess that's down to supply, demand and dynamic pricing. Absolutely fine for a one night business stay at the right price but careful if it's a special occasion - not likely to impress the other half for a wedding anniversary treat.

Cannot fault location or the most reasonable pricing. You get what you have pay for so don't expect 'The Ritz' - however it is clean and tidy, friendly and efficient staff and represents great value - and what a wacky lift !! Some good restaurants conveniently close and you can virtually fall out of New Street into their reception.

We stayed in the Comfort Inn as we were on a stag weekend. It was one of the cheapest places to stay in the centre at £75 per night for two of us. The staff were helpful and welcoming. The room was on but there were damp stains on the ceiling tiles and it all looked a bit worn. Bathroom was ok but the bath was chipped. The shower worked and was good. There was a TV and coffee making facilities. Overall it was ok for a lads night out.

Room options

Standard Double Room

Full 1 | Sleeps 2

Standard Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Standard Room, 3 Single Beds, Non Smoking

Twin 3 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

36% of guests recommend this hotel

Total of 515 reviews