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Recent guest reviews

Cigarette lighter in the supposedly clean bedding on my 1st night. Breakfast area late due to “training” issues. $140/night....no thanks.

Great place to lodge very clean & nice location close to gh

Great place. Bathroom cleaning was sub par. Lots of previous clients hair all over shower. Other than that, it was great.

Good great couldn’t be any better would stay again forsure

The Staff was amazing. Couldn’t of asked for a better experience.

I was traveling with my husband's remains and was very concerned about leaving anything in the vehicle. I felt better after their security was explained to me. The room was very comfortable. Although we left too early partake of the breakfast or take out breakfast, the desk clerk turned on the juice machine so I could take a cup of juice with me.

We came up to Birmingham for a funeral. The room was very clean and comfortable, the ladies at the check-in desk were very helpful with information about the area, and we enjoyed our stay there.

Room looked newly renovated except for the carpet. The room had a smokey/mildew smell even though it was a non smoking room. Continental breakfast was very good and staff was very helpful.

Room was suppose to by non smoking, but it has a cigarette smell

Have used it as a stopover during travel on two occassions. A little tricky to find in the dark, just look for the signs. Arrived at around 11pm and desk clerk was nowhere to be found. Waited with another Customer for about 15 min and eventually had to start talking LOUDLY to get someone to come out from the back to register us. But everyone was friendly so no big deal. Again, perfect for an over night stay and then move on.

Used as an overnight stop. Great service. Friendly.

This Best Western was very clean and new. Our room was very clean and the space in it was well laid out. The road leading to the hotel is at the bottom of a hill, and is not visible from where you get off the interstate. The sign for the drive is not lit, which makes it hard to see in the evening. We were very happy with the hotel, and will definitely stay there again.

My stay at the Best Western Gardendale was a very good experience. The Staff was very friendly, the Room comfortable and clean, and the hotel was onvenient to shopping. I would definitely recommend this hotel to my friends.

The location met our needs, however, we were not prepared for how noisy it was with it's close proximity to the interstate. Running the a/c on high helped to drown out the noise and allow a good night's sleep. The room appeared to be recently remodeled and was plenty large enough with a sitting area and desk.

Thompson St Gardendale AL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Outdoor pool

Best Western Gardendale places you within a 15-minute drive of popular attractions such as Birmingham Jefferson Convention Complex and University of Alabama-Birmingham. This hotel has 29 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free full breakfast is included with your stay and awaits you each morning.


Rooms

All of Best Western Gardendale's 29 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.


Property features

At Best Western Gardendale, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a meeting room, a business center, and a seasonal outdoor pool.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Bathtub

2 Double Beds | Sleeps 4

Standard Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for Best Western Gardendale

Everyone (8) Couples (1) Business (4) Family (1) Other (1) Friends (1)
3
Family Business Business

Cigarette lighter in the supposedly clean bedding on my 1st night. Breakfast area late due to “training” issues. $140/night....no thanks.

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

Not real sure what you are talking about breakfast late because of training did you report this to management yes we did have a new breakfast lady but the desk clerk may have started late getting breakfast done either way I am sorry this was a problem. Hope you will stay with us again and give us another chance

3
Everyone

By on Mar 2, 2021

Review comment responded on Mar 14, 2021

Thank you for your feedback We hope to see you soon

5
Everyone

By on Jun 19, 2020

Review comment responded on Jun 22, 2020

Thank you for your feedback. Hope to see you soon

5
Everyone

Great place to lodge very clean & nice location close to gh

By on May 11, 2019

Review comment responded on May 12, 2019

Thank you for your feedback. We hope o see you soon.

4
Everyone

Great place. Bathroom cleaning was sub par. Lots of previous clients hair all over shower. Other than that, it was great.

By , from Memphis on Nov 19, 2018

Review comment responded on Nov 19, 2018

Thank you for your feedback. I will get my girls for this we do all we can to make our hotel the clean and thank you for letting us know this was a problem. Hope to see you soon

4
Everyone

Good great couldn’t be any better would stay again forsure

By on Sep 2, 2018

Review comment responded on Sep 2, 2018

Thank you for your feedback. I am glad you had a great stay we look forward to seeing you again soon

4

nice hotel tucked away

Everyone

The Staff was amazing. Couldn’t of asked for a better experience.

By , from Canton on Jan 29, 2018

Review comment responded on Jan 29, 2018

Thank you for your feedback. I think my staff is amazing also. Hope to see you soon and sorry you were here under the bad situation hope you will come back under better situation

5

especially liked security

Everyone

I was traveling with my husband's remains and was very concerned about leaving anything in the vehicle. I felt better after their security was explained to me. The room was very comfortable. Although we left too early partake of the breakfast or take out breakfast, the desk clerk turned on the juice machine so I could take a cup of juice with me.

By , from Charleston SC on May 2, 2017

Review comment responded on May 6, 2017

First of all let me start by saying I am so sorry for your lost. We do have wonderful security. Next time ask for for an apple or banana, we will be happy to provide you with one. Thank you for staying at Best Western Gardendale

5

nice hotel - convenient to everything we needed.

Everyone

We came up to Birmingham for a funeral. The room was very clean and comfortable, the ladies at the check-in desk were very helpful with information about the area, and we enjoyed our stay there.

By , from Pensacola, Fl on Apr 11, 2016

Review comment responded on Oct 3, 2016

Thank you for staying at Best Western Gardendale

3

average

Friends

Room looked newly renovated except for the carpet. The room had a smokey/mildew smell even though it was a non smoking room. Continental breakfast was very good and staff was very helpful.

By on Oct 8, 2015

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