Angsana Bintan5.0 out of 5.0
Recent guest reviews
We arrive Friday at 11am and leave Sunday 4pm. + Nice location, 15 mins from the ferry, beautiful beach, clean and clear water. All facilities are well mainteained (swimming pool, activities room). A big "bravo" for the fitness center ! Small but very well equipped + The room are big and clean. The water provided everyday + The staff is lovely, smiling and professional. + Spa is amazing + Good continental breakfast +/- Restaurants (2 inside the resort) serve very good food, but a bit over-price. (Count 30 SGD per person per meal or 50 SGD if you drink alcohol ) - Check-in issue with wrong room (requested twin bed but get queen instead, have to wait another hour to be able to settle). Also, check-in at 15:30 is really too late, it should be 1pm maximum. - Package activities to be clearly explain while booking. We have been asked to pay for Golf equipment while our understanding if that we have a golf package include in our booking. In reality it it not the case, you just get access to the field for "free". This situation have been fairly handle by Sandro, the general manager, acting very professionally for a win-win consensus. Thanks to him. - Careful not to over-sell activities. People are here to relax first. Over 3 resort i have done in Bintan, this is the best. Raphael
Had a 3D2N stay over the weekend. There were ample activities and choice of food cuisines, although they were quite expensive so we took a two-way trip on the second day to a nearby area called Pujasera for food and to buy some snacks from the minimart. The staff were very accommodative to our requests and friendly. Special mentions to Mr Benny, who is always full of energy and never fails to engage us positively apart from recommending us activities. Credits to Mr Sandro for his professional service and care (especially after the resort overlooked the arrangements for my girlfriend's birthday I requested). Nevertheless, our overall experience for the trip was positive.
We were here for 2 nights stay. Food quality was poor and not worth the price. The restaurants are not air-conditioned and full of flies. Cleanliness of the tables and chairs are also lacking. There were crumbs and bits of food everytime we are in Lotus restaurant. The saving grace of this place is the staff who are friendly and nice. The check out process took 30mins and we had a ferry to catch and lunch to eat. Somebody should have warned us that check out is so inefficient! Some suggestions for the hotel: (1) there should be cold water at the reception as there is no aircon and very hot; (2) the games room which is at the rooftop should be air conditioned because it is like a super sauna up there. (3) there should be info about footwear for the fishing experience. Everyone expect to be taken in a boat but it was walking over super slippery rocks to the local fishing village and dipping ourselves in the water for more than an hr. So wearing slippers is dangerous for the climbing especially if you are not used to flip flops. I know this is a eco resort but if u want to keep it non-air conditioned at least change all the ceiling fans because they are very old and not good at circulation (even though they are KDK fans). One of the fans in the games room is spoilt and the fan in our bedroom is spoilt too.
We had a problem identifying the correct place to catch the ferry to as it was not called Bintan but Bandar Bentan Telani This meant we had to pay for a taxi from Bintan resort which was very inconvenient and time wasting
We stayed there for a weekend and thoroughly enjoyed the food, service and courteous staff. The resort is by a very beautiful beach and there is absolutely no need to step out of the place for any activity including water sports. Slightly overpriced for a small island. But if you are looking forward to just relax by the sun, sea and sand with less crowd around, then this is the place to be!
Did a 2D1N at Angsana with my partner. We did a 60mins massage and it was one of the best. They sure didn't disappoint, definitely worth the rave reviews. Please go for it if you're ever staying here. The dinner was at Pantai grill which was a BBQ buffet. Food was alright, nothing fantastic but for the price we're paying, I would say it was way overpriced. It was nice to get away from the city and chill our weekends at the beach. I may come back again, only for the spa!
Beautiful beaches, good restaurant, lovely staff (especially Hendra at reception). We thoroughly enjoyed our few days on Bintan at the Angsana Resort and would love to return. We would have liked longer to try the spa but the pool was very nice.
We were in Bintan Angsana over the Ramadan long weekend, and had a wonderful stay! There were many positives, enough at least to not mind too much a few points where things could be improved. We loved the room and the balcony, and the view of the pool and beach beyond. Ask for a room with a view, for that would make a difference. Although we arrived early on a busy long weekend, we initially got a room with hardly any view. But helpful and very professional Hendran at the front desk understood the point I made about arriving early, to get a good room on first come first serve basis, and searched and found us a better view room. Thank you Hendran! The pool is nice, but the beach is just awesome! It is clean, not crowded at all, just a pristine stretch of fine sands. Ocean was mild and fortunately the weather those three days was awesome! The food at Angsana is good, but pricey. It is a Bintan thing! While other places you'd get plenty of other eating options just outside the resort or on the beach, here one is captive customers of a sort. With no other eating options nearby, the resort keeps the prices high and gets away with it. Every night that weekend they either had a BBQ on the beach, or some sort of a eat outside buffet kind of scene. The ambience is nice (on the beach), but organization is a bit haphazard. And again, the fare is fine, but not worth the price they charge. Also that night because all staff is busy at the buffet, the usual restaurant is not open, so even if you're in the mood for a light snack, you've to buy the buffet at that price to get a snack. We did go to neighboring Banyan Tree restaurants, which are exceptional, and the good part is since banyan tree is a sister concern you get the free golf cart to take you across (although from the back you can also walk it) The staff at the hotel deserve every word of praise given here, they are committed to providing the very best service. Every one of them are good and try hard! The Spa at Angsana is extra ordinary! Well worth the price, but be aware to book early in your stay, they get sold out quickly.
We stayed for six nights and really enjoyed our time. As a family of four I would highly recommend the Island Family Suite which was like the size of a small holiday apartment with two large bedrooms two bathrooms and dining lounge plus huge deck and walking straight to the pool. The rooms were spotless and cleaned twice per day. The service of staff was excellent for whatever we needed - whether it be pool staff attending, or Francesca in kids club or the consistently good staff in Lotus Cafe. The food was above our expectations. Yes it is very expensive however it's a captive market and we just accepted that given quality was so good. Great range of kids meals to have as well as good pizzas. The pool area is so large it never feels busy. The pool is great for kids of all ages as us various depths. The beach was so well maintained every morning and the water was nice and clean and warm to swim in. The beach was lovely to go for a walk along. It's fair to say a big development is being built next door however this didn't affect our stay and staff were very open about it. It's also fair to say the resort is ageing and needs upgrading however it appears to be underway. The age didn't impact the cleanliness or even our stay - it just felt a bit older. Again more like a holiday house type of feel. The breakfast was a good spread of Mostly Asian but also good western options. It had an egg station, juice station and noodle bar to create your own breakfast. The dinners at Lotus were high quality and great variety of food. I enjoyed a spa treatment which was wonderful. Very professionally run and the service was great. My kids enjoyed some time playing in kids club. They also loved feeding the baby turtles. To finish - Angsana is a great option for families. If you aren't too fussy on the age of the hotel I would certainly recommend it.
lots of small children, very loud at the pool, works in progress next to the hotel rooms should become a new face, especially the bath rooms very friendly staff good Food in the Lotus Restaurant Nice Breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Private beach
Located in Lagoi, Angsana Bintan is 6.5 mi (10.4 km) from Ria Bintan Golf Club. This 113-room, 5-star resort has a private beach, a full-service spa, and 2 restaurants. Changi Museum is also 31.5 mi (50.7 km) away.
This resort is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.
All 113 air-conditioned rooms provide balconies, free minibar items, and coffee makers. Guests can expect free WiFi and cable TV. Bathrooms have hair dryers, free toiletries, and slippers. Free bottled water, ceiling fans, and safes are also available.
Guests of Angsana Bintan have access to a private beach, a full-service spa, and an outdoor pool. Transportation is made easy with a free ferry terminal shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this beach resort include a fitness center, free WiFi in public areas, and 3 meeting rooms.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 1563 reviews