Magnuson Hotel Ocean Springs
2.0 out of 5.0
2.9
out of 5
Average Guest Review
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Recent guest reviews
Drove up, saw a tiny pool in the front door that was green with algae. Had a 25 min check in with only one other person in front of me. Then finally get my room key and go to the door and the door handle is falling off the door. Go in and the rooms furniture is beat up like a dump. The carpet wreaked of pet urine. Pure disgusting. Did not stay. Ended up driving home at midnight.
Stayed for two days. Internet wasn't working. They said they were working on it. At checkout 2 days later, still no internet. Very small pool. Breakfast was skimpy and not very tasty.
We decided to stay at this hotel because there was nothing else available in our budget. The staff was nice, but still seemed a little unorganized. I probably won't stay there again. The room was supposed to be a non smoking room I found an empty carton of cigarettes and the room smelt nothing but the smoke. For the price we paid for the room I was expecting something a little nicer.
When we got to the hotel I booked a room with a jacuzzi tub they told me they didn't have one in the room but by the pool. That was a bummer but I could deal with that. Went up to the room and it had a odor and was very hot, turned on the ac and sprayed the room with perfume. Went had dinner to give the room time to cool off when we got back it still had the odor. Tried to connect to the WiFi and couldn't even find the network, walked to the front desk and the girl tells me that the router might not reach to my room. My wife then wants a refund at this point they didn't give us any problem with that but the girl had to call the owner like 5 times for him to answer because she didn't know of she could refund my money.
The reviews said this place was ok but they are not. The room was not vacuumed at all, there was a hole at the top of the door that let bugs in, the bathroom had a dead roach under the sink, the toilet did not work for 2 days out of the 3 days of our stay, there was no internet at all, hair on the table and a stain on the chair. The front desk did not answer the phone until the day of checkout so we had to find a housekeeper to give us a plunger since there was no maintenance person to call. The check in staff was really nice and so were the housekeepers, that is the only that saved our stay. I will not be returning to this hotel. It has so much potential but it is not working right now.
Good location, breakfast, and pretty lean. Shower wasn't very hot, and wifi didn't work.
No lworking lock on door....20 min wait for hotwater...furnishings water damaged or falling apart....only positive was no visible bugs ...other then that one of the worst places I have ever stayed
No temperature control in the room was a bit of a problem. It was too cold and no apparent method for turning up the heat. Otherwise it was just fine.
it was "OK" motel for the price. no complaint. Willing to stay again
Supposed to be non smoking room, but room smelled like smoke. Cable T.V. had channels 2-11 that worked- 2 CBS, 1 NBC, 2 public broadcasting, 4 infomercial, and 1 RTV. When I told the service desk person, he apologized and said he would send me a letter. Not a good experience.
The ice machine were broken. There is no internet service and for the price there should be. Over all I will not stay at a Quality Inn again.
Good place to stay for a night while in transit. Friendly staff. Very clean room. Good breakfast selection. No internet.
We visited some of the casinos in Biloxi. Mostley drove around the town Was there to see the improvements that have been made since the hurricane.
Just OK ,
I like all staff give good information and also clean with convenience for laundry, with good parking. Just love its.
the location was convenient, but the accommodations were not updated- beady sheets, broken door,and scruffy walls.
Nice hotel, nice people but hotel is getting older and not being kept up. Rooms showing wear and dirt. Newer hotels are opening up in the immediate location that would be cleaner.
Was a good location -- not too far from casinos.
We went to the outlet malls and to the beach while there. this location was great for this because it was halfway in between so we could shop then come back to the hotel and change and go to the beach or the casino. It was a good experience overall. it was noisy at night though.
I am highly disappointed, This hotel was rated as a 4.1, not nearly a two. The room had a smell that was so bad that it was almost imposible to sleep in it. The pool area is about the size of two jacuzies put together. Service was ok! Location was easy to find and accessable to most places.
Guest reviews for Magnuson Hotel Ocean Springs
awful. smells like urine, staff very in organiz an
Everyone
Drove up, saw a tiny pool in the front door that was green with algae. Had a 25 min check in with only one other person in front of me. Then finally get my room key and go to the door and the door handle is falling off the door. Go in and the rooms furniture is beat up like a dump. The carpet wreaked of pet urine. Pure disgusting. Did not stay. Ended up driving home at midnight.
disappointment
Couples
Stayed for two days. Internet wasn't working. They said they were working on it. At checkout 2 days later, still no internet. Very small pool. Breakfast was skimpy and not very tasty.
fourth of july getaway
Couples
We decided to stay at this hotel because there was nothing else available in our budget. The staff was nice, but still seemed a little unorganized. I probably won't stay there again. The room was supposed to be a non smoking room I found an empty carton of cigarettes and the room smelt nothing but the smoke. For the price we paid for the room I was expecting something a little nicer.
not what you think!!!
Couples
When we got to the hotel I booked a room with a jacuzzi tub they told me they didn't have one in the room but by the pool. That was a bummer but I could deal with that. Went up to the room and it had a odor and was very hot, turned on the ac and sprayed the room with perfume. Went had dinner to give the room time to cool off when we got back it still had the odor. Tried to connect to the WiFi and couldn't even find the network, walked to the front desk and the girl tells me that the router might not reach to my room. My wife then wants a refund at this point they didn't give us any problem with that but the girl had to call the owner like 5 times for him to answer because she didn't know of she could refund my money.
not that good
Couples
The reviews said this place was ok but they are not. The room was not vacuumed at all, there was a hole at the top of the door that let bugs in, the bathroom had a dead roach under the sink, the toilet did not work for 2 days out of the 3 days of our stay, there was no internet at all, hair on the table and a stain on the chair. The front desk did not answer the phone until the day of checkout so we had to find a housekeeper to give us a plunger since there was no maintenance person to call. The check in staff was really nice and so were the housekeepers, that is the only that saved our stay. I will not be returning to this hotel. It has so much potential but it is not working right now.
okay for a short stay while passing through
Singles
Good location, breakfast, and pretty lean. Shower wasn't very hot, and wifi didn't work.
disgusting
BusinessTravelers
No lworking lock on door....20 min wait for hotwater...furnishings water damaged or falling apart....only positive was no visible bugs ...other then that one of the worst places I have ever stayed
quality inn ocean springs
BusinessTravelers
No temperature control in the room was a bit of a problem. It was too cold and no apparent method for turning up the heat. Otherwise it was just fine.
fair
Couples
it was "OK" motel for the price. no complaint. Willing to stay again
not worth the price
Families
Supposed to be non smoking room, but room smelled like smoke. Cable T.V. had channels 2-11 that worked- 2 CBS, 1 NBC, 2 public broadcasting, 4 infomercial, and 1 RTV. When I told the service desk person, he apologized and said he would send me a letter. Not a good experience.
