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Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape

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Interior
3 bedrooms, iron/ironing board, free WiFi, bed sheets
Outdoor dining
Exterior
3 bedrooms, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Entire home

3 bedrooms3 bathroomsSleeps 71821 sq ft

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Outdoor Space

Explore the area

View in a map
Big Sky, MT
  • Place, Ousel Falls Park
    ‪17 min walk‬
  • Place, Big Sky Town Center
    ‪2 min drive‬
  • Place, Big Sky Resort
    ‪11 min drive‬

Room options

About the neighborhood

Big Sky

This vacation home places you next to Gallatin National Forest and within a mile (2 km) of Ousel Falls Park. The vacation home includes a kitchen, a fireplace, and a patio.
View more Vacation Homes in Big SkyOpens in a new window

What's nearby

  • Ousel Falls Park - 17 min walk - 0.9 miles
  • Big Sky Town Center - 2 min drive - 0.9 miles
  • Big Sky Golf Course - 5 min drive - 2.0 miles
  • Big Sky Community Park - 6 min drive - 2.9 miles
  • Big Sky Resort - 11 min drive - 6.9 miles

Getting around

  • Bozeman Yellowstone Intl. Airport (BZN) - 58 min drive

Restaurants

  • ‪Everett's 8800 - ‬30 min drive
  • ‪Scissorbills Saloon - ‬13 min drive
  • ‪The Clubhouse At Yellowstone Club - ‬19 min drive
  • ‪Westward Social - ‬13 min drive
  • ‪Tips Up - ‬3 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape

Our spacious and nicely appointed Firelight Escape with a private hot tub offers the perfect Big Sky escape! The living area features a wood burning fireplace with open concept living. All 3 bedrooms feature ensuite bathrooms and the townhouse is complimented by a one-car garage and washer and dryer. The private hot tub offers the ultimate comfort after a fun day of adventuring in Big Sky. Whether you're off skiing in the winter or hiking in the summer, hop in the hot tub when you get home and relax. The rustic decor throughout this home gives guests an authentic Montana experience!

In the winter, Big Sky Resort offers “The Biggest Skiing in America” for experts, kids, and everyone in between with 5,800 skiable acres, 4,350 feet vertical drop, and average annual snowfall of 400+ inches. It's not just downhill that is superb, cross-country skiers are invited to the historic Lone Mountain Ranch, voted #1 Nordic Ski Resort in North America with over 85 kilometers of groomed trails through the wilderness. There are endless other winter activities including Yellowstone National Park, snowmobiling, snowshoeing, dog sledding, ice fishing or a relaxing day at the spa.

In the summer, you are just minutes from exceptional fly fishing, river rafting, golfing, hiking, mountain biking, horseback riding, ziplining and more. Plus, the West entrance of Yellowstone National Park is only about 45 minutes away while following the historic HWY 191 along the scenic Gallatin River. Don't miss the free concerts, farmer's markets, and weekly special events throughout the summer!

Your Montana Starts Here!

Key Residence Features:
Wood Fireplace | Private Hot Tub

View And Location:
Mountain View | 6.8 miles to Big Sky Resort Base Area | Minutes from Big Sky Resort with amazing views of Lone Peak | .9 miles to Big Sky Town Center | 52 miles to West Yellowstone Entrance

Bedroom Configuration:
Bedroom 1: King-Sized Bed | Upper Level
Bedroom 2: Queen-Sized Bed and Twin-Sized Bed | Upper Level
Bedroom 3: King-Sized Bed | Main Level
Additional Sleeping: Sofa Bed

Bathroom Configuration:
Bathroom 1: Double Vanity | Combo Tub/Shower | Toilet | Upper Level
Bathroom 2: Single Vanity | Combo Tub/Shower | Toilet | Upper Level
Bathroom 3: Single Vanity | Combo Tub/Shower | Toilet | Main Level

Kitchen Amenities and Supplies:
Standard Coffee Machine | Toaster | Blender | Crockpot | Bakeware | Tea Kettle | Cooking Utensils | Basic Spices | Dishwasher | Microwave | Electric Range | Fridge | Freezer

Dining:
Table for 6 people | 3 Bar Seats in Kitchen

What We Provide:
Stay Montana provides a complimentary starter kit of amenities to make your stay more comfortable
Linens: Sheets | Pillows | Blankets | Comforters | Body Towels | Hand Towels | Hot Tub Towels
Hygiene: 1 individual travel sized Bee Kind by Gilchrist & Soames soap, shampoo and conditioner per bathroom
Household: 2 rolls of toilet paper per bathroom | 2 extra trash bags per can
Kitchen: Salt and Pepper | 2 rolls of paper towels | 10 dishwasher tablets | 1 bottle liquid dish soap | 1 Sponge
Laundry: 10 laundry detergent pods

Inside Amenities :
Wood Fireplace (wood will be provided) | Washer and Dryer

Air Conditioning:
Please note, most homes in Montana do not have air conditioning. We encourage guests to open the windows at night to enjoy cooler evening temperatures and close them during the day (including curtains/blinds) to keep the cool air in. For your safety, please only open windows when you are present in the property. Additionally, most homes will have fans located in the bedroom closets

Outdoor Amenities:
Gas Grill | Private Hot Tub | Patio | One-Car Attached Garage

Parking & Shuttle Schedule:
Please note that parking is available for two cars per unit. We are not responsible for any changes or disruptions to the shuttle schedule, as it is subject to change without prior notice and is outside of our control. For the most up-to-date information, please refer to the Skyline Shuttle website.
​​​​​​​
Activities:
Summer: Festivals | Fishing | Fly Fishing | Golf | Hiking | Kayaking | Mountain Biking | Rafting | Rock Climbing | Swimming | Boating | Scenic Drives | Sightseeing | Shopping | Dining
Winter: Cross Country Skiing | Downhill/Alpine Skiing | Ice Skating | Sledding/Tubing | Snowboarding | Snowmobiling | Snowshoeing | Shopping | Dining

Communications:
Wireless Internet (WIFI) - speeds cannot be guaranteed based upon weather or usage in the area | Cable/Satellite TV

Safety:
Carbon monoxide detector | Smoke alarms | Fire extinguisher

Included Services:
Linens Provided | On-Call Maintenance | Concierge | 24-hour Emergency Line

Policies:
No smoking | No pets allowed | Additional taxes and fees may apply | Minimum Age Requirement - 18 Years old | Required Vacation Rental Agreement to be signed by guest prior to arrival | No outside Fires during Fire Season on any outdoor fire pit | Mid-stay clean required every 36 days if booking long term
The vacation home is heated and features a kitchen, 3 bathrooms, and a patio. There's space to spread out with 3 bedrooms and a dining area. Guests can enjoy a TV and stay connected with free WiFi. Other standard amenities include a washing machine, a fireplace, and a coffee maker. Housekeeping is available on request.

Similar properties

Skiing
Huntley Lodge at Big Sky Resort
Big Sky Mountain Village
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 837 reviews
$185 nightly
The price is $207
Jun 29 - Jun 30
Total with taxes and fees
Huntley Lodge at Big Sky Resort

Property amenities

Ski

  • Cross-country skiing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot tub

Internet

  • Available in the house: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster

Bedrooms

  • 3 bedrooms
  • Bedsheets provided

Bathroom

  • 3 bathrooms
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area

Entertainment

  • TV with cable/satellite channels

Outdoor areas

  • Firepit
  • Gas grill
  • Patio

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board

Location highlights

  • In the mountains
  • Near a hospital

Things to do

  • Birdwatching nearby
  • Ecotours nearby
  • Fishing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Water tubing nearby
  • Wildlife walks nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Housekeeping (on request)
  • Property located in a resort
  • Unit size: 1,821 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions
Information provided by the property may be translated using automated translation tools

Rules

Required Vacation Rental Agreement needs to be electronically signed 24 hours after reservation has been made.

Pets

  • This property doesn't allow pets

Children and extra beds

Children allowed: ages 0-17

Events

No events allowed

Smoking

Smoking is not permitted

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.

Property is also known as

Firelight Escape - Private Hot Tub Condo
Firelight Escape - Private Hot Tub Big Sky
Firelight Escape - Private Hot Tub Condo Big Sky
Firelight Escape Private Hot Tub Winter Shuttle!
Firelight Escape With Private Hot Tub Winter Shuttle!
Firelight Escape With Private Hot Tub on Free Shuttle Route!
420681

Frequently asked questions

What's there to see within easy reach of this vacation home?

This vacation home is located in Big Sky, just steps from Gallatin National Forest. You'll also find Big Sky Town Center and Gallatin River within a short drive.

Is there parking available at Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape?

Yes, there is a garage.

Is this vacation home next to a casino?

No, this vacation home is not connected to a casino.

Is there an indoor pool at this vacation home?

No, this vacation home doesn't have an indoor pool; however, there is a hot tub.

What do couples enjoy most about Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape?

Couples staying at this vacation home will appreciate amenities like a fireplace and a kitchen as well as a hot tub.

Are there hot tubs at Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape?

No, this vacation home doesn't have a spa tub.

Does this vacation home offer breakfast?

No, this vacation home doesn't offer breakfast.

Does this vacation home allow pets to stay for free?

No, pets aren't allowed at this vacation home.

Are there connecting rooms at Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape?

No, this vacation home doesn't feature connecting guestrooms.

Are there rooms with balconies at Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape?

Yes, every house at Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape comes with a patio and some offer mountain views.

Home w/private hot tub & fireplace close to Big Sky Resort & Town Center - Firelight Escape Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 24 reviews
Rating 8 - Good. 2 out of 24 reviews
Rating 6 - Okay. 6 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

8.6/10

Cleanliness

Reviews

Verified

10/10 Excellent

Eric M.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Great house, loved the hot tub. Beautiful neighborhood. The management company was very attentive and accommodating of our needs.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Steve S.

Liked: Cleanliness, check-in, communication, location, listing accuracy
Amazing communication. Exactly as described. Couldn’t ask for a smoother and more pleasant experience. Highly recommend!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Bill B.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Easy and convenient

Everything was as advertised and communication was easy
Stayed 15 nights in Jul 2025
Verified

10/10 Excellent

Steve C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good Place

Very close to everything, hot tub was perfect. small bathrooms only complaint. Would stay here again.
Stayed 6 nights in Feb 2023
Verified

10/10 Excellent

Susan P.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Great place!

This place was perfect for our Thanksgiving stay at Big Sky! Bathrooms in every bedroom, hot tub, cozy wood-burning fireplace. We loved it.
Stayed 5 nights in Nov 2020
Verified

10/10 Excellent

Paul R.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Guys Ski Trip

Great location and perfect size for 5 adults. Could have held more. It was great to have a wood burning fireplace and hot tub after a day of skiing.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Katrina G.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Plenty of Room

Very nice, clean property. The bedrooms were large and each one had an attached bathroom. Plenty of seating in the property for our group to sit and visit. Patio set was nice to sit outside and enjoy the weather. Kitchen set up worked well for family meals.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Steve M.

Liked: Check-in, location, listing accuracy

February Ski week 2024

When we arrived at condo it smelt like old fried hamburgers garbage was left in garage. Last two days mud room smelt like dead animal. Hot tub was not working from Wednesday -Friday. Service came out for tub on Friday filled tub was working but it was too cold to use. Also, hot water tank did not keep up.
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Bonnie K.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Nice and spacious place for our family. A perfect location.

It was perfect for our famiily of six senior adults. I needed a place that had 3 bedrooms and 3 bathrooms with one of the bedrooms to be on the main level with no stairs. Just a few things that should be addressed: -The hot tub never got over 72 degrees. The weather turned to be rainy, so, we never used it. -The room trap leaks from the upstairs room down the wall at he corner of the downstairs room and the backyard sliders. -There was a light bulb that was out, which shined over the bottom part of the stairs. My husband missed the last step which blends right into the floor and fell. Fortunately he was not hurt.
Stayed 7 nights in Jun 2022
Verified

6/10 Okay

Arlene M.

Liked: Check-in, communication, location
Disliked: Cleanliness

Very basic, needs TLC stat!

This unit needs some TLC. The furniture is comfy. The beds were very nice. The basic housekeeping is fine, but bring EVERYTHING. Extra washcloths (there won't be one per person), TP, tissues, trash bags, batteries for smoke detectors, lightbulbs, food storage, maybe even spoons if you have a full house. Pay attention to the phrase "full kitchen" vs "fully equipped kitchen". If you want 4 burners on the stove keep looking. "basic spices" means salt and pepper. None of the bedroom blinds are functional. We got ours closed, but they were missing so many slats there was a foot or so open. The living room blinds were ready to fall off so we just didn't touch them. Do not bring a big SUV. You'll be encouraged to use the garage and there's so much crap in there you have to let everyone out before you pull in. If you only have one car this won't be an issue, but we had kids coming in throughout the week so we needed our driveway. Luckily there's a big ladder in the garage for changing the smoke detector battery, which expired in 2017, so it's a miracle it only started chirping in 2020. The upstairs smoke detector was utterly disconnected. If overall cleanliness bothers you keep looking. If you can overlook a filthy ceiling fan and general lack of deep cleaning you'll be fine. Like I said, basic housekeeping was fine, decent towels and sheets. So, if you want comfortable furniture and not much else you'll be fine.
Stayed 7 nights in Sep 2020
Verified

4/10 Poor

Johannes R.

Liked: Check-in, location, listing accuracy

Smokey smell and mold

The house was nice but it had an extremely strong smoke odor in every room that wouldn’t get out. Also the shower curtain and shower head in the master bed room were very moldy and the towels were old and crispy. I called about that and nothing happened. Very disappointing. I would not stay here again and would not recommend it
Stayed 4 nights in Jun 2022
Verified

10/10 Excellent

Lisa P.

Liked: Cleanliness, check-in, location, listing accuracy

Very comfortable

This home is beautiful and was very spacious for 6 people. The Jacuzzi was awesome and views spectacular all around. We loved Big Sky Montana!!
Stayed 6 nights in Aug 2021
Verified

6/10 Okay

Tony B.

Liked: Check-in, listing accuracy

Average condo but needs some repairs

It's the small things that really matter. I reached out to management for correction. I'm on vacation so if they need to fix stuff just do it I don't need to be there. Got a call back which I returned by leaving a message to enter condo and fix while gone, no follow up. Range & Frig lights both out, ceiling fan too loud to operate, toilet roll holders in 2nd floor baths falling off the wall, sliding door looked like it had not been cleaned in a year and had to "lock it" with a stick, no latch. All little stuff but for what I paid I would have expected no issues.....
Stayed 7 nights in Jul 2021
Verified

4/10 Poor

Verified traveler

Liked: Location
Disliked: Cleanliness, communication

Needs Attention to Detail

Overall, we enjoyed our stay in Big Sky. This property has a great location, it has a nice layout for couples vacationing together, with each bedroom having its own bath. We enjoyed the wood burning fireplace and appreciated the wood that was supplied. This unit needs some attention to detail; small details go a long way with me, and these are things that should be routine maintenance & cleaning- light bulbs out in each bedroom with no replacements in the house, remotes not working due to dead batteries, shower curtains torn and/or moldy, sliding door in first floor bedroom left slightly ajar letting cold air in and upon trying to close, finding that the lock is not working. Also noted were ceiling fans in living room covered with dust/ dirt and dirty dishes put away in cabinets. Trash was left in the garage by previous occupants. One of the biggest issues was the noise coming from the adjoining condo at all hours of the night. The first night there was a domestic dispute that went on from about 11PM to 3AM, keeping the occupants of the upstairs rooms awake. The second and third night of our stay, loud music played from the adjoining condo from about 11pm to 2-3AM. The management company leaves a tablet in the unit for renters to communicate with them through a chat feature, but after two days, left two messages with no response, I called on the third morning to talk to someone. I described all the issues above as well as the trash left behind in the garage, as I didn't want to be charged for the removal of someone else's trash. The nice woman on the phone said they would send someone over to fix the lights, look at the door and remove the trash. Since they didn't manage the unit next door, the only thing they could do was report it to the HOA as a noise violation. We were out when someone arrived to address the issues, but basically all they did was change light bulb in the bedroom and leave some spares. My husband ended up fixing the lock on the sliding door himself. The leftover trash was not removed from the garage. Basically one response came back on the tablet that didn't address anything else and told us they couldn't do anythinq about the noise. I would not rent a properly managed by Stay Montana again based on this experience.
Verified

8/10 Good

Kate M.

Liked: Cleanliness, communication, location, listing accuracy

Large, comfortable, and convenient

This is a beautiful VRBO- one of the nicest and largest my family and I have stayed in. It’s conveniently located in a neighborhood, right in the town of Big Sky, about fifteen minutes from the ski resort. The BBQ and hot tub worked well and were great amenities. Although large, the property stays very warm and is not hard to heat. The kitchen was well stocked with cookware and dishes although paper towels, placemats, trash bags, and napkins were not provided. Items were requested but not delivered so make sure to bring your own. Upon arrival, the door code did not work. It was promptly reset with a phone call to management, however this was an ongoing issue with our stay, and we had to call management repeatedly to get let into the building. This can be easily remedied and should not dissuade from anyone renting the property. Management was nice and professional. Keep in mind that this is a duplex, and we did have to ask our neighbors to keep it down on multiple occasions since we could hear their music late into the evening. However, the size and comfort of the property made it a good choice for our week in Big Sky.
Stayed 6 nights in Feb 2021
Verified

6/10 Okay

Douglas R.

Liked: Check-in, listing accuracy
Disliked: Communication

It was very cold. There were no garbage bags.

Average
Stayed 6 nights in Feb 2021
Verified

6/10 Okay

Ryan S.

Liked: Cleanliness, check-in, communication, location

Great Home but misleading shuttle

This home is clearly great for proximity to big sky, but does require driving to the resort. The listing boasts a free shuttle, but the shuttle does not run until 10am, which is too late for many skiers. It was also completely booked for the entirety of the weekend we were there when we called on a Thursday. Otherwise the property is good and has a nice hot tub. Bring extra towels though, we had to do laundry multiple times because there were not enough.
Stayed 4 nights in Jan 2021
Verified

2/10 Terrible

Rimas G.

Disliked: Cleanliness, check-in, communication

ABSOLUTE WORST PROPERTY MANAGEMENT COMPANY.

From the beginning our trip we had issues. Our check in instructions didn’t provide the correct door code and the garage lock box did not have key. We discovered that our back door did not lock and this was super concerning for us as we had lots of valuables there as well as not feeling secure. Jane Duncan from maintenance failed to schedule the maintenance guy and the customer service team lied every single day about getting the maintenance guy there. They extend the lie throughout our whole stay to the point of where the locks was still left broken when we left. The unit was not properly left for us as there was no toilet paper, garbage bags, and paper towels there. If you are considering renting a property that is managed by Stay Montana, I’d recommend looking elsewhere. They are terrible and won’t help with any of your requests.
Stayed 7 nights in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, check-in, communication, location, listing accuracy

Loved the bathroom for every bedroom!

We were 3 adult couples on vacation. The place was great - we made our own breakfast every morning, enjoyed the hot tub in the evenings, especially liked having a bathroom in every bedroom. We did our laundry before we headed home, parked in the garage just in case it stormed. Walking distance to Ousell Falls.
Stayed 3 nights in Jul 2020
Verified

10/10 Excellent

ruby r.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Perfect Stay

The property was amazing! It was clean and had enough space for two families of 4 to have personal areas.
Stayed 6 nights in Jul 2020
Verified

8/10 Good

Kurt M.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Good solid choice for location and amenities

Property is as presented. Very comfortable and everything worked as expected.
Stayed 8 nights in Mar 2020
Verified

10/10 Excellent

David C.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Ski trip

Great mountain, great place!
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Jane S.

Liked: Cleanliness, check-in, location, listing accuracy

TV/communications need work

This is a nice clean unit in a good location. Our big frustration was that every TV in the unit worked differently. And we had no instructions on how to get to cable, Netflix, Amazon, YouTube etc., which was different on each TV. Calls to rental office produced no info. A “manager” was sent over, but he didn’t know much either. Provided tablet was no help. This is easy to solve, but mgt co didn’t seem inclined to do so.
Stayed 5 nights in Feb 2020
Verified

10/10 Excellent

Brandon J W.

Liked: Cleanliness, check-in, communication, location, listing accuracy

Firelight Stay

We were very pleased with the property. We made a mistake on out check out date, and the Property Manager was very helpful and gracious enough to find a new place for us to stay!