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Recent guest reviews

Overall it is very nice place, but first three nights it was impossible to sleep. They had extremely loud music till 4 am.

Perfectly centrally located, especially for history buffs. The U Bahn is across the street which connects you to all public transportation. The Westin is a beautiful hotel, very clean and rooms serviced promptly. The only negative was the price of the food though it was of high quality

Nice clean room with helpful staff. Location was perfect for exploring Berlin. Note to other travelers, skip 30€ breakfast.

Great location. Great service. Nice room. Large bathroom. Had room overlooking courtyard, nice view.

best thing is its location. hotel is clean, staff is nice.

Great location! Was able to check in early which was great!

Great hotel in a nice central location in Berlin. Waking distance to many restaurants, museums, and concert venues.

The best location, close to the main attractions.very good service and nice rooms

They booked me into the wrong room type, giving me 2 twin beds instead of the queen that I was confirmed for. They then told me there were no queen rooms available. Also, the showers were awful (mine had a shower head that insisted upon turning on its own to shoot water out of the tub - there was no shower curtain, just a tiny glass wall near the shower head which utterly failed to contain it). The room was sweltering and wouldn’t cool down no matter how I adjusted the thermostat unless I opened the window, whereupon it quickly became freezing.

Friedrichstr. 158-164 Berlin BE

Hotel highlights

  • Walking distance to Friedrichstrasse and Gendarmenmarkt
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Mitte, The Westin Grand, Berlin is next to popular attractions like Friedrichstrasse and Komische Oper Berlin. This 5-star hotel has 400 rooms and welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

All 400 soundproofed rooms feature coffee makers, laptop-compatible safes, and phones. LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. In-room massages are available, and rooms also include desks.


Property features

Guests staying at The Westin Grand, Berlin enjoy access to a full-service spa, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for EUR 32 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Superior Room, 1 Double Bed, Non Smoking, City View

1 Double Bed | Sleeps 3

Superior Room, 1 King Bed, Non Smoking, City View

1 King Bed | Sleeps 3

Deluxe Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Deluxe Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Guest reviews for The Westin Grand, Berlin

Everyone (6) Couples (3) Family (3)
3
Family Family with small children Business Business

Overall it is very nice place, but first three nights it was impossible to sleep. They had extremely loud music till 4 am.

By on Dec 22, 2019

Review comment responded on Dec 30, 2019

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. The Westin Grand Berlin-Team, Andrea W.

4
Family Friends

Perfectly centrally located, especially for history buffs. The U Bahn is across the street which connects you to all public transportation. The Westin is a beautiful hotel, very clean and rooms serviced promptly. The only negative was the price of the food though it was of high quality

By on Oct 30, 2019

Review comment responded on Nov 1, 2019

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Westin Grand Berlin-Team, Andrea W.

4
Partner Couples

Nice clean room with helpful staff. Location was perfect for exploring Berlin. Note to other travelers, skip 30€ breakfast.

By , from Atlanta on Aug 12, 2019

Review comment responded on Sep 4, 2019

Dear Ashley, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

5
Partner Couples

Great location. Great service. Nice room. Large bathroom. Had room overlooking courtyard, nice view.

By on Aug 9, 2019

Review comment responded on Aug 9, 2019

Dear Guest, Thank you for this wonderful comment and for your patronage. ! We are glad that you enjoyed your stay with us. Whenever you are in Berlin, we would be pleased to be your number one again. Sincerely, The Westin Grand Berlin-Team, Andrea W.

4
Family

best thing is its location. hotel is clean, staff is nice.

By on Jul 25, 2019

Review comment responded on Jul 26, 2019

Dear Jack, Thank you so much for your stay and for sharing your thoughts with us. We are glad that you enjoyed your stay at The Westin Grand Berlin and we hope we will be your first choice again, whenever your travels bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W.

5
Everyone

By on May 25, 2019

Review comment responded on May 27, 2019

Dear Guest, Without any word you let’s know, that you have had a great experience with us. Thank you so much for your stay and your great review and be welcome at any time in the future. The Westin Grand Berlin-Team, Andrea W.

4
Everyone

By on May 21, 2019

Review comment responded on May 23, 2019

Dear Guest, Thank you for the great marking of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. The Westin Grand Berlin-Team, Andrea W.

5
Partner Couples

Great location! Was able to check in early which was great!

By on Feb 18, 2019

Review comment responded on Feb 27, 2019

Dear Guest, What a wonderful marking! We are glad that you enjoyed your stay with us and for your patronage. We always do our utmost for the comfortable stay of our guests. Whenever you are in Berlin, we would be pleased to be your number one again. Sincerely, The Westin Grand Berlin-Team, Andrea W.

5
Everyone

Great hotel in a nice central location in Berlin. Waking distance to many restaurants, museums, and concert venues.

By on Jan 7, 2019

Review comment responded on Jan 24, 2019

Dear Guest, Thank you for this great review. We are glad that you enjoyed your stay with us and for your patronage. Whenever you are in Berlin, we would be pleased to be your number one again. Sincerely, The Westin Grand Berlin-Team, Andrea W.

4
Everyone

By on Dec 5, 2018

Review comment responded on Dec 28, 2018

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Westin Grand Berlin-Team, Andrea W.

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