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Recent guest reviews

Great location, wonderful staff, great gym, spacious room

The hotel was nice. A bit less than what I expected. The SPA was closed due to maintenance work (I was told that it was burned 14 days prior my visit), so I was given a voucher to use the one at the adjacent Hyatt hotel. It was not convenient.

Oasis among big corporate hotels the Mandala hotel offers personal service since the check in to the departure time. Home also of an outstanding restaurant and a lovely intimate bar with superb service. The rooms are modern with minimalist chic design and all possible amenities including a kitchenette. Room service is cordial and fast it also is a block away from the Berlin philharmonic and the park and a few blocks away from major shopping streets.

There is nothing negative to say about the Mandala. The staff were helpful and volunteered that help without being asked. The facilities are just beautiful. Location can't be beat...just steps from shopping malls, food stores, coffee shops, restaurants, the underground. We could get anywhere in Berlin within minutes from here.

This hotel is in a main street and i would say in a low class neighborhood and the staff are lazy and useless and rude. I booked it based on the rating and boy was I disappointed.

Great stay. Good location with plenty of restaurants nearby

We were thrilled with the fabulous design of the rooms and hotel . We only wish that the front desk's staff's enthusiasm and knowledge of Berlin had been at the same level. They were all polite, but seemed to be unaware of how to make hotel guests feel specially cared for. Design and cleanliness: 5 star Front desk attitude and customer service: 3 star

Awesome hotel conveniently located next to Postdamer Platz (easy access to U-bahn and S-bahn). Room and bathroom were very spacious. Breakfast I thought was overrated for the price, but I would recommend making a reservation for lunch or dinner at Facil (2 Michelin star restaurant in the hotel).

Excellent hotel rooms and very clean. Breakfast was not that great. The Sauna and massage was really great. The staff at the front desk were very professional and willing to assist. Free tablet in the room. Did not even have to use our tablets at all. Thank you for the pleasant stay.

The hotel has beautiful, very spacious rooms, very clean and well equipped and with friendly starff. The only thing we found disappointing was the bed - it is a standard 1.4m bed, which stands in contrary to the vast room space. Nonetheless, sleep quality was excellent. There's an excellent though expensive breakfast at the FACIL restaurant, and the hotel bar is very nice although a bit pricy.Although not right in the city center, we found the location excellent as it is close to many points of interest and to S+U train station.

The experience was great. Great location. All around excellent experience. Hotel bar isn't super but that's the only downside.

Fabulous hotel The staff is excellent, the rooms comfortable and the breakfast outstanding We highly recommend

Good hotel. Spacious rooms. Comfortable. Decor is bland and could be improved.

Potsdamer Str. 3 Berlin BE

Hotel highlights

  • Steps from Potsdamer Platz and Sony Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Mitte, The Mandala Hotel Berlin is next to popular attractions like Potsdamer Platz and Sony Center. This 5-star hotel has 158 rooms and welcomes guests with 2 restaurants, a full-service spa, and free in-room WiFi. It's connected to a shopping center in central Berlin, and also a short walk from Berliner Philharmonie and Friedrichstrasse.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: FACIL offers relaxing garden views; QIU specializes in local cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

The 158 accommodations feature kitchenettes and space to spread out with sitting areas. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and DVD players. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include minibars, coffee makers, and free newspapers.


Property features

Guests staying at The Mandala Hotel Berlin enjoy access to a full-service spa, a fitness center, and a rooftop terrace. For transportation, you can make use of an airport shuttle (available 24 hours) for EUR 100 per vehicle one-way, as well as limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and coffee/tea in a common area.

Room options

City Studio

1 Queen Bed | Sleeps 2

Suite (Mandala)

1 King Bed | Sleeps 2

Suite (Management)

1 King Bed | Sleeps 2

Executive Suite

1 King Bed | Sleeps 3

Guest reviews for The Mandala Hotel Berlin

Everyone (8) Business (2) Couples (3) Family (1)
5
Family

Great location, wonderful staff, great gym, spacious room

By on Oct 25, 2019

Review comment responded on Oct 28, 2019

Dear Guest, Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL. We are very glad to hear that you enjoyed your stay in our hotel so much. Your remarks about our location and room are also well received. Our staff is trained to establish a warm and welcoming atmosphere and your feedback shows us that we are on the right path. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Kind regards, Your THE MANDALA Team

5
Everyone

By on Jun 30, 2019

Review comment responded on Aug 8, 2019

Dear Guest, thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL. We are very glad that you enjoyed your stay in our hotel so much. It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon. Kind regards, Your THE MANDALA Team

5
Everyone

By on Nov 12, 2018

Review comment responded on Nov 14, 2018

Dear valued guest, Thank you so much for taking the time to rate your stay at THE MANDALA HOTEL. We are delighted to hear that your stay with us was very pleasant and we look forward to having you back as our guest again soon. If you have any questions or wishes, please do not hesitate to contact us

4

nice hotel close to the sony center

Business

The hotel was nice. A bit less than what I expected. The SPA was closed due to maintenance work (I was told that it was burned 14 days prior my visit), so I was given a voucher to use the one at the adjacent Hyatt hotel. It was not convenient.

By , from Israel on Mar 11, 2018

Review comment responded on Mar 12, 2018

Dear Mishel, Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL. We are glad to hear that you enjoyed your room and the location of the hotel so much. We do offer espresso machines to our guests. We will make sure that you will have a machine in your room on your next visit. We informed our guests and partners over our website, the online booking sites and via email that the wellness area is due to construction work closed and that we offer the wellness area of the Grand Hyatt Hotel instead. We are sorry that we could not convince you in this case. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.

5

oasis with chic atmosphere.

Everyone

Oasis among big corporate hotels the Mandala hotel offers personal service since the check in to the departure time. Home also of an outstanding restaurant and a lovely intimate bar with superb service. The rooms are modern with minimalist chic design and all possible amenities including a kitchenette. Room service is cordial and fast it also is a block away from the Berlin philharmonic and the park and a few blocks away from major shopping streets.

By , from mexico city on Jan 23, 2018

Review comment responded on Jan 24, 2018

Dear Magda, Thank you so much for providing us with your feedback about your recent stay at The Mandala Hotel. We are delighted to read that your entire stay was to your satisfaction. We hope you had the time to visit the philharmonic and to go a little bit shopping. We are looking forward to welcome you back in the near future.

5

great experience

Everyone

There is nothing negative to say about the Mandala. The staff were helpful and volunteered that help without being asked. The facilities are just beautiful. Location can't be beat...just steps from shopping malls, food stores, coffee shops, restaurants, the underground. We could get anywhere in Berlin within minutes from here.

By , from Raleigh, NC on Oct 10, 2017

Review comment responded on Oct 12, 2017

Dear Mitchenll, Thank you so much for your great comment about your recent stay at THE MANDALA HOTEL. We are delighted to read, that everything was to your satisfaction and you felt taken care very well. We are looking forward to your next visit.

2

this hotel is confusingly rated.

Everyone

This hotel is in a main street and i would say in a low class neighborhood and the staff are lazy and useless and rude. I booked it based on the rating and boy was I disappointed.

By , from LA. on Oct 31, 2016

5

great location. friendly staff

Everyone

Great stay. Good location with plenty of restaurants nearby

By on Oct 1, 2016

5

hotel for design lovers

Everyone

We were thrilled with the fabulous design of the rooms and hotel . We only wish that the front desk's staff's enthusiasm and knowledge of Berlin had been at the same level. They were all polite, but seemed to be unaware of how to make hotel guests feel specially cared for. Design and cleanliness: 5 star Front desk attitude and customer service: 3 star

By on Sep 12, 2016

4

great location and nice rooms. highly recommend!

Everyone

Awesome hotel conveniently located next to Postdamer Platz (easy access to U-bahn and S-bahn). Room and bathroom were very spacious. Breakfast I thought was overrated for the price, but I would recommend making a reservation for lunch or dinner at Facil (2 Michelin star restaurant in the hotel).

By on Mar 19, 2016

The Mandala Hotel Berlin

Potsdamer Str. 3, Berlin, BE 10785
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