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The Mandala Hotel Berlin
5.0 out of 5.0
4.6
out of 5
"Excellent!"
See all 17 reviews
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Recent guest reviews
The hotel was nice. A bit less than what I expected. The SPA was closed due to maintenance work (I was told that it was burned 14 days prior my visit), so I was given a voucher to use the one at the adjacent Hyatt hotel. It was not convenient.
Oasis among big corporate hotels the Mandala hotel offers personal service since the check in to the departure time. Home also of an outstanding restaurant and a lovely intimate bar with superb service. The rooms are modern with minimalist chic design and all possible amenities including a kitchenette. Room service is cordial and fast it also is a block away from the Berlin philharmonic and the park and a few blocks away from major shopping streets.
There is nothing negative to say about the Mandala. The staff were helpful and volunteered that help without being asked. The facilities are just beautiful. Location can't be beat...just steps from shopping malls, food stores, coffee shops, restaurants, the underground. We could get anywhere in Berlin within minutes from here.
This hotel is in a main street and i would say in a low class neighborhood and the staff are lazy and useless and rude. I booked it based on the rating and boy was I disappointed.
Great stay. Good location with plenty of restaurants nearby
We were thrilled with the fabulous design of the rooms and hotel . We only wish that the front desk's staff's enthusiasm and knowledge of Berlin had been at the same level. They were all polite, but seemed to be unaware of how to make hotel guests feel specially cared for. Design and cleanliness: 5 star Front desk attitude and customer service: 3 star
Awesome hotel conveniently located next to Postdamer Platz (easy access to U-bahn and S-bahn). Room and bathroom were very spacious. Breakfast I thought was overrated for the price, but I would recommend making a reservation for lunch or dinner at Facil (2 Michelin star restaurant in the hotel).
Excellent hotel rooms and very clean. Breakfast was not that great. The Sauna and massage was really great. The staff at the front desk were very professional and willing to assist. Free tablet in the room. Did not even have to use our tablets at all. Thank you for the pleasant stay.
The hotel has beautiful, very spacious rooms, very clean and well equipped and with friendly starff. The only thing we found disappointing was the bed - it is a standard 1.4m bed, which stands in contrary to the vast room space. Nonetheless, sleep quality was excellent. There's an excellent though expensive breakfast at the FACIL restaurant, and the hotel bar is very nice although a bit pricy.Although not right in the city center, we found the location excellent as it is close to many points of interest and to S+U train station.
The experience was great. Great location. All around excellent experience. Hotel bar isn't super but that's the only downside.
Fabulous hotel The staff is excellent, the rooms comfortable and the breakfast outstanding We highly recommend
Good hotel. Spacious rooms. Comfortable. Decor is bland and could be improved.
the staff is very supportive and willing to help. Rooms are large, very well decorated and simple at the same time. The cocktails we ordered at the bar are from the best we have ever had....and the restaurant is simply superb.Ambiance and food were exquicite. Recomended wine for the food was an exelent match.
The Mandala Hotel has beautifully appointed, spacious rooms and excellent service. I would definitely stay there again when traveling to Berlin.
Better than the Ritz Carlton accross the street, food was great I will stay there anytime. Very clean staff was unbelieable
best location, close to everything. perfect to explore Berlin. great room, a suite actually. a lot of cafes, restaurants and shopping center just downstairs. highly recommended.
The Mandala was comfortable and the suite included a cooking area and refrigerator that would be useful for a longer term stay. There was a sofa and chair as well as spacious desk. The bathroom was large and I liked that a robe and slippers was made available during the stay. There was a separate room for luggage and closet space in addition to the closet space provided in the bedroom. The location was convenient to public transit, taxis and local shopping and dining establishments.
Hotel highlights
- Walking distance to Potsdamer Platz and Brandenburg Gate
- Free WiFi in rooms and public areas
- Onsite dining
- Spa
Located in Mitte, The Mandala Hotel Berlin is adjacent to Potsdamer Platz and within a 15-minute walk of popular sights like Brandenburg Gate. This 158-room, 5-star hotel has conveniences like a full-service spa, a 24-hour fitness center, and free in-room WiFi. Located centrally in Berlin, it's also close to Checkpoint Charlie Museum and Reichstag Building.
Dining
Enjoy dining at the hotel's 2 onsite restaurants: FACIL offers relaxing garden views; QIU specializes in local cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served each morning for a fee.
Rooms
All 158 air-conditioned accommodations feature kitchenettes and space to spread out with sitting areas. Flat-screen TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free newspapers are also standard.
Property features
Guests staying at The Mandala Hotel Berlin enjoy access to a full-service spa, a 24-hour fitness center, and a rooftop terrace. Parking is EUR 20 per day (EUR 20 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for EUR 80-140 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 2 meeting rooms, and a business center.
Guest reviews for The Mandala Hotel Berlin
nice hotel close to the sony center
Business Travelers
The hotel was nice. A bit less than what I expected. The SPA was closed due to maintenance work (I was told that it was burned 14 days prior my visit), so I was given a voucher to use the one at the adjacent Hyatt hotel. It was not convenient.
oasis with chic atmosphere.
Everyone
Oasis among big corporate hotels the Mandala hotel offers personal service since the check in to the departure time. Home also of an outstanding restaurant and a lovely intimate bar with superb service. The rooms are modern with minimalist chic design and all possible amenities including a kitchenette. Room service is cordial and fast it also is a block away from the Berlin philharmonic and the park and a few blocks away from major shopping streets.
Review comment
The Mandala Team responded on Jan 24, 2018
Dear Magda, Thank you so much for providing us with your feedback about your recent stay at The Mandala Hotel. We are delighted to read that your entire stay was to your satisfaction. We hope you had the time to visit the philharmonic and to go a little bit shopping. We are looking forward to welcome you back in the near future.
great experience
Everyone
There is nothing negative to say about the Mandala. The staff were helpful and volunteered that help without being asked. The facilities are just beautiful. Location can't be beat...just steps from shopping malls, food stores, coffee shops, restaurants, the underground. We could get anywhere in Berlin within minutes from here.
Review comment
The Mandala Hotel Team responded on Oct 12, 2017
Dear Mitchenll, Thank you so much for your great comment about your recent stay at THE MANDALA HOTEL. We are delighted to read, that everything was to your satisfaction and you felt taken care very well. We are looking forward to your next visit.
this hotel is confusingly rated.
Everyone
This hotel is in a main street and i would say in a low class neighborhood and the staff are lazy and useless and rude. I booked it based on the rating and boy was I disappointed.
great location. friendly staff
Everyone
Great stay. Good location with plenty of restaurants nearby
hotel for design lovers
Everyone
We were thrilled with the fabulous design of the rooms and hotel . We only wish that the front desk's staff's enthusiasm and knowledge of Berlin had been at the same level. They were all polite, but seemed to be unaware of how to make hotel guests feel specially cared for. Design and cleanliness: 5 star Front desk attitude and customer service: 3 star
great location and nice rooms. highly recommend!
Everyone
Awesome hotel conveniently located next to Postdamer Platz (easy access to U-bahn and S-bahn). Room and bathroom were very spacious. Breakfast I thought was overrated for the price, but I would recommend making a reservation for lunch or dinner at Facil (2 Michelin star restaurant in the hotel).
romantic weekend getaway
Couples
Excellent hotel rooms and very clean. Breakfast was not that great. The Sauna and massage was really great. The staff at the front desk were very professional and willing to assist. Free tablet in the room. Did not even have to use our tablets at all. Thank you for the pleasant stay.
luxurious hotel, great location
Couples
The hotel has beautiful, very spacious rooms, very clean and well equipped and with friendly starff. The only thing we found disappointing was the bed - it is a standard 1.4m bed, which stands in contrary to the vast room space. Nonetheless, sleep quality was excellent. There's an excellent though expensive breakfast at the FACIL restaurant, and the hotel bar is very nice although a bit pricy.Although not right in the city center, we found the location excellent as it is close to many points of interest and to S+U train station.
berlin
BusinessTravelers
The experience was great. Great location. All around excellent experience. Hotel bar isn't super but that's the only downside.
Dear Mishel, Thank you very much for taking the time to comment on your recent stay at THE MANDALA HOTEL. We are glad to hear that you enjoyed your room and the location of the hotel so much. We do offer espresso machines to our guests. We will make sure that you will have a machine in your room on your next visit. We informed our guests and partners over our website, the online booking sites and via email that the wellness area is due to construction work closed and that we offer the wellness area of the Grand Hyatt Hotel instead. We are sorry that we could not convince you in this case. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry.