In general nice and clean hotel. When we checked it we were told that they didn't have our reservation booked through Orbitz. They said they can upgrade us to a bigger room free of charge due to their error. The room was so small and tiny; I don't even wanna imagine what their regular rooms look like. But very friendly staff and the hotel was clean. I'd say the Axel hotel has a better location if you want to go to gay bars.
Loved the hot tube and sauna. Would stay again during Pride for sure.
The room was extremely small. You get one towel and one pillow.
Well located for local transport; service was poor.. was assigned an incorrect room initially; didn’t get coffee in the room replenished, and if you wanted more shampoo and toiletries you had to collect them yourself from the front desk! Gym was dangerously hot for a workout unless you just wanted to do hot yoga!
Staff were friendly and helpful. The spa was nice. Location was not good. No convenience stores around or anything helpful. I don’t think they should sell the water in the mini bar when there is nowhere to get water near. You are completely dependent on public transportation or Uber to get to places.
Stylish quiet hotel with great amenities. A little off the beaten path, but the subway is just one block from the hotel with easy access to all of Berlin. The hotel is clean with a gum and hot tub for relaxing after a long day site seeing The staff really are wonderful and have great tips on not only Berlin but other places in Europe. Try the buffet breakfast on the roof for a quick eat and go. Also they serve dinner in the evening with stunning views of the city. NS
Friendly, helpful service, particularly from Simon. Housekeeping should be particularly recommended, my room was literally spotless and felt like I was the first guest staying. Great location, 2 U-bahn lines right nearby and a 5 minute walk to Prager Platz where there is anything you could need. Lots of frustrated British women (biological ones) hanging out in the sauna, giving us gentleman dirty looks while chatting up their chubby boyfriends who were wearing a swimsuit which covered - quite literally - from above their navel to below their knees. Hotel should really post some signs or something about wellness usage + respect. I get that you don't want to jeopardize your "hetero-friendly" image or whatever but if guests choose to stay at a gay hotel, they should realize what they are signing on for and respect the terrain. This didn't really occur in the wellness area...
We stayed at TWO Hotel for two weeks while in Berlin. At first sight, it's quite simple and unimpressive, but it's actually a really nice hotel. We really enjoyed our stay. The rooms are comfortable and very clean. Most of the hotel staff is incredibly friendly and helpful, particularly Samuele, whom I hope you will meet at the front desk. He's wonderful, helpful, and knowledgeable. There's a nice terrace on the top floor, and a clean and comfortable exercise room, sauna and steam room in the basement. The only thing to keep in mind is that the hotel is quite far from city center, at least a half hour by metro. But if you want to save money, you have to stay far out. There's an U-bahn stop steps away. And the neighborhood that the hotel is in is quite nice. There are bakeries and supermarkets very close by. There's not much else to do in the neighborhood.
Spent a week here on a recent trip to Berlin. Hotel is nice and new. Rooms are very small, as expected in Europe. Shower leaked a little, but didn't bother me enough to complain. Plenty to of bars and restaurants around. Metro is right on a corner, which is a huge plus. Overall I would recommend this hotel for anyone wanting to stay in the nice and quiet are of Berlin.
Located in Charlottenburg-Wilmersdorf, TWO Hotel Berlin by Axel - Adults Only is within a mile (2 km) of popular sights such as Kurfürstendamm and The Story of Berlin. This 86-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a rooftop terrace.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a continental breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
All 86 soundproofed rooms feature minibars, safes, and phones. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Desks are also standard.
Built in 2014, the brand new TWO Hotel Berlin by Axel - Adults Only features a gym, a rooftop terrace, and free WiFi in public areas. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this adults-only hotel include a business center, a terrace, and laundry facilities.
In general nice and clean hotel. When we checked it we were told that they didn't have our reservation booked through Orbitz. They said they can upgrade us to a bigger room free of charge due to their error. The room was so small and tiny; I don't even wanna imagine what their regular rooms look like. But very friendly staff and the hotel was clean. I'd say the Axel hotel has a better location if you want to go to gay bars.
Loved the hot tube and sauna. Would stay again during Pride for sure.
Dear Guest, We thank you for choosing the TWO Hotel Berlin by Axel. We hope you have enjoyed the stay. Thank you for this positive comment! Kind Regards Ross Ospina Front Office Manager
The room was extremely small. You get one towel and one pillow.
Dear Guest, We are sorry that your stay was not satisfying at all, we try our best to made all guest feel comfortable . Best regards
Dear Gest, Thank you for your feedback, Your assessment shows that we have something to improve, I hope you will come back to our hotel best regards
Well located for local transport; service was poor.. was assigned an incorrect room initially; didn’t get coffee in the room replenished, and if you wanted more shampoo and toiletries you had to collect them yourself from the front desk! Gym was dangerously hot for a workout unless you just wanted to do hot yoga!
Good morning, i m sorry that we didnt met your expectation in terms of quality and service. We are always trying to offer a good service..Best regards
Staff were friendly and helpful. The spa was nice. Location was not good. No convenience stores around or anything helpful. I don’t think they should sell the water in the mini bar when there is nowhere to get water near. You are completely dependent on public transportation or Uber to get to places.
Vielen lieben Dank für die nette Bewertung. Es freut mich das es dir gefallen hat bei uns.. Ich werde dieses gern weiterleiten. Liebe Grüße aus Berlin und hoffentlich bis zum nächsten mal. Liebe Grüße ,
Vielen lieben Dank für die nette Bewertung. Es freut mich das es dir gefallen hat bei uns.. Ich werde dieses gern weiterleiten. Liebe Grüße aus Berlin und hoffentlich bis zum nächsten mal. Liebe Grüße , Fredy Perez
Stylish quiet hotel with great amenities. A little off the beaten path, but the subway is just one block from the hotel with easy access to all of Berlin. The hotel is clean with a gum and hot tub for relaxing after a long day site seeing The staff really are wonderful and have great tips on not only Berlin but other places in Europe. Try the buffet breakfast on the roof for a quick eat and go. Also they serve dinner in the evening with stunning views of the city. NS
Thank you so much for your great review and your recent stay with us. Best regards from Berlin
Friendly, helpful service, particularly from Simon. Housekeeping should be particularly recommended, my room was literally spotless and felt like I was the first guest staying. Great location, 2 U-bahn lines right nearby and a 5 minute walk to Prager Platz where there is anything you could need. Lots of frustrated British women (biological ones) hanging out in the sauna, giving us gentleman dirty looks while chatting up their chubby boyfriends who were wearing a swimsuit which covered - quite literally - from above their navel to below their knees. Hotel should really post some signs or something about wellness usage + respect. I get that you don't want to jeopardize your "hetero-friendly" image or whatever but if guests choose to stay at a gay hotel, they should realize what they are signing on for and respect the terrain. This didn't really occur in the wellness area...
Dear Guest, Thank you for your great comment about TWO Hotel Berlin by Axel. I'm pleased that you have been in our hotel. We strive to provide the best service and maintaining an enjoyable atmosphere. Nothing is more important to us than well-being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Marisol Cifuentes A Hotel Manager TWO Hotel Berlin by Axel
We stayed at TWO Hotel for two weeks while in Berlin. At first sight, it's quite simple and unimpressive, but it's actually a really nice hotel. We really enjoyed our stay. The rooms are comfortable and very clean. Most of the hotel staff is incredibly friendly and helpful, particularly Samuele, whom I hope you will meet at the front desk. He's wonderful, helpful, and knowledgeable. There's a nice terrace on the top floor, and a clean and comfortable exercise room, sauna and steam room in the basement. The only thing to keep in mind is that the hotel is quite far from city center, at least a half hour by metro. But if you want to save money, you have to stay far out. There's an U-bahn stop steps away. And the neighborhood that the hotel is in is quite nice. There are bakeries and supermarkets very close by. There's not much else to do in the neighborhood.
Dear Guest, We thank you for choosing the TWO Hotel Berlin by Axel. We hope you have enjoyed the stay. Thank you for this positive comment! Kind Regards Ross Ospina Front Office Manager