2/10 Terrible
Astrid M.
Mar 19, 2025
Liked: Cleanliness
No key to Main door, no help with this Problem, Apartment was humid and moldy
Multiple complaints about the key to the main entrance being missing were answered with standard emails without any real help or response. When I called the number provided, a call back was promised, but it never came. Apparently, the expectation was that every time I returned—and in Berlin, that can sometimes be in the middle of the night—I would ring the neighbors' doorbells. They were very helpful, by the way. And the problem was known throughout the building. And apparently, the owner hasn't responded for some time. I hardly dared leave the house because I was constantly worried I wouldn't be able to get back into the apartment. Ultimately, as a tenant, I managed to secure a key for the entrance. That's neither my job nor does it make a stay in Berlin any nicer, where living simply has to work. Even if there were a key to the main entrance now, I can't recommend the apartment even with the best will in the world. The apartment has a massive moisture and mold problem, was previously a kind of storage room, and is simply not suitable for residential use. Although it's fair to say that a lot has been done to allow for ventilation, it's simply not enough. Therefore, even though it looks very good in the photos,
Astrid M.
Stayed 5 nights in Mar 2025