Superior Room (incl public transport ticket)
from $133
Steigenberger Hotel Berlin
5.0 out of 5.0
4.2
out of 5
"Good!"
See all 12 reviews
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Recent guest reviews
Close to Brandenburg gate and Berlin Wall memorial. Felt extremely safe even though in middle of the city. Beautiful hotel. Downside is hotel restaurant very expensive and no free Wifi.
Great location. Clean, spacious. Spa, pool, sauna facility was nice. Shopping close by
Nice hotel. Clean but needs a little TLC. The staff were wonderful. Area is great and safe. Close to all major shopping and metro lines.
The Steigenberger Hotel was beautiful and perfect. The bed was comfortable and large and the pool was amazing. It is filled with water right to the top so it constantly overflows over the rounded sides and then refills with water from vents in the bottom of the pool. And they even give you free metro passes that are valid from the dates of your stay.
Arrived at the hotel very late Thursday night and staying through Tuesday. Hotel is great and is definitely a fantastic value for its price. Three minor comments. 1. Most historical points of interest are closer to the Mitte area, which requires traveling by public transportation (several access points near the hotel and very easy to use) 2. Saturday evening we experienced extra ordinary levels of noise and activity in the room nearby. At 1 AM we called the front desk, and a manager came up to see firsthand the problem, although he understood right away the problem he said he could do very little about it. His only offer was to move us to another room. So in the middle of the night we packed all our belongings and moved to a different room. To be honest despite the quick resolution by the hotel I wasn't some what surprise to see that this convenient action was not accompanied by any further action by the hotel such as an apology or even a small gesture. 3. Within the the first no Internet access was available . The second which was in the center of the hotel had decent access.
Hard to find the hotel for Self traveler . Sign is not noticeable . Front desk people are not friendly .Asked service and didn't get response .
Yhe hotel was wonderful. But it's far away from tourist attractions. It takes 20 euros to go to Brundenberg gate. When I ask staff for direction, she handed me computer print out direction in Germany. Taxi costed to 21 euros to airport.
The Steigenberger is located in a perfect spot in the city. Our check in was very smooth, and when we mentioned that we were on the final night of our honeymoon around Germany, the employee that checked us in gave us a nice upgrade to our standard room. Our stay was great, we walked to the zoo and had an outstanding dinner nearby. A great end to a wonderful trip.
Room was clean, comfortable, and a great location. The room is a little small but thats normal for a hotel in Europe. Friendly staff who are able to handle english speaking guests. Highly recommend.
The hotel couldn't have been better. Large rooms, great location and accommodating staff (with one exception - you find them no and then). We couldn't have asked for better. Truly 5 star. EMW
The location, the equipment of room and access to the Exec. Lounge with equipment for continental breakfast, beverages all day, great appetizers until late at night was extremely userfriendly for us.Sightseeing at our own leisure and eating in any of about 10 directly surrounding restaurants in the neighbourhood made this a perfect stay
This hotel was reasonably priced and we received excellent service. The room was cleaned and looked after several times a day. The staff was friendly, professional and accomodated our needs.
Guest reviews for Steigenberger Hotel Berlin
in the city close to everything
Everyone
Close to Brandenburg gate and Berlin Wall memorial. Felt extremely safe even though in middle of the city. Beautiful hotel. Downside is hotel restaurant very expensive and no free Wifi.
location great
Everyone
Great location. Clean, spacious. Spa, pool, sauna facility was nice. Shopping close by
Review comment
GW responded on Jan 11, 2017
Dear guest Thank you for your recent stay with us and for taking the time to write such a fantastic review here on Orbitz. I am pleased that the hotels location was convenient for you, and that you enjoyed your overall experience. Moreover, it is great to read that you appreciated our nice SEN Spa with pool and sauna. Hopefully you will be back very soon! Best regards Gondra Wettley General Manager
across the street from the berlin landmark church
Everyone
Nice hotel. Clean but needs a little TLC. The staff were wonderful. Area is great and safe. Close to all major shopping and metro lines.
Review comment
GW responded on Oct 6, 2016
Dear Brian Thank you very much for being our guest and for your review via Orbitz. It is great to hear that you appreciated the location of the hotel as well as the services of our staff. However, I regret that we were not able to fulfil your expectations concerning the visual appearance of the hotel. I would be glad to welcome you very soon again. Kind regards Gondra Wettley General Manager
perfect for a romantic trip
Couples
The Steigenberger Hotel was beautiful and perfect. The bed was comfortable and large and the pool was amazing. It is filled with water right to the top so it constantly overflows over the rounded sides and then refills with water from vents in the bottom of the pool. And they even give you free metro passes that are valid from the dates of your stay.
Review comment
A responded on May 9, 2016
Dear Olivia Thank you very much for your stay with us and for your great review. It is fantastic to hear, that you enjoyed your time in the hotel completely and that you especially appreciated the round poul and the metro pass. We hope to welcome you very soon again. Best regards Anja Kliese de Souza Assistant to General Manager
long weekend in berlin
Couples
Arrived at the hotel very late Thursday night and staying through Tuesday. Hotel is great and is definitely a fantastic value for its price. Three minor comments. 1. Most historical points of interest are closer to the Mitte area, which requires traveling by public transportation (several access points near the hotel and very easy to use) 2. Saturday evening we experienced extra ordinary levels of noise and activity in the room nearby. At 1 AM we called the front desk, and a manager came up to see firsthand the problem, although he understood right away the problem he said he could do very little about it. His only offer was to move us to another room. So in the middle of the night we packed all our belongings and moved to a different room. To be honest despite the quick resolution by the hotel I wasn't some what surprise to see that this convenient action was not accompanied by any further action by the hotel such as an apology or even a small gesture. 3. Within the the first no Internet access was available . The second which was in the center of the hotel had decent access.
miss chiang
GetawayWithFriends
Hard to find the hotel for Self traveler . Sign is not noticeable . Front desk people are not friendly .Asked service and didn't get response .
it's for business guest, not for tourist.
Couples
Yhe hotel was wonderful. But it's far away from tourist attractions. It takes 20 euros to go to Brundenberg gate. When I ask staff for direction, she handed me computer print out direction in Germany. Taxi costed to 21 euros to airport.
honeymoon final night
Couples
The Steigenberger is located in a perfect spot in the city. Our check in was very smooth, and when we mentioned that we were on the final night of our honeymoon around Germany, the employee that checked us in gave us a nice upgrade to our standard room. Our stay was great, we walked to the zoo and had an outstanding dinner nearby. A great end to a wonderful trip.
berlin is fun
LGBT
Room was clean, comfortable, and a great location. The room is a little small but thats normal for a hotel in Europe. Friendly staff who are able to handle english speaking guests. Highly recommend.
wonderful stay
Couples
The hotel couldn't have been better. Large rooms, great location and accommodating staff (with one exception - you find them no and then). We couldn't have asked for better. Truly 5 star. EMW
Dear Sue Thank you for your recent stay with us and for posting a review via Orbitz. I am very pleased to learn that the hotels location was convenient for you and that you felt safe in the heart of Berlin. At the same time, it surprises me that you mention that we do not provide free WiFi. Therefore, I would like to point out that free WiFi is available everywhere at the hotel. I regret very much if our receptionists did not provide you with the corresponding access (user name and passwort) during check-in. I hope we will get the opportunity to welcome you back to the Steigenberger Hotel Berlin for a second time. Warm regards Gondra Wettley General Manager