Sollte mal renoviert werden, ist schon etwas in die Jahre gekommen.
The hotel was very elegant and very well located, near the Memorial Church, with all transportation facilities within walking distance and that made the free transport pass given to us for the length of our stay. Breakfast buffet was splendid and very worthwhile the price. Room and and bedding were very good with some noise from a construction behind the hotel during working hours.
They gave us a room at the very end of two long corridors - had to walk past 30+ rooms to get to ours from the elevator. The WiFi was not operative in our room at all, and we were told to go down to the lobby to use it! Even then, it was pathetically slow. The coffee in the room was instant coffee with a water heater at the Steigenberger on Los Angeles Platz. We also previously stayed at the Steigenberger on Kanzelleri Amt and that was far superior on both the WiFi and coffee aspects/
This is not what I expected in a five star hotel. Service leaves a lot to be desired with long lines at reception. Hotel is aware of its occupancy and should be adequately staffed. Only 2 people at desk at check in & out but there were 4 stations. When I said something at check out the receptionist said oh good idea and maybe I should call one of my colleagues. There is a nice concierge is there sometimes and he can be helpful but any five star hotel people should be checking in seeing if everything is going OK, offering this to show how are things in the room work. Also fitness center is an incredible disappointment and quite frankly one of the reasons I chose this hotel was because it had a fitness center but to see that they only have running machines and bicycles in this huge room with nothing else was really disappointing. No one helped us check in. No bell man available, dragged our own bags from taxi to hotel to room.
Great downtown location with many parking options.
Hotel is close to everything I need on my trip...definitely recommend this hotel and I will come back again.
Great facility, room, ease, comfort, location. A visitor was quite impressed that I was staying there.
Located in Charlottenburg-Wilmersdorf, Steigenberger Hotel Berlin is adjacent to Kurfürstendamm and within a 5-minute walk of other popular sights like Kaiser Wilhelm Memorial Church. This 5-star hotel has 398 guestrooms and offers a full-service spa, free in-room WiFi, and a health club.
Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM. Order from 24-hour room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.
Steigenberger Hotel Berlin's 398 rooms provide minibars, free bottled water, and laptop-compatible safes. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Phones and desks are other standard amenities.
Guests staying at Steigenberger Hotel Berlin enjoy access to a full-service spa, a health club, and free WiFi in public areas. Parking is available for EUR 25.00 per day (EUR 25.00 per day for valet parking), and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a conference center, a 24-hour business center, and a computer station.
Sollte mal renoviert werden, ist schon etwas in die Jahre gekommen.
The hotel was very elegant and very well located, near the Memorial Church, with all transportation facilities within walking distance and that made the free transport pass given to us for the length of our stay. Breakfast buffet was splendid and very worthwhile the price. Room and and bedding were very good with some noise from a construction behind the hotel during working hours.
They gave us a room at the very end of two long corridors - had to walk past 30+ rooms to get to ours from the elevator. The WiFi was not operative in our room at all, and we were told to go down to the lobby to use it! Even then, it was pathetically slow. The coffee in the room was instant coffee with a water heater at the Steigenberger on Los Angeles Platz. We also previously stayed at the Steigenberger on Kanzelleri Amt and that was far superior on both the WiFi and coffee aspects/
This is not what I expected in a five star hotel. Service leaves a lot to be desired with long lines at reception. Hotel is aware of its occupancy and should be adequately staffed. Only 2 people at desk at check in & out but there were 4 stations. When I said something at check out the receptionist said oh good idea and maybe I should call one of my colleagues. There is a nice concierge is there sometimes and he can be helpful but any five star hotel people should be checking in seeing if everything is going OK, offering this to show how are things in the room work. Also fitness center is an incredible disappointment and quite frankly one of the reasons I chose this hotel was because it had a fitness center but to see that they only have running machines and bicycles in this huge room with nothing else was really disappointing. No one helped us check in. No bell man available, dragged our own bags from taxi to hotel to room.
Great downtown location with many parking options.
Hotel is close to everything I need on my trip...definitely recommend this hotel and I will come back again.
Great facility, room, ease, comfort, location. A visitor was quite impressed that I was staying there.
Dear Guest Thank you very much for your great review and your stay with us. I am glad that you appreciated the hotels facilities and comfort as well as the location in the heart of Berlin's City West. I very much look forward to welcoming you back and hope you have many more visits to our Steigenberger Hotel Berlin! Kind regards Gondra Wettley General Manager
Dear Guest Thank you for posting a fabulous five-star review of your stay at our Steigenberger Hotel Berlin. I am glad that you enjoyed every aspect of your stay with us. Thank you for your recommendation of our Steigenberger Hotel Berlin, I am looking forward to welcoming you back soon! In the meantime, I wish you all the best and a blessed Advent period. Kind regards Richard Engelmayer General Manager