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Steigenberger Hotel Am Kanzleramt

5.0 out of 5.0

Recent guest reviews

We spent the weekend in Berlin, and arrived via train (ICE) from Frankfurt. The hotel was across the street from the train station (if you went out the right door) Hotel was clean, up-to date, and staff helped with connection and dinner recommendations. Once we got the hang of the rail system (subway & streetcar) this was the perfect place to be. Reichstag park right nearby, and a few minutes walk from the Freidrichstrasse station where our tour started.

The Steigenberger Hotel Am Kanzleramt is located on a quiet street, lined with other hotels, steps from Central Train Station (rooms facing the Ignore park can be loud because of constriction work held nearby, though the two sets of windows help). This section of Berlin is a walkable area chock-a-block with main attractions nearby. The furnishings are very modern and comfortable (for those days when you wish to stay in). The bathroom is spacious (no tub, just shower). There is a nice lounge and terrific breakfast is served. The staff is lovely. The only downfall is wifi and internet services. The internet at the business room hardly worked.

The wifi in the hotel does not work. The free internet offered at the business room (4 good iMacs) hardly works. They make you go one floor down to get a code, which should last 30 minutes. The thing is that the code hardly works. you get repeated messages saying that the code is not valid. You go down once, get another code, go up again, just to find that this one is not valid too. On one occasion I had to do this 5 times. Apart from that, all other services provided by this hotel are good. Just good. Nothing is more than that, except maybe the breakfast which is excellent.

Great location and great breakfast. Very kind staff.

Rooms unbearably hot. Had to walk through haze of cigarette smoke in lobby. Overall rooms ok

Hotel was nice and staff very friendly. Great location across from main train station, easy to get any where in city. Only complaint is that for a new hotel it had no USB ports for charging. As a hotel that catered to business and leisure travel this was a bit of a disappointment but would not prevent me from staying again.

Quick check in with an upgrade. Beautiful clean room. Next to central station and we walked to most destinations. Parking €29 a night. Street parking available on weekends for free.

We loved everything about it, especially the location. The breakfast in the morning is amazing!

Great place, conveniently located. Fabulous buffet breakfast.

Wonderful hotel, great food, great staff. But if you are trying to use the internet I would suggest a different hotel!

During our stay at hotel for 4 days time ,we had wifi problem which hotel can not solve. Meals at restaurant&bar was terrible.

Quiet area but right next to train station and walking distance to the nicest sites! Loved this hotel!

Great location superclose to train station and taxis and restaurants. Modern and very friendly.

Ella-Trebe-Straße 5 Berlin BE

Hotel highlights

  • Walking distance to Reichstag Building
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Mitte within a short walk of Reichstag Building, Steigenberger Hotel Am Kanzleramt is within a mile (2 km) of other popular sights such as Brandenburg Gate. This 5-star hotel welcomes guests with 339 rooms and conveniences like a full-service spa, free in-room WiFi, and a health club. Located in central Berlin, the hotel is also near Checkpoint Charlie Museum and Alexanderplatz.


Dining

Enjoy dining at one of 2 onsite restaurants including Fashion, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start your day off with buffet breakfast, available for a fee.


Rooms

All 339 soundproofed accommodations feature sitting areas. 37-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and free bottled water are other standard amenities.


Property features

Guests staying at Steigenberger Hotel Am Kanzleramt enjoy access to a full-service spa, a health club, and a sauna. Parking is available for EUR 29 per day (EUR 29.00 per day for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 12 meeting rooms, and a conference center.

Room options

Deluxe Double or Twin Room

Full 1 | Sleeps 3

Suite

Full 1 | Sleeps 3

Family Room

Full 1 | Sleeps 4

Guest reviews for Steigenberger Hotel Am Kanzleramt

Everyone (10) Business (2) Family (1)
5

next door to berlin central rail station

Everyone

We spent the weekend in Berlin, and arrived via train (ICE) from Frankfurt. The hotel was across the street from the train station (if you went out the right door) Hotel was clean, up-to date, and staff helped with connection and dinner recommendations. Once we got the hang of the rail system (subway & streetcar) this was the perfect place to be. Reichstag park right nearby, and a few minutes walk from the Freidrichstrasse station where our tour started.

By on May 25, 2017

Review comment responded on Jun 7, 2017

Dear Guest, Thank you very much for this nice rating. We appreciate your compliments on our hotel and we are happy to hear that you have fully exploited all amenities of our position. It would be our pleasure to welcome you back soon. With kind regards, Torsten K. Schulze General Manager

4

a descent hotel

BusinessTravelers

The Steigenberger Hotel Am Kanzleramt is located on a quiet street, lined with other hotels, steps from Central Train Station (rooms facing the Ignore park can be loud because of constriction work held nearby, though the two sets of windows help). This section of Berlin is a walkable area chock-a-block with main attractions nearby. The furnishings are very modern and comfortable (for those days when you wish to stay in). The bathroom is spacious (no tub, just shower). There is a nice lounge and terrific breakfast is served. The staff is lovely. The only downfall is wifi and internet services. The internet at the business room hardly worked.

By on Mar 15, 2017

Review comment responded on Mar 17, 2017

Dera Guest, Thank you so much for sharing your impressions with us. We are delighted to hear that you have enjoyed your stay. Especially your comments on our room facilities and the breakfast were a great compliment. Your recommendation means a lot to us and we hope to welcome you back soon. With kind regards, Torsten K. Schulze General Manager

4

hotel in mitte

BusinessTravelers

The wifi in the hotel does not work. The free internet offered at the business room (4 good iMacs) hardly works. They make you go one floor down to get a code, which should last 30 minutes. The thing is that the code hardly works. you get repeated messages saying that the code is not valid. You go down once, get another code, go up again, just to find that this one is not valid too. On one occasion I had to do this 5 times. Apart from that, all other services provided by this hotel are good. Just good. Nothing is more than that, except maybe the breakfast which is excellent.

By , from Florida on Mar 12, 2017

Review comment responded on Mar 15, 2017

Dear "Mishel", Thank you for your time to comment on your recent stay with us. We appreciate your compliments on our breakfast as well as on the convenient location. We regret the circumstances regarding the business corner access code. Please be assured that we will check opportunities to improve the process. It would be our pleasure to welcome you back soon. With kind regards, Torsten K. Schulze General Manager

5

just great!

Everyone

Great location and great breakfast. Very kind staff.

By , from Sofia on Nov 29, 2016

Review comment responded on Dec 3, 2016

Dear "Ivo", Thank you so much for this excellent rating of your recent stay with us. Your recommendation is a great appreciation for us and we will pass your compliments to our staff. Hopefully, you will visit us soon again. With kind regards, Torsten K. Schulze General Manager

3

rooms unbearably hot. lobby very smoky

Everyone

Rooms unbearably hot. Had to walk through haze of cigarette smoke in lobby. Overall rooms ok

By , from atlanta on Nov 6, 2016

Review comment responded on Nov 24, 2016

Dear "julie", Thank you for your compliments on our rooms. For this reason, we are all the more sorry to hear that you had problems with your air condition. It is our great aim to make every single guest feel comfortable and welcome while staying with us. We would be happy if we could prove to you that you can feel comfortable with us and hope to welcome you back. With kind regards, Torsten K. Schulze General Manager

5

great hotel, close to train station

Everyone

Hotel was nice and staff very friendly. Great location across from main train station, easy to get any where in city. Only complaint is that for a new hotel it had no USB ports for charging. As a hotel that catered to business and leisure travel this was a bit of a disappointment but would not prevent me from staying again.

By , from Mpls, MN on Oct 3, 2016

Review comment responded on Oct 5, 2016

Dear "Sue", Thank you for taking the time to rate your stay with us. We are very happy to hear that you have enjoyed your time in Berlin. We have to admit that the USB plug is a little bit hidden: you will find on the bottom of the TV sreen. Hopefully, you will visit us soon again. With best regards, Torsten K. Schulze General Manager

5

3 nights in berlin

Everyone

Quick check in with an upgrade. Beautiful clean room. Next to central station and we walked to most destinations. Parking €29 a night. Street parking available on weekends for free.

By on Aug 23, 2016

Review comment responded on Aug 31, 2016

Dear "hanife", Thank you for sharing your impressions with us. We are happy to hear that you have enjoyed your stay in Berlin and look forward to welcoming you back. With kind regards, Torsten K. Schulze General Manager

5

everything about this hotel exceeded expectations!

Everyone

We loved everything about it, especially the location. The breakfast in the morning is amazing!

By , from Grand Rapids, MI on Jul 15, 2016

Review comment responded on Jul 17, 2016

Dear “Anissa”, Thank you so much for this great review of your recent stay with us. It is a great pleasure that you enjoyed your stay to the fullest and we are very pleased how much you praise the hotel. Your recommendation means a lot to us and we have forwarded your compliments to our staff. Hopefully, you will visit us soon again. With best regards, Torsten K. Schulze General Manager

5
Everyone

Great place, conveniently located. Fabulous buffet breakfast.

By on Jul 7, 2016

Review comment responded on Jul 14, 2016

Dear Guest, Thank you for sharing your impressions with us. We were happy to hear that you have enjoyed your stay in Berlin and look forward to welcoming you back. With best regards, Torsten K. Schulze General Manager

4

everything was great.... except the internet!!!

Everyone

Wonderful hotel, great food, great staff. But if you are trying to use the internet I would suggest a different hotel!

By , from ordan on May 2, 2016

Review comment responded on May 5, 2016

Dear "MJ", Thank you for taking the time to share your impressions with fellow travelers. We are delighted to hear that you have enjoyed your stay with us and were satisfied with the service provided by our team. Please do not hesitate to ask the front desk staff to assist you if there are any problems to use the Internet. We hope to welcome you soon again. With best regards, Torsten K. Schulze General Manager