Sofitel Berlin Kurfürstendamm5.0 out of 5.0
Recent guest reviews
Overall a very positive experience while staying at the Sofitel Berlin in Kurfurstendamm. The hotel is very centrally located, within walking distance to many shops, high-end stores and tourist destinations. That being said, the hotel itself is also quiet enough that you can get a good night's rest. Check-in is fast and efficient. Be careful as they usually try to upsell you to better rooms, and in my view it is detrimental to the 5-star experience, but I cannot blame them for trying. The rooms are adequately appointed for the category of the hotel, but look a little dated. The bathrooms are nice and spacious, offering a bathtub and a separate shower, which is becoming more prevalent in luxury chains these days. Room service is very good, efficient, polite, and the food quality is also good, at a good price point. In terms of breakfast, I think it is overpriced, but then again, all hotel breakfasts are a bank breaker. Nevertheless, the buffet is adequate, and the service is very attentive and professional. There is on-site parking (for a fee of course) and they are very quick to bring your car out when you need it. The gym is a little small given the size of the hotel, but OK, and the Spa area, although I have not used it, is much bigger in comparison to other chains (very good!). All in all, Sofitel Berlin is a very solid hotel for both business and leisure travelers, at a reasonable price point. Staff and management are courteous and attentive, and I am happy to return to it when I am in Berlin.
My wife and I stayed at this Sofitel for a 4 night city break in Berlin. As a long time member of AccorHotels loyalty programme I’ve always enjoyed staying in Sofitel properties, however.... When we checked in we were up-sold to a junior suite on the 11th floor. This was attractive to us as they have a club lounge on that floor for the use of suite guests. Imagine my frustration when we were refused entry to the club lounge. We had not been told that the up-sold deal excluded access. The next disappointment we discovered was the complete absence of any entertainment or pay movies. I can’t remember the last time I stayed at a hotel with only broadcast TV available. I wish they had told us about that too. The final disappointment was to become evident on our first morning when some form of refurbishment was going on in the room below us with workers using hammer drills. Yet another aspect of this hotel that had not been communicated to us. So in summary, I have to say this is the worst Sofitel I’ve ever stayed at.
The staff was very kind and they helped with all out needs. The hotel is very nice and the lounge a plus, a comfortable place to wind down. Probably this one of the best Sofitel around, we've stayed several times already and we'll be coming back.
since last time i have been in Sofitel i see that there has been a great improvement on the services , the hotel is now having a very good level of customer service which i liked , also the crew on board are very professional and polite , the room i had was also a very good one , clean and almost every thing you needed was available , so in short it is very good one ...
the location was very great the staffs where very helpful from the door man up to the receptionist staff we get some advice where to go and also i would like to give thanks to mr khalid who works in the reception very nice gentleman
I stayed several times at the Sofitel Kuhrfürstendamm. You cannot ask for more professional service. It's top notch and the big plus in my opinion are the spacious rooms. No matter if standard or deluxe. Another highlight is the breakfast which is just divine. If anybody should ever complain about the variety or quality of the food there...
It was appreciated that we upon late arrival could get a bite and a drink at the bar, however, the coffee next morning did not meet our expectation, it was typical "american coffee". We then asked for a cappuchino, which was no better, but the tea was excellent.
Location was great and the staff was really friendly. Hotel rooms might already need some renovation, altought they were clean and bed was super comfy. Breakfast was delicious. Loistava sijainti ja ystävällinen palvelu. Huoneet kaipaisivat jo hieman uudistusta, mutta olivat siistejä ja sänky super mukava. Herkullinen aamiainen.
This review is specifically about a staff member at your front desk named khaled. I would just like to say he made me feel welcome, he was kind and courteous, polite and friendly, and his service was superb. He was fantastic, and a credit to your hotel.
My wife and me stayed at Sofitel And we were very impressed and happy and satisfied . But specially from one of the crew member named khaled alayoub. He was very polite very sensitive and patient with very high quality of service !!! Definitely we will come back
- Walking distance to Kaiser Wilhelm Memorial Church and Berlin Zoological Garden
- Free WiFi in rooms and public areas
- Onsite dining
Located in Berlin City Centre, Sofitel Berlin Kurfürstendamm is within a 10-minute walk of popular sights such as Kaiser Wilhelm Memorial Church and Berlin Zoological Garden. This 311-room, 5-star hotel has conveniences like a full-service spa, free in-room WiFi, and a health club. It's in central Berlin and also close to Brandenburg Gate and Reichstag Building.
This hotel serves as home to a bar, along with a restaurant that specializes in French cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.
Sofitel Berlin Kurfürstendamm's 311 soundproofed rooms provide minibars, free newspapers, and safes. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. In-room massages are available, and rooms also include desks.
Guests staying at Sofitel Berlin Kurfürstendamm enjoy access to a full-service spa, a health club, and a sauna. Valet parking is available for EUR 27.00 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
93% of guests recommend this hotelTotal of 2935 reviews