Our room was super super small, but I saw on our same floor that adjacent rooms were bigger. So it's really the luck of the draw what you're going to get. But the bathroom was nice and spacious. The staff was helpful and accommodated us regarding our baby, but also a couple of times came in the room while we were in there which was a bit annoying. We also asked for late checkout and they were gracious enough to accommodate us, but we had two rounds of people come knocking on our door who clearly hadn't been informed of our late check out time. But those are minor things and overall it's a good hotel, just a bit out of the way. So if you don't mind trekking to all the attractions and a few annoyances regarding staffing and room size, then this is a fine place to stay.
The location was walking distance to the plaza near the Zoo. Since I had jet lag, I was very happy with the remote powered blackout blinds at the hotel.
This hotel was beautiful and clean. The rooms were spacious and modern. It is centrally located. My only complaint is how the cleaning attendants rushed us to leave our room 2 hours before checkout. They would also knock on our door every morning, rather early as if we were interrupting their day. I didn't put the sign out to have our room cleaned so I don't know why they felt the adamant need to always wake us up early - we slept in because we were on holiday.
Really enjoyed the hotel. It was clean, spacious and the beds were comfortable.
The front desk manager Patrick was eceptioanl in all aspects. He had great recomondations of what to see in Berlin and went beyond expectaioms with service. Will deffinately stay here again and explore other SANA loctions.
Located in Charlottenburg-Wilmersdorf, SANA Berlin Hotel is within a 10-minute walk of popular sights such as Kurfürstendamm and Department Store of the West. This 208-room, 4.5-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a tapas bar. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
All 208 soundproofed accommodations feature sitting areas. 32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, laptop-compatible safes, and ironing boards are also standard.
Guests of SANA Berlin Hotel enjoy a fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is offered for EUR 20.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and tours or tickets. Additional amenities include free newspapers, a terrace, and laundry facilities.
Our room was super super small, but I saw on our same floor that adjacent rooms were bigger. So it's really the luck of the draw what you're going to get. But the bathroom was nice and spacious. The staff was helpful and accommodated us regarding our baby, but also a couple of times came in the room while we were in there which was a bit annoying. We also asked for late checkout and they were gracious enough to accommodate us, but we had two rounds of people come knocking on our door who clearly hadn't been informed of our late check out time. But those are minor things and overall it's a good hotel, just a bit out of the way. So if you don't mind trekking to all the attractions and a few annoyances regarding staffing and room size, then this is a fine place to stay.
Thank you for giving us five stars ;-)
The location was walking distance to the plaza near the Zoo. Since I had jet lag, I was very happy with the remote powered blackout blinds at the hotel.
Thank you for positive feedback. We are happy to read that the blackout blinds helped to fight the jet lag. We hope to welcome you again soon in Berlin. Best regards,
This hotel was beautiful and clean. The rooms were spacious and modern. It is centrally located. My only complaint is how the cleaning attendants rushed us to leave our room 2 hours before checkout. They would also knock on our door every morning, rather early as if we were interrupting their day. I didn't put the sign out to have our room cleaned so I don't know why they felt the adamant need to always wake us up early - we slept in because we were on holiday.
Thanks for staying with us. We appreciate your feedback!
Really enjoyed the hotel. It was clean, spacious and the beds were comfortable.
Thank you very much for your positive feedback. Your review is very important for us. We work hard to make our guests happy and it is nice to know that enjoyed the stay in SANA Berlin Hotel. Best Regards,
The front desk manager Patrick was eceptioanl in all aspects. He had great recomondations of what to see in Berlin and went beyond expectaioms with service. Will deffinately stay here again and explore other SANA loctions.
Dear Dana, thank you for your feedback. It was a pleasure to serve you as a guest. Your words will help us to improve the service. Unfortunately, due to the design of the building could be that, for example the rooms on the corner are maybe one meter or two smaller or with a different distribution. However the difference is not very big. In regard to the location, it is true that we are not infront of the most popular attraction but the hotel is in a really nice area in the center of West Berlin and the location it is very suitable if you want to do shopping in Kudamm. Besides the bus 100 leave you in directly in Brandenburg Tor. We will share your words with housekeeping in regard to the annoyance during your stay. The best solution it is to hang the "not disturb" sign on the door. Otherwise the cleaning service and minibar service will knock at your door once per day. Despite of this, we apologize for the inconvenience. Hoping for your understanding and looking forward to hearing from you again,