Wonderful spa area, bar, breakfast buffet. Great service from multiple staff members. We will definitely be back!
Enjoyed the pool and sauna, proximity to park. Would have like to have a coffee pot in room. Would have liked to rent bike for 2 hours only, with a prorated fee,I was a late arrival and that was my only day in Berlin.
Front desk only greeted me at check-in and check-out times; otherwise, no greetings. Very unfriendly I thought...I travel to Berlin at least 1-2 times per year. Room was sparsely decorated and therefore felt cold and uninviting. Hotel had a swimming pool, but the room did not have a bathrobe...that would you require to have purchased an upgraded room. No coffee maker...same deal.....purchase the upgraded room.
Staff was friendly, went out of their way to make you feel special. Would stay again!
Exceptionally friendly and helpful English speaking staff. Awesome, clean room with amazing lighting ambience options. Great breakfast buffet. Front desk had strapping tape when my suitcase got damaged and electrical converter for my room. Liked room and staff so much that I booked my same room again a week and a half later! Won't stay any place else in Berlin. ☺ Super comfortable bed and pillows too!
Located in Mitte, Pestana Berlin Tiergarten is within a 5-minute walk of Berlin Zoological Garden and within 15 minutes of other popular attractions like Kurfürstendamm. This 142-room, 4.5-star hotel has a restaurant, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Berlin, and also a short walk from Europa Center and Victory Column.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Pestana Berlin Tiergarten's 142 rooms are soundproofed and provide free newspapers, free bottled water, and laptop-compatible safes. Guests can expect 37-inch flat-screen TVs with cable channels and first-run movies, along with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Desks and wardrobes or closets are other standard amenities.
Guests of Pestana Berlin Tiergarten have access to an indoor pool, a fitness center, and a sauna. If you drive, self parking is EUR 25 per night, and there's also an area shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Wonderful spa area, bar, breakfast buffet. Great service from multiple staff members. We will definitely be back!
Dear guest, Thank you very much for your friendly review and positive feedback. We truly appreciate it. We are delighted to hear that you enjoyed your stay with us, and that you were especially satisfied with our service and breakfast. We wish you all the best and hope that we can welcome you again soon. Kind regards, Your team of the Pestana Berlin Tiergarten
Enjoyed the pool and sauna, proximity to park. Would have like to have a coffee pot in room. Would have liked to rent bike for 2 hours only, with a prorated fee,I was a late arrival and that was my only day in Berlin.
Dear guest, Thank you very much for your awesome review. We truly appreciate it. We are happy to hear that you enjoyed your stay with us. We wish you all the best and hope that we can welcome you again soon. Kind regards, Your team of the Pestana Berlin Tiergarten
Front desk only greeted me at check-in and check-out times; otherwise, no greetings. Very unfriendly I thought...I travel to Berlin at least 1-2 times per year. Room was sparsely decorated and therefore felt cold and uninviting. Hotel had a swimming pool, but the room did not have a bathrobe...that would you require to have purchased an upgraded room. No coffee maker...same deal.....purchase the upgraded room.
Dear Birgit, we feel very sorry about your experience with our work at the reception. Concerning the bathrobes I can tell you that we offer every guest a bathrobe if he likes to have one. Guests in our deluxe category don´t have to ask, this is true but the bathrobe in in the room is part of deal concerning a booking or upgrading from comfort to deluxe. Frontoffice
Staff was friendly, went out of their way to make you feel special. Would stay again!
Thank you very much for your wonderful review and positive feedback. We truly appreciate it. We are delighted to hear that you had a pleasant stay with us, and that you were especially satisfied with our staff. We wish you all the best and hope that we can welcome you again soon. Kind regards, Your team of the Pestana Berlin Tiergarten
Exceptionally friendly and helpful English speaking staff. Awesome, clean room with amazing lighting ambience options. Great breakfast buffet. Front desk had strapping tape when my suitcase got damaged and electrical converter for my room. Liked room and staff so much that I booked my same room again a week and a half later! Won't stay any place else in Berlin. ☺ Super comfortable bed and pillows too!
Dear Linda, Thank you very much for your awesome review and positive feedback. We truly appreciate it. We are delighted to hear that you enjoyed your stay with us so much that you booked us again, and that you especially liked our staff as well as our breakfast and the comfortable beds. We wish you all the best and look forward to welcoming you again on your next visit to Berlin. Kind regards, Your team of the Pestana Berlin Tiergarten
Lieber Gast, vielen herzlichen Dank, dass Sie sich für unser Haus entschieden haben, und dass Sie uns mit dieser tollen Bewertung belohnen. Über das positive Feedback freuen wir uns wirklich sehr. Wir wünschen Ihnen alles Gute und würden uns sehr freuen, wenn wir Sie bald erneut bei uns begrüßen dürfen. Mit freundlichen Grüßen,