The photos are extremely misleading. My room was very small, not as photographed at all. The photos show a very spacious room, and mine was the size of a postage stamp. I could barely open my clam shell suitcase. I also expected a kitchenette, but I got a fridge and a coffee maker. It was very expensive for me to say here and I was disappointed. Trying to contact the office via WhatsApp is also a bit of a challenge. You are connected with a bot, until you get through a long phone tree and then eventually you text with a live person. I gave it two stars because my room was very clean and the room itself appeared new. The neighborhood is ok and relatively convenient.
It was perfect.
Located in Charlottenburg-Wilmersdorf, numa | Novela Rooms & Apartments is adjacent to Kurfürstendamm with other popular attractions like Zoo Berlin within a couple of miles (3 km). The 99 rooms at this 3-star aparthotel include espresso makers, flat-screen TVs, and premium bedding.
To-go breakfast is offered for a fee each morning from 7:00 AM to 7:30 AM.
Each apartment is individually decorated and has an array of amenities, including an espresso maker, free bottled water, and a safe. Guests can expect to find free WiFi and a 40-inch flat-screen TV with satellite channels. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Each apartment also includes a wardrobe or closet. Weekly housekeeping is available.
A local mainstay since 1920, numa | Novela Rooms & Apartments offers free WiFi in public areas, express check-in, and express check-out. A multilingual staff is on hand to assist with luggage storage, securing valuables, and access to locker space. This aparthotel also has laundry facilities.
The photos are extremely misleading. My room was very small, not as photographed at all. The photos show a very spacious room, and mine was the size of a postage stamp. I could barely open my clam shell suitcase. I also expected a kitchenette, but I got a fridge and a coffee maker. It was very expensive for me to say here and I was disappointed. Trying to contact the office via WhatsApp is also a bit of a challenge. You are connected with a bot, until you get through a long phone tree and then eventually you text with a live person. I gave it two stars because my room was very clean and the room itself appeared new. The neighborhood is ok and relatively convenient.
It was perfect.
Dear Alexis,We're very sorry if your room didn't match your expectations Room layouts can vary slightly, but we always make sure the room has the same features and amenities to match what was described at booking. We appreciate your feedback and if you have anything else please feel free to send us a message. We're here for you 24/7, ready to help however we can. We hope that this was a minor setback during an otherwise fantastic stay! We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team