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Novum Hotel Franke Berlin am Kurfürstendamm

3.0 out of 5.0

Recent guest reviews

Location its good for near Adenauerplatz where is direct connection to airport, u-bahn, several restaurant, Ku'Dam.. My room actually is really nice size, Wifi works well my time, Pretty clean, only what i need say reception woman its not so friendly.. but you dont need deal with them after check in so.. If you got room nice price absolutely go here, i recommend place.

I do not recommend this hotel. They are not flexible and it's hard to get in touch with them! I made a reservation here. Unfortunately, I think by my mistake, the month was wrongly chose. Tried to change the month but it was not possible. I tried to contact them multiple times (via email, via the website used, ...), but they didn't respond. I express them, in email, that I will pay the difference and the disturbance and also nothing. The only thing left was to cancel the reservation, loss the money and make a reservation to another place.

The customer service at the front desk need some more friendliness training. Room was alright, bathroom was clean. Generally an old place but that was expected. There's only bus stop near by, not the most transportation friendly place among hotels for this trip.

We were positively surprised about this hotel. + Excellent bed and pillow + Calm room, well equipped + Nice bathroom with a large bath tub + Close to the Kurfürstendamm + Room clean + Good wifi + Lots of restaurants and shops in walking distance - No minibar or fridge. But there are small shops in the area which are open late, so it didn't matter that much. - Poor service attitude.

This hotel was great for me as I got the bus to Berlin very late at night, and it was quite close to the station in a taxi as public transport wasn't running at that hour. It is a basic hotel, which is reflected in the price, it is clean and comfy which is what is important, the staff could speak English thankfully but had quite a basic level, I wasn't sure of what was offered for breakfast so opted to eat elsewhere! I only stayed for one night as it was close to the station and I didn't want to travel far. I definitely recommend it for others who are doing the same, not a great location for much else though!

The hotel is located in suburb of berlin 200 m from U bahn station. Reception is correct and help you the best they can. Rooms is nice and clean. Could be a little hotter. Bathroom has shower and toilet. Beds are comfortable. Breakfast is german, I would like more vegetables.

This hotel is really good for me. Wifi can use everywhere and good. Breakfast is excellent choice. But it's cost 12.8 euro for one person. I highly recommend this hotel in Berlin. I will surely come back for my next visit.

Visiting for an exhibition and at the time of my booking, many hotels are full so I have to pick one which is near the exhibition venue. The hotel technically is not near the exhibition Center but there is a bus stop nearby which is only a few stop to the exhibition hall. But I had a really bad experience at the time of arrival. First, my flight was delayed so I arrived really late. I was staying there there for 7 nights but they gave me a room without any windows nor AC. The room was smelly and the bathroom light didn't work. I checked and the room I booked was deluxe and I still didn't know what's the problem as of now. I talked to the hotel immediately and they said the information they received was the room type they gave me. I talked to them and I would rather pay for an upgrade but the night shift staff said he can't do that for me. I tried to call to Expedia who booked the room for me and owing to the time difference, I didn't receive any feedback until the next morning and I have no choice but stayed inside that "sauna room" for few hours and didn't manage to sleep. After sorting out all the issue I got a new room the next day finally. Got refund on that night inside that "sauna room". I wish the night shift staff could handle it in a better way so I don't have to suffer that night. After all the delay, what I need is a proper sleep but not the nightmare.

First and foremost, I think it should be included in any booking site, (company site as well) that the location is under construction. Also if it is near any schools, etc. woke up to drilling, shouting children, and loud adults. Very quiet at night, but don't plan on sleeping long. The room itself needs a bit of updating. Only good thing was the reception staff and the close proximity to man restaurants. Best, DMGM

A short term business meeting came up so I could not stay in my regular hotel...this hotel is an old one just bought by Novum group. The outside must be historically protected or something becasue it is simply old looking and tried. There was scaffolding along the front. People smoking in the hallways, parties in the rooms to my left and right and no eye contact on the reception, let alone a hello (BESIDES the Italian Receptionist, he is EXCELLENT) the morning woman is rude. Bed was fine, room was fine but tired and the walls were just to thin, I heard snoring next to me after the party died down. I am a very sensitive person so I may be over reacting a bit here. All in all not a bad hotel, just more like a private hotel, meaning standards are not as high as a classic chain hotel.

Albrecht-Achilles-Str. 57 Berlin BE

Hotel highlights

  • Free WiFi in rooms and public areas
  • 24-hour front desk

Located in Charlottenburg-Wilmersdorf, Novum Hotel Franke Berlin am Kurfürstendamm is within 2 miles (3 km) of popular attractions such as Kaiser Wilhelm Memorial Church and Berlin Zoological Garden. This 66-room, 3-star hotel welcomes guests with conveniences like a coffee shop/café, free in-room WiFi, and a computer station. It's in central Berlin and also close to Schloss Charlottenburg and Victory Column.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM. You can get a quick energy boost at the coffee shop/café.


Rooms

All 66 soundproofed rooms feature free newspapers, safes, and desks. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Hair dryers are also standard.


Property features

At Novum Hotel Franke Berlin am Kurfürstendamm, guests have access to free WiFi in public areas, a computer station, and free newspapers. Self parking is offered for EUR 10.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage.

Reviews from Trip Advisor

Trip Advisor aggregated rating

59.0% of guests recommend this hotel

Total of 288 reviews