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Novotel Suites Berlin City Potsdamer Platz

3.0 out of 5.0

Recent guest reviews

Very nice hotel.close to S and U bahn.very spacious rooms for a family.cost effevtive. Nice breakfast.Rooms quiet.children friendly.I would recommend this hotel to other customers especially families of four.

Good hotel, excellent breakfast sets you up for the day. The location is central for all visitor attractions. Potsdammer platz in walking distance. Would recommend to anyone visiting the city. Had a great experience

Clean rooms and free wifi ! Comfy beds and great showers ! Handy and central for public transport! A few good parks for kids within walking distance. Breakfast 17 euro and 3 for Kids however a Lidl is a few mins walk away !

Having stayed in many hotels in Berlin I was rather looking forward to this stay as the Hotel is situated in a very central location with excellent links to the railway station (opposite) and bus links. The Hotel appearance and reception is bright, modern and clean. Although not that busy on arrival reception service was a lot slower than expected although it was courteous and efficient. The room was very spacious (suite) and facilities offered were above average. Beds were comfortable and room was clean however perhaps a little tired and in need of redecoration. Rooms cleaned daily however basics for example toilet paper not replaced and a trip to reception required to get a replacement (not experienced this before at any hotel). Tv reception really poor and kept breaking up and on occasion no signal available, however came to Berlin for the history and culture so although it didn't spoil the break it was still annoying. Air Conditioning did not work and noise from the road a little too loud for the windows to be left open overnight. The lifts from the 7th floor where confusing as there seemed to be no priority and at times the call button on the 7th floor just didn't work. The lift goes up and down multiple times before reaching the floor you are on with no logic at all (not seen this before either). On check out again service slow with no acknowledgement from staff. Although when collecting luggage later in the day much better experience. Would I stay at this hotel again ? Yes but would hope the on any future visit the welcome and service is improved and housekeeping pay more attention to replenishing consumables. I have stayed at many AccorHotels and they would usually be one of my goto brands. On this stay not up to the standard of their other hotels.

Located near to everything this hotel is situated on the historic Anhalter Str. Room was very spacious for us and clean, quiet as well even though we were at front of hotel. Quick and efficient check in and out - nice little bar in foyer. Close to most attractions and even closer to a not so well advertised one being the Bunker - turn left out of door - cross lights and about 200m up on your right is a huge air raid shelter/bunker museum. Great hotel in great location.

I have been so impressed by the service received at this hotel. I had a medical problem and they assisted my husband to first bring me breakfast in the room and then to get me medical help. They then checked on my husband and the kids to make sure they are ok while I was in the hospital and when checking out the manager came to check again on us and offered any assistance we might need. Really carrying and helpful staff which you don’t easily find in city hotels. Overall the hotel as well is great. The rooms are very big, enough space for a queen size bed and a double sofa bed; very clean and well taken care of. Breakfast was nice also and as it was very busy they offered us the possibility to eat at the neighbour hotel so we don’t have to wait with the kids. I don’t get easily impressed by hotels but this time I was blown away. Thank you so much, your assistance was highly appreciated.

Great location, big family rooms, nice staff. A very good hotel to stay for a night or two in Berlin. Overall there was not much what not to like. Maybe the built-in bathroom and shower was not that great but as we stayed only for one night - it did not bother us very much. Also underground parking fee is a bit high.

Stayed here in May 2017 and was such a lovely stay too. Me and my partner visited Berlin for 4 days and decided to stay here. There isn't much round about this hotel to be fair but the hotel was clean, very spacious and welcoming. The bar was the best part about the hotel as it did amazing cocktails.

Triple room for 2 nights with breakfast included for 3 people for €100, great value for money. Room was larger than expected with separate toilet and bathroom facilities and plenty of wardrobe space. Kettle, fridge and microwave also in room. Check in was painless and literally took 2 mins. Breakfast served from 6am to 10am with plenty to choose from, hot options being scrambled eggs and hot dogs with sliced meats, cheese, bread, fresh fruit and cereal also on offer. Location is the biggest selling point, many major attractions could be reached within a 10 min walk, including checkpoint Charlie and Brandenburg gate. Highly recommend.

Location is very nice everything with in the radios of 1 mile. I booked a family room which wasn't big enough and the carpet was old. It was bit expensive too. Everything else was ok, I would recommend big room if you're travelling with family.

Anhalter Str. 2 Berlin BE

Hotel highlights

  • Walking distance to Checkpoint Charlie Museum and Potsdamer Platz
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour fitness center

Located in Kreuzberg, Novotel Suites Berlin City Potsdamer Platz is a leisurely stroll from popular sights such as Checkpoint Charlie Museum and Potsdamer Platz. This 3-star hotel has 229 guestrooms and offers conveniences like a bar/lounge, a 24-hour fitness center, and free in-room WiFi. It's in central Berlin and also close to Brandenburg Gate and Reichstag Building.


Buffet breakfast is offered for a fee weekdays from 6:00 AM to 10:00 AM. At the end of the day, unwind with a drink at the bar/lounge.


All 229 soundproofed accommodations feature sitting areas. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, microwaves, and refrigerators are other standard amenities.

Property features

Novotel Suites Berlin City Potsdamer Platz features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Self parking is offered for EUR 17.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free newspapers, a terrace, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

85.0% of guests recommend this hotel

Total of 2213 reviews