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Mercure Hotel Berlin City

4.0 out of 5.0

Recent guest reviews

I stayed here in April 2017 for 1 night. Staff were friendly, room was nice, clean, modern, well equipped, free mini bar :-) and a decent TV. But for the most important thing, the shower, it was alright, by no means a power shower, but what I have come to expect when travelling basically. The main Berlin train station is only a 5 minute walk away and on the same road, so i would advise getting the train from the airport as a taxi cost me 50 euros one way. Overall, would definitely stay again if in Berlin. They had a really nice craft beer on tap aswell, can't remember the name, but it was lovely

A modern hotel , our room had been newly refurbished, clean and spacious, breakfast was on a pay what you want basis during our stay which means it was excellent value, Only disappointment was the bar - had ran out of Berlinger Pilsner so tried to fob us off with another beer which we had already left as didnt enjoy the taste, otherwise nice hotel

Very nice hotel close to major attractions within Berlin, friendly staff with hassle free service. The room we had was on the top floor and extremely clean and quiet, I was genuinely surprised by the number of people at breakfast, you wouldn't know the hotel was so crowded. Easy walking distance to the main berlin train station.

Fantastic stay! Rooms are clean, staff very friendly and easy to approach as most also speak English. Reception are also very helpful when asking for directions for tourist attractions and also booked us a taxi to the airport as we found the transport system far too complicated and we didn't want the hassle before an early morning flight. Will definitely stay again and can highly recommend. Thank you!

Really friendly and helpful at check in, room nice, spacious enough, comfy beds, on main road but with windows closed u cant hear a thing. Shower is amazing, so powerful! Lady at breakfast (blonde, taking room number) was incredible. Please pass this on to her. She was so friendly, bubbly and happy!!! Also the best sex on the beach cocktail we have ever had anywhere in the world, is served at the bar!

Excellent service, comfort & friendliness. V helpful staff who were all more than willing to assist with our queries & acted as tourist information. Room very clean and hotel quiet. Good location with easy access to all the sights of central Berlin.

We had a 3-night break here. The hotel staff were super, very friendly and helpful. The Hotel had some building work going on and our first room was a little noisy. They immediately re-roomed us, no fuss, no discussion. Breakfasts were excellent, a wide choice (see below). The bar was great comfortable and the bar staff welcoming and helpful. The room was not large, but was quiet and clean with every convenience expecting a mini-bar. Breakfasts were expensive (maybe as I forgot to book them online) at 19 Euro. They were doing some market research and we paid what we thought it was worth. They could well have less choice and drop the price. There is a U-Bahn stop 50 m from the hotel U-Bahnhof Naturkundemuseum and outside the hotel the trams (which run only eastwards) were easily accessible (M8, M10 and M5). Public transport is excellent. Walking is easy – the Spree is reached in 15 minutes on foot. Top Tip – buy at the airport the BVG (Berliner Verkehrsbetriebe - City Transport) 4 day card about £30 for travel on trams, busses, S-Bahn and U-Bahn.

Choose this hotel in Berlin if proximity to the Berlin Hauptbahnhof/Central Station is important to you (one stop away with the tram) Choose this hotel if you like a sumptuous breakfast, it was definitely above average and really friendly staff. Choose this hotel for a standard chain hotel in a convenient location with comfortable beds. There is not much "extra" to the hotel though and there's is not much of interest in the immediate surroundings.

stayed there three nights.great location,Room and bathroom not very large but well organized,very good and delicious breakfast with big variety, very close to train stations and natural history museum,polite and helpful stuff....prices are reasonable.Extremely quiet and comfortable .Nothing to complain about

My room was clean, comfortable and fitted out with all the necessary amenities - coffee and teabags, sugar, milk, shower cap, mini sewing kit, Staff friendly and helpful. Hotel just 3 tram stops away from the Hauptbanhhof while the metro stop is just round the corner. Highly recommended.

Room options

Standard Room, 1 King Bed

King 1 | Sleeps 2

Superior Room, 1 Queen Bed, Garden View

Queen 1 | Sleeps 2

Privilege, Room, 1 Double Bed

Full 1 | Sleeps 2

Standard Room, 2 Single Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 1281 reviews